All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 72 out of 401 reviews" "
10 - Excellent
72
Rating 8 - Good. 110 out of 401 reviews" "
8 - Good
110
Rating 6 - Okay. 111 out of 401 reviews" "
6 - Okay
111
Rating 4 - Poor. 59 out of 401 reviews" "
4 - Poor
59
Rating 2 - Terrible. 49 out of 401 reviews" "
2 - Terrible
49
6.6/10
Cleanliness
7.6/10
Staff & service
6.4/10
Amenities
6.0/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
10/10 Excellent
Thaddeus
Travelled with partner
28 Mar 2024
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Our stay was good, staff were amazing but the only problem we faced was the door handle/lock. We had trouble opening or unlocking the door. Could do with new locks or upgrade it.
Worst place to stay. There were no keys to the locks. Every time we had to open the door, we had to go to the front and they would escort us and open the door. The beds were springy and dirty. The sheets were gross. We felt really unsafe there.
Ritu
Stayed 1 night in Dec 2023
Response from Raj Singh on 3 Jan 2024
Bula, thank you very much for taking your time to write this review. All reviews either good or bad are taken seriously so that we could improve on the service & facilities of the hotel. All your comments will be shared with the team here & please feel free to come back again and we will provide you with much improve service.Kind Regards, Raj Singh
Bula, thank you very much for taking your time to write this review. All reviews either good or bad are taken seriously so that we could improve on the service & facilities of the hotel. All your comments will be shared with the team here & please feel free to come back again and we will provide you with much improve service.Kind Regards, Raj Singh
Stayed 5 nights and but room was not serviced . Had 2 towels in the room which i had to use for the length of my stay. Bed was very uncomfortable. Shower was ok good hot and cold. Overall was ok .
Bula, thank you very much for taking your time to write this review. All reviews either good or bad are taken seriously so that we could improve on the service & facilities of the hotel. It’s great to see that you enjoyed your stay with us . All your comments will be shared with the team here & please feel free to come back again and we will provide you with much improve service.Kind Regards, Raj Singh
Bula Vinaka,We do aplogize for the inconvenience caused. Your feedback has been addressed to the team and we apologize.Vinaka,Tanoa Skylodge
4/10 Poor
Noelene
24 Dec 2023
Disliked: Cleanliness, staff & service
Noelene
Stayed 1 night in Dec 2023
Response from Raj Singh on 3 Jan 2024
Bula, thank you very much for taking your time to write this review. All reviews either good or bad are taken seriously so that we could improve on the service & facilities of the hotel. All your comments will be shared with the team here & please feel free to come back again and we will provide you with much improve service.Kind Regards, Raj Singh
What you see in the pictures are not exactly true.
Room was terrible with curtains seeing better days. Mattress was frayed. Corridors were dark. Breakfast just don't bother, get better ones in town. To be honest so dissapointjng as on the pictures the room looked like a picture of cleanliness and freshness...its anything but. Iam not even a tourist , just a local.
Verified traveller
Stayed 1 night in Dec 2023
Response from Team Skylodge on 11 Dec 2023
Bula Vinaka,We sincerely apologize for the inconvenience caused. Your concerns have been taken on board with the team and we strive to make your next experience with us a better one.Vinaka.
4/10 Poor
Aurmporn
3 Dec 2023
Aurmporn
Stayed 6 nights in Nov 2023
Response from Raj Singh on 3 Jan 2024
Bula, thank you very much for taking your time to write this review. All reviews either good or bad are taken seriously so that we could improve on the service & facilities of the hotel. All your comments will be shared with the team here & please feel free to come back again and we will provide you with much improve service.Kind Regards, Raj Singh
Jim at reception was great after the mix up of their airport
pick up didn't pick us up.
Gloria
Stayed 1 night in Nov 2023
Response from Team Skylodge on 11 Dec 2023
Bula Gloria,Thank you for taking out your time to give feedback, we do apologize for the inconvenience caused. Jim has been advised of your comment and we thank Jim for assisting you during that time of need.VinakaVinaka
Bula, thank you very much for taking your time to write this review. All reviews either good or bad are taken seriously so that we could improve on the service & facilities of the hotel. It’s great to see that you enjoyed your stay with us . All your comments will be shared with the team here & please feel free to come back again and we will provide you with much improve service.Kind Regards, Raj Singh
My first time booked online this friendly Skylodge, I am glad we stayed at this hotel.
Thank you Team Skylodge.
Cheers
Crispina
Stayed 4 nights in Nov 2023
Response from Team Skylodge on 12 Dec 2023
Bula Vinaka,We thank you for your kind words, we are thrilled that you enjoyed your stay with us.Vinaka
6/10 Okay
Tsujita
21 Nov 2023
Liked: Staff & service
Disliked: Cleanliness, amenities
Close to the airport and friendly staff. But room linen (bath towels) had stains and this made me very comfortable using them. I would probably stay there again but just for a transit.
Tsujita
Stayed 1 night in Nov 2023
Response from Raj Singh on 27 Nov 2023
Bula, thank you very much for taking your time to write this review. All reviews either good or bad are taken seriously so that we could improve on the service & facilities of the hotel. It’s great to see that you enjoyed your stay with us . All your comments will be shared with the team here & please feel free to come back again and we will provide you with much improve service.Kind Regards, Raj Singh
The staff are wonderfully sweet. Thats it for positives.
This place is in awful condition, room stunk like pee and was so dirty and disgusting.
Maybe some other rooms are nice but the room we had was just poor
Mitchell
Stayed 1 night in Nov 2023
Response from Raj Singh on 16 Nov 2023
Bula, thank you very much for taking your time to write this review. All reviews either good or bad are taken seriously so that we could improve on the service & facilities of the hotel. Our sincere apologies for the defect in our services. All your comments will be shared with the team here & please feel free to come back again and we will provide you with much improve service.Kind Regards, Raj Singh
6/10 Okay
sunil
14 Nov 2023
Liked: Staff & service
Property is mostly dirt and gravel around the cabins and with wet weather you definitely bring it inside.
sunil
Stayed 1 night in Nov 2023
Response from Raj Singh on 16 Nov 2023
Bula, thank you very much for taking your time to write this review. All reviews either good or bad are taken seriously so that we could improve on the service & facilities of the hotel. All your comments will be shared with the team here & please feel free to come back again and we will provide you with much improve service.Kind Regards, Raj Singh
A very safe and wonderful environment. Friendly and helpful staffs.
Alena
Stayed 1 night in Nov 2023
Response from Raj Singh on 14 Nov 2023
Bula, thank you very much for taking your time to write this review. All reviews either good or bad are taken seriously so that we could improve on the service & facilities of the hotel. It’s great to see that you enjoyed your stay with us . All your comments will be shared with the team here & please feel free to come back again and we will provide you with much improve service.Kind Regards, Raj Singh
6/10 Okay
Nikolai
13 Nov 2023
Nikolai
Stayed 1 night in Nov 2023
Response from Raj Singh on 14 Nov 2023
Bula, thank you very much for taking your time to write this review. All reviews either good or bad are taken seriously so that we could improve on the service & facilities of the hotel. It’s great to see that you enjoyed your stay with us . All your comments will be shared with the team here & please feel free to come back again and we will provide you with much improve service.Kind Regards, Raj Singh
We knew it would not be a luxury hotel, but we didn't expect it to be so basic. Close to airport, great staff, rooms were very clean, but no frills and restaurant offered very limited choices on the menu. We were only there for one day, so it served our purpose.
Chantal
Stayed 2 nights in Nov 2023
Response from Raj Singh on 16 Nov 2023
Bula, thank you very much for taking your time to write this review. All reviews either good or bad are taken seriously so that we could improve on the service & facilities of the hotel. It’s great to see that you enjoyed your stay with us . All your comments will be shared with the team here & please feel free to come back again and we will provide you with much improve service.Kind Regards, Raj Singh
Bula, thank you very much for taking your time to write this review. All reviews either good or bad are taken seriously so that we could improve on the service & facilities of the hotel. Our sincere apologies for the defects in our service. All your comments will be shared with the team here & please feel free to come back again and we will provide you with much improve service.Kind Regards, Raj Singh
The room looked like a backpackers room. Blankets had stains. Tiny room, tiny bathroom. Breakfast is alright.
Azhar
Stayed 1 night in Nov 2023
Response from Raj Singh on 10 Nov 2023
Bula, thank you very much for taking your time to write this review. All reviews either good or bad are taken seriously so that we could improve on the service & facilities of the hotel. All your comments will be shared with the team here & please feel free to come back again and we will provide you with much improve service.Kind Regards, Raj Singh
8/10 Good
Douglas, Murrieta
Travelled with partner
8 Nov 2023
Liked: Cleanliness, staff & service
The check in time on Expedia said 1pm. It is actually 2pm and they didn't have a room available until 2:15pm. The hotel is convenient to the airport and on a main street with plenty of parking and good access to restaurants. They have a restaurant at the hotel. The room was clean and comfortable. Staff were very nice.
Douglas
Stayed 1 night in Nov 2023
Response from Raj Singh on 8 Nov 2023
Bula, thank you very much for taking your time to write this review. All reviews either good or bad are taken seriously so that we could improve on the service & facilities of the hotel. It’s great to see that you found this hotel to be conveniently situated and you enjoyed your stay with us . All your comments will be shared with the team here & please feel free to come back again and we will provide you with much improve service.Kind Regards, Raj Singh
6/10 Okay
Vaitele
5 Nov 2023
Liked: Staff & service
Vaitele
Stayed 1 night in Nov 2023
Response from Raj Singh on 3 Jan 2024
Bula, thank you very much for taking your time to write this review. All reviews either good or bad are taken seriously so that we could improve on the service & facilities of the hotel. All your comments will be shared with the team here & please feel free to come back again and we will provide you with much improve service.Kind Regards, Raj Singh
Didn't stay at the Skylodge, Tanoa upgraded me to Tanoa International without charge do to activities at Skyloodge
Ronald
Stayed 2 nights in Oct 2023
Response from Team Skylodge on 12 Dec 2023
Bula Vinaka,We do apologize for any inconvenience caused; we hope your stay was a memorable one.Vinaka
10/10 Excellent
Ronald, Merritt Island
6 Oct 2023
On Airport arrival transfer pick up I was notified I would be staying at the Tanoa International Hotel not the Skylodge due to maintenance at the Skylodge and a TV film crew occupyiing the premisses.
Fantastic hotel at a great rate. Exactly what we needed for a quick stop over but would be great for longer stays too.
Deborah
Stayed 2 nights in Jun 2023
8/10 Good
Barbara
Travelled with partner
13 Apr 2023
Liked: Staff & service
This property suited our needs just fine. We wanted something close to the airport, with pickup, as we arrived late. The rooms were old and basic and the grout in the shower should have been bleached if not replaced! The free Continental breakfast was adequate and there's a nice dining room. This is not a destination hotel but the staff were helpful and friendly. We left next morning on a cruise and they phoned to make sure we were being picked up.
Barbara
Stayed 1 night in Apr 2023
Response from Raj Singh on 14 Apr 2023
Bula, thank you very much for taking your time to write this review. All reviews either good or bad are taken seriously so that we could improve on the service & facilities of the hotel. It’s great to see that staff were very helpful & friendly with other hotel facilities. Yes for the rooms we are working on scheduling the maintenance program side of this. All your comments will be shared with the team here & please feel free to come back again and we will provide you with much improve service.Kind Regards, Raj Singh
6/10 Okay
Jaan
Travelled with partner
10 Apr 2023
Liked: Staff & service
Disliked: Cleanliness
Photos in the booking system do not match the real room. Very basic, but does the job and is in line with the price. Staff members are very friendly and helpful.
Jaan
Stayed 1 night in Apr 2023
Response from Raj Singh on 10 Apr 2023
Bula, thank you very much for taking your time to write this review. All reviews either good or bad are taken seriously so that we could improve on the service & facilities of the hotel. Its great to see that staff were very helpful & friendly. All your comments will be shared with the team here & please feel free to come back again and we will provide you with much improve service.Kind Regards, Raj Singh
Bula, Thank you very much for taking your time to write this review. All reviews either good or bad are taken seriously so that we could improve on the service & facilities of the hotel. all your comments will be shared with the team here & please feel free to come back again and we will provide you with much improve service.Kind Regards, Raj Singh
Bula, Thank you very much for taking your time to write this review. All reviews either good or bad are taken seriously so that we could improve on the service & facilities of the hotel. all your comments will be shared with the team here & please feel free to come back again and we will provide you with much improve service.Kind Regards, Raj Singh
Bula, Thank you very much for taking your time to write this review. All reviews either good or bad are taken seriously so that we could improve on the service & facilities of the hotel. all your comments will be shared with the team here & please feel free to come back again and we will provide you with much improve service.Kind Regards, Raj Singh
6/10 Okay
Jerry
6 Feb 2023
Service is ok.
Jerry
Stayed 7 nights in Jan 2023
Response from Raj Singh on 7 Feb 2023
Bula, Thank you very much for taking your time to write this review. All reviews either good or bad are taken seriously so that we could improve on the service & facilities of the hotel. all your comments will be shared with the team here & please feel free to come back again and we will provide you with much improve service.Kind Regards, Raj Singh
10/10 Excellent
David G
3 Feb 2023
David G
Stayed 1 night in Feb 2023
Response from Raj Singh on 14 Mar 2023
Bula, Thank you very much for taking your time to write this review. All reviews either good or bad are taken seriously so that we could improve on the service & facilities of the hotel. all your comments will be shared with the team here & please feel free to come back again and we will provide you with much improve service.Kind Regards, Raj Singh
2/10 Terrible
Narayan
27 Jan 2023
Narayan
Stayed 1 night in Jan 2023
Response from Raj Singh on 14 Mar 2023
Bula, Thank you very much for taking your time to write this review. All reviews either good or bad are taken seriously so that we could improve on the service & facilities of the hotel. all your comments will be shared with the team here & please feel free to come back again and we will provide you with much improve service.Kind Regards, Raj Singh
10/10 Excellent
Jerry
18 Jan 2023
Jerry
Stayed 1 night in Jan 2023
Response from Raj Singh on 14 Mar 2023
Bula, Thank you very much for taking your time to write this review. All reviews either good or bad are taken seriously so that we could improve on the service & facilities of the hotel. all your comments will be shared with the team here & please feel free to come back again and we will provide you with much improve service.Kind Regards, Raj Singh