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Reviews of Hotel DeLeeton

3 out of 5
Hotel DeLeeton
Lot 45-46, Block E, Asia City, Kota Kinabalu, Sabah

Reviews

8.2

Very good

Rating 10 - Excellent. 25 out of 82 reviews" "
Rating 8 - Good. 38 out of 82 reviews" "
Rating 6 - Okay. 17 out of 82 reviews" "
Rating 4 - Poor. 1 out of 82 reviews" "
Rating 2 - Terrible. 1 out of 82 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Dk Mastura

Stayed 1 night in Jun 2022
Response from Nigel on 5 Jul 2022
Thank you very much for taking the time to share your experience at Hotel Deleeton, Asia City Kota Kinabalu. We hope to welcome you back very soon. Thank You.

8/10 Good

Justina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020
Response from Rafael Nigel on 11 May 2020
Thank you for your feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a room, with very little notice and the staff were very friendly and helpful. Always trying to help.
Stayed 6 nights in Jan 2020
Response from Rafael Nigel on 19 Feb 2020
Dear Guest, Thanks for staying with us. We appreciate your feedback.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Hotel Need Refurbished
Room need refurbished, furniture is old, wardrobe without door and expecially the air-cond doesn't work make our room very warm. We stay in two different room for 2 night the air-cond got same problem. Our room door can't lock properly make us fell unsecured. Good thing is the counter staff is nice and friendly they try to solve our problem. Hotel location is prefect
Stayed 1 night in Jan 2020
Response from Rafael Nigel on 19 Feb 2020
Dear Guest, Thank you very much for taking the time to share your experience at Hotel Deleeton, Asia City Kota Kinabalu. We are committed to providing the best in facilities, service and to this end, will be upgrading/updating the room(s) facilities and also the hotel exterior as well as other areas of the property. We appreciate your business, and we hope to have another opportunity to serve you better in the future. Thank you.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2019
Response from Rafael Nigel on 19 Feb 2020
Thanks for staying with us. We appreciate your feedback!.

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2019
Response from Marciana on 29 Dec 2019
Dear value guest thank you for your booking and comment,We hope your enjoy staying with us at deleeton hotel.We hope to see yo again soon thank you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019
Response from mar on 29 Dec 2019
Thank you,for your respond

8/10 Good

Verified traveller

Stayed 3 nights in Oct 2019
Response from Mar on 29 Dec 2019
Thank you for your respond

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Sep 2019
Response from Helmy on 29 May 2020
Dear guest .Thank you for staying with us and taking your time to share your experience . We hope to see you again soon

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tempat yg strategik, dkt dgn area bndr senang cari mkn dan harga hotel pun berpatutan..
Stayed 2 nights in Sep 2019
Response from Helmy on 29 May 2020
Thank you for taking your time to share your experience staying with us . We hope to see you again soon

10/10 Excellent

KRISHNAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We are very happy, your staff all very helpful & .
Stayed 1 night in Sep 2019
Response from Helmy on 29 May 2020
Dear guest . Thank you for your booking and comments . We hope you enjoy your stay with us and hope to see you again soon

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Helmy on 29 May 2020
Dear Guest . Thank you for taking your time to share your experience staying with us . We hope to see you again soon

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money. Good location.
Stayed 2 nights in Aug 2019
Response from Helmy on 29 May 2020
Dear Guest , thank you for your time to share your experience staying with us . We hope you enjoy your stay here and hope to see you again soon .

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
good place to stay
Stayed 1 night in Aug 2019
Response from Helmy on 29 May 2020
Dear Guest , thank you for taking your time to share your experience staying with us . We hope you enjoy your stay and hope to see you again soon

8/10 Good

Verified traveller

Stayed 2 nights in Jul 2019
Response from Mar on 11 Aug 2019
Thank you for the great comment

8/10 Good

Verified traveller

Liked: Amenities, property conditions & facilities
Stayed 2 nights in Jul 2019
Response from mar on 11 Aug 2019
Thank you for the great comment

8/10 Good

Jeremy david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Downtown and Durian
Location. Malls and markets and cafes all within easy walking . Grab ride only 10 minutes from anywhere. Traffic noise at night might upset those who think quiet at night is best. Rooms have a slight odour. Not offensive . Water kettle tea and coffee provided. Beds comfy and clean. One floor is smoking rooms. Disgusting smell. Reception. Staff all very friendly and helpful. No language problems.Check in speedy. Stored our bags securely between check out and flight. Notices warn of penalties for smuggling Durian and other pungent fruit into rooms. Durian delicious at the nearby waterfront night market.
Stayed 2 nights in Jul 2019
Response from Mar on 11 Aug 2019
Dear guest,good morning, Thank you for staying at our hotel,it was good to hear that you are happy during your stay with us,in other reason,we are a apologize for your inconvenience during your stay with us,we hope that will see you again soon. Thank you , a very good day to you,

8/10 Good

JTani, Miri

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location & proximity with eating places.
Stayed 2 nights in Jul 2019
Response from Mar on 11 Aug 2019
Dear guest, thank you for staying with us,its good to know that you are happy during your stay with us,we hope to see you again soon,thank you,good day.

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019
Response from Veronica John, Front Office Manager & Team on 21 Jun 2019
Dear Valued Guest, Thank you for your comments and thank you for staying with us. We look forward to another chance to serve you. Best Regards.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Recommended
Stayed 1 night in Mar 2019
Response from Vanessa on 23 Mar 2019
Thank you for your feedback. We look forward to serve you again in near future.

8/10 Good

Verified traveller

Stayed 2 nights in Feb 2019

6/10 Okay

Fyda

Travelled with partner
Liked: Cleanliness, staff & service
The hotel is in a strategic area, easy for food hunting, shopping mall is nearby and all the staff are friendly. Just the room facilieties were prepared with old stuff. But overall everything is good.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and nice
Stayed 2 nights in Nov 2018
Response from Vanessa on 5 Dec 2018
Dear Guest, Thank you very much for taking the time to share your experience at Hotel Deleeton, Asia City Kota Kinabalu. We hope to welcome you back very soon.

10/10 Excellent

el, sabah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
Stayed 2 nights in Nov 2018
Response from Rafael on 13 Nov 2018
Thank you for staying with us. We appreciate your feedback

10/10 Excellent

Surati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and cheap
Stayed 1 night in Nov 2018
Response from RAFAEL NIGEL on 8 Nov 2018
Dear Guest, Thank you very much for taking the time to share your experience at Hotel Deleeton, Asia City Kota Kinabalu. We hope to welcome you back very soon.

10/10 Excellent

Hafiz, Sarawak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, friendly staff, easy to get your breakfast & gloceries.. Really recomended, will come again to KK n stay there
Stayed 2 nights in Sep 2018
Response from Veronica on 27 Sept 2018
Dear Guest, Thank you very much for taking the time to share your experience at Hotel Deleeton, Asia City Kota Kinabalu. It is a pleasure to hear that you happy with your stay! Since it is our goal to constantly distinguish our property with a service with attention to detail we are glad that you enjoyed our service approach and the room facilities and our location. We hope to welcome you back very soon. Thank you!

6/10 Okay

Bumble, Kuala lumpur

Liked: Staff & service
Stayed 1 night in Aug 2018
Response from Vanessa on 23 Aug 2018
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Ismail Suleiman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Vanessa on 23 Aug 2018
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

lin, beaufort

Liked: Cleanliness, staff & service, property conditions & facilities
nice hotel
its a very nice hotel and the staff is very friendly, they treat you like a family. will come again next time. thank you deleeton from us. ❤
Stayed 1 night in Apr 2018
Response from Vanessa John Front Office Manager on 17 May 2018
Thank you very much for taking your time to share you experience at Hotel Deleeton, Asia City Kota Kinabalu. It is our pleasure to hear that you enjoyed your stay so much! We hope to see you soon. Best Regards,

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Lovely staff, good area, needs refurbishing
Rooms are very noisy and are in desperate need of refurbishing, value for money wise ok though. There was some broken glass in the carpet I stepped in and when I informed the receptionist he handled the matter incredibly professionally and empathetically, the manager ultimately apologized also and offered me a free nights stay, valid for a year. Now that’s what I’d call customer oriented service. Would stay again.
Stayed 2 nights in Jan 2018

8/10 Good

Hamzah

Liked: Staff & service
Stayed 2 nights in Dec 2017
Response from Norhazuana on 6 Jan 2018
Dear Guest, Thank you for staying with us in Hotel Deleeton. We wish you well in year 2018!! See you soon.

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017
Response from Norhazuana on 6 Jan 2018
Dear Guest, Thank you for staying with us in Hotel Deleeton. Wish you successful year 2018!! See you soon

8/10 Good

Md Riduan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, thank you for Hotels.com make me choice this hotel..i will come again if the rate price reasonable n hotel.com make me so many choice.
Stayed 2 nights in Dec 2017
Response from Rafael on 6 Jan 2018
Dear Guest, Thank you for staying us. Hope to see you soon & Have a successful year 2018!

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room needs makeover.
The most annoying thing is the lack of outlet socket to charge my phones. Lobby is nice but they decide to make the lobby good rather than remaking the rooms. Wardrobe placement is a weird one, in front of the door. Toilet and the floor is dirty.
Stayed 3 nights in Nov 2017
Response from Vanessa on 6 Jan 2018
Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us.We are sincerely concerned and apologize that we fell short on your expectations in some area.Your helpful comments are much appreciated,and your feedback will help us to continually improve the standard of facilities and services offered to all our guests.Looking forward to see you again in the near future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Ok hotel
Ok hotel for staying the night. For the price, it's worth it.
Stayed 1 night in Oct 2017

6/10 Okay

osman

Stayed 3 nights in Sep 2017

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing. Really amazing!
Stayed 1 night in Aug 2017

10/10 Excellent

Shika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel. quiet.
feels like home. The staff are friendly, the room that we book are comfortable and clean. the surrounds are quiet. suitable for a quiet person like me. so far so good.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cannot recommend this hotel more
A great staying experience. It's a budget hotel, but the service is the best. The staff from the front desk are the loveliest people I've ever met and very helpful. They went beyond their standard task to give me directions in where to go, brought my luggage to my room and even lend me a local charger when I told them mine wouldn't work. I'm definitely staying with them again the next time I come to Kota Kinabalu.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
covenient as it was located near shopping mall. For those who enjoy walking, u can walk from centrepoint to Sinsuran to KK plaza to Wisma Merdeka to Suria Sabah

8/10 Good

Hyun Mi

Liked: Staff & service, property conditions & facilities, room comfort
Convenient place and lovely staff.
Front staff were amazing. So kind ever. Room cleaning was so so - found hairs on the towels, others are fine. It would be greater if room wifi was available.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to so many places as a tourist should go
Nice hotel, staff, but air conditioner sometimes need time to cooled up. Overally just nice for short vacation accommodation.

10/10 Excellent

Nisa, Labuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near shopping mall
Always the best hotel we've stayed, preferably to chose this hotel. Plus, near shopping mall - Center Point!

8/10 Good

Mum

Liked: Cleanliness, staff & service, room comfort
Nice hotel nearer to restaurant, mall
Good and nice hotel. Staff all friendly and will help if we action aSAP if we need their help

6/10 Okay

Verified traveller

So-so
So-so

8/10 Good

Tina L

Liked: Cleanliness, staff & service
Convenient and nice staff
The hotel was nice. The staff were friendly, it's in a great location (close to waterfront, malls and good restaurants). The room was big, had a fridge and bed was comfortable enough. The only cons were: Wi-Fi was very weak and slow in the room, the ac worked but it took all night to cool off the room and the shower never got hot, warm but not hot. All that said, it's still a good value because it's cheaper than most! And they did a stellar job cleaning up the room during our stay!!!

10/10 Excellent

Afiqah

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable & value for money
It was amazing stay. Really comfortable & hope once I come to KK afain I'll stay at DeLeeton again.

8/10 Good

phil marvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean hotel
TV was big enough flat screen LCD and consider new but there is a problem with it operation. Suddenly blank in few minutes or few second of watching and repetitive. Need to manually switch off and on again and again. Volume suddenly became loud without u touch the remote. Room 218 if i am not mistaken.

8/10 Good

Zafi

Liked: Cleanliness, staff & service, room comfort
Good places to stay with helpful staff. However, internet connection is poor.Unable to connect to the wifi