Front of property – evening/night

Reviews of G-Inn

2.5 out of 5
G-Inn
133 Macalister Road, Georgetown, George Town, Penang

Reviews

8.2

Very good

Rating 10 - Excellent. 27 out of 88 reviews" "
Rating 8 - Good. 42 out of 88 reviews" "
Rating 6 - Okay. 16 out of 88 reviews" "
Rating 4 - Poor. 3 out of 88 reviews" "
Rating 2 - Terrible. 0 out of 88 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Hawaiian, Hilo, Hawaii

Liked: Cleanliness, staff & service
Everything,location,price great combo of price and character, must stay
Stayed 1 night in Oct 2019

8/10 Good

Guan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
It was amazing
Stayed 1 night in Sep 2019
Response from G Inn Management and Team on 28 Sept 2019
Thank you for your valuable feedback. We are looking forward to see you again. Have a nice day!

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and cosy hotel
Stayed 1 night in Jul 2019
Response from G Inn Management on 25 Jul 2019
Thank you for your valuable feedback. Looking forward to see you again and have a nice day!

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Budget Hotel
Basic budget hotel, kept very clean and functionable. I am very pleased that they have maintained the rooms and conditions of the room. No facilities or restaurant but amenities are within walkable distance.
Stayed 4 nights in Mar 2019
Response from G Inn Management and Team on 21 Mar 2019
Thank you for your valuable feedback. We are pleased that you enjoyed your stay with us. We will keep up the good job and looking forward to see you again. Once again thank you and have a nice day ahead!

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from G Inn Management on 28 Feb 2019
Thank you for your valuable feedback. Looking forward to see you again. Have a nice day!

8/10 Good

lin zhr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from G Inn Management on 28 Feb 2019
Thank you for your feedback. Looking forward to see you again. Have a nice day!

6/10 Okay

Hong Thiam

G inn
I had stay at this hotel many times now. staffs is friendly, location is good. One thing need improvement is the Wi-Fi... it is horrible
Stayed 3 nights in Jan 2019
Response from G Inn Management on 9 Jan 2019
Thank you for your valuable feedback. Our management already feedback to Telecom few month ago and still waiting for them to come fix the new cable. Once again apologize for the inconvenient causes to you during your stayed. Thank you and have a nice day.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018
Response from G Inn Management and Team on 24 Dec 2018
Thank you for your valuable feedback. Looking forward to see you again. Merry Christmas and Happy New Year to you.

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend With Friends
Nice location and convenient
Stayed 2 nights in Dec 2018
Response from G Inn Management and Team on 24 Dec 2018
Thank you for your valuable feedback. Looking forward to see you again. Merry Christmas and Happy New Year to you

10/10 Excellent

Nurhani, bangi, my

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great stay (Twin room). The room is clean and comfortable. Room is not that spacious but enough space to put stuffs. Necessities are complete. Great for its affordable price. Hotel staffs are friendly too. Highly recommendable for those who are looking for affordable and comfortable stay.
Stayed 3 nights in Dec 2018
Response from G Inn Management and Team on 13 Dec 2018
Thank you for your valuable feedback and we are looking forward to see you again. Have a nice day!

10/10 Excellent

Syed, KL, WP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walking distance to my favourite KAPITAN, right smack in the town, simple yet accomodating.
Stayed 1 night in Dec 2018
Response from G Inn Management and Team on 13 Dec 2018
Thank you for your valuable feedback. We are looking forward to see you again. Have a nice day

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay.
Stayed 2 nights in Nov 2018
Response from G Inn Management and Team on 28 Nov 2018
Thank you for your valuable feedback and looking forward to see you again. Have a nice day ahead!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everthing is good except wifi
Only setback is the wifi in the room. Rather slow and have many blind spots. Hope management can quickly resolve this problem. Otherwise, everything is perfect. Value for money.
Stayed 2 nights in Sep 2018
Response from G Inn Management on 11 Oct 2018
Thank you for your valuable feedback. For your kind information, our area actually fall under heritage zone and has not been install any new optical line yet. Our management already looked into this issue sometime ago and feedback to the respective telco. We are still waiting for them to rectify and upgrade the services for us. Looking forward to see you again. Thank you and have a nice day

10/10 Excellent

anthony

Everyone here is lovely. A teeny bit off the beaten track but get a grab and your minutez from anywhere.
Stayed 8 nights in Aug 2018
Response from G Inn Management on 11 Sept 2018
Thank you and appreciate for your valuable feedback. Looking forward to see you again! Have a nice day ahead!

8/10 Good

Lim

Hotel is simple and clean! location is near to city
Stayed 1 night in Aug 2018
Response from G Inn Management and Team on 3 Sept 2018
Thank you for your valuable feedback. Looking forward to see you again. Have a nice day ahead!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient and affordable for easy access to visit places in the City Centre or vicinity
Stayed 2 nights in Aug 2018
Response from G Inn Management and Team on 3 Sept 2018
Thank you for your valuable feedback. Looking forward to see you again. Have a nice day ahead!

10/10 Excellent

Matt, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No frills to the room but it is very clean, which is what we wanted. Staff are friendly and respond immediately to requests. We will stay here next time we come to Georgetown.
Stayed 3 nights in Aug 2018
Response from G Inn Management on 19 Aug 2018
Thank you for your valuable feedback. We are looking forward to see you again. Have a nice day

8/10 Good

Ycw, Alor setar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018
Response from G Inn Management on 13 Aug 2018
Thank you for your valuable feedback. Looking forward to see you again. Have a nice day!

6/10 Okay

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from G Inn Management on 2 Aug 2018
We are sorry you were unhappy with no dining nearby the location. Thanks for letting us know and once again apologize for the inconvenient cause.

8/10 Good

stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
strategic location
Stayed 2 nights in Jul 2018
Response from G Inn Management on 2 Aug 2018
Thank you for choosing us as your preferred stay. Looking forward to see you again.

8/10 Good

Jai, Perak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good. Just for your improvement, provide new telekung for your muslim guest. Overall good. TQ
Stayed 1 night in Jul 2018
Response from G Inn Management on 2 Aug 2018
Thank you for your feedback. Looking forward to see you again.

10/10 Excellent

Hafiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from G Inn Management on 2 Aug 2018
Thank you for choosing us as your preferred stay. Looking forward to see you again.

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option to stay in Bangkok
Very good hotel, value for money, central, close to the metro station
Stayed 2 nights in Jun 2018
Response from G Inn Management on 2 Aug 2018
Thank you for you feedback. Looking forward to see you again.

8/10 Good

How

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

8/10 Good

Tey

Liked: Cleanliness, staff & service, property conditions & facilities
Response from G Inn Management on 26 Apr 2018
Thank you for your valuable feedback. Looking forward to see you again!

8/10 Good

Leslie, Selangor, Malaysia

Liked: Staff & service
Quiet surrounding, near to most popular food court
good location, many popular tourist attractions are within reach easily. Good foods are also nearby. Driving there is no problem, although parking in front of hotel has limited space, the ever security guard is always alert and will open the door to neighouring car park for guest to park there for free. He is also very polite. Most of the staff are friendly.
Stayed 1 night in Mar 2018
Response from G Inn Management on 3 Apr 2018
Well noted on your feedback! We're glad that you enjoyed your stay in a good location with friendly staff. Thanks and looking forward to see you again.

8/10 Good

ske, penang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Real value for money. Strategic location, quiet. Will recommend to friends!
Stayed 1 night in Mar 2018
Response from Ms Tan on 28 Mar 2018
Thank you for your valuable feedback and we are looking forward to serve you in future!

8/10 Good

Wak Genjer , Kuala Lumpur

Liked: Cleanliness, staff & service, room comfort
satisfying
Love to stay but no breakfast.Internet connection is slow. Overall good.
Stayed 2 nights in Nov 2017
Response from FOM on 13 Mar 2018
Hi Wak Genjer, Thank you for your feedback and point noted on the breakfast.

10/10 Excellent

Lim Yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good! clean because they using tiles flooring and not carpet
Stayed 1 night in Nov 2017
Dear Guest, Thank you for your feedback & we hope to be of service again soon. Regards, FOM

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with nice friendly staff who were extremely helpful with printing some documents for my visa.
Stayed 2 nights in Aug 2017

4/10 Poor

Tay

Liked: Staff & service
Disliked: Cleanliness
Dirty bedsheet
The staffs are friendly just that the bed sheet to many stain and feel itcy when sleeping on the bed. Got sensitive skin if the bed is dirty.
Stayed 1 night in Aug 2017

8/10 Good

Siew Cheong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Budget Hotel
It is located at a quiet part of Georgetown, shopping malls and eateries around 15min walking distance. The room is clean, a basic range of toiletries is provided. Ample parking space. The receptionists & the guards are very friendly &helpful.
Stayed 1 night in Jul 2017

8/10 Good

henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotels with comfort facilities
good place, nice facilities , close to hospital , near to food court

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice little hotel with very friendly staff. Even the security stuff are very friendly.
Response from Vince on 6 Jan 2017
Thank you and looking forward to have you with us again. With best wishes... G Inn Management

6/10 Okay

Verified traveller

Liked: Room comfort
A quaint place, clean, comfortable. Hotel staff warm, friendly & helpful. Convenient to walk to eating places, bus stops.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Not bad, good environment and nice staff services...

10/10 Excellent

Gurcharan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is not a sound prove

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

8/10 Good

KL guest

Bed bugs attack!!
Everything was so nice and comfy. Good facilities, fast service and friendly staff BUT the only thing that sets us back was the BEG BUGS issues! We were staying at room 211, king size bed. Middle of the nite, my hubby suddenly woke up coz he felt very itch on his body. He switched on the light and searched the bed. Surprisingly he found 2 - full blooded bed bugs on the bed sheet! After he killed the bed bugs, he switched off the light again and continue to sleep but he was force to get up again an hour later when he felt itchy on his feet. And he found another 2 fat bloody bed bugs on the bed sheet. And it left big swollen and itchy skin on his arm and elbow, on his torso and his feet. We were so upset and later, we made a complaint to the front desk. I have read the same complaint from another guests before but I guess this issue has been going on for quite sometimes and I doubt the hotel has done anything about it. May not be staying in this hotel again due to the bad experience.

8/10 Good

yudi, Indonesia

Liked: Cleanliness, property conditions & facilities, room comfort
Big room, clean, and worth for money
The room is big and clean. Worth for the money. Near to the YMCA, the venue that we frequently visit at that time for an event. Unfortunately Wi-fi signal is bad and the food is not halal certified

10/10 Excellent

Rodney, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean
2nd stay at this hotel and it meets its standards set up. Comfortable and clean, better than any budget hotel I've been in. Wifi and TVs need to be tuned. Hotel staff are helpful and always with a smile. Location is a bit out, unless you are willing to walk a bit, but its worth it

10/10 Excellent

Rodney, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable budget stay
Clean and comfortable room, one of the best budget hotels I have stayed in. Room is cleaned each day and everything works. Good for trips where you don't stay in the hotel the whole day and only come back to a hot shower and comfy bed.

6/10 Okay

Choon Chuan

Liked: Cleanliness, room comfort

8/10 Good

WONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice affordable hotel
Enjoy our stay here. No worry about car park. Hotel staffs are friendly. My third time staying here

6/10 Okay

SHAUN, Perlis

Liked: Cleanliness, room comfort
G Hotel
for an inn it is a little too expensive to be RM2xx, I can stay in an hotel for that price.

8/10 Good

Bharat Bhushan, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
It was good stay. The bed and linen was good. The restaurant was bit constrained in terms of space and access.

6/10 Okay

Nor Jamilah Shuhadah, puchong, selangor

ok
IMO, its a bit overprice with the room condition..but the location is great..a lot of famous eateries are just nearby (less than 10km)..however it is best if you travel with car..

8/10 Good

ong eng, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
my stay at G Inn
good clean hotel

8/10 Good

Yip, Ipoh, Perak, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort stay and value for money
Comfort stay and value for money. Will definitely stay again