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Reviews of Rodeway Inn

2 out of 5
Rodeway Inn
6990 E 21st St, Indianapolis, IN

Reviews

6.0
Rating 10 - Excellent. 56 out of 404 reviews" "
Rating 8 - Good. 118 out of 404 reviews" "
Rating 6 - Okay. 80 out of 404 reviews" "
Rating 4 - Poor. 62 out of 404 reviews" "
Rating 2 - Terrible. 88 out of 404 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I know it was a warm Nov 29 - Dec 3 but the room was way to warm, no air, turned the HVAC system off and opened the window.
Stayed 4 nights in Nov 2023

8/10 Good

Jim

Stayed 2 nights in Nov 2023

6/10 Okay

Michael, Cerro Gordo

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The room was clean. The property had several issues which looked like they were possibly remodeling. Could not get any heat in the room. Actually went and bought a space heater due to the cold. Lady running the place had verbal issues with someone in front of us and threatened to call police to remove him. Seemed like a lot of locals stayed there. Last issue was when I ask for a payment receipt she said she couldn’t provide that because I booked our stay through a 3rd party (Expedia). Even though we paid our complete fee at the hotel when we checked in. Had a pretty big issue with that!
Stayed 2 nights in Oct 2023

2/10 Terrible

Jairo

Stayed 1 night in Oct 2023

6/10 Okay

Joseph

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

LaJoyo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay clean and friendly.
Stayed 2 nights in Aug 2023

6/10 Okay

Matthew

Travelled with group
Disliked: Staff & service
The room smelled of marijuana from the time of check in, gradually becoming better until check out. The room was never cleaned, trash emptied, or bedding towels replaced during our stay.

2/10 Terrible

jeffrey

Stayed 1 night in Jul 2023

4/10 Poor

Alicia

Disliked: Cleanliness, staff & service, property conditions & facilities
The room smelt musty and carpet felt wet. Paid 100 dollar deposit on top of the stay just to find out theres no pool in use and its summer time which means travel time.. no breakfast bar. The room has a list of damage fees for literallt everything but why when the room itself needs renovated . The curtains were stained . There was a mouse turd on one of the beds . The tv stand and the bathroom counter were broke and holes in the ceilings. No remote and no tv channel list .. why make people oay out their deposits when the place itself is trash ?? I made an emailed complaint and was told id receive a call and never did . I will never stay here or recommend staying here
Stayed 3 nights in Jul 2023

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel charged a hundred dollar fee that they claimed would be removed upon check out and that did NOT occur!!!
Stayed 2 nights in Jun 2023

6/10 Okay

Calie

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
If you like hard beds, this is your hotel.
The staff was very friendly. The hotel itself didn’t look like much from the outside, but was nice inside. I think the cleaning staff must have been interrupted while making the beds because one bed wasn’t completed. No biggie. The rooms were clean and nice. The beds were like sleeping in concrete. I literally slept in the chair. Very disappointing after driving all day and having to drive more the next.
Stayed 1 night in Jun 2023

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities
All the things one wants in a hotel. Carpet Clean Quiet Fridge, microwave, coffee maker Nice TV with guide! Nice staff No scummy elements hanging 'round Good chairs/ nice desk Aesthetically pleasing Luggage rack Non slam door Lost points... shower pressure 6/10... ice machine didn't work one time... toilet seat too high Excellent excellent excellent!!!!
Stayed 2 nights in Jun 2023

8/10 Good

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Roadway inn is a really good no frills hotel for the price. The staff was all very friendly.
Stayed 1 night in Jun 2023

6/10 Okay

Autumn

Travelled with family and small children, Travelled with group
Sketchy area. Had to wait every time i went to the front desk. The person working the front was always away in some other room. Staff was friendly. Air conditioning and fridge did not work. No screen on a 4th floor window, not sagw at all for kids especially. You get what you pay for.
Stayed 1 night in May 2023

2/10 Terrible

Brian

Disliked: Cleanliness, property conditions & facilities, room comfort
Stay away
Air Conditioning was not working for the whole building. I actually stayed somewhere else. Very dirty on the outside. Trash and potholes everywhere in the parking lot.
Stayed 2 nights in May 2023

2/10 Terrible

Emmanuel

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The first room I was given had a cracked window, it had a gap in it. It was covered with a piece of tape. After I told the staff they kindly moved me to another nicer room with a King sized bed and facing away from the freeway. However their was a small crack in the new room window as well. And there was no safety feature for the window. I could open it all the way. Now I actually liked that but it certainly was not up to building codes. They are remodeling this very large facility and some day it will be nice. But the pool had no water in it and there is no breakfast. Just room coffee. Cheers!
Stayed 1 night in Apr 2023

2/10 Terrible

James, ITASCA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Soon as pulling into the parking lot saw multiple piles of glass from broken windows of cars parked outside. The A/C was broken for the entire building and very humid inside. Called Expedia to get the reservation canceled and a refund. Would sleep in my car in some other safer area than have to stay at that hotel for free. Good luck to any one that does.
Stayed 1 night in Apr 2023

2/10 Terrible

Mary

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Roadway/Clarion bad for people
TERRIBLE: NO working TV, No air conditioning, No Maid service, the FIRE DOORS were locked, the bathroom was minuscule-in order to close the door one had to straddle the toilet and without bathroom ventilation one could get dressed (apply makeup) do to the sweat inducing humidity.Their answer to lack of air conditioning was to"open the window" allowing bugs and freeway noise to enter the room as the widows had no screens. TOTALLY UNPROFESSIONAL and not conducive to business clientele. Below is an example of the bathroom plumbing and the water never really achieved hot.
Stayed 2 nights in Apr 2023

10/10 Excellent

Robert

Stayed 1 night in Mar 2023

4/10 Poor

James

Business traveller
Disliked: Cleanliness
Place is a total dump. Garbage all over the parking lot. Terrible neighborhood. Broken ice machines. $50 “deposit” ??? Still not returned. Very disappointed.
Stayed 1 night in Mar 2023

10/10 Excellent

Laneisha

Travelled with family, Travelled with partner
Liked: Staff & service, amenities
Beds was nice
Stayed 1 night in Mar 2023

8/10 Good

Trever

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Travelers: I booked a room with 2 double beds. I was given a single queen bed, which is what I actually wanted, but the room was changed without anyone telling me at check-in. The room was clean and comfy. Employees: I became the third wheel in an employee conversation that should have happened AFTER I was checked in. As with any service industry job, if the conversation holds up the customer and is not an emergency situation (filling up the pop cooler), have a discussion AFTER the customer has been helped. Owners: Your upgrades are noted and appreciated. Take the sign down that advertises for Damon's. It's a massive red sign that lights up. This should be a really easy fix that you should implement right away; unplug or maybe there's a switch. There are motion sensors in the bathrooms for the lights. I understand that they save money, but you have them in bathrooms with bath tubs in them. I was enjoying a bath when the lights shut off in the bathroom. I had to figure out how to get the lights to turn back on because waving my arms around sure didn't do it. I think it's a fire code issue to leave ALL doors locked (from inside) except for the lobby doors. This seems like you would get a really hefty fine if a fire marshal noticed it. Your upgrades are going well; update the light sensors, the secure entries, the second elevator that looks like it's been out of service for a long time, and unplug that false advertisement for the restaurant you don't have.
Stayed 1 night in Feb 2023

6/10 Okay

Courtney

Travelled with partner
Liked: Staff & service
I was told if you don't have anything positive to say, don't say anything at all.

8/10 Good

Scott

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2022

4/10 Poor

Jay

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2022

2/10 Terrible

robert

Stayed 1 night in Nov 2022

4/10 Poor

Liza

Stayed 1 night in Nov 2022

8/10 Good

robert

Stayed 1 night in Nov 2022

8/10 Good

Danielle

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Oct 2022

2/10 Terrible

Jamie

Stayed 1 night in Oct 2022

2/10 Terrible

Samantha

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Frances Annitta

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2022

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2022

6/10 Okay

Don

Travelled with family
Liked: Cleanliness, staff & service
Clean rooms but no room service for 3 days. Also bathtub drained slowly.
Stayed 3 nights in Aug 2022

2/10 Terrible

Kristy

Stayed 1 night in Aug 2022

2/10 Terrible

Kristy

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

4/10 Poor

Keith

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff member at the front counter was very pleasant, however, that is about it for this hotel. It is run down and there seems to be minimal maintenance to the hotel and grounds. Their pool, breakfast area, dining room were all closed so it gave the hotel a deserted feeling. There were vagrants wandering the parking lot and coming into the lobby. Overall, a very disappointing stay here and would not recommend.
Stayed 1 night in Aug 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2022

10/10 Excellent

Juan carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitacion muy limpia
Stayed 3 nights in Jul 2022

2/10 Terrible

Patrick

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Linda

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Bathroom so small it was a safety hazard. Given password for wifi but no plugs to recharge devices. Ice machine on my floor didn't work. There was a vibration in the room from the airconditioning system. Felt like "Magic Fingers" all night!!! Neighborhood not desirable. Restaurant and lounge in hotel closed. Arby's and McDonald's front doors were locked with no posting as to the reason. Could only get food at the drive thru.
Stayed 1 night in Jun 2022

2/10 Terrible

Zuriel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty place bad location
Stayed 1 night in Jun 2022

2/10 Terrible

radha, Bellaire

Disliked: Staff & service, amenities, property conditions & facilities
They have no AC.
Stayed 2 nights in Jun 2022

2/10 Terrible

Tyler

Disliked: Staff & service, property conditions & facilities
No air, dirty
Stayed 1 night in May 2022

2/10 Terrible

Jerome

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to cancel my reservations as there was no air conditioning in the entire property.
Stayed 3 nights in May 2022

2/10 Terrible

Rahul Reddy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Worst
Stayed 1 night in May 2022

6/10 Okay

David

Ice machine don't work
Stayed 1 night in May 2022

6/10 Okay

Tim

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Was placed in room with broken door scanner (work order placed but no note in system), which required 4 trips back to the desk and a room reassignment. Took 1.25 hours to resolve and several other potential guests left due to delay. Also, the temperature was controlled at the facility level and the AC wasn't on, meaning my room was extremely hot. My window opened, which was nice, but there was no screen and the left side of the frame was broken. Front desk attendant was kind despite being overwhelmed by the influx of people.
Stayed 1 night in Apr 2022

8/10 Good

Jackie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
South East Indy
Room was clean. Overall building was clean. Easy to find. No breakfast options but had coffee maker, hair dryer, fridge and microwave. Close proximity to gas stations and good food options. Definitely had what we needed. Would stay there again.
Stayed 3 nights in Mar 2022