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Reviews of Aparthotel Adagio La Défense Esplanade

Aparthotel Adagio La Défense Esplanade
35 Cours Michelet, La Defense 10, Puteaux, Hauts-de-Seine

Reviews

7.8

Good

Rating 10 - Excellent. 92 out of 333 reviews" "
Rating 8 - Good. 145 out of 333 reviews" "
Rating 6 - Okay. 64 out of 333 reviews" "
Rating 4 - Poor. 14 out of 333 reviews" "
Rating 2 - Terrible. 18 out of 333 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Yaqoub, Long Island City

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Mark

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2023

2/10 Terrible

Morteza

Stayed 7 nights in Aug 2023

4/10 Poor

Jesus

Disliked: Cleanliness, property conditions & facilities
No in the best condition
Stayed 5 nights in Jun 2023

4/10 Poor

Marisol

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Location is good
Stayed 3 nights in Jun 2023

8/10 Good

Paul

Business traveller, Travelled with family
Liked: Cleanliness, room comfort
Great option for extended stays!
This place is a great option if you want a full suite (bedroom, living room, kitchen) and don't mind NOT having daily room service. The hotel was very close to the Metro station so we were able to come and go easily. The hotel was also very close to the Westfield Les 4 Temps, a huge shopping mall! The one big downside is that finding the taxi/rideshare pickup is very difficult because the whole La Defense neighbourhood is under construction and there are multiple layers of streets, so even with your phone map, it's not easy to find the pickup spots.
Stayed 4 nights in May 2023

10/10 Excellent

ALVARO

Stayed 2 nights in May 2023

4/10 Poor

ALVARO

Travelled with family
Liked: Room comfort
Stayed 2 nights in May 2023

8/10 Good

chris

Liked: Cleanliness, amenities
Stayed 5 nights in Apr 2023

4/10 Poor

ARLONI

Travelled with family
Disliked: Cleanliness, room comfort
It is Ok...
The apartments are old, needing urgently a renew. The room that I was had a link from the bathroom, but the management changed me right away. The staff, including the restaurant crew, are very helpful. Other negative point is related to location. Although it is located at the La Defense area, the location of hotel is confusing to reach by car, so Uber /Bolt /Transfers etc had problem to reach at the hotel in our case. The breakfast area is very small, so be prepared to wait for a table. And, as stated for a Aparthotel, you have to pay for extra housekeeping if done less than a week or for clean towels. Not sure if I would return again. From all points mentioned above, housekeeping is which is more important for me and having to pay for it, even for clean towels is very strange for me.
Stayed 7 nights in Apr 2023

8/10 Good

Jacobo

Travelled with family
Liked: Room comfort
Convenient hotel for families
The hotel is outside of Paris and has good connectivity through one of the main metro lines straight into the heart of Paris (about 25min journey). There was no cleaning service provided for the apartment during our stay. A basic breakfast is available for an extra fee.
Stayed 7 nights in Mar 2023

10/10 Excellent

Ong

Travelled with family
Liked: Room comfort
Decent hotel stay. Clean room. Nice.
Stayed 2 nights in Sep 2022

2/10 Terrible

Kathryn

Disliked: Cleanliness, amenities, property conditions & facilities
YUCK! Yuck to the location, Yuck to our way over priced room, Yuck to the continually rude staff. Don’t recommend! AT ALL! We were eaten boy mosquito, air conditioning didn’t work, wallpaper ripping off the walls, rock hard floors, dated furniture, a hostel would have provided better I feel.
Stayed 4 nights in Oct 2022

8/10 Good

Ong

Stayed 1 night in Sep 2022

10/10 Excellent

CORINE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 18 nights in Jul 2022

6/10 Okay

Amit

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Unless you are traveling for business in the Defense area, avoid this property if you can. To begin with, finding access to the property was a nightmare. We were in an Uber and their maps don’t show the location correctly. Google maps was correct, but with all the complicated roads in the area it took the driver 4 attempts and about 20 extra kilometers before we got there. Even then, we were on “-2” level with a locked door - reception being on level 0. The place works fine if you are only using the RATP Metro. The carpet and furniture in our room was stained and in bad shape, but otherwise, the room was functional and spacious. The breakfast room in this property is tiny, and got crowded easily. Another issue with the location is that all the restaurants and businesses near this property are closed over the weekend. We got there on a Friday afternoon and had a hard time dime finding a place that was open.
Stayed 3 nights in Aug 2022

8/10 Good

ahsan

Travelled with family
it was very basic and probably need some improvements
Stayed 7 nights in Jul 2022
Response from M.BONNOT on 28 Jul 2022
First of all, we want to thank you for your loyalty. We have taken note of your feedback and are sorry that you found your recent stay with us disappointing.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Functional place to stay
Positive: Aircon works fine. Close to the Metro station. Quiet room. Comfortable beds. Friendly staff. Some rooms with Effil tower view. Negative: No coffee, tea and milk provided. No service at all. No daily cleaning. Broken room safe. Many stains on wall. Freezer has not been cleaned for ages.
Stayed 4 nights in Jul 2022
Response from M.BONNOT on 25 Jul 2022
First of all, please accept our sincere thanks for your loyalty. We also want to thank you for sharing your comments with us: feedback is the driving force for improving the work of our teams.

10/10 Excellent

serge, Germantown

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very cleaned and organized . Great costumer service. Ii will be back again next summer. Just wonderful. Thanks.
Stayed 2 nights in Jul 2022
Response from M.BONNOT on 25 Jul 2022
A big thank you for your rating and especially for your loyalty, which is most gratifying.

2/10 Terrible

GUILLERMO

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
First, the hotel receptionists were not professional and rude at any inquiry we had. They did not help us resolve our problems regarding our stay and accommodation, they had an unpleasant attitude and had no interest in providing a good service. Also, the entire hotel had no internet connection for around 48 hours before we left, and when we requested help on this issue no one offered an answer other than they tried to call for the internet provider. Without internet, we couldn’t operate as we wished, no uber or apps for transportation services and when we asked for help no one cared to give it to us. Lastly, the hotel id completely poor in higiene, no cleaning service in over 4 days of our stay, even when we arrived the bathrooms had stains, the elevators were nasty and even the walls in the rooms. We had to run for about 10 minutes to get internet the day we were leaving beacuse the hotel had no service and the receptionist refused to help us get a cab service. Thus, we exposed our security, integrity and overall trip since we spent almost an hour trying to get help for our transportation for the airport
Stayed 3 nights in Jun 2022
Response from M.BONNOT on 25 Jul 2022
As our ultimate goal is your satisfaction, upon your next stay, do not hesitate to bring any issue to the attention of our reception, allowing us to take immediate action.

10/10 Excellent

Masood

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel staffs were very helpful and friendly specially hotel’s director Murielle understood our issue with our room and quickly responded with offering us better room with no additional charge. Also receptionist, Miguel was always helpful with any questions we had, he took extra steps to called around to find a laboratory close to hotel for our Covid testing, and cafeteria staff Christoph was a pleasant person to see every morning.
Stayed 8 nights in Apr 2022
Response from gm on 6 May 2022
Dear Masood, ilt was a pleasure to welcome you. Hoping seeing you and your family for a next stay ! Your sincerely. Murielle BONNOT / General Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
Stayed 7 nights in Apr 2022
Response from Murielle BONNOT / GM on 28 Apr 2022
Cher Client, merci d'avoir pris le temps de nous noter. Au plaisir de vous revoir très vite. Bien à vous. Murielle BONNOT / Directeur

8/10 Good

Ioan

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2021
Response from gm on 15 Dec 2021
Cher Client, merci d'avoir pris le temps d'un commentaire. Bien à vous. Murielle BONNOT / Directeur

8/10 Good

MOHAMAD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel in an excellent location
It was very good stay and staff were very helpful
Stayed 3 nights in Feb 2020
Response from Chloe on 25 Feb 2020
Good morning, Thank you for your good review. We are pleased to see that you enjoyed your with us, and we hope to see you again soon ! Kind Regards,

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the metro and food and very clean
Stayed 6 nights in Feb 2020
Response from RECEPTION on 23 Feb 2020
Good morning, Thank you for this feedback. We are very happy that you enjoyed your stay and hope to see you again. Kind Regards, Chloe

8/10 Good

Chia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice cosy apartment
Not easy to find by taxi But it is convienently located near subway. Good place for those who want to cook. Overall is a good place to stay if you are looking to stay around La Defense
Stayed 1 night in Sep 2019
Response from Reception on 5 Oct 2019
Bonjour, To come by taxi, the address is 33 voi des sculptors. Cordialement / Best regards Barri Djassi IAIA LA RÉCEPTION

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2019
Response from Adagio Esplanade on 23 Apr 2019
Madame, Monsieur, Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt! Veuillez agréer, Madame, Monsieur, nos salutations distinguées. Adagio Esplanade la Défense

8/10 Good

Yuet Fun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019
Response from Manager on 2 Apr 2019
Dear Guest, We very much appreciate your comments regarding your stay at the Aparthotel Adagio La Défense Esplanade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 Excellent

Ananthanarayan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean Room. Good Guidance from front office. Kitchen appliances are very helpful.
Stayed 8 nights in Mar 2019
Response from Manager on 2 Apr 2019
Dear Guest, We very much appreciate your comments regarding your stay at the Aparthotel Adagio La Défense Esplanade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
The location is a bit hard to find. Near metro. Not many restaurant around
Stayed 3 nights in Dec 2018
Response from Aparthotel Adagio Esplanade on 1 Jan 2019
Dear Guest, As our ultimate goal is your satisfaction, upon your next stay, do not hesitate to bring any issue to the attention of our reception, allowing us to take immediate action. Aparthotel Adagio Esplanade

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strange lobby that was hard to get to but it was a pleasant stay!
Stayed 1 night in Nov 2018
Response from Adagio Esplanade team on 1 Jan 2019
Dear Guest, Thank you for taking the time to recommend our aparthotel. Adagio Esplanade team

2/10 Terrible

LolaDee, Lagos NG

Business traveller
Disliked: Staff & service, property conditions & facilities
The heating in my room did not work for most of my stay. In mid December this was absolutely terrible. The hotel eventually put a heater in my room but that could only heat one room at a time and the bathroom was freezing so having a shower was torture. It seems I made a mistake with my booking as I thought I was to check out on 15/12 whereas my booking ended on 14/12. So by the time I returned from my meeting on 14/12 afternoon, I found that my room had been packed up, the contents of my fridge/freezer thrown away and I had been checked out. The hotel should have called me to inform me that I had passed the check out time and offered me an extension or an opportunity to come and pack up my room myself. I ended up throwing away some of my bath products after they had been handled by an unknown other. Also, the contents of my fridge/freezer should have been kept for me to collect when I returned to the hotel as they would have know I would to, at the very least, collect my luggage. All this without any compensation at all!!!
Stayed 4 nights in Dec 2018
Response from Adagio Esplanade team on 1 Jan 2019
Dear Guest We are sorry for the inconveniences you encountered during your stay at our aparthotel. Hoping to see you again soon at one of our aparthotels. Adagio Esplanade team

8/10 Good

Chee Boon

Simple stay, Good location
Simple hotel and breakfast
Stayed 5 nights in Nov 2018
Response from Adagio Esplanade team on 1 Jan 2019
Dear guest, Your satisfaction is the best reward for our staff who work day after day to provide you with perfect service. Adagio Esplanade team

2/10 Terrible

jay, Paris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vomit in enrty corridor not cleaned for 2 days
Stayed for a work trip and was ridiculously over priced, three-star but would give it two.. they don’t clean your rooms or give you fresh towels. Somebody was sick in the entrance to the building and it still was not cleaned up 2 days later.. this is unacceptable.
Stayed 4 nights in Sep 2018
Response from ADAGIO LA DEFENSE ESPLANADE on 16 Oct 2018
Dear Jay, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio La Défense Esplanade. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Adagio La Défense Esplanade

2/10 Terrible

Abdullah, Saudi Arabia

Disliked: Cleanliness, staff & service
Stayed 7 nights in Aug 2018
Response from ADAGIO LA DEFENSE ESPLANADE on 25 Oct 2018
Dear Abdullah, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio La Défense Esplanade. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Adagio La Défense Esplanade

6/10 Okay

David, Virginia, US

Liked: Cleanliness, property conditions & facilities, room comfort
Close to Metro.
Stayed 16 nights in Jul 2018
Response from ADAGIO LA DEFENSE ESPLANADE on 16 Oct 2018
Dear David, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Adagio La Défense Esplanade

8/10 Good

Tom, Southern California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was great for our family. Very near a main subway line so you can get anywhere pretty easily. Actually had a view of the Eiffel tower out in the distance. Grocery store a 5 mniute walk away. Very quiet. I would stay here again.
Stayed 7 nights in Jun 2018

10/10 Excellent

Ananthanarayan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
The stay was good. It was quiet which allowed me to work in peace as I was on a business trip. The location of the hotel saved me transportation costs as I was close to the office I was visiting. All the equipment were in working condition.
Stayed 8 nights in Jun 2018
Response from ADAGIO LA DEFENSE ESPLANADE on 16 Oct 2018
Dear , Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Adagio La Défense Esplanade

10/10 Excellent

Satya, India

Liked: Staff & service, property conditions & facilities, room comfort
Comfortably located
This aparthotel is comfortably located in the business hub of Paris. Overall, the aparthotel is maintained well & the staff are courteous.
Stayed 4 nights in Jun 2018

6/10 Okay

Michael

Liked: Staff & service
Disliked: Property conditions & facilities
Convenient location but not great rooms
The hotel is in a good location for La Défense and the surrounding businesses. The rooms are fairly clean, however are not the most welcoming and feel quite sparse and dingy. The walls are also seemingly made of paper.
Stayed 5 nights in May 2018

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Hotel staff is very good
Getting a Taxi in this area is very difficult. Family rooms are very good, washer dryer is ok. It would be great if the washer dryer is cleaned up. very spacious rooms.
Stayed 6 nights in Mar 2018

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2018

10/10 Excellent

Elie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place
Stayed 7 nights in Dec 2017

8/10 Good

Sameer

Liked: Room comfort
Stayed 8 nights in Nov 2017

8/10 Good

Manuel, London

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel in a very nice area close to everything
The staying was nice and comfortable. But the parking is a nightmare.
Stayed 2 nights in Oct 2017

8/10 Good

Youn Jung

Liked: Staff & service
Disliked: Property conditions & facilities
ok stay
Good location, good service but the hotel is outdated
Stayed 1 night in Oct 2017

6/10 Okay

Ralph

Liked: Cleanliness, room comfort
Disliked: Staff & service
Try somewhere else
Difficult to find entry and lift system a pain
Stayed 1 night in Jun 2017

6/10 Okay

gokulraj

Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2017

8/10 Good

Joe Gees, New York

Liked: Cleanliness, property conditions & facilities
business trip in Paris Defense
the aparthotel la defense esplanade is right in the business centre, it is clean , well equipped , spacious , it has all necessary things like cleaning equipment, television, fridge, cooker dishwasher, The bathroom is well designed, and the bedroom is nice and clean. make sure you know how to find the entrance near Tour Michelet on the back of the hotel.

6/10 Okay

Anand, Trinidad and Tobago

Liked: Cleanliness, staff & service, room comfort
Nice location
Room is a bit small, but clean. The reception personals were helpful and friendly. I would recommend this hotel for short stay