Outdoor pool

Reviews of Tower Regency Hotel & Apartments

3 out of 5
Tower Regency Hotel & Apartments
No 6-8, Jalan Dato' Seri Ahmad Said, Ipoh, Perak

Reviews

7.2

Good

Rating 10 - Excellent. 60 out of 344 reviews" "
Rating 8 - Good. 131 out of 344 reviews" "
Rating 6 - Okay. 101 out of 344 reviews" "
Rating 4 - Poor. 36 out of 344 reviews" "
Rating 2 - Terrible. 16 out of 344 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

6.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

8/10 Good

Rakizan

Liked: Staff & service, property conditions & facilities
Good place coz near to hospital ipoh.
Stayed 1 night in Sep 2023

6/10 Okay

Chris

Travelled with family and small children
Liked: Cleanliness, staff & service
Dated hotel but lots of food areas within walking distance.
Stayed 1 night in Jun 2023

6/10 Okay

Kamaluddin

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Mediocre services & less than helpful. Rundown conditions of hotel.
Stayed 1 night in Oct 2021

6/10 Okay

NIK MOHD RUIZ

Business traveller
Disliked: Room comfort
Room without a view , TV channels not all working and limited
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay with spacious rooms
Good stay for business trip with spacious rooms. Nice stay
Stayed 3 nights in Sep 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020
Response from guna on 26 Mar 2020
Dear Guest, Thank you very much for sharing your review. We really appreciate this feedback. We look forward to welcoming you again at Tower Regency Hotel & Apartments

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
clean and spacious and breakfast was good but no toothbrush and toothpaste and noisy outside
Stayed 1 night in Mar 2020
Response from guna on 26 Mar 2020
Dear Guest, Thank you very much for sharing your review. We really appreciate this feedback. We look forward to welcoming you again at Tower Regency Hotel & Apartments

8/10 Good

MORIFFIN

Stayed 2 nights in Feb 2020

8/10 Good

Mohammad Ariff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 1 night in Dec 2019
Response from GUNA on 1 Feb 2020
Dear Guest, Thank you very much for sharing your review. We really appreciate this feedback. We look forward to welcoming you again at Tower Regency Hotel & Apartments.

8/10 Good

Daniel

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Tower Regency is an old hotel, can be better maintained in terms of overall cleanliness. Service was good, wifi was good and AXN channel only besides local channels. Breakfast was ok.
Stayed 1 night in Dec 2019
Response from GUNA on 1 Feb 2020
Dear Guest, Thank you very much for sharing your review. We really appreciate this feedback. We look forward to welcoming you again at Tower Regency Hotel & Apartments.

6/10 Okay

Azman

Travelled with family
Disliked: Staff & service
Family stay
The room is just normal. Dont expect too much. Service front desk not really friendly. I received no smile, Indifferent answer received when ask how to parking. Breakfast not much choice. Taste also not so good.
Stayed 1 night in Dec 2019
Response from GUNA on 1 Feb 2020
Dear Guest, Thank you very much for sharing your review. We really appreciate this feedback. We look forward to welcoming you again at Tower Regency Hotel & Apartments.

8/10 Good

Dr

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from GUNA on 1 Feb 2020
Dear Guest, Thank you very much for sharing your review. We really appreciate this feedback. We look forward to welcoming you again at Tower Regency Hotel & Apartments.

8/10 Good

Kenny, Ipoh

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The toilet flush malfunction once a while, lack of power socket inconvenient to use multiple devices
Stayed 1 night in Dec 2019
Response from guna on 24 Dec 2019
Dear Guest, Thank you very much for sharing your review. We really appreciate this feedback and will notify related department for improvement. We look forward to welcoming you again at Tower Regency Hotel & Apartments.

8/10 Good

Mohd khairul aswad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
experience
Lokasi betul2 tgh bdr...overal ok..cuma.parking agak limited dan makesure pihak hotel perlu tukar towel dan cadar tiap kali kemas2....harga sgt berpatutan utk 2 hari including tax rm300...overal rating 1 - 10...my rate 8...
Stayed 2 nights in Dec 2019
Response from guna on 24 Dec 2019
Dear Guest, Thank you very much for sharing your review. We really appreciate this feedback and will notify related department for improvement. We look forward to welcoming you again at Tower Regency Hotel & Apartments.

8/10 Good

shireeta

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staf very helpful. Comfortable room. Clean. Near the restaurant/food
Stayed 5 nights in Nov 2019
Response from guna on 1 Dec 2019
Dear Guest, Thank you very much for sharing your review. We really appreciate this feedback. We look forward to welcoming you again at Tower Regency Hotel & Apartments.

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
sangat rekemen..
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Travelled with group
Lack of maintenance, hotel looks worn. Strategic location.
Stayed 2 nights in Jul 2019

10/10 Excellent

Wong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The cleanliness of room & location of hotel is very good.
Stayed 1 night in Jun 2019
Response from Guna on 22 Jul 2019
Appreciated your feedback & Thank you

6/10 Okay

Salleh

Travelled with family and small children
Liked: Staff & service
The price is affordable
Stayed 1 night in Jun 2019
Response from guna on 22 Jul 2019
Appreciated your feedback

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and view
Stayed 1 night in Jun 2019

8/10 Good

Lawrence Tan

Liked: Staff & service
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Stayed 1 night in May 2019
Response from Gunasekaran-Manager on 24 May 2019
Thank you for your Feedback

10/10 Excellent

Verified traveller

Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in May 2019
Response from Gunasekaran on 24 May 2019
Thank you for your feedback

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyting okay
Stayed 1 night in Apr 2019
Response from Gunasekaran on 24 May 2019
Thank you for your feedback

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Room is good but only the toilet is smelly!
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

8/10 Good

IAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and Helpful Hotel Staff
The service of hotel staff is awesome. They acted immediately on the problematic air-condition in our room; which was hot like oven. The air-condition was faulty but Front Office staff, Ms. Ju, upgraded our room on a complimentary basis to compensate the problem on our first room. The upgraded room was better and our stay was good.
Stayed 1 night in Apr 2019
Response from FO Manager on 23 May 2019
Dear Guest, Thank you very much for sharing your review. We really appreciate this feedback. We look forward to welcoming you again at Tower Regency Hotel & Apartments.

8/10 Good

Verified traveller

Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and comfortable
Stayed 1 night in Apr 2019
Response from Gunasekaran-Manager on 24 May 2019
Thank you for your Feedback

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2019

6/10 Okay

William, Ipoh

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
No hand towels and floor towel provided. Hanger was not replace at the back toilet door. Burnt bulb at pantry area. Wardrobe is in bad condition with jammed door Lobby was warm, even the receptionist that served us using some brochures to fan herself. However, they have friendly staffs and the room's air condition is cool.
Stayed 1 night in Apr 2019
Response from FO Manager on 23 May 2019
Dear Guest, Thank you very much for sharing your review. We really appreciate this feedback and will notify related department for improvement. We look forward to welcoming you again at Tower Regency Hotel & Apartments.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Satisfied😊
Stayed 1 night in Apr 2019

6/10 Okay

Dan

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
The location of this hotel is great and the friendliness of the staffs too. Other than that, the room price is including free breakfast is one of good bargain for the guest to grab. Good job. However, the lack of accommodation such as clothes iron, hanger, hard pillow and smelly toilet had put me to make this rate. The wall of the hotel is also quite thin, when you are talking inside the room and showering, people outside the room could hear
Stayed 3 nights in Apr 2019
Response from FO on 15 Apr 2019
Dear Guest, Thank you very much for sharing your review. We really appreciate this feedback and will notify related department for improvement. We look forward to welcoming you again at Tower Regency Hotel & Apartments.

2/10 Terrible

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Overall I’d a disappointment BIG TIME Leaking rooms, dirty towel poor breakfast !
Stayed 2 nights in Apr 2019
Response from FO on 15 Apr 2019
Dear Guest, Thank you very much for sharing your review. We really appreciate this feedback and will notify related department for improvement. We look forward to welcoming you again at Tower Regency Hotel & Apartments.

10/10 Excellent

KHAIRUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with good elevated parking. Easy to go up and feel safe
Stayed 2 nights in Apr 2019
Response from FO on 15 Apr 2019
Dear Guest, Thank you very much for sharing your review. We really appreciate this feedback. We look forward to welcoming you again at Tower Regency Hotel & Apartments.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

6/10 Okay

Teo

Liked: Staff & service
Need to change the bed and towel.
terrible bed, the hotel mgmt need to change the bed very uncomfortable. Location is OK, near to city. Free parking, the towel with smell and not clean.
Stayed 1 night in Mar 2019
Response from FO on 15 Apr 2019
Dear Guest, Thank you very much for sharing your review. We really appreciate this feedback and will notify related department for improvement. We look forward to welcoming you again at Tower Regency Hotel & Apartments.

8/10 Good

Eric

Liked: Staff & service
Stayed 6 nights in Mar 2019

10/10 Excellent

Sukhdave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and value for cash
Stayed 2 nights in Mar 2019
Response from FO on 15 Apr 2019
Dear Guest, Thank you very much for sharing your review. We really appreciate this feedback. We look forward to welcoming you again at Tower Regency Hotel & Apartments.

6/10 Okay

Verified traveller

Liked: Cleanliness
The hotel is centrally located to the places that I wanted to go to. Breakfast was provided with the booking of the room but it leaves much to be desired. Choice of food items was rather limited
Stayed 1 night in Mar 2019
Response from FO on 15 Apr 2019
Dear Guest, Thank you very much for sharing your review. We really appreciate this feedback and will notify related department for improvement. We look forward to welcoming you again at Tower Regency Hotel & Apartments.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The hotel is nice and very comfortable.. The breakfast there was great ..but the swimming pool is small and crowded..
Stayed 2 nights in Mar 2019
Response from Front Office on 1 Apr 2019
Dear Guest, Thank you very much for sharing your review. We really appreciate this feedback. We look forward to welcoming you again at Tower Regency Hotel & Apartments.

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The hotel quite old..rooms okay..toilet the hot shower not working..the matress a bit hard to our liking..breakfast not a lot of choice..iron not provided in each room..have to iron outside room like hostels..
Stayed 2 nights in Mar 2019
Response from Front Office on 1 Apr 2019
Dear Guest, Thank you very much for sharing your review. We really appreciate this feedback and will notify related department for improvement. We look forward to welcoming you again at Tower Regency Hotel & Apartments.

6/10 Okay

Denny

Business traveller
Liked: Staff & service
The room is just ok only
Stayed 2 nights in Mar 2019
Response from Front Office on 1 Apr 2019
Dear Guest, Thank you very much for sharing your review. We really appreciate this feedback. We look forward to welcoming you again at Tower Regency Hotel & Apartments.

8/10 Good

Noor, Seremban

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very kind to serve
Stayed 1 night in Mar 2019
Response from Front Office on 1 Apr 2019
Dear Guest, Thank you very much for sharing your review. We really appreciate this feedback. We look forward to welcoming you again at Tower Regency Hotel & Apartments.

8/10 Good

Verified traveller

Stayed 1 night in Mar 2019

10/10 Excellent

Vijay, Puchong

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's as expected. Breakfast could be better.
Stayed 2 nights in Mar 2019
Response from Front Office on 1 Apr 2019
Dear Guest, Thank you very much for sharing your review. We really appreciate this feedback and will notify related department for improvement. We look forward to welcoming you again at Tower Regency Hotel & Apartments.