2 outdoor pools, pool loungers

Reviews of Horizon Hotel

4 out of 5
Horizon Hotel
Jalan Pantai, Locked Bag 2084, Kota Kinabalu, Sabah

Reviews

8.2

Very good

Rating 10 - Excellent. 279 out of 932 reviews" "
Rating 8 - Good. 478 out of 932 reviews" "
Rating 6 - Okay. 127 out of 932 reviews" "
Rating 4 - Poor. 24 out of 932 reviews" "
Rating 2 - Terrible. 24 out of 932 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mellythia

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient checking in and out. Excellent breakfast choices. Clean room, hot shower, great water pressure and A/C.
Stayed 2 nights in Mar 2024

8/10 Good

JEFFERY

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice to stay
Clean & tidy.
Stayed 1 night in Nov 2022

10/10 Excellent

Geok Lim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast buffet is loudy
Stayed 3 nights in Aug 2022

6/10 Okay

YIH CHIUN

Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only the best will survive this tough period..Horizon is one of them..great staff from reception till breakfast. Over my budget during pre MCO period
Stayed 1 night in Aug 2020

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotels location is very central, most thing are within an easy walk.
Stayed 14 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
For the whole duration of our stay (9 days) the swimming pool was undergoing renovation and maintenance and was unavailable for use. We were not notified of this prior to our arrival either by hotel or Expedia. The hotel provided shuttle service to pool at nearby sister hotel (Grandis) but this is not as covenient as having pool on site.
Stayed 9 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy access to collect vehicle parked at the car park
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept and pretty friendly staff. Whenever i come to sabah. Horizon is my favourite hotel .
Stayed 4 nights in Jun 2019

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great cheap stay
Great room. Lovely breakfast. Pool was great. Highly recommend.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly reception Interior design is dark and gloomy
Stayed 1 night in Jan 2019

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location Lots Chinese tourist
Stayed 1 night in Jan 2019

8/10 Good

Yee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Probably the best thing about it is that it is located at a very central location. The interior of the hotel is very dated. For what it charges, I don't find it value for money.
Stayed 4 nights in Dec 2018

8/10 Good

Rajendran

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
just ok.. will consider for next visit
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice n beautiful sea view..
Stayed 1 night in Nov 2018

8/10 Good

John, Markham

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel is situated in downtown with restaurants and shopping centres conveniently close by. The room we stayed was roomy, but some of the décor are beginning to worn out with the furniture and floor containing visible scratches. However, beds were comfortable and clean. Breakfast was great with quite a lot of varieties.
Stayed 2 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2018

8/10 Good

Venetia, Malaysia

Liked: Cleanliness, staff & service, room comfort
Location is good, near to the eateries so it is pretty convenient because it is within walking distance.
Stayed 2 nights in Oct 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Location of the hotel is ok .
Very dirty hotel . Every corner is dirty and the room also is dirty . There are ants all over the place and inspite of bringing this to the notice of the staff nothing was done .
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2018

8/10 Good

Bernice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Karen, Penang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent showers and comfortable beds Good part of town Grab easy to get around Excellent breakfast until 10.30
Stayed 4 nights in Jul 2018

8/10 Good

kerry, perth australia

Liked: Cleanliness, staff & service, room comfort
Conveniently located
The hotel was well maintained and close (walking distance) from most amenities and the Harbourside. Also a short drive from the airport. We had an inland view, but I would request a Seaview room if I stayed again.
Stayed 2 nights in Jul 2018

8/10 Good

Peggy, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and very convenient with lots of food.
The location is very convenient and surrounded with lots of food at walking distance.
Stayed 3 nights in Jun 2018

10/10 Excellent

Tim, Kota Kinabalu

Liked: Cleanliness, staff & service, room comfort
Comfortable and Quiet
Breakfast was good. Room clean and comfortable but in need of some minor maintenance like repainting and cleaning of ageing tiles. Difficult for friends to visit and embarrassing as many unnecessary questions asked at the reception. Would be good to have a few more English movie channels on the TV.
Stayed 2 nights in Jun 2018

8/10 Good

HASAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel in the city of Kota Kinabalu
This hotel is located in the city of Kota kinabalu, good location and value for money.
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable rooms and close to the city action. Restaurants and market at front door. Pool comfortable and area clean. Great place to stay.
Stayed 4 nights in Apr 2018

8/10 Good

kris, hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
breakfast is very good but too many Chinese tour that one has to rush for seat, dish and food.
Stayed 4 nights in May 2018

8/10 Good

Anne, Tauranga NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location not far from the markets
Enjoyable stay, great breakfast, really nice staff. Close to markets and KK mall
Stayed 1 night in Apr 2018

8/10 Good

cassy419, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good proximity
The hotel was in very close proximity to the centre of the city and makes it convenient for taxi drivers to pick up. The breakfast buffet had a wide range of choices.
Stayed 3 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Overall a pleasant stay.This hotel is located very central in KK city.
Stayed 3 nights in Mar 2018

10/10 Excellent

wai w

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good experience good location
Stayed 6 nights in Mar 2018

8/10 Good

Hang Yin

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Bad service at all
Hotel check in time is 2:00pm but the staff told us the room will be ready for us at 4:00pm. She told us because of insufficient staff to clean up!!! I'm wondering why the staff can hold us RM200 for 2 weeks to pay for a hotel security deposit, he didn't cancel and give us settle down payment slip when we checkout on March 6, 2018. We won't receive back RM200 we did not spend after we check out! In addition, shower water isn't getting hot!
Stayed 3 nights in Mar 2018

8/10 Good

Tek, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right in the middle of the city.
Excellent location. Steps to restaurants and shops. Sunday street market is steps away. Very central and easy to get transportation. Cheap uber or grab fares. Very nice staff. Hope for menu changes for buffet breakfasts.
Stayed 1 night in Mar 2018

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They need to repaint the walls cz the hotel starting to look very old
Stayed 1 night in Feb 2018

8/10 Good

THOMAS

Liked: Cleanliness, staff & service, room comfort
Room with a view
Nice hotel, good room, great view of the sea. Also a very generous breakfast buffet.
Stayed 2 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Mediocre
Room is good, but does not give toilet paper every day. Breakfast is bad. And there is an ant.
Stayed 2 nights in Jan 2018

6/10 Okay

Daniel

Liked: Cleanliness, property conditions & facilities, room comfort
I think the Hotel a bit over rated
Stayed 1 night in Jan 2018

10/10 Excellent

faizol, my

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good stay but parking ticket need to get stamped at lobby every time u want to go out..
Stayed 2 nights in Jan 2018

6/10 Okay

Bozhai, singapore

Liked: Cleanliness, room comfort
Hotel breakfast area
Breakfast area table arrangement is not organize. Guest cannot het a seat if a table of six is occupied by three. Hotel shoild change to two to foir per table setting. And waiter is not friendly due to pressure from guests because they cannot get a seat.
Stayed 3 nights in Jan 2018

8/10 Good

J, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel!
Smooth check-in and check-out thanks to Annalyn. Late check-out until 2pm thanks to Judith. City tour by taxi for 1hr recommended by Siti, thanks. My only concern was slow internet connection. Great hotel! Especially the location and the staffs.
Stayed 3 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Room comfort
Hotel close to eateries
Hotel location is good...near to eateries and walking distance to shopping. Hotel and room is rather dim (use mainly dark colors as their hotel theme). Can see thro e bath room hence for couple is ok. No idea if this applies to all rooms.
Stayed 3 nights in Jan 2018