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Reviews of Bliss Boutique Hotel

3 out of 5
Bliss Boutique Hotel
50 Jalan Jaya, Taman Maju Jaya, Johor Bahru, Johor

Reviews

7.6

Good

Rating 10 - Excellent. 55 out of 218 reviews" "
Rating 8 - Good. 96 out of 218 reviews" "
Rating 6 - Okay. 53 out of 218 reviews" "
Rating 4 - Poor. 7 out of 218 reviews" "
Rating 2 - Terrible. 7 out of 218 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2020

10/10 Excellent

Lim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Sam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This is my second time here yet is still very convenient and the best place to stay in JB.
Stayed 1 night in Feb 2020

10/10 Excellent

Lim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
STAY IS GOOD
Friendly staff , Good location for shoppers. Near mall and 25min walk to KSL shopping mall.
Stayed 1 night in Feb 2020
Response from ZYF on 14 Feb 2020
Dear Lim Thank you for your review score of 10/10 complementing Bliss Boutique Hotel From for our ”Friendly Staffs, Good Location Walking Distance to Shopping Malls.” We are glad to hear that you have enjoyed your stay with use We look forward to welcome you back & serving you again. Warmest Regards Bliss Boutique Hotel Management

10/10 Excellent

Lim

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from ZYF on 3 Feb 2020
Dear Lim Thank you for your review & score of 10/10. It is very encouraging to hear that your had a great stay with us. We shall share your feedback with our team to spur them to continue their good work. Looking forward to serving you again. Warmest Regards Bliss Boutique Hotel Management

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room...friendly staff and really a boutique experiences....Nice.Checked in for third time....
Stayed 1 night in Jan 2020
Response from ZYF on 3 Feb 2020
Dear Anonymous Thank you for your review & a score of 4/5 complementing Bliss Boutique Hotel as ”Nice Design, Friendly & Truly Boutique”. From our heart, we thank you for your 3rd repeat stay. Looking forward to serve you again. Warmest Regards Bliss Boutique Hotel Management

10/10 Excellent

Fuijtus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly,, Near to KSL shopping mall, it's a good experian
Stayed 2 nights in Jan 2020
Response from ZYF on 3 Feb 2020
Dear Fuijtus Thank you for your review with a score of 5 out of 5, complementing Bliss Boutique Hotel as ”Clean & Friendly, Good Location & Experience”. We thrilled to receive a score of 5/5 and appreciate your positive comments. It is very motivating & we shall convey to our team members. We look forward to welcome you back & serving you again. Warmest Regards Bliss Boutique Hotel Management

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just wish that each room have windows
Stayed 1 night in Jan 2020
Response from ZYF on 3 Feb 2020
Dear Larry Thank you for your review with a score of 8 out of 10. We have many rooms with window. Kindly book the following room category with window for your next stay & they are Deluxe Rooms, Boutique Rooms & Suite Room. We look forward to welcome you back & serving you again. Warmest Regards Bliss Boutique Hotel Management

10/10 Excellent

Jon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smalll but nice n clean....safe........................
Stayed 1 night in Nov 2019
Response from ZYF on 10 Jan 2020
Dear Jon Thank you for your review finding Bliss Boutique Hotel ”small BUT Nice, Clean & Safe”. We appreciate your positive comments. It is very motivating & we shall convey to our team members. Looking forward to serve you again. Warmest Regards Bliss Boutique Hotel Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool, cosy, unique design, affordable, accessible.
Stayed 2 nights in Nov 2019
Response from ZYF on 10 Jan 2020
Dear Anonymous Thank you for your review complementing Bliss Boutique Hotel as ”Cool, Cosy, Unique Design, Affordable & Accessible”. We thrilled to receive a score of 5/5 and appreciate your positive comments. It is very motivating & we shall convey to our team members. Looking forward to serve you again. Warmest Regards Bliss Boutique Hotel Management

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from ZYF on 28 Sept 2019
Dear Anonymous Thank you for your review. Looking forward to serve you again. Warmest Regards Bliss Boutique Hotel Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
This is not our first stay, though we have not been back in a while. Service was great, facilities basic but adequate. We enjoyed the different themed suites, and will definitely return to try other rooms!
Stayed 2 nights in Aug 2019
Response from ZYF on 19 Sept 2019
Dear Anonymous Thank you for your review. We appreciate your positive comments. It is very motivating & we shall convey to our team members. Looking forward to serve you again. Warmest Regards Bliss Boutique Hotel Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in Autumn Tales
We stayed in Autumn Tales, and this was our second stay in 2019. The room as promised was quaintly decorated, which was the main reason of our stay- to try out the different themes. For this room, unfortunately the bathroom/ toilet was small and cramped, the bed sank in the middle. Apart from that, all good!
Stayed 1 night in Aug 2019

10/10 Excellent

Lim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from BBH on 11 Aug 2019
Dear Valued Guest Thanks for your review. We are glad you had great experience at Bliss. We look forward to serving you again. Warmest regards Bliss Boutique Hotel Management

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
The corridors were very narrow and the aircon took very long to cool the room, but the service staff was very friendly and polite.
Stayed 1 night in Jul 2019
Response from BBH on 11 Aug 2019
Dear Valued Guest Thanks for your review. We are glad that you are happy with our service at Bliss. Kindly report any issue immediately with room number to our front desk for instantaneous remedial action. We look forward to serving you again. Warmest regards Bliss Boutique Hotel Management

8/10 Good

Geno

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Location is ideal for visitors with vehicles as the security here is good. Room is a little small.
Stayed 1 night in May 2019
Response from Steve on 21 Aug 2019
Dear Geno Thank you for appreciating our location & security. As for room size, you may request for a bigger layout but it is subject to availability. Book early to secure room size of your size. Warmest regards Bliss Boutique Hotel Management

8/10 Good

TEH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Overall great location, walking distance to Plaza Pelangi, restaurant, 7 eleven, clinic..etc. Free drink during check in & friendly staffs. But bathroom need to repair as hard to turn on the shower.
Stayed 1 night in May 2019
Response from Steve on 21 Aug 2019
Dear Teh Thank you for appreciating our location, surrounding eateries, shopping mall & our services. Kindly feedback directly to front desk for immediate solution to any problem, if any during your next trip. For your information, we have embarked on upgrading works since January 2019 focusing on specific areas on rotation basis. We appreciate your feedback. Looking forward to serve you again Warmest regards Bliss Boutique Hotel Management

6/10 Okay

TeoMing

Liked: Staff & service
Stayed 1 night in Apr 2019
Response from Steve on 21 Aug 2019
Dear Teo Thank you for your score. Appreciate if you could share in details during your next trip to Bliss in how we could meet your expectations since you are dissatisfied by 40%. Warmest regards Bliss Boutique Hotel Management

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greeted by friendly staff n customer service n good service from house keeping dept well done
Stayed 1 night in Apr 2019
Response from Steve on 21 Aug 2019
Dear anonymous Thank you for your review. We are encouraged by your feedback & would share with our team to do better. Warmest regards Bliss Boutique Hotel Management

8/10 Good

Xiao wei velina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Steve on 21 Aug 2019
Dear Xiao Thank you for your review. We are encouraged by your feedback score of 8/10. Kindly share with us in our shortcomings on the 2/10 that we are missing out for us to share with our team members to do better next time. Warmest regards Bliss Boutique Hotel Management

10/10 Excellent

Winston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Steve on 21 Aug 2019
Dear Winston Thank you for your review with perfect score of 10. We are encouraged by your feedback. Looking forward to welcome you back & serving you. Warmest regards Bliss Boutique Hotel Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
Fantastic stay. Rooms are clean and well maintained. Toilet and shower is pretty small and no doubt everything will get wet but for me it was okay. Good and strong wifi in room. Breakfast wasnt totally awesome but for the price point i have no reason to complain. Hotel is close to a small mall and is just a 6 myr grab ride to KSL and city square mall. Would definitely book again!
Stayed 2 nights in Feb 2019
Response from Steve on 21 Aug 2019
Dear Anonymous Thank you for your review & voting us 10/10. We are glad to hear that you had a fantastic stay with Bliss. While we have scored well with well maintained clean rooms with excellent in room wifi, we will look into the issues pertaining to the toilet size. We have a new chef & we hope to improve our breakfast. Kindly provide us direct feedback for swift changes. Glad to hear that you would definitely book again with us. Looking forward to serving you soon. Warmest regards Bliss Boutique Hotel Mamagement

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good ideal boutique hotel
The hotel location was ideal and the room are comfortable and clean. The staffs are helpful and friendly too.
Stayed 1 night in Feb 2019
Response from Steve on 21 Aug 2019
Dear Kevin Thank you for your review & voting us 10/10. We are glad to hear that you like our location, room cleanliness, comfort @ staff services, Looking forward to serving you soon. Warmest regards Bliss Boutique Hotel Mamagement

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Steve on 21 Aug 2019
Dear Anonymous Thank you for your review & voting us 5/5. We are encouraged by your feedback & would share with our team to do better. Looking forward to serving you soon. Warmest regards Bliss Boutique Hotel Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from Steve on 21 Aug 2019
Dear Anonymous Thank you for your review & voting us 5/5. We are encouraged by your feedback & would share with our team to do better. Looking forward to serving you soon. Warmest regards Bliss Boutique Hotel Management

8/10 Good

Kiki

Liked: Cleanliness, staff & service, room comfort
Thin walls. I can hear people walking outside my room.
Stayed 1 night in Feb 2019
Response from Steve on 21 Aug 2019
Dear Kiki Thank you for your review. For your information, we have partition our deluxe room for better soundproof. Alternatively, you may request for room location with low traffic if you are sensitive to sound. Looking forward to serving you soon. Warmest regards Bliss Boutique Hotel Management

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2019
Response from Steve on 21 Aug 2019
Dear Anonymous Thank you for your review & voting us 5/5. We are encouraged by your feedback & would share with our team to do better. Looking forward to serving you soon. Warmest regards Bliss Boutique Hotel Management

6/10 Okay

N

Convenient location, very nice lobby. However room left much to be desired. Got a windowless room that was a bit dusty and magazines in the room were dated. Staff called an hour before checkout time to remind us to leave on time.
Stayed 1 night in Dec 2018
Response from ZYF on 14 Sept 2019
Dear N Thank you for your review & compliments on location & lobby design. We have embarked on upgrading works in 2019. Looking forward to serve you again. Warmest Regards Bliss Boutique Hotel Management

10/10 Excellent

Verified traveller

customer service really good, highly recommended! :)
Stayed 2 nights in Nov 2018
Response from Steve on 21 Aug 2019
Dear Anonymous Thank you for your review. We are encouraged by your feedback. Looking forward to serving you soon. Warmest regards Bliss Boutique Hotel Management

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk staff was friendly and helpful. Check in was awesome and hassle free. A pleasant stay indeed
Stayed 1 night in Nov 2018
Response from ZYF on 8 Sept 2019
Dear David Thank you for your review. Appreciate your positive comments. It is motivating & we shall convey to our team members. Looking forward to serve you again. Warmest Regards Bliss Boutique Hotel Management

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was a bit small and feels that the phone should not be installed above the bed frame. Also the toilet flushing system wasn’t that good. Needs to improve on these.
Stayed 1 night in Oct 2018
Response from ZYF on 14 Sept 2019
Dear Joseph Thank you for your review & feedback. Please request for bigger room prior to next checkin. Kindly book early to book early to avoid disappointment. Looking forward to serve you again. Warmest Regards Bliss Boutique Hotel Management

6/10 Okay

ColeTan

Liked: Staff & service
ok hotel, but the hotel room interior also very old and broken
Stayed 1 night in Oct 2018
Response from ZYF on 8 Sept 2019
Dear Cole Tan Thank you for your review. Appreciate your feedback. We have since taken action to restore room interiors & for you information, it is ongoing in 2019. Looking forward to serve you again. Warmest Regards Bliss Boutique Hotel Management

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Lim

Liked: Cleanliness, staff & service, room comfort
Thumb up . Keep up the good service
Staff was friendly , overall stay good . But aircon was not cool due to the net inside was dirty.
Stayed 2 nights in Sep 2018
Response from ZYF on 8 Sept 2019
Dear Lim Thank you for your review. Appreciate your feedback. We have since taken action to restore the coolness in every room. Looking forward to serve you again. Warmest Regards Bliss Boutique Hotel Management

6/10 Okay

Daniel

Musty Mouldy smell that permeates the whole floor
Hotel was location-wise was great. Service staff was also attentive and accommodating. The disappointment was there was a mouldy and musty smell that was present throughout the stay on the 2nd floor. Turning on the air-con did not get rid of the smell. Other than that, it was quite okay for a budget stay. Other that
Stayed 1 night in Aug 2018
Response from Steve on 21 Aug 2019
Dear Daniel Thank you for your review. We have solved the mouldy & musty issues. Looking forward to welcome you back & serving you soon. Warmest regards Bliss Boutique Hotel Management

8/10 Good

James, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centralized location with amenities
Very good experience with my family. Checking in was a breeze and we get to select a theme ourselves (depending on availability of room). They served local flavor breakfast with coffee or tea. Impressed with the overall stay.
Stayed 1 night in Aug 2018
Response from Steve on 21 Aug 2019
Dear James Thank you for your review. We are encouraged by your feedback & would share with our team to do better. Looking forward to serving you soon. Warmest regards Bliss Boutique Hotel Management

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Nice hotel which is 5mins drive to KSL
Quite a good boutique hotel overall except cleanliness to improve
Stayed 1 night in Aug 2018
Response from ZYF on 14 Sept 2019
Dear Anonymous Thank you for your review & positive comments on your overall stay. Your feedback is valuable to us. Please be assured that we are constantly seeking ways to further improve our cleaning standards. Looking forward to serve you again. Warmest Regards Bliss Boutique Hotel Management

6/10 Okay

Verified traveller

Overall ok. Good location, but the hot water heater was spoiled in my room.
Stayed 1 night in Jun 2018
Response from ZYF on 14 Sept 2019
Dear Anonymous Thank you for your review & positive comments on location & overall stay. Please be rest assured that we do replace our damaged water heater with new periodically. We have no control over when an item may breakdown. However, we would not hesitate to provide you with a replacement if any item in the room is found faulty. Looking forward to serve you again. Warmest Regards Bliss Boutique Hotel Management

8/10 Good

Wee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rest n Relax
Overall service is good. The location is just 5mins away from pelangi.breakfast limited varieties...nearby there are a few coffeeshops
Stayed 1 night in May 2018

10/10 Excellent

Lim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
This my third time staying there. A very Good place to rest.

10/10 Excellent

Evangelos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel.
Clean and comfortable hotel. Staff was very polite.
Stayed 1 night in Mar 2018
Response from ZYF on 14 Sept 2019
Dear Evangelos Thank you for your review. Appreciate your positive comments. It is motivating & we shall convey to our team members. Looking forward to serve you again. Warmest Regards Bliss Boutique Hotel Management

8/10 Good

Verified traveller

Liked: Staff & service
Good n good....... This part I don't like. U insist on more comment/feedback etc..
Stayed 1 night in Mar 2018
Response from ZYF on 23 Sept 2019
Dear Anonymous Thank you for your review. We have taken note of your comment & shall retrain our new staff. Looking forward to serve you again. Warmest Regards Bliss Boutique Hotel Management

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Sim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
Frequent traveler to this hotel
Stayed 1 night in Jan 2018

8/10 Good

Cyl, SGP

Liked: Cleanliness, staff & service, property conditions & facilities
Welcoming Staff and Beautiful rooms
I was greeted warmly by the hotel staff. Nice Xmas Decors Overall I like the hotel a lot with the nice décor but I would highly recommend to get Flat pillow as the plushy pillows does not work well for me. The toilet is also very small which is ok with me. All good except the pillows.
Stayed 1 night in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

8/10 Good

muru, Singapore

Liked: Cleanliness, room comfort
Disliked: Staff & service
Quite and neat.. Convenient to lots of places. Staff was blur about reservation and asked to pay gor the booking.. It was prepaid of cos. Later on, called to rwturn the money.
Stayed 1 night in Dec 2017

8/10 Good

POH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly-priced comfortable hotel room
There are many food places around the hotel. Room is great and comfortable for the low price that I have paid for. Security is great and you can park your car directly outside the main door. Shopping centres are within walkable distances.
Stayed 1 night in Oct 2017
Response from ZYF on 8 Sept 2019
Dear Anonymous Thank you for your review. Appreciate your positive comments. It is motivating & we shall share with our team members. Looking forward to serve you again. Warmest Regards Bliss Boutique Hotel Management

8/10 Good

Eldora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No frills stay
Not much channel to watch. Aircon is fine It’s as per the price we are paying.
Stayed 1 night in Oct 2017