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Reviews of Overland Park

2.5 out of 5
Overland Park
10610 Marty St, Overland Park, KS

Reviews

7.0

Good

Rating 10 - Excellent. 219 out of 1000 reviews" "
Rating 8 - Good. 363 out of 1000 reviews" "
Rating 6 - Okay. 202 out of 1000 reviews" "
Rating 4 - Poor. 118 out of 1000 reviews" "
Rating 2 - Terrible. 98 out of 1000 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean, quiet and well situated close to the freeway.
Stayed 4 nights in Mar 2022

4/10 Poor

Robert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
At this time I would not recommend this property. It is under renovation. The elevators don't work, the hallways smell. Many areas unfinished and unpainted. When using the shower, the concrete ceilings smell like dirt and grime. It snowed a couple of days before my arrival and the snow removal was very poor. Many areas of deep snow and ice. I'm sure it will be nice in the future, but it is not a good option right now.
Stayed 2 nights in Feb 2022

10/10 Excellent

Clarence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Mid-remodel but good value for the price (about half the price of other LaQuintas we stayed at along our route; traveling with a cat).
Stayed 1 night in Jan 2022

4/10 Poor

Greg

Liked: Staff & service
Disliked: Amenities
Property is not well maintained
Stayed 1 night in Jan 2022

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very helpful and friendly. We came in at night and had a bit of hard time finding the building because the outside signage wasn’t lit. The building is old but the room we stayed was updated and very comfortable. They are going through renovation so hope soon it will be all nice and fixed up!
Stayed 1 night in Jan 2022

6/10 Okay

Jackie

Liked: Cleanliness, room comfort
Mediocre at best
Hotel needed updates it was under renovation so I would recommend waiting for a year. Room was fine. But just fine. The only nice surprise was the refrigerator and microwave. But bed was okay. Hotel was quiet except for loud guests slamming doors In the middle of the night
Stayed 1 night in Nov 2021

2/10 Terrible

Maureen

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This property has no business being open to the public yet. It looks like an abandoned property the owner cleaned up a bit and opened for service. The rooms have new beds and furniture but room was still in disrepair. Loose toilet, long open cracks in drywall ceilings. Elevator appeared unsafe. Stairwells super dirty. Outside parking dark and dirty. LaQuinta sign not lit. Customers ahead of me talking about break ins in parking lot. Also found out LaQuinta Pets Stay Free policy no longer applies across the board. This facility does not allow cats. Worse LaQuinta I ever stayed in.
Stayed 1 night in Nov 2021
Response from JLB on 22 Nov 2021
I am sorry that our property did not meet your expectations. We take all guest concerns/reviews very seriously. We will use this information to assist in making a mush better first impression for all future guest.

6/10 Okay

Amber

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Upon entering the property there were parts of the hotel that were just missing with chunks out of the landscape and also the building itself. Not the prettiest but no big deal, walking inside the hotel the lobby was very nice. The staff were very helpful all very friendly and accommodating. We walked up the stairs to go to our room on the 2nd floor and it looked like it hadn't been cleaned for months! We were very hesitant at that point to enter our room due to the condition of the hotel as far as cleanliness. But the room itself was very clean and pleasant. My only complaint about the room would be there was a trash bag tied around the smoke detector im assuming from previous guests and the cleaning staff missed it.
Stayed 1 night in Nov 2021
Response from Jlb on 22 Nov 2021
I am sorry that our property did not meet your expectations. We take all guest concerns/reviews very seriously. We will use this information to assist in making a mush better first impression for all current & future guest.

2/10 Terrible

Leonard

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Lman
Stayed 3 nights in Nov 2021
Response from jlb on 22 Nov 2021
I am sorry that our property did not meet your expectations. We take all guest concerns/reviews very seriously. We will use this information to assist in making a mush better first impression for all current & future guest.

8/10 Good

Debra

Stayed 1 night in Nov 2021
Response from jlb on 22 Nov 2021
Thank you for you honest and kind review.

10/10 Excellent

Sheryl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is under construction. The front desk girl. Was a sweet girl and very pleasant
Stayed 1 night in Nov 2021
Response from JLB on 22 Nov 2021
Thank you for your kind and honest review.

8/10 Good

Shawn

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2021
Response from jlb on 22 Nov 2021
Thank you for your kind & honest review

6/10 Okay

Sharon

Stayed 1 night in Nov 2021
Response from jlb on 22 Nov 2021
I am sorry that our property did not meet your expectations. We take all guest concerns/reviews very seriously. We will use this information to assist in making a mush better first impression for all current & future guest.

2/10 Terrible

Michael

Travelled with group
Disliked: Cleanliness, property conditions & facilities
DO NOT STAY HERE
Hotel double charged me, and the hotel it self was a dump.
Stayed 4 nights in Oct 2021
Response from jlb on 22 Nov 2021
I am sorry that our property did not meet your expectations. We take all guest concerns/reviews very seriously. We will use this information to assist in making a mush better first impression for all current & future guest.

10/10 Excellent

LaVenia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay at this location while visiting Kansas City. We love the area and the staff is always soo friendly.
Stayed 2 nights in Oct 2021
Response from jlb on 22 Nov 2021
Thank you for your kind and honest review.

6/10 Okay

Gus

Liked: Cleanliness
It was under construction, so I imagine once it’s finished it will be a lot nicer. However the place is a maze and it’s in a questionable area at night. However if you have to settle for it, room is very clean and comfortable.
Stayed 2 nights in Dec 2020

10/10 Excellent

Kara

Stayed 1 night in Oct 2021
Response from jlb on 22 Nov 2021
Thank you for your kind and honest review

10/10 Excellent

Turner

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about the property, and how close it was to everything I came into town for.
Stayed 1 night in Oct 2021
Response from jlb on 22 Nov 2021
Thank you for your honest review.

6/10 Okay

Scott

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
They are doing renovating which was a bit hampering. No breakfast like before which was a big disappointment.
Stayed 1 night in Oct 2021
Response from jlb on 22 Nov 2021
I am sorry that our property did not meet your expectations. We take all guest concerns/reviews very seriously. We will use this information to assist in making a mush better first impression for all current & future guest.

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is under construction, however, the staff was awesome, so friendly and helpful. The rooms are very clean and the bed is very comfortable.
Stayed 1 night in Oct 2021
Response from jlb on 22 Nov 2021
Thank you for your kind and honest review.

4/10 Poor

Anita

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty and unkept halls, stairs and side entrances. Room was passable. Requested ground floor but they were unable to accommodate. Said they were fully booked but doubtful as parking lot not even 1/2 full. Elevators not working- lots of stairs and hallways. One outside side door was not secure- supposed to open only with room key but was always open
Stayed 1 night in Oct 2021
Response from jlb on 22 Nov 2021
I am sorry that our property did not meet your expectations. We take all guest concerns/reviews very seriously. We will use this information to assist in making a mush better first impression for all current & future guest.

2/10 Terrible

Chris, St Petersburg

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Place is like a bomb site, they say they are remodeling, should knock down and start from scratch and not try and rent out a few rooms to unsuspecting travelers
Stayed 1 night in Oct 2021
Response from jlb on 22 Nov 2021
I am sorry that our property did not meet your expectations. We take all guest concerns/reviews very seriously. We will use this information to assist in making a mush better first impression for all current & future guest.

8/10 Good

Martha L

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from jlb on 22 Nov 2021
Thank you for your honest review

4/10 Poor

Prrnell

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible!
Stayed 3 nights in Sep 2021

6/10 Okay

Jayme

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Sep 2021

6/10 Okay

Karen

Stayed 1 night in Sep 2021

4/10 Poor

Joanne

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is in the middle of remodeling and rooms were okay, but entrances were quite rusted and beat up. Very unappealing to get to our room.
Stayed 2 nights in Sep 2021

4/10 Poor

Marilyn

Travelled with family
Disappointed
Not enough towels in room for family of 4. Ceiling was very dirty, the elevator stunk, pool was closed and grab and go breakfast was muffins or oatmeal. Kids were not happy.
Stayed 1 night in Sep 2021

4/10 Poor

Scott Turley

Disliked: Cleanliness, property conditions & facilities
What a mess
The property was being remodeled so all access areas had stripped wallpaper and debris. Fire doors were closed so it was difficult to carry bags and open multiple fire doors to get to and from the room. Breakfast area was also a mess so we went elsewhere for breakfast.
Stayed 1 night in Aug 2021

10/10 Excellent

LaVenia

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always love our stay!!
Stayed 2 nights in Aug 2021

8/10 Good

Travon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Walt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good KC Chiefs roadtrip
Was what i expected. Hotel under renovations my room was nice and clean no complaints.
Stayed 1 night in Aug 2021

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The didn’t even have forks
Rooms were newer. Lobby was new, everything in between was trash. Torn apart, didn’t have bottle water. Didn’t have and cutlery when my delivery didn’t bring any. The doors slammed and echoed. Overall not a great experience.
Stayed 1 night in Aug 2021

8/10 Good

James

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Expect renovation
They are having major renovation of the hotel. Our room was fine but the gernal areas were hot and had lots of construction debris.
Stayed 1 night in Aug 2021

2/10 Terrible

Gehrig

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Liked: Staff & service
remodeling looks more like repair of damage. Beds and pillows excellent
Stayed 1 night in Aug 2021

8/10 Good

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay
Lots of construction going on and the key fobs were intermittent.
Stayed 1 night in Aug 2021

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Great stay for the money. Stay affordable and I'll be back frequently.
Stayed 2 nights in Jul 2021

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
the property has been in the process of remodeling for at least the last two years . we were disappointed that it was not complete. we visit overland park five or six times a year. in the future we will stay elsewhere. we are not angry, but we don't want to pay to be inconvenienced.
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property is currently under renovation, which is not in any description or notes about the property. The so-called breakfast referred to in the notes consists of coffee, a type of single sealed muffin, and instant oatmeal (no milk). The building materials are being stored in the closest and main parking areas, so you get to walk for their convenience. This should have all been noted by both Wyndham and Expedia prior to the booking process.
Stayed 1 night in Jul 2021

6/10 Okay

Ted

Travelled with group
Disliked: Staff & service, property conditions & facilities
Okay, but just to sleep
Generally, the facility was awful. Apparently under construction, but severely neglected during that process. There was no security from the outside. Anyone could have accessed the building interior easily. Front desk people were okay at best. Housekeeping staff was responsive. The room was clean and okay, but we had to change our first room because the TV didn't work. The breakfast service was unacceptable.
Stayed 2 nights in Jul 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
Property was being renovated and should not have had guest
Stayed 1 night in Jul 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
Property was under renovation and should not have been booking guest
Stayed 2 nights in Jul 2021

8/10 Good

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was on the renovated side of the hotel and it was great!
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Property was being renovated and we were not advised until we arrived. Long hallway walks. Poor breakfast. Front desk staff always had their noses in their phones.
Stayed 2 nights in Jul 2021

8/10 Good

Brittany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly staff.
Staff was very friendly. They are renovating, we were on the third floor new carpets fresh paint throughout the second and third floors they are working on the first floor. It is going to be a nice hotel when finished. Very quiet too!
Stayed 1 night in Jul 2021

2/10 Terrible

Dee

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

2/10 Terrible

Sarah Wartman

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go elsewhere
From start to finish this stay was awful. The lady who checked me in was very rude. Pool wasn't open in mid-July and the only reason I booked this place. No mention on any website it wasn't open. They are clearly renovating and it is in horrible condition. They would be better off to close during renovations and re-open when completely. And I found dirty underwear in my room from a previous guest. So, not great.
Stayed 3 nights in Jul 2021