My Ngoc Hotel Catba
2.5 star property

Beach hotel with a business centre and a bar/lounge

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May 2024

My Ngoc Hotel Catba

Photo gallery for My Ngoc Hotel Catba

Balcony
Front of property
Minibar, soundproofing, free WiFi
Dining
Lobby

Overview of My Ngoc Hotel Catba

5.2

Popular amenities

  • Gym
  • Bar
  • Room service
  • Air conditioning
  • Housekeeping
  • Free WiFi

Check out the area

212 Street 1/4, Cat Ba Island, Hai Phong
  • Popular LocationGreen Bamboo Forest1 min walk
  • Popular LocationNhà hàng Green Mango1 min walk
  • Popular LocationCat Co Beach8 min walk
  • Popular LocationTung Thu Beach18 min walk
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Room options

Standard Double or Twin Room, Sea View

cleanliness

Highlights

Soundproofed
Air conditioning
TV
Minibar
Cable channels
Desk
Daily housekeeping
Mobile key entry
  • 25 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Superior Room

cleanliness

Highlights

Soundproofed
Air conditioning
TV
5 bedrooms
Minibar
Cable channels
Desk
Daily housekeeping
  • 20 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

Family Room

cleanliness

Highlights

Soundproofed
Air conditioning
TV
Separate bedroom
Minibar
Cable channels
Desk
Daily housekeeping
  • 25 sq m
  • Sleeps 3
  • 3 Double Beds

Similar properties

About the area

Hai Phong

My Ngoc Hotel Catba is located in Cat Hai, a neighbourhood in Hai Phong. Tuan Chau Amphitheater and Quang Ninh Museum are cultural highlights, and some of the area's activities can be experienced at Viet Hai Pier and Halong Bay Marina. Tuan Chau Park and Typhoon Water Park are also worth visiting.

What's nearby

  • Cat Co Beach - 8 min walk
  • Tung Thu Beach - 18 min walk
  • Cat Ba National Park - 2 min drive
  • Lan Ha Bay - 2 min drive
  • Cannon Fort - 6 min drive

Getting around

  • Ga Ha Long Station - 82 min drive
  • Haiphong (HPH-Cat Bi) - 78 min drive

Restaurants

  • Oasis Bar - 1 min walk
  • The bigman Restaurant - 2 min walk
  • Start-Up Coffee - 6 min walk
  • Thảo Minh Hotel - 6 min walk
  • Quân Cát Bà Family - 6 min walk

About this property

My Ngoc Hotel Catba

Hotel located in Cat Hai
Consider a stay at My Ngoc Hotel Catba and take advantage of a terrace, a garden and a playground. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • A front desk safe, smoke-free property and ATM/banking services
  • Tour/ticket information, a 24-hour front desk and luggage storage
  • Concierge services
Room features
All guest rooms at My Ngoc Hotel Catba feature thoughtful touches, such as 24-hour room service and air conditioning, in addition to amenities, such as free WiFi and sound-insulated walls.
Extra amenities include:
  • TVs with cable channels

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • A bar/lounge
  • Snack bar/deli

Things to do

  • Gym
  • Playground

Family friendly

  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Picnic area
  • Terrace

More

  • Smoke-free property

Room amenities

Bathroom

  • Towels

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system, a first aid kit and window guards

Property is also known as

My Ngoc Hotel Catba Haiphong
My Ngoc Hotel Catba
My Ngoc Catba Haiphong
My Ngoc Catba
My Ngoc Hotel
My Ngoc Hotel Catba Hotel
My Ngoc Hotel Catba Hai Phong
My Ngoc Hotel Catba Hotel Hai Phong

Frequently asked questions

Is My Ngoc Hotel Catba pet-friendly?

No, pets are not allowed at this property.

What time is check-in at My Ngoc Hotel Catba?

Check-in start time: 2 PM; check-in end time: 10 PM.

What time is check-out at My Ngoc Hotel Catba?

Checkout is at noon.

Where is My Ngoc Hotel Catba located?

Located in Cat Hai, this beach hotel is within 1 mile (2 km) of Cat Co Beach, Tung Thu Beach and Lan Ha Bay. Cannon Fort and Cat Ba National Park are also within 2 miles (3 km).

My Ngoc Hotel Catba Reviews

Reviews

5.2
Rating 10 - Excellent. 0 out of 9 reviews" "
Rating 8 - Good. 2 out of 9 reviews" "
Rating 6 - Okay. 3 out of 9 reviews" "
Rating 4 - Poor. 2 out of 9 reviews" "
Rating 2 - Terrible. 2 out of 9 reviews" "

6.0/10

Cleanliness

3.8/10

Staff & service

4.6/10

Property conditions & facilities

Reviews

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place for the money
This is a nice hotel nothing fancy. Clean room cold AC small TV but right in the middle of Catba. There is also a restaurant and Cafe in lobby, I got a fruit drink and some coffee it was great and very reasonably priced. It's a little hard to find on GPS I don't think they have the address correct. Overall I would stay there again. Oh yeah and if you're looking just to relax in your room they do have a few English TV channels.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities

2/10 Terrible

hien, canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
wrose
this hotel no good service and i never come here again

4/10 Poor

Abigail

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed with other peoples hair when I got there no one empties the trash in the bathroom at all, and the bathroom was weird. But the view was great, room was big and there's solid AC.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not go here
Over priced and ants in the room! Bad service and hard beds

6/10 Okay

Mathieu, montreal

Liked: Cleanliness, room comfort
Disliked: Staff & service
Parfait pour une nuit
Chambre avec superbe vue 1 lit mou l'autre très dur Personnel pas très sympathique De nombreux Restos à proximité Possibilité de louer des motos Rapport qualité /prix ok Je vous recommande le like cafe!

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Khách sạn không có máy sấy tóc. Rất bận tiện.
Thời điểm mình đi Cát Bà rất vắng vẻ. Ks còn trống rất nhiều phòng và bản thân mình cũng bị đặt thừa 1 phòng mình đã thanh toán trước hết, mình mất không 1 phòng mình cũng chấp nhận. Vậy mà khi mình có hỏi nhân viên ks, rằng có thể linh động cho mình check out muộn 1h được không? Bởi vì khách sạn vắng khách nên mình out muộn 1h cũng chẳng ảnh hưởng gì. Vì hôm sau tàu 2h mới chạy. Vậy mà nhân viên ks bảo mình hỏi ý kiến ông chủ đang ngồi ở cửa. Mình hỏi thì ông chủ khách sạn nói:"ở thêm thì tính thêm tiên thôi". Theo quy định thì đúng là như vậy tuy nhiên nếu ks vắng như vậy thì nên linh động cho khách để họ thoải mái. Còn nữa, mình hỏi là ks mở cửa tới mấy giờ thì ông chú đó bảo về trước 12h. Từ khi nào ks có quy định như vậy vậy ? Rất là không thích thái độ của ông chủ khách sạn. Ổ điện ở trong phòng ít và đặt ở những vị trí khó sử dụng.

6/10 Okay

Oliver

Disliked: Staff & service, property conditions & facilities, room comfort
Nebensaison = Bausaison
Wir waren für 3 Nächte im My Ngoc. Hier ist Nebensaison = Baustellensaison! Einmal war ein Betonkran so vor das Hotel gestellt, dass wir kaum hinein konnten. Tagsüber wurde der Lift oft zum Zement transportieren benutzt. Ab 8h a.m. wurde gehämmert. Es hat nur eine Frau, welche Englisch spricht, die ist aber selten da. Restlicher Staff spricht NULL ENGLISCH, das ist mühsam. Also kann man auch nichts reklamieren, es veesteht wh niemand etwas und die Frau meinte winmal sie hätte ein Baby und hätte nicht immer Zeit. Tja....so kriegt man schnell schlechte Reviews! Das Hotel wäre sehr zentral, das Zimmer welches wir hatten (402), war gross. Doch der Kühlschrank stinkte, das Wasser des Lavabos floss durch das Bad, etc. Die Zimmer ober unt unter uns waren die reine Baustelle. Gesagt wurde uns nie etwas, auch ein Nachlass stand nicht drin (man konnte ja nicht mit den Leute än sprechen). Für das wenige Geld (nur 12$) war es ok, weil wir ja nur dort schliefen und ganztags jeweils auf Exkursionen waren!

8/10 Good

Vincent

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Service inexistant sinon belle chambre très bien située