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Reviews of Comfort Elite Hotel Sultanahmet

Comfort Elite Hotel Sultanahmet
Mimar Hayrettin Mah Divan i Ali Sok, No. 6, Beyazit, Istanbul, Istanbul

Reviews

8.4

Very good

Rating 10 - Excellent. 43 out of 89 reviews" "
Rating 8 - Good. 27 out of 89 reviews" "
Rating 6 - Okay. 13 out of 89 reviews" "
Rating 4 - Poor. 2 out of 89 reviews" "
Rating 2 - Terrible. 4 out of 89 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

8.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Shukria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 15 nights in May 2022
Response from ilker on 27 Jun 2022
Thank you ver much for good commends!

10/10 Excellent

Nihal

Stayed 2 nights in Apr 2022
Response from ilker on 6 May 2022
Thank you ver much!!

6/10 Okay

Aly, Fatick

Travelled with family
Disliked: Cleanliness
transportation is easy to find around
Stayed 4 nights in Mar 2022
Response from ilker on 29 Mar 2022
Thank you very much!! We hope to see you again in our hotel!

10/10 Excellent

marwa

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Nov 2021
Response from ilker on 27 Jan 2022
Thank you so much for your good comends.we hope to see you agaın our hotel

6/10 Okay

Maria

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Ok for a low price
Ok place for a low price. Wifi was not good in my room, I could not rely on it for working etc. The cleaning was actually really poor. Breakfast was ok, and they made home made bread etc. Plus for 24 h reception, good location (2 min from grand bazaar) and cheap massage and hammam in basement that was ok!
Stayed 8 nights in Nov 2021
Response from ilker on 16 Dec 2021
Thanks for staying with us. We appreciate your feedback..our group hope to see you agaın and next tıme we wıll do the best for you. Best regards

8/10 Good

Shams, Surrey, UK

Travelled with group
Liked: Cleanliness, property conditions & facilities
We stayed at Comfort Elite for three nights mid-October... The hotel is situated perfectly between Old Sultanahmet & new town. It is a few minutes walk from the Grand Bazaar and about a 20 minutes walk downhill to the Blue Mosque. The tram stop is close to the hotel or you can easily find a taxi (you will need to haggle on the quote given). The hotel itself is clean and comfortable and is perfect for a short trip, the breakfast is basic, but good and enough to keep you going until lunch. I only have two gripes about the hotel, 1) the shower had no curtain or door & the bathroom would just get too wet... 2) the staff were polite, but no one smiled or went out of their way to talk to you and having been to Turkey many times I know that this is something that Turkish people, especially hotel staff are really good.
Stayed 3 nights in Oct 2019
Response from Nusret on 21 Nov 2019
Thank you very much for your good commends. we hope to see you again to our hotel.

8/10 Good

ANDRES

Liked: Cleanliness, staff & service
Stay
The location is perfect and the condition was ok but less than what I expect for a 4 stars hotel. poor wifi connection also.
Stayed 2 nights in Oct 2019
Response from ilker on 26 Oct 2019
Thank you very much for good comend.we hop to see you agaın ın our hotel

6/10 Okay

Marinela Loredana

Liked: Cleanliness
Stayed 3 nights in Sep 2019
Response from ilker on 2 Oct 2019
thank you very musch for coments..

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and nice. Receptionist was kind and helpfull.
Stayed 2 nights in Sep 2019
Response from ilker on 17 Sept 2019
Thank you very much for your good comends..

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone in the hotel are very nice and helpful, Ilker help us a lot during our visit, giving us helpful information of where to go and how to get there. The breakfast is also very good. The location is really strategic, the hotel is close to so many places we want to visit. My wife loves the five minutes walking distance to grand bazaar. I will recommend this hotel to all my friend that will visit Istanbul.
Stayed 9 nights in Apr 2019
Response from ilker on 18 Jun 2019
Thank you very much for your good comends..we hope see you agaın

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
The front desk service was v good and helpful. The hotel is in a good location for the Grand Bazaar...an easy 5-7 min walk. But, whilst the bathroom was newly outfitted. There was no shower door, so your shower water splashes throughout the bathroom quite badly.The next person needs to be ok with a wet bathroom floor. It had a filthy [unhygienic] toothbrush holder; it had mold growing inside it. The media remote controls had missing batteries so I had to supply my own. The linen was of a good quality and the single bed is comfy. However the room is quite tight and my luggage had to remain open on the floor as there is no-where else. Of course, it's fairly inexpensive hotel. The staff were it's saving grace. V polite and helpful. But I've stayed in similar places and found the attention to detail of maintenance better. 6/10
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

6/10 Okay

Hamid, Rawalpindi, Pakistan

Liked: Cleanliness, staff & service
Disliked: Room comfort
A nicely located, clean hotel with helpful nice staff but with very small rooms.
Stayed 1 night in Nov 2018
Response from ilker on 14 Dec 2018
Dear Guest; thank you very much for good comends.we'd be happy to see you again at our hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Next to Grand Bazaar
Excellent location and the manager was very helpful and courteous
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant for the price!
Nice. It was very close to the main attractions and staff was very nice and friendly.
Stayed 5 nights in Aug 2018
Response from ilker on 14 Sept 2018
thank you very much for your good comments.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2018
Response from ilker on 14 Sept 2018
Thank you very much for good comments.we hope to see you agaın our hotel

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Badic Hotel
Basic amenities, very clean and in fabulous position to bazaar. Staff very helpful especially night reception. For the price it was good.
Stayed 1 night in Aug 2018
Response from ilker on 2 Sept 2018
thank you very much for your commets..

10/10 Excellent

Monara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A sophisticated and beautiful hotel!
A beautiful sophisticated hotel. The rooms were clean, tidy and comfortable. The staff were extremely helpful in particular the reception guy named 'Atta'. We ran into some trouble at the restaurant called 'Doce' near the Grand Bazar (stay away from this restaurant as they overcharge and if you do not pay up they will become violent and abusive, we experienced both). But the staff and especially Atta were absolutely amazing and sympathetic! He allowed me to use his facilities to email, make phone calls and ordered us food anytime! I gave him a gift before I left. The hotel is in a great location near Sultanahmet-blue mosque and grand bazar. An excellent hotel but more importantly amazing staff!
Stayed 3 nights in Jul 2018
Response from ilker on 5 Sept 2018
Thank you so much for good comments ..

10/10 Excellent

Muhammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No scams you get what you see
I was checked in within 5minutes of arrival , Musa at reception was very pleasant and helpful . Room was as seen in pictures comfortable, clean and neat and enough space.Bathroom modern and clean. Staff were all very friendly. Breakfast was not the greatest but still the clean roof top terrace was a pleasure to have some cereal and a cup of tea. Will definately return to this hotel. Location very central.
Stayed 8 nights in Jul 2017

10/10 Excellent

Semra, Perth, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, friendly team, clean
Great service, friendly team, best breakfast. Everyone at the hotel was great and they fulfilled all my requests. The breakfast every morning was fantastic and it is a clean hotel. There is no room service but if you call reception they can offer to get you food to your room. Perfect stay!
Stayed 8 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, great location
great location, close to public transport, grand bazaar,restaurants, local cuisine,

10/10 Excellent

Kim Uzer, Carnforth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Great hotel and staff, rooms are high standard, fantastic breakfast on roof terrace. only down was it can be quite noisy, especially if heels are worn on floors above, and walls are quite thin.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very helpful and accommodating. The hotel was very close to the major shopping areas few minutes walk. I enjoyed it

10/10 Excellent

gilienne karen, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional service from friendly courteous staff who could not do enough for us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Small Hotel.
Close to all major attractions, 10min. Walk. Clean and quite. Helpful staff.

10/10 Excellent

alex, breckenridge, co

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Excellent location, 3 minute walk from tram, 50 lira taxi ride from airport, outstanding service by front desk. They prepared the turkish bath at with no advance warning.

10/10 Excellent

Sulliman, vereeniging,south africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
we enjoyed our stay at your hotel but the room we stayed was a bit small.hotel is very close to all attractions

10/10 Excellent

Dr Mahomed, Port Shepstone,South Africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with comfort in an Elite area
Comfort Elite Hotel is situated in an ideal position very close to the Grand Bazaar & a 5/10 min walk to Topkapi & Blue Mosque 2min walk to the tram . The hotel is clean ,comfortable but rooms very small ,very friendly staff can improve on the breakfast .I will surely definetly recommend the Comfort Elite ,many restaurants around & do have a meal at the Anatolya restaurant situated very close to the hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chic hotel! Very comfortable!
Really great! the guys who worked there were super sweet. The bed was huge and comfortable. Would stay there again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Is great hotel!! is pretty close to the most important icons of Istambul, the staff is so kind and help me a lot!!

6/10 Okay

Dori, Nasserziayee

Liked: Staff & service
Disliked: Room comfort
Very small hotel I don't like the rioms very dark.
Empolyee was very friendly specially Musa at front and very convenient to everything but I don't like the rooms very small and dark.

8/10 Good

Emre

Stayed 3 nights in Mar 2022
Response from ilker on 23 Mar 2022
Thank you very much for your good comments. And We hope to see you again in our hotel!

4/10 Poor

Hirsa

Disliked: Staff & service, amenities, property conditions & facilities
sehr altes Hotel, Ausstattung veraltet, schlecht ausgestattet, Frühstück sehr schlecht, Lage besonders gut!
Stayed 5 nights in Dec 2021
Response from ilker on 31 Dec 2021
Thank you very much for your comment!!

10/10 Excellent

Rony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
De Wifi is niet goed
Stayed 8 nights in Dec 2021
Response from ilker on 30 Dec 2021
Thank you very much for your good comments.we hope to see you agaın

10/10 Excellent

adem

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from ilker on 19 Dec 2021
Yorumlarınız çok teşekkür ederiz..Sizleri otelimizde ağırlamaktan onur duyarız.!!

2/10 Terrible

Hossam

Liked: Room comfort
Disliked: Staff & service
Stayed 5 nights in Dec 2021
Response from ilker on 15 Dec 2021
Dear Guest We checked all reservations but We did not find your name..write your full name and your reservation number please.... Best regard

2/10 Terrible

Aziza

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2021
Response from ilker on 19 Nov 2021
We are so sorry for bad accomandatıon ..your opınıon ıs very ımportant for us..

4/10 Poor

Aytunc

Disliked: Cleanliness, staff & service
Stayed 4 nights in Aug 2021
Response from ilker önder on 20 Sept 2021
Yorumlarınız ıcın tesekkur ederız

8/10 Good

IOANNIS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from ilker on 21 Mar 2020
Thank you ver much for your good commends

8/10 Good

Shadi Philip

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Gammalt, smutsigt och låg standard överlag. Ligger bra rent avståndsmässigt bad gäller centrala delar. Mycket torr och arrogant personal.
Stayed 2 nights in Nov 2019
Response from ilker on 23 Dec 2019
thank you very much for comends..

10/10 Excellent

NERMINA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019
Response from ilker on 23 Nov 2019
Dear Guest Thank you ver much for your 10 points. We will be very happy to see you again at the our hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour en famille
Séjour en famille
Stayed 4 nights in Oct 2019
Response from ilker on 18 Oct 2019
Thank you very much for good coments..we hope see you agaın ın our hotel.have nıce day

6/10 Okay

Havin

Travelled with family
Stayed 4 nights in Oct 2019
Response from ilker on 23 Oct 2019
thank you very much for comend

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Il serait préférable de mettre une vitre dans la cabine de douche pour éviter de mettre de l’eau dans toute la salle de bains. Personnel sympathique. Petit déjeuner copieux et bon. Propreté de la chambre et de l’hôtel.
Stayed 6 nights in Sep 2019
Response from ilker on 11 Oct 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Edwin

Stayed 3 nights in Sep 2019

8/10 Good

Besma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from ilker on 3 Oct 2019
Thank you very much for your good coments..we hope to see you agaın..

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2019
Response from ilker on 17 Aug 2019
Thank you very much for your good comends..

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ottimo rapporto qualita prezzo. Servizi e colazione buoni. Wifi ottima. Posizione perfetta
Stayed 7 nights in Aug 2019
Response from ilker on 17 Aug 2019
Grazie mille per i tuoi bei commenti .. VOGLIAMO VEDERTI DI NUOVO NEL NOSTRO HOTEL