263, Jalan Meru, Taman Bunga Melor, Shah-Alam, Klang
Reviews
6.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Very bad experience. Very slow check in procedure and no secure of the room even booked one month early
keith
Stayed 2 nights in Nov 2022
Response from Ava on 22 Dec 2022
Hi, keith! Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Ava
2/10 Terrible
keith
28 Nov 2022
keith
Stayed 1 night in Nov 2022
Response from Ava on 22 Dec 2022
Hi, keith! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Ava
Terima kasih kerana memberi penilaian kami secara positif. Ia sangat menyedihkan untuk melihat tetamu kami yang tidak berpuas hati dengan perkhidmatan kami. Kami pasti akan mengatasi maklum balas yang dikongsi untuk meningkatkan perkhidmatan kami pada masa akan datang. Mempunyai hari yang baik :) Salam, Barbara
Thanks for the positive rating, Gew! Hope to welcome you again soon :) Regards, Ritesh
6/10 Okay
AMIRUL AZRI
23 Jul 2023
AMIRUL AZRI
Stayed 1 night in Jul 2023
Response from Maria on 28 Aug 2023
Pleased to hear your kind words of gratitude, Amirul! We are going to do our best to never fail to impress you every time. Regards, Maria
2/10 Terrible
Wan yusri
30 Nov 2022
Wan yusri
Stayed 1 night in Nov 2022
Response from Ava on 22 Dec 2022
Hi, Wan yusri! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Ava
kein rauchfrei zimmer hat nach nikotin gestunken auch nach 3 tagen lüftung möbel waren alle angebrannt von kippen,wände haben nach nikotin gestunken keine handtuch ablage
peter
Stayed 22 nights in Sep 2019
Response from Zara on 21 Oct 2019
Hi, Peter! Sorry for the trouble faced. We have duly noted your feedback and ensure better services in the future. Have a nice day ahead :) Regards, Zara
Hi, We're sorry to see that you're dissatisfied with our services. Be assured, we'll strive day and night to make sure your future visits are more comfortable and relaxing one ahead 🙂 Regards, Barbara
6/10 Okay
Teck Choon
17 Nov 2018
Liked: Staff & service
Disliked: Room comfort
Teck Choon
Stayed 1 night in Nov 2018
Response from Ritesh on 12 Dec 2018
Hi, Teck! We're sorry to know that you're not fully satisfied with our services. Be assured, we'll strive day and night to make sure your future visits are more comfortable and relaxing one ahead 🙂 Regards, Ritesh