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Reviews of Little Hanoi Hotel

3 out of 5
Little Hanoi Hotel
32 Le Thai To Street, Hoan Kiem District, Hanoi

Reviews

8.6

Excellent

Rating 10 - Excellent. 18 out of 31 reviews" "
Rating 8 - Good. 6 out of 31 reviews" "
Rating 6 - Okay. 3 out of 31 reviews" "
Rating 4 - Poor. 4 out of 31 reviews" "
Rating 2 - Terrible. 0 out of 31 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Staff & service
Stayed 1 night in Jun 2023

4/10 Poor

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Service and staff were super friendly and nice, unfortunately it’s behind a Four Seasons hotel being built and was super noisy from 6am to 10pm. Wouldn’t recommend unless you have noise cancelling headphones.
Stayed 2 nights in Mar 2023
Response from Littlehanoihotel on 21 Mar 2023
We are very sorry for making your stay uncomfortable and the noises. We ask for your understanding as there was nothing we could do to stop the noise as we were also affected a lot. Please can you give us another score because this point affects our hotel a lot

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable
I really liked my stay here. Location was amazing and the bed extremely comfortable. I’m glad I booked the airport transfer with them also as it may have been difficult to find the first time. Staff we very friendly here too. Only down side was that the hot water did not last too long so difficult to wash my hair, otherwise I really liked the room for a solo booking.
Stayed 3 nights in Feb 2023
Response from Littlehanoihotel on 14 Feb 2023
We are very happy to receive your positive feedback, we are very happy if you have the opportunity to visit the hotel and we will fix the problem you mentioned.

10/10 Excellent

Sunil Kumar

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very courtious and generous staff. Very clean and good for overnight stay.
Stayed 1 night in Jan 2023
Response from Littlehanoihotel on 31 Jan 2023
Thank you for your positive feedback, it helps us to improve our service even better.

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for just one night before a cruise on Ha Long Bay and it was perfect. Check in was easy and the location is great. I arrived late at night and had an early departure, but there were coffee shops around that open early, the lake is right across the street and there are a bunch of atms right down the street along with a mini mart. The hotel is within the area for pickup for tours and my taxi from the airport had no issue finding it. Value for the price is excellent and the gentleman working the front desk was helpful and professional.
Stayed 1 night in Sep 2022
Response from Littlehanoihotel on 26 Oct 2022
We feel very happy that you had a great experience not only in Vietnam but also at our hotel. See you on the nearest occasion to visit our hotel to serve you in the best way.

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Little Diamond Hotel on 6 Feb 2020
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
My initial stay was suppose to be at the hotel I booked but they double booked my room and asked me if I am ok to go to their sister hotel which was 10 mins walk from my choice. The male staffs were not understanding of my situation and directed me on what I should do in terms of how I can make my arrangements and told me to do things which were very inconvenient for me! I had terrible communication issues with the male staffs but the female staffs were really nice and did above ans beyond to help me :) I would highly recommend to those booking here to make sure your room is not DOUBLE booked and will not be sent to one of their Sister hostels! The last minute change sure did ruin my prearranged plans to tour around the lake!
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, low price. The location is also good.
Stayed 1 night in Nov 2019
Response from Little Diamond Hotel on 30 Nov 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is right in front of Hoan Kiem Lake and the accessibility is quite well. Just near the hotel, there was a construction site, whose noise was a bit louder but I slept ok. The room I stayed in had two beds, small and large one and the size of the room was big enough for solo traveler like me. However, it seemed the air conditioner didn’t function well, so some people may find annoying depending on the time of the season.. Other than that, I was pretty satisfied during my stay for three nights. If I have a chance to visit Hanoi, I may book this hotel again.
Stayed 3 nights in Oct 2019
Response from Little Diamond Hotel on 22 Oct 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Arthur

Liked: Staff & service, room comfort
Great area. Booked 2 single beds but got a double bed. Staff did bring an extra mattress to put on the floor. Biggest complaint is/was black mold on bathroom ceiling.
Stayed 1 night in Dec 2018

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hostel
We had a good stay at Little Hanoi Hostel 2. The staff are friendly and helpful, helping us get laundry done and passing on messages from tour operators about pick up times. The hostel is set back from the Main Street so the traffic noise is less noticeable. There is some local building going on nearby but there was do disturbances or disruption.
Stayed 3 nights in Nov 2018
Response from Little Hanoi Hostel 2 on 8 Nov 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2018
Response from Little Hanoi Hostel 2 on 8 Nov 2018
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Verified traveller

Stayed 2 nights in Oct 2018
Response from Little Hanoi hostel 2 on 8 Nov 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Celine

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect. Jenny is marvelous. She booked tours for us and made our stay memorable.
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Yoshinao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
何よりもスタッフの方々皆、フレンドリーで親切です。9日間の宿泊でしたが、安心して滞在を楽しむことができました。英語での対応ですが、日本語を少し話す男性もいます。なので日本人の方にもおすすめです。 ホアンキエム湖南西に位置するホテルで、大通りからは見えず、トンネルみたいな路地を入った所にあるホテルなのでベトナム旅行に慣れていない方は最初不安になるかもしれませんが、大丈夫です。ホアンキエム湖まで歩いてすぐのホテルでかなり便利です！ リトルハノイホステル2と表記されているサイトもあるようですが、ホステルではなくホテルになります。シンプルなホテルをイメージしていだだくと良いかもしれません。 バスタオル、ドライヤーは付いていますが、その他は自分で持参する必要があります。トイレはベトナム式ウォシュレット付きです。ハノイはウォシュレットがホテル以外はあまり見かけませんので、使い慣れると結構重宝します。ちなみにトイレにはトイレットペーパーを流さず、備え付けのゴミ箱に入れます。 500mlサイズのペットボトル9本程度入るドリンク冷蔵庫があります。ランドリーはありませんので、洗濯物があるときは、1キロ当たり3万ドンをスタッフの方に払って行いました(現時点)。近くにコインランドリーもあったので、調べて行くこともできるかもしれません。 部屋のお掃除は担当スタッフがいないときはありませんが、お願いすればいつでも行なってくれます。 シャワーはお湯がでますので、温度調節をして使用します。一点、ベトナムでは、シャワーの排水口の水はけは良くないので辛抱強く流れるのを待ちつつ、コツをつかみながら洗う必要があります。 総評として、ベトナム感を満喫するには充分なホテルだと思います。ホテルをきれいにするスタッフの意識は高く、親切丁寧な対応なのでまた来たいという気持ちにさせ、温かさを感じるホテルでした。リーズナブルな旅行を検討している方にもおすすめします。とても楽しい印象深い思い出となりました。
Stayed 9 nights in Oct 2023

10/10 Excellent

YOJIRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
スタッフが良い
スタッフがフレンドリーでとても親切
Stayed 1 night in Oct 2023

8/10 Good

younhee

Stayed 3 nights in Jun 2023

8/10 Good

NORIKO

Travelled with family
Liked: Cleanliness, staff & service
ホアンキエム湖のすぐそばで、便利な場所にあります。値段のわりに清潔でした。ただ大きな通りから暗く（感知式の電気あり）湿った路地を入ったところにあるので、わかりにくいです。 部屋のドアは少々閉めにくかったです。 部屋にケトルがなかったので貸してほしいと伝えると無いと言われました（通じてなかったのかも？）　次の日ケトルを一階で見つけたので、貸して欲しいと言うとすんなり借りれました。
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
พนักงานให้การบริการที่ดีเป็นกันเองและที่พักก็สะอาดใกล้สถานที่เที่ยว
Stayed 1 night in Jan 2020
Response from Little Diamond Hotel on 6 Feb 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Stayed 5 nights in Nov 2019
Response from Little Diamond Hotel on 12 Dec 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Friendly staff with a great service and not far from the landmark or the famous places.
Stayed 2 nights in Nov 2019
Response from Little Diamond Hotel on 30 Nov 2019
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Staff members were kind and hard working, but the hotel was right behind a construction site. They worked at night, and the floor shook whenever they drilled the ground which made me struggle to sleep. Shower had low water pressure and it is more like a motel room than a hotel. + no elevator and dont expect an amazing breakfast.
Stayed 1 night in Aug 2019

4/10 Poor

Marion

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
personnel très accueillant et hôtel bien placé près du centre de la veille ville. Bon petit-déjeuner. Nous apprécions que les boissons chaudes soient en libre service.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2019
Response from Little Hanoi Hostel 2 on 17 Apr 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2019
Response from Little Hanoi on 17 Apr 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from Little Hanoi on 17 Apr 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and friendly.
It was nice stay, room was clean, all of staffs are friendly. Coffee was nice, location is good. Large construction in front of the hotel was not my trouble, but otherwise I could see the Lake from 2nd floor room window. Tiny super market is near. Many local good taste restraunts are around hotel. The hotel.com map was wrong, I had to check exact location from the hotel address in Google Map.
Stayed 2 nights in Dec 2018

8/10 Good

エリック, 日本東京

Liked: Cleanliness, staff & service, room comfort
ドアの調子が悪く3回スタッフの方に開けに来ていただきました。スタッフの方は嫌な顔せずとても親切でした。洗濯は1キロ2ドルで、出来上がった状態で持ってきてくださりました。観光や食事にも丁度良い場所です。
Stayed 2 nights in Oct 2018
Response from Little Hanoi Hostel 2 on 8 Nov 2018
Thanks for staying with us. We appreciate your feedback!