Dear Mui Huang,Selamat Sejahtera from Cititel Penang.Thank you for making Cititel Penang your preferred accommodation choice whilst in Penang.It is indeed a delight to know that you have enjoyed your stay with us.I want you to know that all of us at the Cititel Penang are glad to have you as our guest and we sincerely look forward to welcoming you back over and over again.Yours Sincerely,Amir HishamGeneral Manager

Dear Lee Chin,Thank you for taking the time to share with us detailed feedback of your stay. It is our pleasure to be able to welcome you to Cititel Penang.Thank you for your valuable feedback on the breakfast experience which is most useful for our continuous improvement; as we strive to create memorable and comfortable stays to all our guests. It is with great honored that we were being chosen and we are very delighted to hear that you have had an overall enjoyable stay with us, we hope to be of your service again in the future.Best regards,Amir HishamGeneral Manager

Dear Tania,Selamat Sejahtera from Cititel Penang.Thank you for making Cititel Penang your preferred accommodation choice whilst in Penang.We are truly delighted that you enjoyed the hotel's prime Penang Road location and our lobby. We thank you for your feedback regarding areas of improvement and it will certainly be shared with the team for continuous improvements.We look forward to a next opportunity to welcome you back with us again, and to enjoy upon refreshed experiences on your return visits for many more memorable times at Cititel Penang.Yours Sincerely,Amir HishamGeneral Manager

Dear Chin Bee,Thank you for taking the time to share your experience during your recent stay.All of us here look forward to welcoming you back in the not too distant future for yet another wonderful experience. Thank you once again and take care.Warm regards,Amir HishamGeneral Manager

Dear Desmond,Selamat Sejahtera from Cititel PenangThank you for making Cititel Penang your preferred choice of accommodation whilst in Penang.We are absolutely delighted to hear about your wonderful experience. Your kind words are the greatest motivation to us all. We appreciate your kind compliments about our services, strategic location and facilities. It will be our pleasure to provide you another delightful stay on your next visit.Best regards,Amir HishamGeneral Manager

Dear Wei,Thank you for taking the time to share your valuable feedback. As delighting and satisfying our guests is always a top priority for us, we are glad to know that you appreciated the service provided by our associates and our strategic location.We hope to welcome you back soon.Until then, my very best wishes and stay safe.Yours Sincerely,Amir HishamGeneral Manager

Dear Sharin,Thank you for staying with us at the Cititel Penang during your recent trip to the Penang.I am so pleased to learn that you had a wonderful stay and that you were welcomed so warmly by everyone on the team especially our breakfast dining room spread. I look forward to sharing your kind compliments with all of them.My team and I look forward to welcoming you back soon for another fabulous stay.Thank you and stay safe.Yours sincerelyAmir Hisham General Manager

Dear Chat,Selamat Sejahtera from Cititel Penang.Thank you for making Cititel Penang your preferred accommodation choice whilst in Penang.I want you to know that all of us at the Cititel Penang are truly glad to have you as our guest and certainly look forward to welcoming you back to Cititel Penang over and over again. Yours Sincerely,Amir HishamGeneral Manager

Dear Chong Lim John,Thank you for taking the time to share with us feedback of your stay. Thank you for your valuable feedback on the room WiFi which is most useful for our continuous improvement; as we strive to create memorable and comfortable stays to all our guests. It is with great honored that we were being chosen and we are very delighted to hear that you have had an overall enjoyable stay with us, we hope to be of your service again in the future.Best regards,Amir HishamGeneral Manager

Dear Oong Ping,Thank you for making us your preferred hotel in the heart of Penang.My team and I are thrilled that you had a fabulous stay experience with and enjoyed every aspect of it especially our strategic location and friendly service.We hope you took the opportunity to explore the city during your stay with us and all of us here look forward to be at your service again soon should your travels bring you back to the city.Kind regards,Amir HishamGeneral Manager

Dear Yukiko,Selamat Sejahtera from Cititel Penang.Thank you for making Cititel Penang your accommodation choice whilst in Penang recently.My team and I are delighted to read that you enjoyed your stay and that our hotel and services met your expectations. We appreciate the opportunity you have given us to be of service and thank you for your kind recognition of the team's efforts. I am sure the entire team enjoyed attending to your needs as much as you enjoyed being here.Thank you again for staying with us, and we look forward to welcoming you back soon.Best Regards,Amir HishamGeneral Manager

Dear Mohammad,Selamat Sejahtera from Cititel Penang.Thank you for making Cititel Penang your preferred accommodation choice whilst in Penang.It is indeed a delight to know that you have enjoyed your stay with us.On behalf of the Team at Cititel Penang, we look forward sincerely to your return and to welcoming you back with us again soonThank you.Yours Sincerely,Amir HishamGeneral Manager

Dear Vellachi,Selamat Sejahtera from Cititel Penang.Thank you for making Cititel Penang your accommodation choice whilst in Penang recently.My team and I are delighted to read that you enjoyed your stay and that our hotel and services met your expectations. We appreciate the opportunity you have given us to be of service and thank you for your kind recognition of the team's efforts. I am sure the entire team enjoyed attending to your needs as much as you enjoyed being here.Thank you again for staying with us, and we look forward to welcoming you back soon.Best Regards,Amir HishamGeneral Manager

Dear Keng Joo,Thank you for sharing your experience at Cititel Penang. Please allow me to express my sincere apologies for your unpleasant experiences.We have highlighted this matter to the relevant departments, and we hope that you will give us the opportunity to serve you in the future better. Your feedback is integral to us as we continuously strive to meet guests’ needs and expectations.We appreciate the time you took to share your feedback and we look forward to serving you again soon. Regards,Amir HishamGeneral Manager

Dear Mario Mark,We are so happy to have impressed you with our heartfelt hospitality.Your kind comments and recognition can definitely motivate us to continually deliver quality and thoughtful services to our esteemed guests such as yourself. Thank you again for the nice review. It is with great honored that we were being chosen and we are very delighted to hear that you have had an overall enjoyable stay with us, we hope to be of your service again in the future.Best regards,Amir HishamGeneral Manager

Dear Chong Lim John,Selamat Sejahtera from Cititel PenangThank you for making Cititel Penang your preferred choice of accommodation whilst in Penang.I want you to know that we are truly glad to have you as our guest and that all of us at Cititel Penang sincerely look forward to the opportunity to be of service to you over and over again.Yours Sincerely,Amir HishamGeneral Manager

Dear Ian,Welcome back to Penang and thank you for leaving this nice and detailed review!Thank you very much for staying at Cititel PenangI couldn't be happier after reading your beautiful comments and learning that you love every aspect of our hotel.Thank you again for the nice review. It is with great honored that we were being chosen and we are very delighted to hear that you have had an overall enjoyable stay with us, we hope to be of your service again in the future.Best regards,Amir HishamGeneral Manager

Dear R S,Thank you for making us your preferred hotel in the heart of Penang.We hope you took the opportunity to explore the city during your stay with us and all of us here look forward to be at your service again soon should your travels bring you back to Penang.Kind regards,Amir HishamGeneral Manager

Dear SinclairThank you for taking the time to share with us detailed feedback of your stay. It is our pleasure to be able to welcome you to Cititel Penang.Thank you for your valuable feedback on the lift aircond which is most useful for our continuous improvement; as we strive to create memorable and comfortable stays to all our guests. It is with great honored that we were being chosen and we are very delighted to hear that you have had an overall enjoyable stay with us, we hope to be of your service again in the future.Best regards,Amir HishamGeneral Manager

Dear Chooi,Thank you for sharing your experience at Cititel Penang. Please allow me to express my sincere apologies for your unpleasant experiences.We have highlighted this matter to the relevant departments, and we hope that you will give us the opportunity to serve you in the future better. Your feedback is integral to us as we continuously strive to meet guests’ needs and expectations.We appreciate the time you took to share your feedback and we look forward to serving you again soon. Regards,Amir HishamGeneral Manager

Dear Philip,Selamat Sejahtera from Cititel Penang.Thank you for making Cititel Penang your accommodation choice whilst in Penang recently.My team and I are delighted to read that you enjoyed your stay and that our hotel and services met your expectations.Thank you again for staying with us, and we look forward to welcoming you back soon.Best Regards,Amir HishamGeneral Manager

Dear Valued Guest,Selamat Sejahtera from Cititel Penang.Thank you for making Cititel Penang your preferred accommodation choice whilst in Penang.I want you to know that my team and I truly glad to have you as our guest and we sincerely look forward to be of service to you over and over again soon.Yours Sincerely,Amir HishamGeneral Manager

Dear Weng Cheong,Thank you for taking the time to share with us detailed feedback of your stay. It is our pleasure to be able to welcome you and your family to Cititel Penang.Thank you for your valuable feedback which is most useful for our continuous improvement; as we strive to create memorable and comfortable stays to all our guests. It is with great honored that we were being chosen and we are very delighted to hear that you have had an overall enjoyable stay with us, we hope to be of your service again in the future.Best regards,Amir HishamGeneral Manager

Dear Woo Khiat,Thank you for taking the time to share your valuable feedback. As delighting and satisfying our guests is always a top priority for us, we are glad to know that you appreciated the service provided by our associates. We hope to welcome you back soon.Until then, my very best wishes and stay safe.Yours Sincerely,Amir HishamGeneral Manager

Dear Gobinath Ponnamabalam,Thank you very much for staying at Cititel PenangWe are so happy to learn that we have been successful in making your stay fantastic where you enjoyed the room cleanliness and facilities.I want you to know that we are truly glad to have you as our guest and that all of us at Cititel Penang sincerely look forward to the opportunity to be of service to you over and over again.Warm regards,Amir HishamGeneral Manager

Dear Fong Lin,Selamat Sejahtera from Cititel Penang.Thank you for making Cititel Penang your preferred accommodation choice whilst in PenangIt is indeed a delight to know that you have enjoyed your stay with us.My team and I look forward to being at your service again soon should your travels bring you back to Penang again.Until then, my very best wishes.Yours sincerely,Amir HishamGeneral Manager

Dear Valued Guest,Thank you for making us your preferred hotel in the heart of Penang.My team and I are thrilled that you had a fabulous stay experience with and enjoyed every aspect of it especially our strategic location.We hope you took the opportunity to explore the city during your stay with us and all of us here look forward to be at your service again soon should your travels bring you back to the city.Kind regards,Amir HishamGeneral Manager

Dear Shuichiro,Thank you very much for staying at Cititel PenangPlease accept my humble apologies for your less than satisfactory experience on this occasion at the swimming pool and rest assured that every effort is being for immediate improvements.It is with great honored that we were being chosen and we hope to be of your service again in the future.Best regards,Amir HishamGeneral Manager

Dear Vasanth,Selamat Sejahtera from Cititel Penang!Thank you for making Cititel Penang your preferred accommodation choice whilst in Penang.A stay experience is truly indeed crafted by every step of your journey with us, one that we continually endeavour to deliver upon in our commitment to create truly memorable stays for every guest of the Hotel.It would be our pleasure to welcome you back again with utmost attention to your safety and comfort, and to extend our True Hospitality again for another most unforgettable stay.Yours sincerely,Amir HishamGeneral Manager

Dear Canny,We are so happy to have impressed you with our heartfelt hospitality.Your kind comments and recognition can definitely motivate us to continually deliver quality and thoughtful services to our esteemed guests such as yourself. I will indeed share your comments with my team.Warm regards,Amir HishamGeneral Manager

Dear Canny,Selamat Sejahtera from Cititel Penang.Thank you for making Cititel Penang your accommodation choice whilst in Penang recently.My team and I are delighted to read that you enjoyed your stay and that our hotel and services met your expectations. We appreciate the opportunity you have given us to be of service and thank you for your kind recognition of the team's efforts. I am sure the entire team enjoyed attending to your needs as much as you enjoyed being here.Thank you again for staying with us, and we look forward to welcoming you back soon.Best Regards,Amir HishamGeneral Manager

Dear Terry,Warmest Greetings from Cititel Penang.Thank you for choosing to stay with us whilst in Penang.First of all, we appreciate you for taking the time to share with us your stay experience. I am very glad that you enjoyed all the services that we provided during your stay with us. Rest assured that I have already shared your positive feedback to the respective team especially Zabidi and Evelyn, it will certainly keep the team inspired and to keep up the good work. Meanwhile, we deeply value your patronage and are committed to providing you with the highest level of service simply because of you as our guest deserve the very best of us. We are always glad to have you as our guest and sincerely look forward to serving you in the nearest future.Best wishes,Amir HishamGeneral Manager

Dear Siew Hoong,Thank you for making us your preferred choice of accommodation in the Penang.We are delighted that you had an enjoyable stay experience and it brings me great joy that you had the opportunity to experience the Cititel Penang hospitality which we pride ourselves in.I want you to know that we are truly glad to have you as our guest and that all of us at Cititel Penang sincerely look forward to the opportunity to be of service to you over and over again. Yours Sincerely,Amir HishamGeneral Manager

Dear Jeffrey Chor Hoi,Selamat Sejahtera from Cititel Penang! Thank you for making Cititel Penang your preferred accommodation choice whilst in PenangThe KOMTAR, the UNESCO heritage walk, Chowrasta Market and other attractions are all within walking distance of our centrally located hotel in Penang. Your kind compliments to the staff are much appreciated especially Soon Hock, Ling and team. It will motivate our team to continue to inspire our guests by creating delightful experiences and offering totally fulfilling experience to all our guest at all times.I want you to know that we are truly glad to have you as our guest and that all of us at Cititel Penang sincerely look forward to the opportunity to be of service to you over and over again. Yours Sincerely,Amir HishamGeneral Manager

Dear Chin How,Selamat Sejahtera from Cititel Penang.Thank you for making Cititel Penang your preferred accommodation choice whilst in Penang.It is indeed a delight to know that you have enjoyed your stay with us.I want you to know that all of us at the Cititel Penang are glad to have you as our guest and we sincerely look forward to welcoming you back over and over again.Yours Sincerely,Amir HishamGeneral Manager

Dear Chin Bee,Selamat Sejahtera from Cititel Penang.Thank you for making Cititel Penang your preferred accommodation choice whilst in Penang.It is indeed a delight to know that you have enjoyed your stay with us.I want you to know that all of us at the Cititel Penang are glad to have you as our guest and we sincerely look forward to welcoming you back over and over again.Yours Sincerely,Amir HishamGeneral Manager

Dear Christian,We are so happy to have impressed you with our heartfelt hospitality and strategic location.Your kind comments and recognition can definitely motivate us to continually deliver quality and thoughtful services to our esteemed guests such as yourself. I will indeed share your comments with my team.Thank you once again.Until then my very best wishes and take care.Warm regards,Amir HishamGeneral Manager

Dear Keng Eng,Thank you very much for taking the time to share your feedback with us about your stay experience.We are terribly disheartened to read about your recent experience at the hotel. Please accept our sincere apologies for failing to meet your expectations on this occasion.We would like to assure you that the feedback has been positively received and it will be reviewed with the relevant hotel teams for further improvement and also to ensure that the necessary corrective measures are in place to avoid similar shortfalls from reoccurring.Please accept my most profound apologies for the inconvenience caused to you and it my sincere hope that you have not allowed it to mar your impression of us.I want you to know that we are truly glad to have you as our guest and that all of us at Cititel Penang sincerely look forward to the opportunity to be of service to you over and over again.Yours Sincerely,Amir HishamGeneral Manager

Dear On Keat,Selamat Sejahtera from Cititel Penang.Thank you for making Cititel Penang your preferred accommodation choice whilst in Penang.It is indeed a delight to know that you have enjoyed your stay with us.I want you to know that all of us at the Cititel Penang are glad to have you as our guest and we sincerely look forward to welcoming you back over and over again.Yours Sincerely,Amir HishamGeneral Manager

Dear Pak Chuen,Selamat Sejahtera from Cititel Penang.Thank you for making Cititel Penang your preferred accommodation choice whilst in Penang.I hope that we will have the opportunity to welcome you back again in the not too distant future.Yours sincerelyAmir HishamGeneral Manager

Dear Low,Thank you for making us your preferred hotel in the heart of Penang.My team and I are thrilled that you had a fabulous stay experience with and enjoyed every aspect of it especially our strategic locationWe hope you took the opportunity to explore the city during your stay with us and all of us here look forward to be at your service again soon should your travels bring you back to the city.Kind regards,Amir HishamGeneral Manager

Dear Daisy,Selamat Sejahtera from Cititel Penang.Thank you for making Cititel Penang your preferred accommodation choice whilst in Penang.It is indeed a delight to know that you have enjoyed your stay with us.I want you to know that all of us at the Cititel Penang are glad to have you as our guest and we sincerely look forward to welcoming you back over and over again.Yours Sincerely,Amir HishamGeneral Manager

Dear Richard,Selamat Sejahtera from Cititel Penang.Thank you for making Cititel Penang your preferred accommodation choice whilst in Penang.It is indeed a delight to know that you have enjoyed your stay with us.I want you to know that all of us at the Cititel Penang are glad to have you as our guest and we sincerely look forward to welcoming you back over and over again.Yours Sincerely,Amir HishamGeneral Manager

Dear Oong Ping,Selamat Sejahtera from Cititel Penang!Thank you for making Cititel Penang your preferred accommodation choice whilst in Penang.A stay experience is truly indeed crafted by every step of your journey with us, one that we continually endeavour to deliver upon in our commitment to create truly memorable stays for every guest of the Hotel.It would be our pleasure to welcome you back again with utmost attention to your safety and comfort, and to extend our True Hospitality again for another most unforgettable stay.Yours sincerely,Amir HishamGeneral Manager

Dear Oong Ping,Selamat Sejahtera from Cititel Penang!Thank you for making Cititel Penang your preferred accommodation choice whilst in Penang.A stay experience is truly indeed crafted by every step of your journey with us, one that we continually endeavour to deliver upon in our commitment to create truly memorable stays for every guest of the Hotel.It would be our pleasure to welcome you back again with utmost attention to your safety and comfort, and to extend our True Hospitality again for another most unforgettable stay.Yours sincerely,Amir HishamGeneral Manager

Dear Chee Keong,,Selamat Sejahtera from Cititel Penang.Thank you for making Cititel Penang your accommodation choice whilst in Penang.I have taken note of you feedback on cockroaches at bread station top and I immediately summoned my F&B Manager and Sous Chef to have it rectified.Please allow me to assure you that hygiene and cleanliness are of utmost important to us at Cititel Penang and we do not compromise on this. We have pest control schedule weekly and please allow me to reassure you that this is not the standard of service which we endorse here.I want you to know that all of us at the Cititel Penang are glad to have you as our guest and we sincerely look forward to the opportunity to be in service to you again over and over again.Yours Sincerely,Amir HishamGeneral Manager

Dear Vanessa,Selamat Sejahtera from Cititel Penang.Thank you for making Cititel Penang your preferred accommodation choice whilst in Penang.It is indeed a delight to know that you have enjoyed your stay with us.I want you to know that all of us at the Cititel Penang are glad to have you as our guest and we sincerely look forward to welcoming you back over and over again.Yours Sincerely,Amir HishamGeneral Manager

Dear Lam Soon,Selamat Sejahtera from Cititel Penang.Thank you for making Cititel Penang your preferred accommodation choice whilst in Penang.I want you to know that all of us at the Cititel Penang are glad to have you as our guest and we sincerely look forward to welcoming you back over and over again.Yours Sincerely,Amir HishamGeneral Manager

Dear Rupika,Selamat Sejahtera from Cititel Penang.Thank you for making Cititel Penang your preferred accommodation choice whilst in Penang.It is indeed a delight to know that you have enjoyed your stay with us.I want you to know that all of us at the Cititel Penang are glad to have you as our guest and we sincerely look forward to welcoming you back over and over again.Yours Sincerely,Amir HishamGeneral Manager