Lobby sitting area

Reviews of Elmark Hotel Johor

2 out of 5
Elmark Hotel Johor
2 Jalan Bayu Puteri 2/10, Taman Bayu Puteri, Kulai Jaya, Johor Bahru

Reviews

7.4

Good

Rating 10 - Excellent. 20 out of 81 reviews" "
Rating 8 - Good. 30 out of 81 reviews" "
Rating 6 - Okay. 22 out of 81 reviews" "
Rating 4 - Poor. 3 out of 81 reviews" "
Rating 2 - Terrible. 6 out of 81 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

9.0/10

Amenities

7.4/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

10/10 Excellent

Abdul Rasyid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is near the main road but still feel quite quiet
Stayed 1 night in Mar 2024

8/10 Good

C Horizon

Travelled with partner
Liked: Staff & service, property conditions & facilities
Stay is okay, just the outside feel bit noisy during night, parking area a bit unsettled
Stayed 1 night in Oct 2023

8/10 Good

Kumaran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bagus ,stategik, murah
Stayed 1 night in Jul 2019

6/10 Okay

Chamrong

Disliked: Staff & service, property conditions & facilities, room comfort
ELMARK HOTEL HAS TO UPDATE ITS PROPERTY
Stayed 2 nights in Jan 2019
Response from Kenneth on 22 Mar 2019
Hi Chamrong, are you able to share more details with us ?

6/10 Okay

Raz, Johor Bahru

Good Hotel
Stayed 2 nights in Nov 2018

10/10 Excellent

Yong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

sharlyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Like this hotel. Budget and good for short stay.
Stayed 1 night in Aug 2018

8/10 Good

Aida

Liked: Cleanliness, staff & service
Good but can be better
Overall this hotel is good. We don't expect too much from it. The only things that annoyed me was the bathroom shower drain is clogged and hotel management seems reluctant to fix the problem. Other recommendation is to have few clothes hangers rather than only one and as the pillow are super soft, mind to provide small pillows for extra comfort. Besides, it is better to put up hotel signage on the major road as sometimes it can be quite confusing especially in the new develop area.
Stayed 2 nights in Aug 2018

8/10 Good

sharlyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Valuable
Free biscuits and drinks. Like it... lots of parking space, need to drive to get there. Price is good for this hotel
Stayed 1 night in Jul 2018

8/10 Good

Thomas

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Nur fitriah hani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Darwina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we love the ambiance and silence inside the hotel.. We're glad that the hotel is very clean. I just hope that they can change the position of the mirror inside of the bathroom since it was quite difficult for me to use while on the go.. the floor was also slippery and hope they can provide a doormat for the customer. Overall we were satisfied with our stay in Elmark and looking forward to stay there again.
Stayed 2 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Close to the Aeon
My room wallpaper is Spoongebod look not bad.Everything is nice just the air-con will leak.
Stayed 2 nights in Jan 2018

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

10/10 Excellent

Yap, Selangor

Liked: Cleanliness, property conditions & facilities, room comfort
Quiet and comfortable near to town
the room are nice , clean and comfortable . would be delighted if there is a morning paper on the door of hotel room
Stayed 1 night in Nov 2017

6/10 Okay

Yasmin

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2017

10/10 Excellent

Tay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short and comfy stay
Had a very short one night stay in the Family Suite. The room air conditioning is very good, TV signal was excellent. The beds are comfy. Overall cleaniness was great, kudos to the house keepers there. Hope that the standard could be maintained, and should vacuum the floor more. Outside had smoking smell every now and then but cannot help it. Good for money just that location is deserted yet face the noisy big roads. Depends on luck to get a more peaceful room.
Stayed 1 night in Sep 2017

6/10 Okay

Zi Yang

Disliked: Cleanliness, staff & service
Average
There are a bit smoking smell when first time enter the room. Dusty at some corner but still acceptable. The window in toilet is broken and cannot lock at all. But still an average choice for this price range.
Stayed 1 night in Sep 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Sep 2017

8/10 Good

MissFarah, Johor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good stay so far.. worth for money
Stayed 1 night in Aug 2017

2/10 Terrible

Fairuz

Disliked: Staff & service, room comfort
Room 112 1. The shower holder was unable to hold the shower. No idea why it doesn't fit to the holder. 2. It flooded when u took shower. I believe there is a chokeage. 3. When u tap the water from the sink, the water pressure flow was so low. 4. Informed the reception at the counter but no action taken.
Stayed 1 night in Aug 2017

6/10 Okay

CHAN

Stayed 2 nights in Aug 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Bad service, No water
Stayed 2 nights in Jul 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Abc
Toilet, overall not really clean. Wil hv to additional charges if request additional pillow! The pillow too soft, difficult to sleep.

4/10 Poor

Wei Chee

Liked: Cleanliness
Jacuzzi not working
I booked this hotel was because my gf want to have Jacuzzi session in our own room but sadly when we were trying to use the Jacuzzi, it was not working. The receptionist just told us the Jacuzzi is not working and can just use as bathtub when we asked her.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended
TV without channel all free to air, room without dressing mirror only bathroom mirror, safe box faulty, without fridge, without bed lights, 1 Led light on/off, room dark toilet sink and bathing strainer stuck with hair, staff instruct to do it yourself to clean up. Inform them to do make up upon we leave the hotel for activities, night time came back no make up done. Toilet roll gave us not new roll when we check in eventually when finish use our own tissue paper, No sound proof early morning upstairs noisy with furniture moving and hammer nailing tremble out bed couldn't sleep woke up with my partner. Room no phone

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfy rooms
No frills hotel with clean rooms and comfy beds at a very reasonable rate!

6/10 Okay

daniel , KL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but bad location
No shop or places to eat around the hotel. Recommended only for those who drive here with own transport or else there's transportation issue to the city centre which took at least 20mnts by drive.

6/10 Okay

bann, my

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Reasonable rate n location.
Mirror should place in the room instead just in toilet.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad sound proof.
Can hear next door clearly. Which include door closing sound, talking on hallway.

2/10 Terrible

Yun, Singapore

Disliked: Staff & service, property conditions & facilities
No water supply
There was very little water supply when we checked in to the hotel but we tolerated it and stayed for the night because it was close to midnight. The next morning, there was totally no water and we can't even wash our hands our toilet! We had to use the public bathroom when we paid for the deluxe room with jacuzzi! The hotel staff promised that water supply would be back by the afternoon so we went out. Upon returning back to the hotel, water supply was still missing so we checked out. As I booked this room with Expedia, the hotel staff promised to contact Expedia and email me on the refund. However, they didn't fulfill their promise. I called Expedia twice before my refund was finally processed and I got 1 night refund. Luckily, Expedia was kind enough to offer a goodwill voucher for my 1st night so we are quite pleased that we booked with Expedia!

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
It's amazing but the area is to quiet and not much to do. I stay there cause my mom friend is staying around the area .

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good stay
comfortable and clean stay. non smoking rooms though some people still smoked in their rooms....can smell but it was a good stay as tv signals great, aircon cold. most importantly value for money. thank you elmark.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
one night blissful stay
one night. but hotel room was so cooling and comfortable, tv signal was very good. amazing stay. we slept well. thank you

8/10 Good

meiling

Liked: Staff & service, property conditions & facilities, room comfort
Clean and Comfort stay
A lot of things happened just in a one night stay...but we really appreciated all the help given to us. First, our booking online via hotels.com couldnt be found. and we panicked because we cant find thrle receipt. but eventually we found it and we got a room. second. our room's bathroom shower spoiled, so we went to call the counter and they changed the room for us. third, when we were about to bring our stuff to the new room, we were locked out of the room. and we had to go to the counter again to use their spare card to get in. the supervisor served us. forth. when we were checking out, we realised one of our slipper were lost. but yet again, the counter gave us a new pair of slippers. We are so touched for all the services. throughout the staff didn't flare up at us. thank you, elmark hotel.

8/10 Good

saints168, Johor Baharu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need improvement in toilet.

8/10 Good

Ch Lock, johor bahru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place and quite
Not bad, nice stuff and good service. Facilities ok, for the budget hotel price is fair

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel - comfortable room - cleanliness hotel staff - nice I give 4/5..

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Clean n affordable hotel
Good, clean and affordable hotel for those on transit to Singapore. Near to woodlands chk point. Location a little bit isolated from shops, eating places but ok if you drive.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth it
I felt satisfied for 2 nights stay at Elmark Hotel. The room was clean and comfortable. Gonna be back to this hotel for future trip. Highly recommended for budget traveller.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice & budget hotel...
- I love jacuzzi so much Need to improve few thing such as mirror for closet, floor map especially in front of bathroom, satellite TV, iron & iron board, quite noisy from outside ( but not disturbing us so much)

6/10 Okay

AWA, Kuala Lumpur, Malaysia

Liked: Cleanliness, room comfort
Cheap and clean.
Room was clean. Rate was affordable. Hotel is only suitable for guests with cars due to its non-city-centre location.

6/10 Okay

veronica

pretty secluded.

6/10 Okay

Izat

Disliked: Staff & service
hotel staff please more friendly...
location ok...nearby to strategic location,room cleaniess,comfort...hotel facilities ok.

6/10 Okay

Izat, Johor

Liked: Property conditions & facilities
nice hotel and good to stay
nice hotel and nod bad for overall, but need cleanliness for room everyday,room comfort for deluxe king and you can try it

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort