Front of property

Reviews of Radisson Hotel Kathmandu

5 out of 5
Radisson Hotel Kathmandu
Ward Number 2 Lazimpat, Kathmandu

Reviews

7.6

Good

Rating 10 - Excellent. 32 out of 128 reviews" "
Rating 8 - Good. 57 out of 128 reviews" "
Rating 6 - Okay. 21 out of 128 reviews" "
Rating 4 - Poor. 12 out of 128 reviews" "
Rating 2 - Terrible. 6 out of 128 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

PURNA B., Hong Kong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Isolated from the main facilities such as coffee shop, restaurants, pool, gym etc
Stayed 1 night in Mar 2024
Response from General Manager on 15 Mar 2024
Dear Purna,Thank you for taking the time to leave us your feedback of your stay with us.I regret to note that you felt isolated from main facilities staying in New Wing of our hotel. Kindly accept my apology for the inconvenience caused. We look forward to welcoming you back for a seamless experience in the Main wing of our hotel and a memorable stay for all the right reasons.

8/10 Good

Kamlesh

Travelled with family
Liked: Amenities
Good but far from all attractions
Stayed 2 nights in Jan 2024
Response from General Manager on 15 Jan 2024
Dear Kamlesh,Thank you for sharing your feedback of your stay with us. We appreciate your review and are delighted to hear that your time with us was enjoyable. We apologize for any inconvenience you may have endured due to location of our hotel. However, Radisson Kathmandu is eminent for central location with easy access to the commercial hub of Kathmandu and popular attractions like Thamel, Kathmandu Durbar square and many more.If there are specific attractions or services you were hoping to find closer to our property, we would love to hear more about your preferences. This information helps us tailor our services to better meet the needs of our guests.Thank you once again for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Richard, Espoo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property with fitness rooms and pool on the roof. Breakfast was good and so were the attache restaurants. This is a busy area but the hotel is set back off the busy street which is good.
Stayed 3 nights in Dec 2023
Response from General Manager on 1 Jan 2024
Dear Richard,Thank you for taking the time to share your positive feedback about your recent stay here at Radisson Kathmandu. We are delighted to hear that you enjoyed your overall experience with us.We look forward to welcoming you back on your future visits to Kathmandu for another pleasant and memorable stay. Best Regards,Subrata Banerjee

10/10 Excellent

jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came to celebrate our 25th anniversary and for the night I forgot I was in Nepal. The bed was like a cloud. The pillows amazing. We treated ourself to a spa treatment and that was wonderful as well. It was a great place to relax and celebrate.
Stayed 1 night in Nov 2023
Response from General Manager on 28 Nov 2023
Dear Jason,Happy 25th anniversary! We are honored that you chose to celebrate this special milestone with us at here at Radisson Kathmandu. Thank you for taking the time to share your delightful feedback.We are thrilled to hear that our accommodations provided you with a cloud-like bed and amazing pillows. It's our pleasure to know that you found comfort in our rooms, and we are delighted that the spa treatment added to the overall wonderful experience of your celebration.Our team takes great pride in creating a relaxing and enjoyable environment for our guests, especially during special occasions. Your kind words are truly appreciated, and they motivate us to continue providing exceptional service to all our guests.Once again, congratulations on your 25th anniversary, and thank you for choosing us for this significant celebration. We hope to have the pleasure of welcoming you back in your next visit to Nepal for another memorable experience.

8/10 Good

Gerard

Liked: Cleanliness, staff & service
All good
Stayed 2 nights in May 2023
Response from General Manager on 18 May 2023
Dear Gerard,Thank you so much for taking the time to share a positive review of your recent stay at our hotel. It brings us immense joy to know that our team was able to provide you with excellent service and that you found our service and facilities to your satisfaction. We are grateful for your support and look forward to welcoming you back on your next visit.

10/10 Excellent

Kailash

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Mar 2023
Response from General Manager on 13 Mar 2023
Dear Kailash,Thank you very much for this amazing review! We are delighted that you enjoyed your recent stay with us and really appreciate you praising our service.We look forward to welcoming you back, and to providing you with exceptional experiences, every time you visit.

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous oasis in hectic Kathmandu. Lovely team. Couldn’t fault my stay.
Response from General Manager on 9 Nov 2022
Dear Renee,Thank you for leaving us a good review. We couldn't be happier to know that you enjoyed all aspects of your stay with us and we really appreciate your kind words about the hotel and our ambassadors. We hope you will consider us your "home away from home" for your forthcoming visits too. Once again, Thank you for taking the time to post such positive feedback of your stay and we can't wait to host you again when your travels bring you back to Nepal.

10/10 Excellent

Marina, SAN Jose

Liked: Staff & service, amenities, property conditions & facilities
Staff are very welcoming and helpful!!! Thank you!
Stayed 1 night in Sep 2022
Response from General Manager on 5 Sept 2022
Dear Marina, It was a pleasure to have you stay at Radisson Hotel, Kathmandu recently. Thank you for taking the time to share your recent experience on Expedia. We are elated that you enjoyed your stay with us, and that our ambassadors made you feel welcomed and cared for. We all would love to see you again when your travels bring you back to Nepal!

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Aug 2022
Response from General Manager on 25 Aug 2022
Dear Valued Guest, We were honored to have you as our guest here at Radisson Hotel Kathmandu. Thank you for taking the time to review us on Hotels.com. We are elated to learn from your excellent rating that you had enjoyed your recent stay with us. We hope you will return soon. We look forward to welcoming you back, and to providing you with exceptional experiences, every time you visit.

8/10 Good

Marina, SAN Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming staff, very helpful and knowledgeable!!!
Stayed 2 nights in Aug 2022
Response from General Manager on 25 Aug 2022
Dear Marina,We are absolutely thrilled to learn about your wonderful experience with us and we also appreciate you pointing out the cordial service you received from our ambassadors. I have let my entire team know that their efforts have helped make your visit at Radisson Kathmandu a memorable one.We all look forward to welcoming you back, and to providing you with many more enjoyable experiences.

8/10 Good

Hanne

Travelled with group
Liked: Staff & service
There were a few mechanical problems with the room, for example , TV didn’t initially work, could open window, flooding on bathroom floor after shower. Minor issues but annoying. Seemed to have difficulty fixing my laundry bill as wee. Not sure if it was the computer software that was the issue or the staff person. Also went to use hot tub but it had been emptied for cleaning during its open hours. Minor irritants.
Stayed 3 nights in May 2022
Response from General Manager on 12 Jun 2022
Dear Hanne, Thank you for choosing Radisson Hotel Kathmandu and for sharing your experience with other travelers on Expedia. Please accept my sincere apologies for the shortfalls you encountered and the inconvenience caused. All the issues mentioned have been addressed with the respective team and corrective action will been taken to avoid a re-occurrence. Thank you for bringing them to our attention. We value your relationship with us and are committed to providing you with the highest level of service. It is only through valuable feedback such as your own that we can evaluate to provide and improve the services we offer to our guests. We sincerely hope we will have the pleasure of welcoming you back to experience a truly memorable stay for all the right reasons.

10/10 Excellent

Dennis, Washington

Stayed 2 nights in May 2022

10/10 Excellent

Joanne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2022
Response from General Manager on 15 Apr 2022
Dear Joanne, Thank you for this amazing review. We equally enjoyed hosting you and would be privileged to have you back at the hotel for yet another pleasant experience!

6/10 Okay

Hans

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Quality of the hotel, one would expect everything in order, which it was more or less. But I did not like attitude of staff - waiters in restaurant not being sufficiently respectful and polite. But reception staff was good and very efficient. All in all, therefore only average experience.
Stayed 13 nights in Mar 2022
Response from General Manager on 5 Apr 2022
Dear Hans, Thank you for reaching out to share your honest feedback. We always strive to offer a friendly service and we are sorry that you had an unpleasant dining experience during your recent stay with us. As for comments regarding our restaurant staff, this area will continue to be monitored closely to ensure no similar situation occurs again. Thank you for appreciating our reception team and we hope we will have the opportunity to welcome you back and exceed your expectations in the near future. It would be our pleasure to make sure your next stay with us is memorable for all the right reasons.

6/10 Okay

Alasdair

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very friendly and helpful.
Stayed 6 nights in Mar 2022
Response from General Manager on 25 Mar 2022
Dear Alasdair, Thank you for reviewing us on Expedia and pointing out the friendly service you received from our ambassadors during your recent stay with us. You 6/10 rating validates that some aspects of your stay did not wow you. If you have a moment and are willing to share more information regarding your experience, please do not hesitate to reach out to us. It is always a pleasure having you as a guest and we hope that you will consider us for your next visit.

8/10 Good

Akshay

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Feb 2022
Response from General Manager on 7 Mar 2022
Dear Akshay, It was a pleasure having you at Radisson Hotel Kathmandu, Thank you for taking the time to rate us on Hotels.com. We hope you enjoyed your time at the hotel and on behalf of all our ambassadors, I look forward to welcoming you back.

8/10 Good

Dhruba

Travelled with family
Liked: Staff & service, amenities
Overall it was good. Receptionists are cool and friendly. Food and service was really good. I was not happy to not have service free at the airport and breakfast.
Stayed 1 night in Oct 2021
Response from Radisson Kathmandu on 10 Oct 2021
Dear Dhruba, We appreciate your time taken to write about your positive experience with us. It is such a delight to learn that you enjoyed your recent stay with us and we also appreciate you pointing out the friendly service you received from our ambassadors. We apologize for the concern shared however, you had opted for an European Plan which does not include Airport Transfer service & Breakfast while you made the reservation which is why the charges were applied. It would be a pleasure and honor to serve to again when your travels bring you back to the area!

6/10 Okay

Prashant

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
y stay at radisson kathmandu
In room dining food: 1. taste was not good 2. very less quantity
Stayed 1 night in Jan 2021
Response from Radisson Kathmandu on 2 Feb 2021
Dear Prashant, Thank you for providing us with this honest feedback. We sincerely apologize for the shortcomings you experienced concerning the food served at your room during your recent stay with us. Your feedback is very important to us and has been shared with our Food & Beverage Manager to look into the same ensuring no future guests are inconvenienced as such. This aside, we hope you enjoyed your stay with us and we are given the opportunity to welcome you back when your travels bring you back to the area!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has a luxury feel, good location. We weren't sure if it was okay to flush toilet paper or not. More separation between the shower and the rest of the bathroom would have been nice.
Stayed 2 nights in Feb 2020
Response from Manager on 2 Mar 2020
Dear Valued Guest, We appreciate your time taken to write us the feedback. It is such a delight to learn that you enjoyed your time at the hotel and our location proved to be convenient for you during your recent stay with us. Your constructive feedback concerning bathroom is highly appreciated and will be used to consider future improvements. Should your travels bring you back to the area, we look forward to hosting you again.

8/10 Good

Alkayet

Stayed 3 nights in Jan 2020

4/10 Poor

Joseph

Disliked: Cleanliness, room comfort
avoid this hotel.
It’s not a 5 star hotel. It’s dated. It’s smells. It need refurbishment. I reserved a king bed and got a twin bed. There was hair in the bath. Do I need to go on? It was awful. Basically I consider this fraud. Sold one thing and delivered something else.
Stayed 2 nights in Dec 2019
Response from GmSec on 12 Dec 2019
Dear Joseph, We appreciate your honest feedback. We regret to hear that your guest room did not live up to expectations. Your feedback on this is highly appreciated and will be used to consider future improvements. Should you allow us the privilege to host you again, we’d welcome the opportunity to provide you with an improved experience that will exceed your expectations.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2019
Response from GmSec on 12 Dec 2019
Dear Valued Guest, Thank you for rating us on Expedia. We hope you have enjoyed your stay with us and we look forward to an opportunity to serve you once again.

8/10 Good

Lewis

Stayed 7 nights in Nov 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to access many popular locations and everyone was very helpful
Stayed 2 nights in Nov 2019
Response from Manager on 6 Nov 2019
Dear Valued Guest, Thank you for taking the time to share this excellent review! Between our friendly service and commodious location in the heart of the city, we are so glad you enjoyed your stay at Radisson Hotel Kathmandu. It would be a pleasure and honor to host you again in the future.

8/10 Good

Monika, Delhi, India

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has two complexes - a more fancy one and a less fancy annex. Right next to each other. Situated at the end of a side street away from the busy traffic. I stayed at the annex and loved that it was more cozy and more quiet. Receptionists very welcoming and helpful. Location of hotel is great - close to tourist district for shopping (easy walk but pollution high and only few minutes by taxi). Clean sheets and clean bathroom. Breakfast is not included in room. Can get a la carte - nice danishes and pastries. Modest terrace cafe on third floor - kind of roof top. Peaceful. Not too many people. Main complex has Italian restaurant. Nice service. Overall had a very pleasant experience and a nice stay. Felt like at home.
Stayed 2 nights in Sep 2019
Response from Manager on 15 Oct 2019
Dear Monika, Thank you for taking the time to write such a thorough and descriptive review sharing your recent stay experience with us.We’re thrilled you enjoyed a cozy & quite atmosphere of our hotel and enjoyed the perks of our convenient location. From our welcoming and helpful service to delicious danish pastries, we are so happy that so many aspects of your stay exceeded expectations. It will be our pleasure and privilege to have you back at the hotel for yet another pleasant stay!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Solo stay
People were nice but WiFi stopped working at night, TV did not work and they overcharged me for a taxi service.
Stayed 1 night in Sep 2019
Response from Manager on 9 Sept 2019
Dear Valued Guest, We appreciate your honest feedback. While we are delighted to learn that our team members were nice, we are disappointed that the Internet & TV malfunctioned during the night and you were overcharged for the taxi service. Reviews like yours are crucial in our improvement and we can’t thank you enough for this opportunity. We look forward to finding ways to improve and regain your trust during a future stay.

10/10 Excellent

Anston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Is a great location close to the buzzing Thamel..15 min walk
Stayed 1 night in Aug 2019
Response from Manager on 22 Aug 2019
Dear Anston, Thank You for sharing a positive review about our hotel. We are glad our hotel's location was convenient for you to reach out to one of the major destination, Thamel. Looking forward to welcoming you for yet another memorable experience.

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overcharged for additional items and half day rate .
Stayed 3 nights in Jul 2019

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, comfortable and good location.
Stayed 2 nights in May 2019
Response from RM on 28 May 2019
Dear Paul, Thank you for posting a positive review about our hotel on Expedia. Hope you had a pleasant stay. We look forward to welcoming you back on your next visit to Kathmandu.

4/10 Poor

Namgyal

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from Radisson Hotel Kathmandu on 13 May 2019
Dear Namgyal, thank you for the review.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast not included in the booking- paid for a premium room.
Stayed 5 nights in Apr 2019
Response from RM on 30 Apr 2019
Dear Guest, Thank you for the Review. I believe expedia clearly mention the inclusion while make the reservation. The supplement of breakfast is also mentioned. Business Class room is only inclusive of breakfast. Hope you have enjoyed your stay with us.

10/10 Excellent

WEE, Kuala Terengganu, Malaysia

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's located in strategic location. Walking distance to restaurant and shopping area and tourist attraction area. Rooms are clean with good amenities. Lobby is spacious and relaxing area.
Stayed 3 nights in Mar 2019
Response from RM on 22 Mar 2019
Dear Guest, Thank you for sharing your experience with us. Your positive review has further empowered us to make our service even more better. We look forward to welcome you again at Radisson Kathmandu.

10/10 Excellent

Verified traveller

Travelled with partner
Very strategic location. Walking distance to shopping for souvenirs and restaurants
Stayed 1 night in Mar 2019
Response from RM on 22 Mar 2019
Dear Guest, Thank you for your time to review and patronizing our hotel. It is our pleasure to have you here. We look forward to welcome you again.

8/10 Good

Solofo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel in an unwelcoming neighborhood
Wonderful room and service, The only disappointing issue is t he view from the room window.. Need to advocate for a clean neighborhood.
Stayed 6 nights in Feb 2019
Response from RM on 9 Mar 2019
Dear Guest, Thank you for your feedback. We were putting our effort to convince the neighborhood to clear the unwelcoming stuffs. Hopefully the result can be seen at earliest. We will be happy to assist you further with the higher floor arrangement if we will get an opportunity to welcome you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leather jacket stores nearby, cheap and good design. Staff are friendly and helpful. Great food in breakfast
Stayed 2 nights in Feb 2019
Response from RM on 6 Mar 2019
Dear Guest, Thank you for your kind review on our food and services. Your positive feedback will definitely help us to motivate towards further service excellence. Looking forward to welcome you again.

6/10 Okay

Akshay

Disliked: Cleanliness
Stayed 1 night in Feb 2019
Response from Anu Parajuli on 22 Feb 2019
Dear Akshay, Warm Greetings from Radisson Hotel Kathmandu! Thank you for taking the time to rate us. It was a pleasure having you with us and we are looking forward to welcoming you back very soon. Best Regards, Subrata Banerjee

8/10 Good

Faizan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Anu Parajuli on 8 Feb 2019
Dear Faizan, Warm Greetings from Radisson Hotel Kathmandu! Thank you for rating us 8 out of 10. It was a pleasure having you with us and we are looking forward to welcoming you back very soon. Best Regards, Subrata Banerjee

6/10 Okay

Roger, UK

Liked: Staff & service
The hotel has 2 buildings, one good, one not so good, unfortunately we were in the not so good. I can only assume that the type of room you choose decides which part of the hotel you are in. It would be far better if you inluded this in your hotel description, if I had known I would have booked to stay in the good part or a different hotel.
Stayed 3 nights in Oct 2018
Response from Anu Parajuli on 6 Nov 2018
Dear Roger, Warm Greetings from Radisson Hotel Kathmandu! Thank you for taking the time to express your feedback. We apologize for the inconvenience caused during your stay with us. Had you mentioned about your disappointment during your stay with us, we would have rectified it then and there. Also, please be informed that we are going through the room refurbishment. Upon your next visit to Radisson Hotel , we ensure to provide you the renovated room. It was a pleasure having you with us and we are looking forward to welcoming you back very soon to meet your expectations. Best Regards, Subrata Banerjee

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2018
Response from Anu Parajuli on 5 Nov 2018
Dear Guest, Warm Greetings from Radisson Hotel Kathmandu! Thank you for taking the time to rate us 4 star. It was a pleasure having you with us and we are looking forward to welcoming you back very soon. Best Regards, Subrata Banerjee

4/10 Poor

Verified traveller

Liked: Staff & service
The price of the breakfast buffet was absurdly over-priced for the quality and considering this is Kathmandu
Stayed 3 nights in Oct 2018
Response from Anu Parajuli on 5 Nov 2018
Dear Guest, Warm Greetings from Radisson Hotel Kathmandu! Thank you for taking the time to express your feedback. Being a five star hotel of kathmandu ,we strive to provide value for money in all our services and facilities. Please rest assured that your comment has been passed on to our F&B manager to investigate. It was a pleasure having you with us and we are looking forward to welcoming you back soon to meet your expectations. Best Regards, Subrata Banerjee

10/10 Excellent

Wynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful oasis of calm in Kathmandu
Upon checkin a few perks were thrown in and the staff continued this wonderful treatment. within 24 hrs I looked forward to seeing the doormen and staff! Your people put you above the rest
Stayed 3 nights in Oct 2018
Response from Anu Parajuli on 2 Nov 2018
Dear Wynn, Warm Greetings from Radisson Hotel Kathmandu! We extend our gratitude for taking out the time to write us such a wonderful feedback. Thank you for highlighting our great staff and service. It was a pleasure having you with us and we are looking forward to welcoming you soon. Best Regards, Subrata Banerjee

10/10 Excellent

Peter, Negombo, Sri Lanka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was extremely friendly, breakfast was excellent, reception cashier made erroneous calculation of chargeable dates for breakfast.
Stayed 8 nights in Jul 2018
Response from Anu Parajuli on 3 Aug 2018
Dear Peter, Warm Greetings from Radisson Hotel Kathmandu! Thank you for taking the time to write us the feedback. We extend our gratitude for highlighting our facilities. It was a pleasure having you with us and we are looking forward to welcoming you back very soon. Best Regards, Subrata Banerjee

8/10 Good

Devi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was overall a good experience.
Stayed 5 nights in Jun 2018
Response from Anu Parajuli on 9 Jul 2018
Dear Devi, Warm Greetings from Radisson Hotel Kathmandu! Thank you for taking the time to to write us the feedback. We are glad that you have enjoyed our overall experience. It was a pleasure having you you with us and we are looking forward to welcoming you back very soon. Best Regards, Subrata Banerjee

8/10 Good

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018
Response from Anu Parajuli on 11 Jun 2018
Dear Daniel, Warm Greetings from Radisson Hotel Kathmandu! Thank you for taking your time to rate us. It was a pleasure having you with us and we are looking forward to welcoming you back very soon. Best Regards, Subrata Banerjee

8/10 Good

Danish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018
Response from Anu Parajuli on 21 May 2018
Dear Danish, Warm Greetings from Radisson Hotel Kathmandu! We appreciate your time taken to write us the feedback and for the 4 star rating. It was a pleasure having you with us and we are looking forward to welcoming you back very soon. Best Regards, Subrata Banerjee

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service at this hotel!
The service was fantastic. My suitcase broke and the staff didn't hesitate to help me fix it. I was really impressed with the level of service offered here. The restaurant staff were great too.
Response from Anu Parajuli on 24 Apr 2018
Dear Alexandra, Namaste and a very warm greetings from Radisson Hotel Kathmandu! We appreciate your time taken to write us the feedback. We extend your gratitude for highlighting our services and facilities and for the 5 star rating. It was a pleasure having you with us and we are looking forward to welcoming you back very soon. Best Regards, Subrata Banerjee

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good value
Response from Anu Parajuli on 22 Apr 2018
Dear Guest, Namaste and a very warm greetings from Radisson Hotel Kathmandu! We extend our gratitude for taking the time to write us the feedback and for the 4 star rating. It was a pleasure having you with us and hope you serve you soon again. Best Regards, Subrata Banerjee

8/10 Good

G, Canada

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable hotel with cheery staff, but one issue
The Radisson was as we expected for its name, but we had an issue with additional fees. We are a family of six and reserved two rooms (one adult and two children in each). One of the rooms we were assigned had two twin beds, so we requested an additional one to accommodate the third person, as per our booking. The hotel insisted on charging us US$15 per night on top of the usual fee for the extra bed. We protested that because we reserved a room for three and were provided a room for two that the additional fee was unreasonable, but the hotel dug in their heels. We're not impressed because we paid a very fair rate for the rooms.
Stayed 3 nights in Apr 2018
Response from Anu Parajuli on 13 Apr 2018
Dear Guest, Namaste and a very warm greetings from Radisson Hotel Kathmandu! We appreciate your time taken to write us the feedback. Please rest assured that your constructive comments has been taken on board by the management for swift action. We extend our gratitude for highlighting our friendly staff. It was a pleasure having you with us and we are looking forward to welcoming you back very soon. Best Regards, Subrata Banerjee

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2018
Response from Anu Parajuli on 12 Mar 2018
Dear Sean, Namaste and a very warm greetings from Radisson Hotel Kathmandu! Thank you for rating us 4 out of 5. It was a pleasure having you with us and we are looking forward to welcoming you back very soon. Best Regards, Subrata Banerjee

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hotel is well located - close to Thamel etc. Rooms are clean, there are a variety of restaurants and service is decent
Stayed 2 nights in Feb 2018
Response from Anu Parajuli on 5 Mar 2018
Dear Guest, Namaste and a very warm greetings from Radisson Hotel Kathmandu. We appreciate your time taken to write us the feedback. Thank you for liking for services and facilities. We are looking forward to welcome you back very soon. Best Regards, Radisson Hotel Kathmandu