Heard great things about this Villa, perhaps there is too much expectation, thus disappointment.
Front desk staff was great, very polite,helpful and responsive throughout the stay, but not so great on the rest of the staff though.
Sadly to say on the following :
-Wifi connection is terrible, and during the last few nights there was no connection at all, despite that the technician said to have come to check, none appear at all. We give up!
-Room cleanliness not what is expected, certain area aren't look into, and housekeeping was not standardise. There was times they miss out the pool towels, ash tray, drinking glass not washed.
-Inroom breakfast timing was mix up for a morning, and kitchen staff claimed he called and mentioned we told him to come at a later timing,which we did not even receive any phone call. Food was not always kept to standard too, nothing to shout about.
But the good thing about this place, it's relaxing as it's away from the crowd. Plus they provide daily schedule shuttle to nusa dua beach , jimbaran beach, and a "outlet" kinda place. Plus airport pickup, comes with a very nice and friendly driver :)
Though the stay is not perfect, but would like to show my appreciation to all the staff that helps making it better 🙏🙏🙏