Dear M/M.Yale,Please accept my sincerest apologies for the unacceptable experience you endured during your recent stay at our hotel. We take guest satisfaction very seriously, and it is clear we fell short of our own high standards.We are taking immediate steps to ensure a similar situation never occurs again. This includes a comprehensive review of our guest service protocols and a renewed focus on providing a professional and respectful environment for all guests.We understand that this incident may lead to a negative review, and we take full responsibility. However, we hope that by demonstrably improving our guest experience, we can earn back your trust.As a token of our apology, we would like to offer you M/M.Yale. We value your feedback immensely and hope that you will consider giving us another chance to demonstrate the exceptional hospitality you deserve.Sincerely,Kitty

Thank you very much for giving your valuable time writing this comment about an experience during your stay. Your feedback is valuable for us as it helps us to improve with a better service and we hope to welcome you again upon your next visit.We are looking forward to seeing you again at Grand Tower Inn Sathon Hotel Hotel.

Dear Khun Chanida,Please accept my sincerest apologies for the unacceptable experience you endured during your recent stay at our hotel. We take guest satisfaction very seriously, and it is clear we fell short of our own high standards.We are taking immediate steps to ensure a similar situation never occurs again. This includes a comprehensive review of our guest service protocols and a renewed focus on providing a professional and respectful environment for all guests.We understand that this incident may lead to a negative review, and we take full responsibility. However, we hope that by demonstrably improving our guest experience, we can earn back your trust.As a token of our apology, we would like to offer you Khun Chanida. We value your feedback immensely and hope that you will consider giving us another chance to demonstrate the exceptional hospitality you deserve.Sincerely,Kitty

Dear Khun Tunyaporn,Please accept my sincerest apologies for the unacceptable experience you endured during your recent stay at our hotel. We take guest satisfaction very seriously, and it is clear we fell short of our own high standards.We are taking immediate steps to ensure a similar situation never occurs again. This includes a comprehensive review of our guest service protocols and a renewed focus on providing a professional and respectful environment for all guests.We understand that this incident may lead to a negative review, and we take full responsibility. However, we hope that by demonstrably improving our guest experience, we can earn back your trust.As a token of our apology, we would like to offer you Khun Tunyaporn. We value your feedback immensely and hope that you will consider giving us another chance to demonstrate the exceptional hospitality you deserve.Sincerely,Kitty

Dear Mr.Richard,Please accept my sincerest apologies for the unacceptable experience you endured during your recent stay at our hotel. We take guest satisfaction very seriously, and it is clear we fell short of our own high standards.We are taking immediate steps to ensure a similar situation never occurs again. This includes a comprehensive review of our guest service protocols and a renewed focus on providing a professional and respectful environment for all guests.We understand that this incident may lead to a negative review, and we take full responsibility. However, we hope that by demonstrably improving our guest experience, we can earn back your trust.As a token of our apology, we would like to offer you Mr.Richard. We value your feedback immensely and hope that you will consider giving us another chance to demonstrate the exceptional hospitality you deserve.Sincerely,Kitty

Dear Mrs.Sindy,Please accept my sincerest apologies for the unacceptable experience you endured during your recent stay at our hotel. We take guest satisfaction very seriously, and it is clear we fell short of our own high standards.We are taking immediate steps to ensure a similar situation never occurs again. This includes a comprehensive review of our guest service protocols and a renewed focus on providing a professional and respectful environment for all guests.We understand that this incident may lead to a negative review, and we take full responsibility. However, we hope that by demonstrably improving our guest experience, we can earn back your trust.As a token of our apology, we would like to offer you Mrs.Sindy. We value your feedback immensely and hope that you will consider giving us another chance to demonstrate the exceptional hospitality you deserve.Sincerely,Kitty

Thank you very much for giving your valuable time writing this comment about an experience during your stay. Your feedback is valuable for us as it helps us to improve with a better service and we hope to welcome you again upon your next visit.We are looking forward to seeing you again at Grand Tower Inn Sathon Hotel Hotel.

Thank you for your comments. We would keep improving services to meet your satisfactions.

Thank you for your comments. Our hotel is located in the heart of Bangkok. Travelling by Sky Train, boat , and cars are easy to access too. We would keep improving our services to meet your satisfactions.

Thank you for your comments. We are delighted that your stay with us was comfortable. We would do our best to achieve your smiles.

Thank you for your comments. Our team is delighted that your stay with us was good. During Chinese New Year seasons, our hotel has a variety of tourists. We would do the best to fulfill your satisfactions.

Thank you for your comments. We would like to apologise for your inconvenience. As of now, we have renovated and changed management team. Thus, new looks of rooms,staffs, and services are improving. We would do our best to deliver service to meet your satisfactions.

Thank you for your comments. We are delighted that your stay with us was great. We would do our best to fulfill your satisfactions.

Thank you for your comments. We are delighted that your stay with us was perfect. We would keep improving services to meet your satisfactions.

ขอบคุณค่ะ ทางโรงแรมฯ จะพยายามพัฒนาให้ดียิ่ง ๆ ขึ้นไปค่ะ

Thank you for your comment.

Thank you very much for comments. We are more than appreciate for sharing useful information. As of now, the Icon Siam,newest Bangkok Landmark, has opened near our hotel. We would suggest you to explore this mega department store. From hotel, you can walk there about 10-12 minutes. Moreover, new Monorail Line connected the nearest BTS (Sky Train) Station would be projected to finish in next year 2019. Thus, from our hotel,going anywhere via BTS, boat, and cars even walking are very comfortable. Once again, we would like to thank for selecting our hotel for this stay. We would do our best to achieve your smiles .