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Ulasan tentang Cititel Express Ipoh

3 out of 5
Cititel Express Ipoh
2, Jalan S. P. Seenivasagam, Ipoh, Perak Darul Ridzuan

Ulasan

7.8

Baik

Penilaian 10 - Cemerlang. 130 daripada 607 ulasan" "
Penilaian 8 - Baik. 302 daripada 607 ulasan" "
Penilaian 6 - Boleh diterima. 127 daripada 607 ulasan" "
Penilaian 4 - Lemah. 36 daripada 607 ulasan" "
Penilaian 2 - Teruk. 12 daripada 607 ulasan" "

8.0/10

Kebersihan

7.8/10

Kakitangan & perkhidmatan

7.2/10

Kemudahan

7.6/10

Keadaan hartanah & kemudahan

7.8/10

Mesra alam

Ulasan

10/10 Cemerlang

Lin Seng

Menginap 1 malam pada Dis 2023
Respons daripada rsvn pada 31 Jan 2024
Dear Lin Seng,Thank you and see you again.

10/10 Cemerlang

KAH KIAT

Menginap 2 malam pada Jan 2023
Respons daripada rsvn pada 14 Jun 2023
Dear Kah Kiat,Thank you and see you again.

8/10 Baik

Nor Himazian

Menginap 1 malam pada Feb 2023
Respons daripada rsvn pada 7 Mac 2023
Dear Nor Himazian,Thank you and see you again.

8/10 Baik

Wong Sie Hien

Menginap 1 malam pada Feb 2023
Respons daripada rsvn pada 24 Feb 2023
Dear Wong Sie Hien,Thank you and see you again.

8/10 Baik

karen tok

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
The location is strategic. We booked a room for 4 adults, but toiletries sets only has 2 sets. There is no charging plugs by the beds. Only at the study/make up/coffee table. So this is a problem for all 4 adults trying to charge our gadgets. a bit inconvenient. We booked with breakfast included. It is a very simple breakfast which is alright, unfortunately, the coffee served is already mixed with sugar. We end up leaving without coffee. Unhappy. Lastly, the parking space is very limited and tight.
Menginap 1 malam pada Feb 2023
Respons daripada rsvn pada 20 Feb 2023
Dear Karen Tok,Thank you for staying with us. Appreciate your comments. We will forward this message to the respective department and improve our service in future. Look forward to welcoming you again.

8/10 Baik

Andrew

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Feb 2023
Respons daripada rsvn pada 20 Feb 2023
Dear Andrew,Thank you and see you again.

8/10 Baik

King Heng

Menginap 1 malam pada Jan 2023
Respons daripada rsvn pada 26 Jan 2023
Dear King Heng,Thank you and see you again.

8/10 Baik

Chin Tho

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Short term business stay
Adequate for short team stay for business
Menginap 1 malam pada Mac 2020
Respons daripada rsvn pada 9 Mac 2020
Dear Chin Tho, Thank you for staying with us. Appreciate your comments and look forward to welcoming you again.

8/10 Baik

SHAZALI, Ampang, Selangor

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Baik
Keseluruhannya adalah baik, staff yg mesra.... cuma tempat parking yg agak terhad... dan sinki bilik 1112 sedikit tersumbat tapi masih boleh dipakai... apa pon boleh tempah lagi jika datang ke Ipoh
Menginap 1 malam pada Nov 2019
Respons daripada rsvn pada 22 Nov 2019
Dear Shazali, Thank you for staying with us. Appreciate your comments. We will forward this message to the respective department and improve our service in future. Look forward to welcoming you again.

4/10 Lemah

Azwa

Mengembara bersama keluarga dan kanak-kanak
Tidak sukakan: Kemudahan, keadaan hartanah & kemudahan
Parking problem....others just okey
Menginap 1 malam pada Okt 2019
Respons daripada rsvn pada 2 Nov 2019
Dear Azwa, Thank you for staying with us. Appreciate your comments and look forward to welcoming you again.

8/10 Baik

Pengembara yang disahkan

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Good location and clean room on this hotel.
Menginap 1 malam pada Mac 2019
Respons daripada rsvn pada 13 Mac 2019
Dear Guest, Thank you for staying with us. Appreciate your good comments and look forward to welcoming you again.

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Condition
nice hotel.. and staff very friendly.. i late check out and ask to check out bit late then they said ok with smile..
Menginap 1 malam pada Jul 2018
Respons daripada Fiza pada 18 Jul 2018
Dear Anonymous, Thank you for staying with us. Appreciate your good comments and look forward to welcoming you again

10/10 Cemerlang

ZIELA

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
BERSIH DAN SELESA
KEADAAN HOTEL YANG SELESA...BILIK YANG BESAR..BERSIH..KATIL YANG EMPUK.. PEMANAS AIR DAN IRON DISEDIAKAN..SANGAT BERPUAS HATI
Menginap 1 malam pada Mei 2018
Respons daripada Fiza pada 11 Mei 2018
Dear Ziela, Really happy to know that you had a pleasant stay with us. Please to inform that we do provide extra space for free parking to all our guests (weekends and public holidays). Upon check in kindly refer to our front office assistants for more details.

6/10 Boleh diterima

Pengembara yang disahkan

Sukakan: Kakitangan & perkhidmatan
Over all I m satisfied with everything except the car park which was too far away. Had to carry bags n also cross a busy road to hotel. If it rains it will be very cumbersome
Menginap 1 malam pada Mac 2018
Respons daripada Reservation Team pada 3 Mei 2018
Dear Valued Guest, Thank you for spending your precious time to review us.

8/10 Baik

amy, kuala lumpur

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Bagus dan selesa.. kedudukan strategik di bandar berhampiran banyak kemudahan dan tempat tempat yang menarik.. bilik selesa.. just nice.. kakitangan hotel yang baik dan membantu
Menginap 1 malam pada Dis 2017
Respons daripada Suganthi-Reservation Department pada 26 Dis 2017
Dear Ms Amy, We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate stay with us again!

6/10 Boleh diterima

Pengembara yang disahkan

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

6/10 Boleh diterima

RAJA SHAHRUL NIZAM

8/10 Baik

Amir Shaharuddin, Butterworth

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Bersih , Selesa dan perkhidmatan yg baik
Hotel yang sungguh selesa , keadaan bilik yg bersih dan dijaga begitu baik . Boleh diperbaiki tentang tempat letak kereta.

8/10 Baik

lee chee

Sukakan: Kebersihan
good
Menginap 1 malam pada Apr 2024
Respons daripada Admin pada 15 Apr 2024
Thank you for staying with us. Appreciate your good comments and look forward to welcoming you again.

8/10 Baik

Roger

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
It was oddly organised check-in. I was pestered to choose breakfast at 15:00 the previous day. There were only 2 power points in the room. A window latch was very broken. Mostly it was very comfortable
Menginap 4 malam pada Mac 2024
Respons daripada rsvn pada 29 Mac 2024
Dear Roger,Thank you for staying with us. Appreciate your comments and look forward to welcoming you again.

8/10 Baik

Christine

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Nice hotel, newly refurbished, very friendly staff. Unfortunately they don’t offer evening meals.
Menginap 2 malam pada Mac 2024
Respons daripada rsvn pada 25 Mac 2024
Dear Christine,Thank you for staying with us. Appreciate your comments and look forward to welcoming you again.

6/10 Boleh diterima

Peter

Tidak sukakan: Kakitangan & perkhidmatan
Menginap 2 malam pada Feb 2024
Respons daripada rsvn pada 27 Feb 2024
Dear Peter,Thank you and see you again.

10/10 Cemerlang

Colleen

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
We do enjoyed our stay at Citetel! Convenient location, easy access to both Old & New Town! Near good restaurants! Great staff! Fantastic breakfast!!
Menginap 5 malam pada Feb 2024
Respons daripada rsvn pada 24 Feb 2024
Dear Colleen,We are glad to hear that you have enjoyed your stay with us. Can’t wait to welcome you again.

8/10 Baik

Ken Lee Lawrence

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Hotel has been refurbished so looks nice, chic, comfortable. The room closet was an open concept, interesting. The cafe floor was still being refurbished when we were there. Staff and security guards were friendly. As the parking lots are limited, the hotel utilizes lifts to allow for 2 cars to occupy the same spot. The guards were helpful when we needed to park. The high water pressure from the bath shower was the best! Location is within walking distance of a variety of cafes, coffee shops, a food court, pubs and tourists attractions. A 7Eleven, which connected to the hotel lobby was convenient for a getting a quick drink or snack. There was a wide selection of free movies so the tv was stuck to that channel. A water cooler was available in the corridor. If you needed to boil water, there was a kettle in the room.
Menginap 2 malam pada Feb 2024
Respons daripada rsvn pada 15 Feb 2024
Dear Ken Lee,Thank you for staying with us. Appreciate your comments and look forward to welcoming you again.

8/10 Baik

Viet

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
A quite hotel and affordable
Respons daripada rsvn pada 8 Feb 2024
Dear Viet,Thank you for staying with us. Appreciate your comments and look forward to welcoming you again.

8/10 Baik

Trixy

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Average place but staff assistance is a bonus.
Respons daripada rsvn pada 5 Feb 2024
Dear Trixy,Thank you for staying with us. Appreciate your comments and look forward to welcoming you again.

8/10 Baik

kevin

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Staff were all feiendly, room and common areas were very clean, and the location is great. The hotel will be even better when the renovations on the 12th floor are finished
Menginap 5 malam pada Jan 2024
Respons daripada rsvn pada 31 Jan 2024
Dear Kevin,Thank you for staying with us. Appreciate your comments and look forward to welcoming you again.

8/10 Baik

Toshio, Georgetown

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 2 malam pada Jan 2024
Respons daripada rsvn pada 31 Jan 2024
Dear Toshio,Thank you and see you again.

10/10 Cemerlang

kooi keen

Menginap 1 malam pada Dis 2023
Respons daripada rsvn pada 31 Jan 2024
Dear Kooi Keen,Thank you and see you again.

2/10 Teruk

Pengembara yang disahkan

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
下水の匂いと他の部屋からの雑音がひどい。
Menginap 1 malam pada Dis 2023
Respons daripada rsvn pada 31 Jan 2024
Dear Guest,Thank you for staying with us. Appreciate your comments. We will forward this message to the respective department and improve our service in future. Look forward to welcoming you again.

8/10 Baik

Tee Hian

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Service is good
Menginap 1 malam pada Dis 2023
Respons daripada rsvn pada 31 Jan 2024
Dear Tee Hian,Thank you for staying with us. Appreciate your good comments and look forward to welcoming you again.

8/10 Baik

SAY KEE

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Limited parking lots within the building. Did not provide shampoo and body lotion. Very professional n friendly security and staff. Good wifi. Convenient 7-11 at lobby
Menginap 3 malam pada Dis 2023
Respons daripada rsvn pada 31 Jan 2024
Dear Say Kee,Thank you for staying with us. Appreciate your comments and look forward to welcoming you again.

10/10 Cemerlang

Zhafran

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Dis 2023
Respons daripada rsvn pada 31 Jan 2024
Dear Zhafran,Thank you and see you again.

8/10 Baik

Siew Cheng

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
.
Menginap 1 malam pada Dis 2023
Respons daripada rsvn pada 31 Jan 2024
Dear Siew Cheng,Thank you and see you again.

8/10 Baik

Wai Meng

Sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Dis 2023
Respons daripada rsvn pada 31 Jan 2024
Dear Wai Meng,Thank you and see you again.

10/10 Cemerlang

WAI MING

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 2 malam pada Okt 2023
Respons daripada Admin pada 31 Okt 2023
Thank you for staying with us

2/10 Teruk

Hangrak

Pengembara perniagaan
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Dirty. Stay away
The hotel is old. They are trying to do some renovations. The pillows smell like sweat, the bed is dirty. Towels are old and dirty. Didn’t feel comfortable at all.
Menginap 2 malam pada Okt 2023
Respons daripada Admin pada 27 Okt 2023
Dear Hangrak,Thanks for the comments.

8/10 Baik

Pengembara yang disahkan

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keselesaan bilik
Convenient
6th floor onwards were renovating. Near to Ipoh old town and Ipoh Railway Station.
Menginap 2 malam pada Okt 2023
Respons daripada rsvn pada 11 Okt 2023
Dear Guest,Thank you and see you again

6/10 Boleh diterima

Jane

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan
Be ware of the hidden cost 'Tourism Tax' which is not mentioned on booking site. Not much restaurants around the area at night. This is an old street town, you need to go to new street town for all popular dining.
Menginap 3 malam pada Sep 2023
Respons daripada rsvn pada 11 Sep 2023
Dear Jane,Thank you and see you again.

8/10 Baik

Agnes

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
The hotel is much closer to the train station than it looks on the map. One can easily walk to the hotel from the train station with no problem. We arrived in the dark and when it was raining hard and had to take the taxi to the hotel. In the morning when we walked round the area we found the hotel really close to shops and restaurants in the city. The only problem is the bus or long distance coach station is a long way off the city and almost half an hour's taxi ride. You want to catch the coach to Cameron Highlands beware of the distance of the coach terminal and the city and give yourself plenty of time.
Menginap 1 malam pada Ogo 2023
Respons daripada rsvn pada 7 Sep 2023
Dear Agnes,Thank you for staying with us. Appreciate your comments and look forward to welcoming you again.

10/10 Cemerlang

kiyoshi

Menginap 1 malam pada Ogo 2023
Respons daripada rsvn pada 7 Sep 2023
Dear Kiyoshi,Thank you and see you again.

10/10 Cemerlang

Lim Yeong

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Value for money
Menginap 1 malam pada Apr 2023
Respons daripada rsvn pada 3 Mei 2023
Dear Lim Yeong,Thank you and see you again.

10/10 Cemerlang

Wui Mui Audrey

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
As you enter the hotel lobby and the room, there is a very nice fragrance that the hotel uses. There is a 7-11 store that is next to the hotel - very convenient. Hotel Staff are friendly and efficient. Hotel's location is a short walk to the old town of Ipoh where there are many eateries and shops to buy traditional foods. Not much amenties available - eg no shampoo or conditioner given, no room slippers or laundry bag given. Housekeeping staff need to be trained - to ensure that the room is properly cleaned and made up, towels are removed and changed daily, toilet bowls are cleaned properly, I did provide feedback to the reception staff and they were very efficient that they immediately contacted the housekeeping supervisor and rectified the matter. Was very pleased with the reception staff's attitude and efficiency.
Menginap 3 malam pada Apr 2023
Respons daripada rsvn pada 28 Apr 2023
Dear Wui Mui Audrey,Thank you for staying with us. Appreciate your comments. We will forward this message to the respective department and improve our service in future. Look forward to welcoming you again.

8/10 Baik

James

Menginap 1 malam pada Mac 2023
Respons daripada rsvn pada 17 Apr 2023
Dear James,Thank you and see you again.

6/10 Boleh diterima

TAKASHI

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
冷蔵庫は設置して欲しい。 金庫が使えなかった。 アメニティーが不十分。 コンビニが1Ｆにあり便利。
Menginap 2 malam pada Mac 2023
Respons daripada rsvn pada 27 Mac 2023
Dear Takashi,Thank you for staying with us. Appreciate your comments. We will forward this message to the respective department and improve our service in future. Look forward to welcoming you again.

8/10 Baik

Siti Aisyah Mardhiah binti Maheran

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Ive upgraded to the 2 queen beds bedroom. Pros: -clean. Its not carpeted, thus feels cleaner -safe. Many guards around. -next to 24-7 7eleven -parking at hotel basement & got extra parking space around 2 minutes walking time -good water pressured shower -near kinta waterfront -near concubine lane -near padang ipoh -fast lifts -very helpful n welcoming receptionist -got iron n ironing board -got safe box -got water heater -free 4 bottled water minerals, 2 sachet instant coffee, 2 sachet green tea, 2 set toothbrush sets, 2 shower caps cotton bud, 1 small soap, 1 soap dispenser at the showe -got working water heater like coway at each level of the hotel aisle Cons: -the aircond could hv been better. Maybe frequent aircond filter change. My sisters had viral flu after return from d hotel. Maybe bcoz the aircond too cold? -extra parking space around 2 minutes walking time. Not really far, but the idea of have to cross the street sometimes scares me -hotel lobby is juz after a sharp corner -mini fridge not working
Menginap 3 malam pada Mac 2023
Respons daripada rsvn pada 20 Mac 2023
Dear Siti Aisyah,Thank you for staying with us. Appreciate your comments and look forward to welcoming you again.

10/10 Cemerlang

Daniel

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
The main entrance opens right on a busy street. Other than that it is a great location.
Menginap 3 malam pada Mac 2023
Respons daripada rsvn pada 20 Mac 2023
Dear Daniel,Thank you and see you again.

6/10 Boleh diterima

shu ling Thomas

Menginap 2 malam pada Mac 2023
Respons daripada rsvn pada 16 Mac 2023
Dear Shu Ling,Thank you and see you again.

6/10 Boleh diterima

Chi Wai

Sukakan: Kebersihan, kakitangan & perkhidmatan
Tidak sukakan: Keadaan hartanah & kemudahan, keselesaan bilik
Locat Locat locat
Central location at Chinatown is all this room about. It is also clean. Why there is always a smell in room? Walking distance to old street town n train station. Helpful n friendly staff.
Menginap 2 malam pada Mac 2023
Respons daripada rsvn pada 14 Mac 2023
Dear Chi Wai,Thank you for staying with us. Appreciate your comments. We will forward this message to the respective department and improve our service in future. Look forward to welcoming you again.