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Friendly staff willing to go the extra mile. Noticeable was the lack of expectation for tips !
Property was very well situated on Bonham street. It was clean and modern. Staff were very polite and friendly
Easy to access from airport via train to Hong Kong station and then through hotel bus transit system shuttles that are available for almost all hotels. Check in was easy. Room was good quality, clean, and comfortable after long days. Staff were friendly. Location was pretty good overall but no major ...
Hotel staffs are very friendly. The receptionist gave me a free room upgrade with the phenomenal view of the city.
Good location, good facilities including restaurant, pool and shuttle. They made my room available earlier than check in time and provided me with a free breakfast. Staff is not welcoming and bossy.
Excellent customer service. The staff is very nice. They take care of any requests and/or complaints immediately.
Tightly knit hip area, lots to see while strolling the streets. Small hotel with friendly staff.
Best hotel in the world. Still great after 27 years.
Convenient location is the selling point of this hotel
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