expedia
Photo gallery

Splendid Star Grand Hotel

Star Rating
3.5 out of 5

Information

Reviews

4.6 / 5Wonderful
517 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Spa
  • Restaurant

Map

What's nearby

  • Popular Location
    St. Joseph's Cathedral
    1 min walk
  • Popular Location
    Hoan Kiem Lake
    7 min walk
  • Popular Location
    Ngoc Son Temple
    11 min walk
  • Airport
    Hanoi (HAN-Noi Bai Intl.)
    24 min drive

Choose dates to view prices

Book online or call:

03 7724 9556
  • Superior Twin Room, 2 Single Beds

    Room Amenities

    • Sleeps 2
    • 2 Single Beds
    More details
  • Superior Double Room, 1 Queen Bed

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed
    More details
  • Standard Double or Twin Room

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed OR 2 Large Single Beds
    More details
  • Deluxe Twin Room

    Room Amenities

    • Sleeps 3
    • 2 Large Single Beds
    More details
  • Deluxe Double Room

    Room Amenities

    • Sleeps 3
    • 1 Queen Bed
    More details
  • Honeymoon Room, 1 Queen Bed

    Room Amenities

    • Sleeps 3
    • 1 Queen Bed
    More details
  • Suite, 1 Double 1 Single Bed and 1 Sofa, City View

    Room Amenities

    • City view
    • Sleeps 4
    • 1 Queen Bed and 1 Large Single Bed
    More details
  • Family Suite, 2 Queen Beds, City View

    Room Amenities

    • City view
    • Sleeps 5
    • 2 Queen Beds
    More details
  • Junior Suite, 1 King Bed, Balcony, City View

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Family Room, 2 Queen Beds, City View

    Room Amenities

    • City view
    • Sleeps 5
    • 2 Queen Beds
    More details

About this area

Hanoi

Located in Hanoi's Hoan Kiem neighbourhood, Splendid Star Grand Hotel is in the city centre and connected to a shopping centre. Hanoi Old City Gate and Temple of Literature are notable landmarks, and travellers looking to shop may want to visit Dong Xuan Market and Lotte Center Hanoi. Train Street and Ho Tay Water Park are also worth visiting. Our guests love the hotel's quiet location.

Visit our Hanoi travel guide

What's nearby

  • Popular Location
    St. Joseph's Cathedral - 1 min walk
  • Popular Location
    Hoan Kiem Lake - 7 min walk
  • Popular Location
    Hoa Lo Prison Museum - 9 min walk
  • Popular Location
    Thang Long Water Puppet Theatre - 10 min walk
  • Popular Location
    Ngoc Son Temple - 11 min walk

Getting around

  • Hanoi Railway Station - 16 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 24 min drive

Restaurants

  • Where to eat
  • Serves breakfast.

About this property

Splendid Star Grand Hotel

Art Deco hotel connected to a shopping centre in Hanoi with full-service spa
Along with a full-service spa, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service and concierge services are on-site. All 28 individually decorated rooms feature free WiFi and 24-hour room service. Conveniences include sitting areas and electric kettles, and guests will appreciate thoughtful touches such as bathrobes and slippers.
Splendid Star Grand Hotel offers 28 forms of air-conditioned accommodation with minibars and a safe. This individually decorated and furnished accommodation has separate sitting areas. LCD televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, a complimentary bathrobe, complimentary slippers and a bidet.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Splendid Star Grand Hotel features a full-service spa. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.
This Art Deco hotel also offers tour or ticket assistance, a BBQ and coffee/tea in common area. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.
Splendid Star Grand Hotel is a smoke-free property.
Guests can indulge in a pampering treatment at the hotel's full-service spa.
The spa is open daily.

Policies

Check-in

Check-in between 2:00 PM - 2:00 PM
Late check-in subject to availability

Special check-in instructions

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 350000.0 per day.
  • Free cribs (infant beds)!

Pets

  • No pets or service animals allowed

Payment types at the property

JCB International
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: USD 18 per vehicle (one-way)
  • Rollaway bed fee: USD 350000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. No pets or service animals are allowed at this property.

Property is also known as

  • Splendid Star Grand Hotel Hanoi
  • Splendid Star Grand Hotel
  • Splendid Star Grand Hanoi
  • Splendid Star Grand
  • Splendid Star Hotel Hanoi
  • Splendid Star Grand Hotel Hotel
  • Splendid Star Grand Hotel Hanoi
  • Splendid Star Grand Hotel Hotel Hanoi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Full-service spa

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Vietnamese

Outdoors

  • BBQ grill(s)

Spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate sitting area
  • Slippers

Nearby things to do

Where to eat

4.6

Wonderful

5 - Excellent
358
4 - Good
111
3 - Okay
31
2 - Mediocre
11
1 - Poor
6
4.5
Cleanliness
4.7
Service and Staff
4.1
Amenities
4.4
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2019

3/5

  • Liked: Cleanliness, room comfort

Checked in late-early hours of the morning. Hotel was locked up and completely dark. Had to walk around to find another hotel to assist us. We were then told that we didn’t have a room and that they were going to take us to a different hotel for our stay. No advanced warning or notification from staff prior to showing up that this was the case. we were then told we would be staying at this other hotel the entirety of our stay. Got a call day 2 that we had to check out and return to splendid star. Hotel was okay but given the poor communication and confusion I will not go back nor recommend to others.

Stayed 4 nights in Aug 2019

4/5 Good

  • Liked: Cleanliness, property conditions & facilities

Stayed 3 nights in Jul 2019

1/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Did not get what I booked

Can’t really say what my experience with this hotel was other than that I was moved to a “sister hotel” called Splendora because apparently they didn’t have a room for me at Splendid due to “maintenance” of the rooms. This was the second time this happened to me in Hanoi, it seemed very planned, and I felt kind of scammed. So, in the future, DO NOT move your guests around like that, there is a reason why most book a specific hotel, and being moved to a different location without prior notice is not good service! No complaints about the staff/service at the hotel that I was moved to, however, not what I booked, e.g. I did not get a room with a balcony, size was smaller, etc. Will not book again.

Stayed 2 nights in Jul 2019

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 9 nights in May 2019

    Tell us how we can improve our site