Minibar, in-room safe, desk, free WiFi

Reviews of Tirta Ayu Hotel & Restaurant

3.5 out of 5
Tirta Ayu Hotel & Restaurant
Tirtagangga,The Water Palace, Karangasem, Bali

Reviews

8.4

Very good

Rating 10 - Excellent. 4 out of 8 reviews" "
Rating 8 - Good. 2 out of 8 reviews" "
Rating 6 - Okay. 1 out of 8 reviews" "
Rating 4 - Poor. 1 out of 8 reviews" "
Rating 2 - Terrible. 0 out of 8 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Amanda

So-so
This is a unique place - right inside the water palace - but it is in need of some improvements. Our room (pool villa) smelled a little moldy and things seemed a bit dated. We paid extra for the "free breakfast" option but had a very aggressive server at the restaurant insist that we had to pay. This dispute was eventually settled by management but it was a strange experience and quite uncomfortable. I do not think i would return or suggest this place to friends and family but if you really want the experience of staying inside the water palace a single night should suffice. The restaurant is good and the water palace really is beautiful as is the rest of Eastern Bali.
Stayed 2 nights in Sep 2018

8/10 Good

Cara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel to live the experience of visiting the water palace at Tirta Gangga
Stayed 1 night in Jun 2018
Response from Haryo on 9 Jul 2018
Dear Sir / Madam, Thank you for stay with us and see you next time. Regards, Haryo.

10/10 Excellent

Dhiren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Regal experience.
Amazing location. Great staff. Excellent chef. Fresh water swimming pools are a delight ! Will definitely stay here again.
Stayed 3 nights in Mar 2018

10/10 Excellent

Mark, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unforgettable stay inside the Water Palace
We arrived during the evening when the water palace was past opening hours. We walked through the garden and pools which are beautiful even at night. We were warmly welcomed and the check-in was smooth and easy. There are only 5 rooms so the private pool is never crowded. You can swim at night if the weather is good. The staff service both the hotel guests and the restaurant. They always greet you with a smile and the service is always excellent. We stayed 4 nights and have almost every meal in the restaurant. We have tried the Western and the local menu which are both very good. I find the price is very reasonable as well. It's an unforgettable and unique experience to have breakfast or dinner here when the water palace is closed. You feel like a royalty to enjoy the meal and have the whole palace to yourself. The room feels like a small cottage with an open-air bathroom. The staff kept our room clean and tidy several times a day or whenever we left the room. There is no TV in the room but Wifi works great. It's a bit dark to read in the room and I wish they can install more lights to make it brighter. The hotel provides many tour and excursion options or you can just walk around the rice fields near the hotel. We visited Pura Lempuyang and Ujung Palace with a guide. But it's also ok to just hire a driver. Overall, we love staying here and even love eating at the restaurant more. I highly recommend this hidden gem when visiting East Bali.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

4/10 Poor

Mélissa

Liked: Cleanliness
Disliked: Property conditions & facilities

10/10 Excellent

robert, Almere

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prachtig intiem hotel
Prachtig hotel gelegen in een oud water paleis. Klein aantal kamers/villa's waardoor het geheel heel intiem aandoet Inclusief massage en separaat zwembad. Met een prive buitenbadkamer, badderen onder de sterrenhemel

10/10 Excellent

Franz, Österreich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traumhafte Lage mitten im Wasserpalast
Wir hatten die Poolvilla, die allein direkt am Pool gelegen ist. Einrichtung zwar schon etwas in die Jahre gekommen aber völlig ok und sehr sauber. Restaurant mit Blick auf den wasserpalast sehr empfehlenswert. Essen war ausgezeichnet.