Desk, iron/ironing board, free WiFi, bed sheets

Reviews of Hotel 99 - Bandar Klang

2.5 out of 5
Hotel 99 - Bandar Klang
4G, Jalan Tangkak 1/KU 1, Bandar Klang, Klang, Selangor

Reviews

6.6
Rating 10 - Excellent. 2 out of 19 reviews" "
Rating 8 - Good. 8 out of 19 reviews" "
Rating 6 - Okay. 5 out of 19 reviews" "
Rating 4 - Poor. 1 out of 19 reviews" "
Rating 2 - Terrible. 3 out of 19 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

GUAN YEIK

Stayed 1 night in Apr 2022

8/10 Good

GUAN YEIK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Doreen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall it was a nice stay at that "quiet" area.
Stayed 1 night in Nov 2018
Response from Hotel 99 on 27 Dec 2018
Dear Doreen, thank you for choosing Hotel 99. We are delighted to know that you enjoyed your peaceful stay with us and thank you for giving us such a wonderful review and rating. We look forward to welcome you again, and serve you better.

2/10 Terrible

Vincent

Sorry to say but the hotel staff look like have gold in their mouth cannot even give a single smile beside that when guest arrived the staff just sitting with unfeeling face expression
Stayed 2 nights in Nov 2018
Response from Hotel 99 on 28 Nov 2018
Dear Vincent, thank you for choosing Hotel 99. We sincerely apologise that we were unable to meet your expectations but thank you for sharing your thoughts with us. We will do our best to fix the matter and improve our services. We look forward to welcome you again, and serve you better.

8/10 Good

shahida

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Hotel 99 on 18 Jun 2018
Dear syahida, thank you for your generous rating! We look forward to serving you again, and serving you better. :)

4/10 Poor

dada, klang

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Bad customer service
We check in at 6:15pm. The receptionist is very rude. After we enter to our room, wifi cant be connected, aircond did not functioning. When we ask for change room, they keep delaying until almost 11pm. Im so tired yesterday and with that kind of customer service, im became very mad with the hotel and its staff.
Stayed 1 night in Mar 2018
Response from caroline on 24 Mar 2018
Hi, we are so sorry about your unpleasant experience. We have shared your feedback with our team and will take corrective action on it. Thanks for bringing this issue to our attention. Again, pls accept our apology and hope that you will give us another opportunity to be of service to you. Thank you

6/10 Okay

Ada

Liked: Cleanliness, staff & service
Clean and simple
Very basic but it got all you need for a short stay. The girl receptionist was friendly and helpful. Couldve done something about the steep stairs to the upper floor though.
Stayed 1 night in Feb 2018
Response from caroline on 24 Mar 2018
Hi, thank you for choosing our hotel. We are glad to hear that you enjoyed your stay with us. We work really hard to provide the best service for our guest, hope to see you again. Thank you

10/10 Excellent

Jay, Penang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Had a fairly good stay..it's within town area,so it was easy to travel ..there are plenty of parking lots in front of the hotel- under Majlis bandaran, however, there is no need to display the tickets as per the receptionist's advice.. The only inconvenience we had was having to climb up the stairs, which they have up to 3 levels.. it was overall very good and worth the price paid..
Stayed 1 night in Dec 2017

8/10 Good

Gunasundari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Room comfort
The stay was ok. Online booking gave better rate. Room condition is ok. Parking is not free since under control of local municipal council. Place ur parking coupon at night to avoid shocking early morning. Iron available at reception counter but there is no iron board. Hotel management can look into this
Stayed 2 nights in Jul 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Suitable price
Satisfactory and comfortable, nearest of facilities
Stayed 2 nights in Jul 2017

6/10 Okay

Verified traveller

Disliked: Staff & service
Can't ask much for a short stay in this hotel
If only the Receptionist (A Indian man) can be polite enough. After talking further, he allowed to change the room. So I give a thumb up. Before, the room was very smelly with cigarette smokes and bad sockets. I nearly had my laptop broke down because of the unstable circuits from their broken sockets. Be careful guys!
Stayed 1 night in Jun 2017

8/10 Good

victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pleasing
normal
Stayed 1 night in Jun 2017

10/10 Excellent

victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
suitable for business trips
was a good choice.
Stayed 1 night in May 2017

2/10 Terrible

AMRAN

Stayed 1 night in Apr 2023

2/10 Terrible

Ahmed

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019
Response from Hotel 99 on 18 Jun 2019
Dear Ahmed, Thank you for choosing Hotel 99. We are deeply alarmed by the poor rating but we apologize for not meeting your expectations. Please express your dissatisfaction with us so we may improve our services.

8/10 Good

victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
bagus!