Property entrance

Reviews of My Guest In Florence

My Guest In Florence
Via Santa Reparata 105, Florence

Reviews

9.2

Wonderful

Rating 10 - Excellent. 67 out of 101 reviews" "
Rating 8 - Good. 24 out of 101 reviews" "
Rating 6 - Okay. 7 out of 101 reviews" "
Rating 4 - Poor. 2 out of 101 reviews" "
Rating 2 - Terrible. 1 out of 101 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
The property is nice and check in was very easy.
Stayed 1 night in Oct 2023

10/10 Excellent

Thuy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Beautiful room! Incredibly friendly service! Walkable neighborhood with many restaurants close by and great recommendations given as well and even helped with a reservation. One of the most comfortable beds on our entire trip. We would definitely stay there again on another trip back.
Stayed 3 nights in Sep 2023

6/10 Okay

Dominique

Travelled with partner
We needed to have access to phone to call in to have the front door unlocked. Both sink and shower drains were plugged …. very unpleasant. I mentioned to to the lady who welcomed us and was was told we had to wait…we waited three days and nothing was done. For the high price paid very poor conditions in our room.
Stayed 4 nights in Sep 2023

8/10 Good

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We very much enjoyed staying here. Amenities were nice and apartment was very clean.
Response from My guest in florence on 7 Sept 2023
Thank you for staing with us :-)

10/10 Excellent

Zulma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Literally the best hands down. From the moment my friends and I checked in to the moment we checked out everything was so seem less. The location was perfect, close to the train station as well as close to the center. I truly believe my stay at this boutique made me fall in love with Florence. The host (husband and wife) were the best. Can’t wait to come back to Florence and stay here again.
Stayed 5 nights in Jul 2023
Response from My guest in florence on 7 Aug 2023
Thank you for you kind words, hope to see you again !

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute little B&B
Great little B&B. Up a flight of stairs, no elevator. Had the manager on duty not spent some time showing us on a map where to go and what to do, we would have missed a couple of fun things to do. Totally independent at this place. Lots of walking! Two blocks to the place they provide breakfast. Loved it.
Stayed 4 nights in Jun 2023
Response from My guest in florence on 7 Aug 2023
thank you for staying with us

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Andrew S
Good location. Quiet yet close eough to quickly get to attractions. Very clean. Rooms totally functional - you dont want to spend too much time in room in Florence anyway. Good size bathroom. Coffee and tea maker. The front desk staff were superb and extraordinarily helpful in giving me directions and helping me to get my delayed luggage from airport, arranging taxi's. Nothing but praise and totally recommend it.
Stayed 5 nights in Jun 2023
Response from My guest in Florence on 16 Jun 2023
Hi , thank you for all your kind words, we will keep up offering the best service possible for anybody will come to stay with us. After all we may see you again

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Manager Alisseo was great. Assisted in ways he didn’t have to. Good operation. Nice room in old building but up to date. Well done!
Stayed 5 nights in May 2023
Response from My guest in florence on 15 May 2023
Thank you very much for your feedback

10/10 Excellent

Elena

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from My guest in florence on 15 May 2023
Thank you very much for your feedback

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our triple room was spacious, clean and comfortable. Shower was a bit small but everything else made up for it. Location is great, walking distance to everything including train. We recommend this hotel to anyone who likes a quiet area, clean and easy access to everything. We would stay there again.
Evening picture out our window
Stayed 5 nights in Apr 2023
Response from My guest in florence on 15 May 2023
Thank you very much for your feedback

8/10 Good

Mariah

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was hoping for beach front, but everything else was wonderful
Stayed 2 nights in Apr 2023
Response from My guest in Florence on 3 May 2023
I’m sorry to hear that, but I’ll take a massive flood in the whole region of Tuscany to make any of the hotels “beach-front” . Sorry for the humour and thank you for your feedback.

10/10 Excellent

Lynn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our rooms were immaculate, warm and spacious. Access into building is super easy with self-checkout. It’s a bit of a long walk from the train station, however we figured out the bus system and took it back to train station (bus stop is a couple blocks away from property). The shower can be a bit tight based on which way you’re facing, but very nice bathroom. On 2nd floor and no elevator if you have heavy luggage.
Response from My guest in florence on 15 May 2023
Thank you very much for your feedback

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from My guest in florence on 15 May 2023
Thank you very much for your feedback

10/10 Excellent

ANA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was the same as the picture. We felt comfortable, safe, and we got an excellent reception. We received some welcome snacks. It was easy to manage the doors and keys. We were very pleased to stayed in My Guest In Florence.
Stayed 2 nights in Jul 2022
Response from My guest in florence on 15 May 2023
Thank you very much for your feedback

10/10 Excellent

Jackie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from My guest in florence on 15 May 2023
Thank you very much for your feedback

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience and at walk distance from all the historical sites. My wife and I enjoyed it and will definitely be back.
Stayed 6 nights in Mar 2022
Response from My guest on 22 Apr 2022
Thank you very much for your words! We really appreciate the feedback and hope to see you again in Florence soon!

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding service and modern spacious rooms
Our stay at My Guest in Florence was really great! The rooms were very clean, modern and spacious. Ale at reception did a great job welcoming us and giving us valuable recommendations for Florence and even a little bit of history! Very interesting. He made our stay feel like we were visiting an old friend. We had a couple challenges with our trip, which required us to have to rent a wheelchair, and Ale went above and beyond and helped us sort everything out with the rental company. Thank you so much Ale!
Stayed 2 nights in Sep 2021
Response from My guest in florence on 15 May 2023
Thank you very much for your feedback

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice. Personnel very concerned about your well-being and stay. Would return here
Stayed 2 nights in Nov 2019
Response from a on 30 Nov 2019
Dear Mr Jorge, thank you very much for you good review, Looking forward to welcome you here again kindest regards Alessandra

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty B&B
We only had one night here, but it was wonderful. They had a pack n play for our daughter, and the room and shower were great. Updated and the view from the room was great! We received vouchers for breakfast down the road from the room and that was nice as well. There is no elevator, but it's only 1 flight of stairs.
Stayed 1 night in Oct 2019
Response from a on 30 Oct 2019
Dear Ms Nicole, thank you very much for your review, it's been a pleasure to have you here as our guest kindest regards Alessandra

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Perfect little hotel - so clean and comfortable with good air con and good wifi. Man at the desk was really helpful and gave us a map when we checked in. Great location - walking distance to shops, restaurants and all the popular monuments. After staying in a couple of awful hotels in Italy, my husband and I were so relieved that this hotel was so lovely.
Stayed 3 nights in Jul 2019
Response from My guest in florence on 15 May 2023
Thank you very much for your feedback

8/10 Good

Yasmeen

Liked: Cleanliness, property conditions & facilities, room comfort
2 nights Florence
Very clean spacious comfortable. Just found it slightly a longer walk from the central sights as the street is really long to get to the apartment.
Stayed 2 nights in Jun 2019
Response from staff on 20 Jul 2019
Thank you foryou review My guest in Florence

10/10 Excellent

MRS A LEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from staff on 20 Jul 2019
Thank you!

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful property, but noisy.
The property is really great, modern interiors, great staff, good location within 1km walking distance of the centre. The only negative is some rooms overlook the street which is noisy and the windows are old wooden structures that don't block any noise out.
Stayed 5 nights in May 2019
Response from My guest in florence on 15 May 2023
Thank you very much for your feedback

10/10 Excellent

Hui Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Nice and clean place, but other than the day of checking in, no staff were seen and we needed a water kettle but didn’t deem it enough to call them Back for it. Otherwise nice.
Stayed 4 nights in May 2019
Response from My guest in florence on 15 May 2023
Thank you very much for your feedback

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019
Response from The staff on 24 Apr 2019
Thank you for taking the time to leave your positive review and for choosing our place for your stay in Florence! Greetings The Staff

10/10 Excellent

adriana botero

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Guest Florence
Great small property, with great personable staff. Staff provided detailed suggestions on local attractions, markets and eateries.
Stayed 11 nights in Jul 2018
Response from Alessandra on 2 Aug 2018
Dear Guest, thank you for your kind review, it's been a pleasure to have you here at My Guest in Florence. kindest regards Staff

6/10 Okay

Priya, Washington DC

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
We decided to book here after seeing very positive online ratings and a great price. We were there for five nights but for the first four they put us in a tiny room with only a double bed. We could barely move around the room or turn over in bed. We asked them to move us but they said they had no other rooms. My cousin who was traveling alone got a huge room while we two were crowded into a tiny one. Finally on the last night they gave us a huge room in the front of the building which much nicer but very loud due to street noise. The B&B did have some good points though: it was central, rooms were clean, and staff helped us move rooms.
Stayed 1 night in Jul 2018
Response from The staff on 21 Jul 2018
Dear Mrs Priya, first of all thank you for choosing our b&b for your stay in Florence and also for the positive things you mentioned about us! Regarding the size of your room we are sorry but when you made the reservation you choose our small room and it was what we gave you. It is very well specified that the small room has a french bed rather then the classic double room has a large double bed. Also prices are different between the 2 rooms and that's why your cousin paied more and had a larger room. Hoping that next time you will choose us again! We thank yuo a lot for your visit. Our best wishes The Staff

10/10 Excellent

V., California

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and Helpful staff. Super clean, comfortable, spaces room. Very close to tourist attractions. Would recommend to family, freinds, and anyone. Certainly would stay there again if we would come back to Florence.
Stayed 1 night in Jul 2018
Response from My guest in Florence staff on 18 Jul 2018
Dear Guest, thank you for your kind review, it's been a pleasure to have you here at My Guest in Florence. kindest regards Staff

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, walking distance to everything, but in a quiet street. Staff were very lovely, as well as the cute cafe for breakfast included with the room. Would definitely recommend!
Stayed 1 night in Jul 2018
Response from Raffaella on 18 Jul 2018
Dear Guest, thank you for your kind review, it's been a pleasure to have you here at My Guest in Florence. kindest regards Staff

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed it, staff was welcoming and super nice
Stayed 2 nights in May 2018
Response from staff on 12 Jul 2018
Dear Guest, thank you for your kind review, it's been a pleasure to have you here at My Guest in Florence. kindest regards Staff

8/10 Good

Martin, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant place to stay in ideal location for seeing the sights of Florence. 15 minutes walk from the train station. Room a little on the small side but you don't spend a holiday in your room. Staff extremely helpful. Would recommend this place and would stay again.
Stayed 7 nights in May 2018
Response from Alessandra on 12 Jul 2018
Dear Martin, thank you for your kind review, it's been a pleasure to have you here . Best regards, Staff My guest in Florence

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm welcoming at check-in. Comfortable bed and clean. The only negative thing would be is that there was absolutly no where to put your bathroom toiletries. At least a shelf or small table would have been nice.Otherwise, everything was fine!
Stayed 5 nights in May 2018
Response from Alessandra on 2 Jun 2018
Dear Guest, thank you for your kind review, it's been a pleasure to have you here at my guest in Florence kindest regards Staff My guest in Florence

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little bit noisy but that's the hazards of old properties but overall nice place to stay
Stayed 2 nights in May 2018
Response from The Staff B&B My Guest in Florence on 11 May 2018
Dear Guest, we thank you for dedicating you time to this review. We're glad you enjoyed your stay in Florence in our B&B My Guest in Florence, you're always welcome if you should come again in the future. Our best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Pleasant stay.
Location was a good walking distance to attraction. Breakfast at nearby cafe was nice pastries. There was no lift which would have been convenient. Room was spacious and clean and bed was comfortable.
Stayed 2 nights in Jan 2018
Response from Raffaella on 10 Jan 2018
Dear Guest, Thank you for your review ! We are very glad that you had a nice time here with us. Looking forward to welcome you again , Best Regards The staff ofMy Guest in Florence

10/10 Excellent

Karen, Magnolia, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to Stay
We just returned from a week at My Guest in Florence and had the most wonderful experience! The location is on a quiet little street within easy walking distance to everything you'll want to visit in Florence. The entire place is only a few rooms ( either 7 or 9) on the 2nd floor. The rooms are bright, spotless and large with private bathrooms and refrigerator. The beds were very comfortable. Our room had floor to ceiling windows opening up to the little courtyard. I believe the entire place opened only about a year ago. Upon check in you are provided with a key to the building, another key to enter the 2nd floor and a 3rd key to your room. The staff were always eager to help or answer any questions we had. We spent several nights on the large balcony enjoying wine and cheese with friends. If you include breakfast in your reservation, and you absolutley should, it is at the Nabucco Wine Bar about 2 blocks away. This place is the most adorable local caffe. You will choose one pastry, one savory item, juice and coffee. There is really nothing I would change or improve about our stay! My expectations were exceeded.
Stayed 6 nights in Oct 2017
Response from Raffaella on 15 Dec 2017
Dear Karen, thank you so much for your kind words about our B&B! We are glad that you had a very good stay with us. Hooping to welcome you again , Best regards

8/10 Good

Ginny, united kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely B & B
This is a lovely B & B, very clean and comfortable. Breakfast is served down the road in a cafe not at the B & B, but we didn't find this to be a problem. We found it to be fairly central, most places we wanted to see within a 15 - 20 minute walk. Would be happy to stay here again if we returned to Florence.
Stayed 6 nights in Sep 2017
Response from My guest in Florence staff on 18 Oct 2017
Thank you Ginny we are very glad that you had a nice time here withus. Looking forward to welcome you again in the future Best Regards

10/10 Excellent

Pascale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Guest House
Stayed for 5 nights and wanted central location. Room just like the photos: nice clean room/bathroom and comfortable bed & linen (slept very well!). It looks newly renovated. Convenient mini fridge in room .Staff very friendly and professionnal. The only negative is the breakfasts provided in a local café: restricted choice (1 croissant, 1 piece of the same quiche + 2 beverages); it is ok for 2, even 3 days but otherwise... Overall, would stay again but would opt for no breakfast plan.
Stayed 5 nights in Sep 2017
Response from My guest in florence on 15 May 2023
Thank you very much for your feedback

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Wotif stuff up
Got to hotel who kindly had kept our reservation despite Wotif making no payment. This was reimbursed a week later.
Stayed 2 nights in Jun 2017
Response from My guest in florence on 15 May 2023
Thank you very much for your feedback

8/10 Good

Chandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Flirence
The room was great. The first receptionist was very friendly and provided map and relevant info. Although bed linen was not replaced every couple of days, room was tidied up. The breakfast place was bit far but the quality was very good though limited. Overall it was a great stay.
Stayed 2 nights in Aug 2017
Response from My guest in florence on 15 May 2023
Thank you very much for your feedback

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful building and staff comfortable experienc
Great experience! Comfortable and great location, beautiful storical building! Friendly and beautiful staff Thank you Alesia and Veronica Defenetly I would stay next time
Stayed 1 night in Aug 2017
Response from My guest in florence on 15 May 2023
Thank you very much for your feedback

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience beautiful building and staff
Our experience was great! Clean, good price and quite comfortable Very kind and staff, thank you Alesia an Veronica!
Stayed 1 night in Aug 2017
Response from My guest in florence on 15 May 2023
Thank you very much for your feedback

10/10 Excellent

Alida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Florence
I loved this hotel. It was recommended because of the location close to my friends house. I had actually left my telephone in the taxi and woman who checked us in was very helpful. The rooms were clean and comfortable and the breakfast was delicious
Stayed 1 night in Jul 2017
Response from My guest in florence on 15 May 2023
Thank you very much for your feedback

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In a quite area of florence
Not ce helpful staff and a nice quite part of florence
Stayed 1 night in Jun 2017
Response from My guest in florence on 15 May 2023
Thank you very much for your feedback

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An awesome place to stay
We stayed at this awesome B&B for two days. Its name is "Bed and breakfast" but it offers more than a Hotel. The location is close for a short walk. Staff are super friendly and helpful. The lady on the reception was professional, welcomed us with a bright smile. Breakfast was in a friendly Coffee shop.In total I would definitely recommend this to anyone and will definitely stay there if I go back to Florence.
Stayed 2 nights in Jun 2017
Response from My guest in florence on 15 May 2023
Thank you very much for your feedback

8/10 Good

Sergio

Liked: Cleanliness, property conditions & facilities, room comfort
Close to location Accademia Uffizzi Duomo Signoria Ponte Vecchio
Thank you Sergio, we are glad that you found some times toleave a feedback for us. Looking forward to welcome you again here inFlorence B&B My guest in Florence staff

10/10 Excellent

Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute & comfortable
The room was fantastic, so clean and comfortable. The breakfast was nice, it is not served in the B&B but instead down the street at a local restaurant. Breakfast was good, an assortment of pastries.
Response from My guest in florence on 15 May 2023
Thank you very much for your feedback

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and friendly place
Nice place within walking distance to the city centre (15 minutes). Our room was very small but very clean. Very nice bathroom (although with no bidet). Staff is friendly.
Response from My guest in florence on 15 May 2023
Thank you very much for your feedback

10/10 Excellent

Ming Sun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and economic hotel
The neighbourhood is walkable to the downtown area. The room is super clean and everything was perfect.
Response from My guest in florence on 15 May 2023
Thank you very much for your feedback

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great stay while in Florence, the restaurant they use for breakfast was exceptionally friendly and the food was good too. Would stay again. Ps loved the building.
Response from My guest in florence on 15 May 2023
Thank you very much for your feedback