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Hotel Jen Penang by Shangri-La

Star Rating
4 out of 5

Information

Reviews

4.2 / 5Very Good
2,007 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    KOMTAR
    2 min walk
  • Popular Location
    1st Avenue Mall
    3 min walk
  • Popular Location
    Prangin Mall
    4 min walk
  • Airport
    Penang (PEN-Penang Intl.)
    16 min drive

Choose your room

Book online or call:

03 7724 9556

Your dates need to occur after 2019-10-19. Try updating your dates to see prices for your trip.

    About this area

    George Town

    In the city centre, Hotel Jen Penang by Shangri-La is in George Town's Downtown George Town neighbourhood, an area with good airport proximity. Gurney Drive and Swettenham Pier Cruise Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Penang Times Square and Gurney Plaza. Travelling with kids? Consider Penang Butterfly Farm and ESCAPE Adventureplay. Our guests appreciate the hotel's central location.

    What's nearby

    • Popular Location
      KOMTAR - 2 min walk
    • Popular Location
      1st Avenue Mall - 3 min walk
    • Popular Location
      Prangin Mall - 4 min walk
    • Popular Location
      Penang Times Square - 6 min walk
    • Popular Location
      Leong San Tong Khoo Kongsi - 13 min walk

    Getting around

    • Penang (PEN-Penang Intl.) - 16 min drive

    Restaurants

    • Where to eat
    • Cafe Jen – Restaurant offering local and international cuisine. Serves breakfast, brunch and lunch daily. Kids' menu available.
    • Lobby Lounge – Café offering local and international cuisine. Serves light fare daily.

    About this property

    Hotel Jen Penang by Shangri-La

    This hotel features a restaurant, an outdoor pool and a 24-hour health club. Free WiFi in public areas, free self parking and a free beach shuttle are also provided. Additionally, a bar/lounge, a sauna and a conference centre are on-site. All 443 rooms feature thoughtful touches such as pillow menus and bathrobes, plus free WiFi, free wired Internet and LED TVs with satellite channels. 24-hour room service, down duvets and free bottled water are among the other amenities available to guests.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi and wired Internet
    • Available in some public areas: Free WiFi and wired Internet

    Parking and public transport

    • Free self parking
    • 24-hour return airport shuttle (surcharge)
    • Free beach shuttle
    • Limo/town car service

    Food and drink

    • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: MYR 45 for adults and MYR 23 for children
    • 1 restaurant
    • 1 bar
    • 24-hour room service

    Things to do

    • 24-hour health club
    • Children's pool
    • Outdoor pool
    • Sauna
    • Spa services
    • Steam room

    Family friendly

    • Babysitting/childcare (surcharge)
    • Children's pool
    • Dry-cleaning service
    • Free cots/infant beds
    • In-room childcare (surcharge)
    • Laundry facilities
    • Outdoor pool

    Conveniences

    • Ballroom
    • Banquet hall
    • Lift
    • Front-desk safe
    • Gift shop/newsstand

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry-cleaning service
    • Hair salon
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Porter
    • Tour/ticket assistance
    • Wedding services

    Languages spoken

    • Chinese
    • English
    • Hindi
    • Japanese
    • Malay

    Business services

    • Business centre
    • Computer station
    • Meeting rooms
    • Conference centre

    Outdoors

    • Garden
    • Pool umbrellas

    Spa

    • Massages

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower

    More

    • Designated smoking areas (fines apply)
    • TV in reception

    Room amenities

    Bedroom

    • Air conditioning
    • Blackout drapes/curtains
    • Down comforter
    • Free cots/infant beds
    • Pillow menu

    Bathroom

    • Bathrobes
    • bathtub or shower
    • Free toiletries
    • Hairdryer

    Entertainment

    • 40-inch LED TV
    • premium channels
    • satellite channels

    Food and drink

    • Free bottled water

    More

    • Connecting rooms available
    • Desk
    • In-room massage
    • Iron/ironing board
    • Laptop-compatible safe
    • Phone
    • Slippers

    Nearby things to do

    Where to eat

    • Cafe Jen – Restaurant offering local and international cuisine. Serves breakfast, brunch and lunch daily. Kids' menu available.
    • Lobby Lounge – Café offering local and international cuisine. Serves light fare daily.
    4.2

    Very Good

    5 - Excellent
    843
    4 - Good
    905
    3 - Okay
    185
    2 - Mediocre
    47
    1 - Poor
    27
    4.3
    Cleanliness
    4.3
    Service and Staff
    4.2
    Amenities
    4.1
    Property condition

    4/5 Good

    Overall is good. Please improve on cleanliness on the plate. Because I saw some stain over the plate when I had my breakfast at your hotel.

    Stayed 1 night in Oct 2019

    5/5 Excellent

    Excellent

    This traveller didn’t leave comments with their review
    Stayed 4 nights in Oct 2019

    5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 3 nights in Oct 2019

    4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 2 nights in Oct 2019

    5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 3 nights in Oct 2019

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