Room small and dirty.
Pls call to confirm yours room booking status and booking record before you going.
Comment from Hotel Management
Jun 21, 2018 by Diana Fahmi, Hotel Management
Please receive our apologies for falling short of your expectations and the technical issues faced by our Front Office. We do however hope that, as we continue to work towards enhancing
our services, you may decide to give us another opportunity to serve you better in the future. Please be certain that this situation does not meet the usual standards from our hotel and necessary re-training measures are being instituted to prevent re occurrences like this in the future.