Front of property

Reviews of Goldenhill Hotel

2.5 out of 5
Goldenhill Hotel
Lot 10, Pekan Tanjung Aru, Kota Kinabalu, Sabah

Reviews

6.8
Rating 10 - Excellent. 9 out of 76 reviews" "
Rating 8 - Good. 34 out of 76 reviews" "
Rating 6 - Okay. 19 out of 76 reviews" "
Rating 4 - Poor. 9 out of 76 reviews" "
Rating 2 - Terrible. 5 out of 76 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Umar, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Good stay
Stayed 1 night in Sep 2017
Thank you for your response. Have a nice day.

8/10 Good

Loo

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2017

6/10 Okay

Jaice Soo, Kuala Lumpur

Liked: Staff & service
Nice Hotel Close to The Tanjung Aru Beach
Good location, excellence staff and airport transfer with the very affordable price. Management did take note my prior request for adjoining room at ground floor as we have 2 elderly. Hotel lobby looks new and beautiful but the rooms a bit darker, wallpaper had peeling off, grayish pillow case and stained W.C. Would not mind to stay again in future if all these limitation had been improve.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room floor was dirty
The floor was dusty , and the bath towels were old

10/10 Excellent

A K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Nice place and location

4/10 Poor

David, Singapore

Disliked: Staff & service, property conditions & facilities
Poor service
Prior arrival I had emailed the hotel to confirm my airport transfer but none came at the airport. When I called the hotel to ask, was told to wait 15mins. When still no transfer arrive after 15mins I called again but was told to call their driver myself. In the end I had to make my own way there. There is no lift in the hotel. Room was poorly lighted.

8/10 Good

Seemon, Seria

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean hotel.
Nice and clean hotel, very near the airport. The best thing the hotel is provide van to and from hotel, although the hotel only have one van which have to wait if the van is full. So my groups have to split into two and let them wait at airport for the second round trip to hotel.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities

8/10 Good

dafie, kota kinbalu

Liked: Cleanliness, staff & service, room comfort
Power plug
I think theirs something wrong with the power plug during my stay there,i like my stay there but please have look on the power plug as it is dangerous and harmful to your future guests.thank you.

6/10 Okay

Amanda S C

Disliked: Room comfort
Transit and overnight stay hotel
I was on 6 hours transit in KK, so i chose this hotel which was just 10mins away from the airport. Its good for an overnight stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good stay
good stay

6/10 Okay

Yam, Singapore

Liked: Room comfort
Comfortable room near KK airport

6/10 Okay

hanim, rawang

Disliked: Property conditions & facilities, room comfort
Leaking bathroom
Leaking bathroom and no cleaning for 3 days n 2 nite staying.

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
Perfect place for a overnight layover
Needed a hotel for a quick overnight stay before the flight in the morning. This hotel was decent and provided a free airport shuttle. For the value, it is pretty good.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Good for transit stay.
Free shuttle to airport. Good stay. More restaurants near around the hotel area.

6/10 Okay

Verified traveller

suitable for airport transfer guest.
Very near to KK international airport terminal 2. Clean room with air condition and free wifi. Basic facility in the room.

8/10 Good

Abdul Hadi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Transit flight choice
For a short transit flight stay is ok, but for travel in Sabah, a lots of other choices outside waiting u.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near the Airport at Kota Kinabalu
The hotel is convenient to the airport, which makes it a reasonable choice for someone making an overnight connection. It seems to be reimaging itself as a boutique hotel, but still has a way to go. Right now it seems like a cheap hotel with a few touches.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Okay, but just once.
Stayed over night for connecting Air Asia flight. Room serves purpose for sleep and provides free transfers to both airports in KK. However would reconsider other options if needed to stay again in that area.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay here if you want to sleep
The pillows were dirty and the wifi didn't work in a Deluxe room. We were kept awake until 2am with people shouting and then woken up very early in the morning with the same. On top of that the hotel decides to do maintenance in the morning so we were kept awake with drills and hammers right outside our room. The hotel said they are entitled to do maintenance - fine, but why on earth would they do it during the morning when guests don't check out until 12pm. Terrible nights sleep and definitely not a place for guests to relax,rest and sleep - I thought that was the point of a hotel?!

6/10 Okay

Trecy freddie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Paul, Perm, Russia

Liked: Cleanliness, staff & service, room comfort
Hassle-free and good value
Great place to stay if you want to crash out asap after arriving at BKI. Situated in a quiet area and walking distance from Tanjung Aru beach. Friendly staff and clean rooms with functioning wifi. Great value with airport transfers. Only wish they had more television channels.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
They didn't pick me up
I called them right after booking with them in Expedia.com, I told them my flight arrival date and time and they said it's fine they will pick me up. In the end nobody was there to pick me up, I was wandering at the airport for a while (2am) and then took a taxi to the hotel. They refunded me the taxi fee but I was expecting somebody there to pick me up as they promised on the phone.

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
good
kindly person. good

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money close to the airport
- close to the airport - free airport shuttle - stores, local restaurants and market nearby - not recommended if you want to visit the city

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Goldenhill not so golden
Crampy hotel with no breakfast. But local eateries are closeby.

8/10 Good

Snowflake, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for the airport
A small hotel within a mile or 2 of the airport. So it was perfect for us to catch an early plane. They also offer airport free pickup OR drop off for a one night stay. We missed breakfast though. Neighbourhood was peaceful and quiet with a few restaurants nearby. Should it be for a longer stay, we would probably want a bigger room - it has got a great (compact) wet room.

6/10 Okay

Rachel, UK

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Did what I needed.
We stayed here for one night as a stop over for an early flight. It is very near the airport and they provide a free shuttle bus too. When we arrived, reception didn't have our booking but the lady took my confirmation details and it was sorted in minutes. There is no lift at the hotel but they help you with your cases. The rooms are pretty drab and very basic but clean enough and did the job for a low price. We didn't venture out of the hotel, due to the times of our arrival and departure, but the surrounding area didn't look great and there was a loud bar playing music til about midnight. Personally, we had no problems with this hotel but don't go with high expectations.

8/10 Good

hlc, KL, Malaysia

Liked: Cleanliness, staff & service, room comfort
Great for the airport
This is a great hotel if you arrive late from the airport and or leaving very early the next day. Free airport transfer and the staff who picked me up was very friendly! Rooms are clean and spacious.

8/10 Good

PARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
괜찮았어요
엘레베이터가 없는데 3층이라 케리어끌고가기 힘들었지만 그래도 공항픽업도 되고 나름 깨끗해서 좋았네요
Stayed 1 night in Nov 2017

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
免費送機很方便,散步可到丹絨亞路海灘看夕陽
飯店設施較基本,若隔天搭早班機飯店有免費送機服務很方便。飯店離丹絨亞路海灘散步約20分不算遠。臨近也有商店和餐廳算是隔天搭機前的好選擇。
Stayed 1 night in Oct 2017
Thank you for your great response. Looking forward to have you again with us. Have a nice day.

6/10 Okay

HsiuJen

Disliked: Room comfort
沒有熱水,空調也不夠冷。但是對於須要只停留一晚趕第二天早班機,由於有提供接送機廠還是算不錯的。
Stayed 1 night in Jul 2017

8/10 Good

FANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
有接机服务,离开机场近,便捷酒店
酒店没有电梯,住二楼以上都需要自行搬箱子上楼,提前联系有机送机服务,司机不错。酒店就是便捷酒店还算干净。住了一晚就离开了,其实就是过渡只睡了4个小时就要赶去机场转机,作为中转站还是不错的。
Stayed 1 night in May 2017

2/10 Terrible

Seung Eun

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
최악
최악. 에어컨도 안되고 뜨거운 물도 안되고, 3층이라 캐리어를 들고 올라가야했음. 다행히 잠을 안 자고 2-3시간 머무를려고 예약했지만 자고자 했으면 당장 환불 요구 했을 듯. 90년대 모텔식같고 냄새도 너무 케케묵은 냄새가 남. 싼데는 다 이유가 있음.

8/10 Good

Ivy, H

Liked: Staff & service, property conditions & facilities
離機場和丹絨亞路海灘很近
是隔天亞航早班機的好選擇,當天是搭4:30的接駁車到機場。 附近有一個中型超市,價格便宜但品項不多,還是建議在市區超市美麗華.實威等把土產買齊喔!

8/10 Good

CHIEN HSIUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Therese

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Snabb övernattning
Perfekt övernattningshotell, smutsigt och ingen kunde engelska men för priset helt ok!

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

CHIAHUA, TAIWAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
離機場很近、可在凌晨四點免費送到機場
離機場很近、可在凌晨四點免費送到機場

8/10 Good

XIAOSUI

Liked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

CHING MAN, 香港

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
近機場
住呢間原因酒店的原因是近機場 因為我們第二天一早要到機場 。除了有穿梭巴士機場接送,這酒店都冇咩優點。酒店舊,沒電梯,冷氣很弱,服務員整晚在聊電話。

6/10 Okay

CHI MING, 香港

日落好美
附近海灘日落好美.

6/10 Okay

Verified traveller

Liked: Staff & service
픽업서비스 굿
새벽에 공항에 도착해서 잠깐 머물기 위해서 예약했어요. 호텔 사이트들어가서 메일로 도착하는 비행편하고 미리 보내서 공항에 피켓들고 픽업을 와줘서 좋았어요.

8/10 Good

MEI HSUEH

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Huei Chen, Taiwan

機場接送方便
有免費機場接送這是比較吸引人地方 因為距離機場有段距離 搭計程車很貴 房間普普 附近吃滿方便的 有家肯德基在附近員工都是瘖啞人士可以去捧場 比台灣好吃

8/10 Good

Verified traveller

Liked: Room comfort
공항과 가까운 저렴한 호텔 찾으신다면
밤에 도착하여 하루 잠만 자려고 골든힐에서 묵었는데 생각했던거보단 양호했네요. 가격이 너무 싸서 정말 기대를 하나도 안해서 그런지 가격대비 무난했습니다. 서비스라고 할건 없었지만 직원들은 친절한편이었고 하루 묵기엔 괜찮았던거 같습니다. 다만 와이파이는 터지긴하지만 매우매우 느려요.

10/10 Excellent

ChengYu, taipei

只做為半夜搭機的住宿其實是OK的, 因為便宜且附近也有小賣店與餐廳(可去吃一品香/京沪/馬來餐廳)

8/10 Good

ChengYu, taipei

Liked: Property conditions & facilities
除了沒有電梯, 還有1f的窗子太高又太小, 因班機在半夜起飛, 以這個價格其實還不錯, 房間格局還OK,而且附近有不錯吃的飯店(一品香,京沪, 當地當來小吃店), 且離海邊近, 快走10分就可以到