Exterior

Reviews of Z Hotel

3 out of 5
Z Hotel
No 8, Jalan Sultan Abdul Jalil, Ipoh, Perak

Reviews

7.0

Good

Rating 10 - Excellent. 15 out of 131 reviews" "
Rating 8 - Good. 59 out of 131 reviews" "
Rating 6 - Okay. 34 out of 131 reviews" "
Rating 4 - Poor. 18 out of 131 reviews" "
Rating 2 - Terrible. 5 out of 131 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Muhammad Anwar, Kajang

Travelled with family
Liked: Cleanliness, staff & service
good value for family rooms, unfortunately there is no working table and fridge. Hotel location is close to the bar and noisy till 3am late night..
Stayed 1 night in Dec 2023

4/10 Poor

Georgina

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Really a 2 star. A bit disappointing. Shower drain clogging so you were swimming in water after a short shower, shower glass screen removed and not replaced so water splashed everywhere! Water leaking down a wall onto entry wall. Clean but torn pillowcase. No bottled drinking water. Kettle but no tea or coffee. Cafe not operating, and boxes stacked on counters. Not sure if they are renovating but generally the place very messy. Noisy night club across road and a new Bollywood style nightclub opening right next to it on 1 Sept. not ideal for sleeping. Good location and 5 mins walk to plenty of eating halls and cafes…. 5 mins walk to night markets that operate 7pm - 1am 7 days a week.
Stayed 2 nights in Aug 2023

2/10 Terrible

shahimi

Disliked: Staff & service, property conditions & facilities
while check in staff told that room is licking. replace another room whitout window. like in prison. refuse and contact expedia. to get refund but after 3 days still didnt get a refund. staf servise very poor
Stayed 1 night in Jun 2023

4/10 Poor

Patrick

Travelled with family
Disliked: Staff & service, property conditions & facilities
Run down not as what stated in review. Air conditioning and lightning always trip ask for replacement room have to wait till next day. Poor service
Stayed 3 nights in May 2023

8/10 Good

Eza, Kuala Lumpur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful
Stayed 1 night in Jul 2022

2/10 Terrible

Manimala

Stayed 1 night in May 2022

10/10 Excellent

Chia

Stayed 1 night in May 2022

4/10 Poor

Koh

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room less up-keep
Overall, the room condition is a bit old with wall fungus & mouldy smelly (wall near toilet). Room also a bit dusty.
Stayed 1 night in Jan 2021

4/10 Poor

ah f

Stayed 2 nights in Feb 2020

6/10 Okay

James

Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Small and basic
Mosquitos in the triple share room. Toilet has a slight bad smell when we arrived, think it is poor ventilation, or drawing air from other toilets.
Stayed 2 nights in Jan 2020

4/10 Poor

Verified traveller

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
My room has a hole upstairs and leaked water into the room. Piping in the toilet is problematic and keep water flushed continuously making it noisy throughout our stay. Room number was 311
Stayed 1 night in Dec 2019

8/10 Good

JASS

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
The location was excellent! Near the famous Dim Sum places and excellent food stores. However, this hotel has a very bad insect problem. We got bit by mosquitoes in the lobby. The rooms (we booked 2 room) had a very bad ant and case worm problem. We bought pastries and left them on the table, and within half an hour, it was covered in ants! Even though we tied the food up, the ants bit a hole in the plastic bag. When we 1st arrived, the corridor lighting leading to one of the rooms was not turned on and made the walk into that room very creepy and spooky. The rooms also does not have a tissue box, u got to bring your own. If you want to stay at this hotel, you have to be the non fussy sort. Otherwise, the rooms had very nice thick towels and the biggest toilet ever
Stayed 3 nights in Oct 2019

6/10 Okay

JK, Penang

Business traveller
Liked: Cleanliness
Disliked: Amenities
Nice location, with a row of bars at the back!
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The environment and location is good.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The room was pretty comfy and clean. the receiving area was also fine and the staff I have encountered with were all helpful and kind. They could maybe improve on the outlook of the lobby outside the rooms. It was eerie walking from the lift to the rooms especially coz I was in block B. Otherwise, it was worth the price and very convenient to go around the city.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unwelcoming stay
There were many issues. Cannot locate my confirmed booking details from hotel.com; not given the room that was booked, cleanliness of room and bedsheets were undesirable.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Another Disappointed Stay Within a Week
Disappointed that the hotel "mess" up the booking confirmation. Was told that it was not booked earlier, then the intended room size booked was not available . Although there were some "remedies", the family ended up in 2 separate rooms instead of the big family room for 5 pple.
Stayed 1 night in Jun 2019

4/10 Poor

Yong

Travelled with family
Liked: Amenities, property conditions & facilities
I booked one room for my mom for 2 nights stay at the hotel, but when checking in the hote staff fail to find the details of my mom where I already stated the guest name is under my mom's name, end up my mom waited for half an hour for the staff to clarify. However the staff manage to upgrade the room for my mom(though she not really like the upgraded room ><) but better than none. So service in overall is moderate.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019

6/10 Okay

Heo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in May 2019

6/10 Okay

Satya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2019

2/10 Terrible

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Well, I book for a 4 people bed, just imagine to walk into a room with 2 single bed and a double bed laid in middle of the room......
Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveller

Liked: Property conditions & facilities
Disliked: Room comfort
i shock when someone open my room..the staff give same room key..its very teribble and scaredds us.not recommended hotel
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lucky enough to get pretty ok rooms and parking space at the hotel's parking lot for our entire stay (2 nights).
Stayed 2 nights in Nov 2018

8/10 Good

Jess

Liked: Staff & service
Location of the Hotel is convenient to go everywhere by foot. When we reach the hotel, we are told that the room we book is down due to the airconditioning, thus they 'upgrade' us to a bigger room, we agree but when we arrive to our room, one queen mattress is on the floor and its smaller than expected. Also, the Room Facilities not so good, the toilet is pretty dark(we have old people) and the metal rack where the place the towel basically rust and cause our towel to be stained, i have to call the reception to get more new towels. Staff is very responsive and helpful. Generally is the condition of the room.
Stayed 2 nights in Nov 2018

8/10 Good

LAN HUA

Very spacies. Clean. Only got bed bugs. Everything is good.
Stayed 2 nights in Nov 2018

4/10 Poor

James

Disliked: Property conditions & facilities, room comfort
Will not stay agian.
Very noisy in the night, loud noises outside the room, cannot sleep, bad night. Next day request for extra pillows, charged RM10 per pillow. Bathing soap in very small minature bottles, difficulted to squeeze them out and not sweet smelling. Not recommended and will never stay again. Bad experience.
Stayed 2 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The shower was toooooo small totally don’t enough water to have a bath after a whole day long journey
Stayed 1 night in Aug 2018
Response from Z Hotel Ipoh on 21 Aug 2018
Thank you for your review and we will take note of the following problem that you mention. Thanks for choosing Z Hotel Ipoh

10/10 Excellent

Eva, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
worth the price
the room rate is acceptable and the staffs are very nice. We arrived ipoh in the morning, we put our luggages at the concierge and the staff called us once the room was ready for check in. A very pleasant experience
Stayed 2 nights in Aug 2018
Response from Z Hotel on 18 Aug 2018
Thanks for staying with us. Hope to serve you again soon !

8/10 Good

Fui Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017
Response from Z Hotel on 26 Nov 2017
Dear customer , Thank you for dropping your review. We will ensure that you have more cozy stay whenever you are at Z Hotel." Your satisfaction is our priority"

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Sep 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed!!!
Disappointed with the stay despite seeing all the great photos posted and good reviews from customers. Was having bad experience from my stay due to following reasons: 1. The room does not even have floor tile or carpet. It looks so dirty and disgusting to stay there. 2. Not hot shower during my stay 3. Mattress seems damage. Definitely a bad quality mattress 4. Bedsheet looks dirty. It feels like no one was staying there for a while The only good thing. it is in good location, but does you could definitely find more better hotel in the same area.
Stayed 1 night in Aug 2017

8/10 Good

SS, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location
Can be pretty quiet at night. Within walking distant to the DimSum, Chicken rice shops

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
hotel room wasnt ready when we wanted to check in. the room condition was not very well maintained. there was only bar soap available for bathing. the shower curtain wasnt very clean. the toilet sink was leaking
Stayed 2 nights in Jun 2017

4/10 Poor

Tai

Liked: Staff & service
Disliked: Room comfort
Super budget hotel !!!
Saw from all the photos posted here thought it won't be too bad, so give a try. I'm expecting it's average hotel, eventually not even 2 star hotel. Bad environment and not room not clean. I'm totally surprising with the Warm aircond!!! fantastic!
Stayed 1 night in Jul 2017

10/10 Excellent

Manraj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place
A great hotel. Staff were awesome! Had an air conditioning problem in our room and we were immediately upgraded to a bigger and better room. Overall a great stay!
Stayed 2 nights in Jun 2017

6/10 Okay

YinKwong

Liked: Cleanliness, property conditions & facilities, room comfort
Ipoh Post-Vesak Visit
Accessible to foods-Kopi tiam popular for Ipoh New Town. Reasonable and acceptable Price for Locals not to say overseas visitor value for money.

6/10 Okay

Jimmy, Penang

Liked: Staff & service
Disliked: Cleanliness, room comfort
Ok for short stay. Not for pleasure trip.
Purchased a Family Quad. The room was smaller than a standard room in other hotels. Floor have no finishing except the carpet at the center. However, Carpet was thin and not properly installed. It was placed there like a door mat. You can literally kicked it and tripped. Wifi connection was poor and speed is another disappointment. We end up purchase mobile data ourselves but it is a vain too because the area doesn't have 4G connection.

6/10 Okay

ms chan, malaysia

Liked: Staff & service
Disliked: Property conditions & facilities
Nice location at town area
Simply hotel,no private car park,small room but no sound proof.no facility.

10/10 Excellent

poh , xian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice environment and feel comfortable
The staff is very friendly. I feel very comfortable when staying there . Will stay there again if go ipoh .

8/10 Good

YT , Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Surprised that the TV of this hotel offers more choices of channels compared to hotel that I spent HKD$700+ a night in kl. The hotel lobby ambience was lovely. However, the bathroom amenity needs improvement. If there is toothbrush available for guest, it will be perfect.

10/10 Excellent

Kok Pian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Trendy and modern room,and friendly staff.

8/10 Good

shazirah, perlis,malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
A room is very clean.staff very friendly.Will coming again..my family like to stay here.