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Reviews of Inn Residence 18

2.5 out of 5
Inn Residence 18
103, Lebuh Cinta, George Town, Penang

Reviews

8.2

Very good

Rating 10 - Excellent. 13 out of 50 reviews" "
Rating 8 - Good. 29 out of 50 reviews" "
Rating 6 - Okay. 5 out of 50 reviews" "
Rating 4 - Poor. 2 out of 50 reviews" "
Rating 2 - Terrible. 1 out of 50 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean room with good Wifi and AC
Stayed 3 nights in Apr 2024
Response from Inn Residence 18 on 4 Apr 2024
Thank you.

10/10 Excellent

chitra

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very good 👍
Stayed 2 nights in Apr 2023
Response from Inn Residence 18 on 19 May 2023
Thank you

8/10 Good

Sock Leng

Travelled with family
Liked: Property conditions & facilities
Stayed 3 nights in Dec 2022

8/10 Good

Stanley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price for Budget accomodation
Decent room for a short stay. Location is great. Easy finding food nearby. Counter staff is friendly.
Stayed 1 night in Dec 2022
Response from inn residence 18 on 9 Dec 2022
thank you for your booking

4/10 Poor

Bern

Disliked: Property conditions & facilities
room was really small and no window at all, the walls had water leakage stains all over & paints were dropping off. Staying in the room will never know if its day or night. Only plus point was its location is very convenient, near the major bus terminal (Komtar), a night food street is very closed by too. other than that.. I would not recomment this place at all.
Stayed 3 nights in Dec 2018

8/10 Good

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay, staff is friendly and helpful. Walking distance to Komtar bus hub, mall, hawker stall and some attraction places nearby. The only problem is can hear noise from outside in the middle of the night. Overall worth staying and great value for budget traveling.
Stayed 2 nights in Sep 2018

8/10 Good

Siang hock

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
Very convenient, 5mins walk to Prangin Mall and a lot of foods nearby.

8/10 Good

Sherny, Kuala Lumpur

Liked: Cleanliness, staff & service
Good location, near sightseeing , easy for food
good trip, but because of public holiday, traffic very jam only
Stayed 2 nights in Feb 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
when raining not safe. Flooded
Stayed 3 nights in Jan 2018

8/10 Good

YONG CHING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenience, Good Location
The receptionist at the counter is friendly and helpful. The room is ok with the bAsic facilities i need. Street food and coffeeshops are just outside the hotel. The Praganin Mall n Komtar are just walking distance away from the hotel... Some sightseeing places are just nearby as well....A very convenience place to explore around the GeorgeTown
Stayed 3 nights in Aug 2017

8/10 Good

Donny

Liked: Staff & service
Stayed 1 night in Sep 2017

10/10 Excellent

Tay, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very closer to Komtar
Great place to move around the City. Plenty of street foods available.
Stayed 4 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2017

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
One night stay
Overall is ok. Room is clean but phone reception is bad. There's totally no service inside the room. WIFI reception is very poor as well. We're like oversea whenever we're inside the room.
Stayed 1 night in Jul 2017

8/10 Good

Tushar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Close to komtar and chulia
Stayed 4 nights in May 2017

10/10 Excellent

Pauline, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice small hotel near food street
Value for money. The place is near to Kimberley food street. Room is clean, neat but abit to the small side. Staff is friendly and polite. Walking distance to many sightseeing place. Will stay here again, when in Penang.
Stayed 2 nights in May 2017

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Good stay at this small hotel. Nice staff, decent wifi, clean room serviced everyday during my four night stay. Many places to eat in the surrounding area and within walking distance to the local attractions. Would stay at this hotel again.

8/10 Good

Stephy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is quite unique, room is clean and comfortable .

10/10 Excellent

CHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Comfort stay
Places to visit within walking distance and easy to get transport

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Staff is helpful. Room is small
It is a short walk to most places.

8/10 Good

Janette, Kuala Lumpur, Malaysia

Liked: Cleanliness, staff & service, room comfort
Overall satisfied with the location. Very convenient

10/10 Excellent

Lorie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxiouriois getaway in KL
Everything is pleasant. Nicy situated, easy to access with the monorel. View from the top is amazing. Pool, spa, sauna... A1

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities

8/10 Good

Cheah, Ipoh

Liked: Cleanliness, staff & service
Ok
Overall is ok , walking distance

8/10 Good

Hassan, Glasgow, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great, few small quibbles
Staff were lovely, location is great, room was nice. Only issue is that you can hear absolutely everything happening in the hallway in your room, it's as if there's no door. So in the mornings I was awoken by other tourists chatting and shouting etc. Then my room was at the end of the hallway and next to some laundry machine or something and all day long I could hear the staff working away on it, again as if it was inside my room. Not good if you want to catch a nap during the day. Overall it was good though and I would stay again.

8/10 Good

YIP, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth for the rate, good location and quality of service.

10/10 Excellent

Cindy, kuala lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love to stay here..Enjoy my trip alot.
Very nice homestay, clean environment and staff are very very helpful and kind. I request to borrow phone charger and they lend me their own, I ask them where for breakfast and they recommend me to place that really serve good food. The food they suggest are nice and near to the living place. The location are very convenient in Georgetown. Just few steps to Kimberley road which sells many nice food there at night. Few streets to shopping malls and street art area. They provide maps and offer bicycle renting too, receptionist are available for 24/7. Drinking water are provided, and we rent a room with private bathroom with heater.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice hotel
the room quite small but comfortable.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel
Great little hotel with very helpful staff. Very near good places to eat - hawkers just 1 minute away and within walking distance to many famous local eating places. Easy access to the main bus station. Quiet rooms. No window in the bedroom but as the renovation was new, this is not a problem as the air conditioner worked well keeping the room cool and dry and odor free. Would stay there again.

4/10 Poor

Lindy, Australia

Disliked: Staff & service, property conditions & facilities, room comfort
Overpriced windowless box
I checked into this hotel on our first day in George Town and immediately checked out again. I feel that this place is more like an overpriced backpacker joint than a hotel. The room did seem clean but that wasn't good enough for me, it was also on the ground floor near reception so was noisy. Admittedly I was very tired and grumpy from an early start and the stresses of travel with my teenage son but this place did not seem very comfortable at all. I booked through this website but it was a non refundable deal so I just forfeited the money. Reception staff did not try to offer me another room or encourage me to stay in any way. This might be ok if you just want a clean room in a good location but I expected a little more.

2/10 Terrible

LAI

Disliked: Property conditions & facilities
房間裡螞蟻🐜在走路，床罩下有頭髮，沒小冰箱
Stayed 2 nights in Apr 2024

8/10 Good

Piyanuch

Liked: Cleanliness, staff & service
เดินทางจากหาดใหญ่โดยรถตู้ลงที่ Prakin mall แถว Komtar หันหลังเดินตรงมาได้เลยประมาณ 4-5 นาที สะดวกมากแถวถนน Kimbery มีร้านอาหารช่วงกลางคืน
Stayed 2 nights in Sep 2023

10/10 Excellent

Wong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
值得推荐
房间住宿方面还不错，柜台上的小姐都很亲切，房间整理都很好。而且距离市中心和吃的方面都很方便。
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Gutes Hotel
Gutes Preis-/Leistungsverhältnis, zentral bei Komtar und Busbahnhof. Nettes Personal. Für Zimmerreinigung Schlüssel an Rezeption abgeben.
Stayed 4 nights in Sep 2018

8/10 Good

PEI-CHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2018

6/10 Okay

Verified traveller

Disliked: Staff & service
บนที่นอนมีมดและแมลง แก้วน้ำเป็นแบบพลาสติกราคาถูกไม่น่าใช้
Stayed 3 nights in May 2018

8/10 Good

YI HAN

Liked: Cleanliness, property conditions & facilities, room comfort
附近就是夜市和光大公車站，很方便！租腳踏車5小時，10馬幣

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel correcte pour un court séjour.
Situé idéalement dans le vieux quartier de Georgetown, juste à quelques pas de nombreux restaurant et stand de street food. L'hotel est propre et en bon état. Le personnel serviable mais bruyant (claquement de portes). Les chambres sont petites et il manque de place de rangement et un réfrigérateur. Bon point pour le chauffe eau instantané, mauvais point sur le fait que la douche italienne innonde toute la salle d'eau. Bref hotel correct pour quelques nuits et pour qui veux être au coeur du quartier chinois, mais pour le prix on peut être trouver mieux.
Stayed 3 nights in Jan 2018

8/10 Good

Zong-Wei

Liked: Staff & service, property conditions & facilities, room comfort
CP值還不錯的飯店
地點是在George town的中心, 要找吃的玩的都很方便步行都可抵達, 要回去機場也可以請櫃台幫忙call taxi, 唯一缺點的是房間地上會有螞蟻闖入, 要注意吃的跟個人衣物盡量不要放在地上
Stayed 1 night in May 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Good location
Location is good. Tha staff was nice. Everything else just ok.

10/10 Excellent

Petra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
top location and great service
Great service in a top location

6/10 Okay

TM not disclose

Liked: Staff & service
Helpful Receptionist
(1) Helpful receptionist in providing valuable information and in making local call. (2) 2 floors, accommodate on G/F (good for visitor with heavy luggage) and near end of the corridor. (3) Bit old. (4) Reasonable price. (5) Can hear people talking (annoying especially during the morning). (6) Wifi acceptable.

8/10 Good

Sui Ying, Hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
價廉乾淨 地點優越
雖然房間有點小，但價廉而且乾淨，地點一流，樓下就是汕頭街夜市，任何時候都有方便吃的，離光大不遠。往地道市場或各壁畫都可步行前往。 住的是二樓房間，很寧靜！

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
位置極好，十分乾淨
位處舊城區，入住的2房間都很靜，房間雖小但價格低廉，前檯服務員都很好！ 位置一流，下樓就是汕頭街夜市，夜市的天皇雞腳/鴨粿汁/四果湯/串燒/蠔煎等就在樓下，早上步行往大東酒樓早茶或多春茶室都不遠！

10/10 Excellent

Raquel, Barcelona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Htl recomendable y bien situado en George Town
Muy buen hotel, calidad-precio correctos. Muy bien situado a unas calles de la zona de bares en George Town. Céntrico para acceder a los principales puntos de interés. Servicio excelente, muy agradable y servicial. Recomendable 100%. No hay ascensor, por suerte nos tocó en la primera planta. Wifi en el lobby y habitaciones.