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Hotel El Tucano Resort & Thermal Spa
3.5 star property

Comfortable resort with full-service spa and free breakfast

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Hotel El Tucano Resort & Thermal Spa

Photo gallery for Hotel El Tucano Resort & Thermal Spa

Exterior
Outdoor pool
Hypo-allergenic bedding, in-room safe, desk, free WiFi
Breakfast, lunch, dinner served; garden views
Couples treatment room(s), sauna, hot tub, hot springs/mineral springs

Overview of Hotel El Tucano Resort & Thermal Spa

7.4

Good

Highlights
  • Staff & service is scored top 10% in La Palmeria by travellers.
  • Cleanliness is scored top 10% in La Palmeria by travellers.

Popular amenities

  • PoolPoolPool
  • Spa
  • Hot tubHot tubHot tub
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi

Explore the area

7 km North from Central Park, Ciudad Quesada, La Palmeria, Alajuela
  • Popular LocationJuan Castro Blanco National Park18 min walk
  • Popular LocationTilapias Quecos3 min drive
  • Popular LocationSoda Restaurante Isabel #34 min drive
  • Popular LocationAquas Zarcas Square6 min drive
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Room options

Junior Suite

cleanliness

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Rainfall showerhead
Cable channels
Daily housekeeping
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Triple Room

cleanliness

Highlights

TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Rainfall showerhead
Cable channels
Daily housekeeping
Desk
  • 21 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Standard Double Room

cleanliness

Highlights

TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Rainfall showerhead
Cable/satellite channels
Daily housekeeping
Desk
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Master Suite

cleanliness

Highlights

Balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Mini-fridge
TV
Hypo-allergenic bedding
Separate bedroom
  • 50 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

La Palmeria

Located in La Palmeria, Hotel El Tucano Resort & Thermal Spa is in the mountains. Camara de Ganaderos de San Carlos and Costa Rica Chocolate Tour are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Juan Castro Blanco National Park and Refugio de Vida Silvestre Bosque Alegre. Arenal Adventure World and Puentes Colgantes del Arenal are also worth visiting. Discover the area's water adventures with kayaking, waterskiing and windsurfing nearby, or enjoy the great outdoors with hiking/biking trails.

What's nearby

  • Juan Castro Blanco National Park - 18 min walk
  • Aquas Zarcas Square - 6 min drive
  • Quesada City Park - 10 min drive
  • Camara de Ganaderos de San Carlos - 28 min drive
  • Poás Volcano National Park - 76 min drive

Getting around

  • San José (SJO-Juan Santamaría Intl.) - 145 min drive

Restaurants

  • Tilapias Quecos - 3 min drive
  • Q'Rico - 5 min drive
  • Restaurante Francis - 6 min drive
  • Donde El Chino - 7 min drive
  • Pollos Crispy - 7 min drive

About this property

Hotel El Tucano Resort & Thermal Spa

Resort in the mountains
At Hotel El Tucano Resort & Thermal Spa, you can look forward to free full breakfast, a poolside bar and a terrace. Indulge in Ayurvedic treatments, a facial and a body scrub at The Spa, the on-site spa. The on-site restaurant, La Foresta, features garden views and brunch. Free in-room WiFi is available to all guests, along with mini golf and a garden.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with a lazy river
  • Free self-parking
  • An outdoor tennis court, a round-trip airport shuttle (surcharge) and a banquet hall
  • Meeting rooms, multilingual staff and tour/ticket information
Room features
All 87 rooms have amenities, such as free WiFi, safes and room service.
Extra amenities include:
  • Bathrooms with free toiletries and hairdryers
  • TVs with cable channels
  • Wardrobes/cupboards, daily housekeeping and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free full breakfast
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Foresta

Things to do

  • Full-service spa
  • Gym
  • Lazy river
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Laundry facilities
  • Lazy river
  • Mini golf
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Mud bath
  • Outdoor treatment areas
  • Sauna
  • Spa open select days
  • Spa tub
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV with cable channels

Food and drink

  • Room service

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 12 years old are not allowed in the spa, and guests under 8 years old are only allowed with adult supervision

Property is also known as

El Tucano
Hotel El Tucano Resort Thermal Spa La Palmeria
El Tucano Thermal Spa Aguas Zarcas
Hotel El Tucano Resort & Thermal Spa
Hotel El Tucano Resort & Thermal Spa Aguas Zarcas
El Tucano Resort And Thermal Spa
Occidental El Tucano Hotel
Occidental El Tucano Resort
Hotel El Tucano Resort Thermal Spa Aguas Zarcas
El Tucano Resort & Thermal Spa Costa Rica/San Carlos
El Tucano Resort & Thermal Hotel San Carlos
El Tucano Thermal Spa La Palmeria
Tucano Thermal La Palmeria
Tucano & Thermal La Palmeria
Hotel El Tucano Resort Thermal Spa
Hotel El Tucano Resort & Thermal Spa Resort
Hotel El Tucano Resort & Thermal Spa La Palmeria
Hotel El Tucano Resort & Thermal Spa Resort La Palmeria

Frequently asked questions

Does Hotel El Tucano Resort & Thermal Spa have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel El Tucano Resort & Thermal Spa?

As of 28 Mar 2024, prices found for a 1-night stay for 2 adults at Hotel El Tucano Resort & Thermal Spa on 7 Apr 2024 start from RM 476.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel El Tucano Resort & Thermal Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel El Tucano Resort & Thermal Spa?

Self-parking is free at this property.

What time is check-in at Hotel El Tucano Resort & Thermal Spa?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Hotel El Tucano Resort & Thermal Spa?

Checkout is at noon.

Does Hotel El Tucano Resort & Thermal Spa provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel El Tucano Resort & Thermal Spa located?

Situated in the mountains, this spa resort is 0.9 mi (1.5 km) from Juan Castro Blanco National Park and 5.6 mi (9 km) from Quesada City Park. Laguna Río Cuarto and Camara de Ganaderos de San Carlos are also within 20 miles (32 km).

Hotel El Tucano Resort & Thermal Spa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 86 out of 283 reviews" "
Rating 8 - Good. 89 out of 283 reviews" "
Rating 6 - Okay. 54 out of 283 reviews" "
Rating 4 - Poor. 37 out of 283 reviews" "
Rating 2 - Terrible. 17 out of 283 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Miguel

Business traveller
Disliked: Staff & service
If you want to be in a place where you are totally isolated from the world, then that's fine: There is no physical phone in the rooms, not all rooms have air conditioning (they don't tell you), the cell phone signal does not reach the hotel and the wifi is terribly bad.
Stayed 1 night in Mar 2024

8/10 Good

Ravi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and always eager to help
Stayed 4 nights in Mar 2024

10/10 Excellent

Jamie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large spacious rooms...Excellent customer service
Stayed 4 nights in Feb 2024

10/10 Excellent

Julio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for elders
Stayed 2 nights in Mar 2024

6/10 Okay

Brian, Rockwall

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Our first room had no hot water, they said it would be fixed and said it was. Still didn't work. No hot water flow from sink, shower had none. Safe couldn't be locked( they had no key). Moved us to another room. Hot water was very very little flow. My sister had another room. Very little hot water flow. Restaurant is very nice, mini golf is fun. 4 pools, several bars. 2 hot tubs. Pools are various temperatures, which was nice. Air conditioner worked fine. The management is proactively upgrading & repairing the property. Can't recommend this proof, mosly because not much to do around the area, and the hot water.
Stayed 3 nights in Feb 2024

10/10 Excellent

Timothy, West Palm Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The local food was excellent
Stayed 2 nights in Feb 2024

6/10 Okay

Sigrid

4/10 Poor

Raphael

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
This was probably a great hotel 10 years ago but there is a very apparent lack of care everywhere you go. Rooms are ok but a lot of things fell in disrepear (light fixtures, switches, showers, hairdryer not working, partially broken windows). The staff is ok overall but the main desk doesn’t seem to care. When asked about tourist information « they don’t know ». The restaurant isn’t terrible but too expensive for what it is. Food is pretty bland and the dining room is sad and dreadful. I’d recommend dining in town for a far better experience. We saw a couple of cockroaches in the dining area. Location is a little too remote from where the action is in the region. La Fortuna is probably much better in that regard.
Stayed 3 nights in Dec 2023

8/10 Good

Pierre

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice hotspring pools, good restaurant. Great service. Place was clean. The overall hotel and grounds need some maintenance and paint. We had a junior suite and was nice, king size bed was good and ac worked good. We will retunrn.

4/10 Poor

Viviana

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023