Bar (on property)

Reviews of Swan Hotel Thaxted by Greene King Inns

3 out of 5
Swan Hotel Thaxted by Greene King Inns
Bull Ring, Thaxted, Dunmow, England

Reviews

8.2

Very good

Rating 10 - Excellent. 150 out of 361 reviews" "
Rating 8 - Good. 129 out of 361 reviews" "
Rating 6 - Okay. 44 out of 361 reviews" "
Rating 4 - Poor. 17 out of 361 reviews" "
Rating 2 - Terrible. 21 out of 361 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mark, VENTURA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pub/hotel, stayed here several times over the last 10 years and each time it’s being terrific. Rooms have been up dated and the service and food are exceptional.
Stayed 1 night in Feb 2024

8/10 Good

Elaine, Bournemouth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very well maintained old pub friendly staff and good food .
Stayed 1 night in Feb 2024

10/10 Excellent

Cristina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and warm. Comfortable bed and lovely food served downstairs. Definitely will stay again.
Stayed 1 night in Dec 2023

10/10 Excellent

Helen

Stayed 8 nights in Dec 2023

6/10 Okay

Rhian

Liked: Staff & service, amenities
The staff were lovely and I was initially pleased with my room, comfy bed, nice space, but night time noise from the radiator (or maybe it was the room below) disturbed my sleep.
Stayed 1 night in Dec 2023

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely old hotel and pub - very popular and convenient for other restaurants etc
Stayed 1 night in Nov 2023

8/10 Good

Rod

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great regular destination
great accomadation, prefer in the Main hotel. Lovely helpful staff
Stayed 1 night in Oct 2023

10/10 Excellent

Stuart

Stayed 1 night in Oct 2023

8/10 Good

David, Malvern

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were efficient and friendly. The meals that we had at the hotel were enjoyable, and provided good value for money. A very pleasant place to stay for a week-end.
Stayed 3 nights in Oct 2023

10/10 Excellent

Gary

Travelled with group
Liked: Staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Sep 2023

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location of the property, the view from the rooms. The room was very comfortable. The staff were very friendly.
Stayed 3 nights in Sep 2023

10/10 Excellent

Rod

Stayed 1 night in Sep 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
flight path so very noisy but otherwise nice
What was nice was the location to the town and local attractions. However it is on the flight path so noisy. Our room ( 17) was nice and comfortable but the bed was hard as were the pillows so do take your own if you have a particular type you like. The bath was nice and the staff were friendly as was check in. Parking was terrible as it is the pub car park people were blocking others in and this is quite a locals bar so I think they seemed to all know the system. Sad as there is on road parking so why they don't use this surprises me and keep the car park for hotel guests only. I would stay again as it is the only one really in the town. The local Airb is terrible so avoid that! Overall 4/5 I think. I would stay again.
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location on our drive
Stayed 1 night in Aug 2023

2/10 Terrible

s

Aweful experience
Stayed 1 night in Aug 2023

10/10 Excellent

Tanya

Stayed 1 night in Aug 2023

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option for Airport stopover. Good choice of food and friendly efficient staff.
Stayed 1 night in Aug 2023

10/10 Excellent

Joe

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent pub/hotel with lovely staff. Nice little village
Stayed 1 night in Aug 2023

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old building, nicely kept, polite and efficient staff in lovely surroundings. What's not to like
Stayed 1 night in Aug 2023

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Laurynas

Stayed 1 night in Jul 2023

8/10 Good

Jin Ah

Stayed 1 night in Jul 2023

10/10 Excellent

Xavier

Stayed 1 night in Jul 2023

10/10 Excellent

Phill

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Notch
Three nights here and I honestly which it was longer Great public house with amazing comfy rooms with lovely bed constant fan for great sleep! Breakfast and dinner were always excellent combination of friendly staff and locals guarantee I will be back
Stayed 2 nights in Jul 2023

10/10 Excellent

Nick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice little spot.
It was a last minute trip it worked out great.
Stayed 1 night in Jul 2023

6/10 Okay

Lewis

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed one night because we were flying from Stansted airport in the morning.
Stayed 1 night in Jun 2023

10/10 Excellent

Kelly

Stayed 1 night in Jun 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Inn with great staff!
Stayed 1 night in Jun 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service
Everyone was kind and helpful!!!
Stayed 1 night in Jun 2023

10/10 Excellent

Tormod

Stayed 1 night in May 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stopover
The Swan Hotel was a good stopover between a concert at Saffron Walden and a flight the next morning from Stansted. Our room was well-equipped, comfortable and quiet. We were out too early to try the breakfast so being able to select a room-only option was helpful. Staff were friendly and helpful.
Stayed 1 night in May 2023

10/10 Excellent

Paul

Stayed 1 night in May 2023

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2023

2/10 Terrible

Benoit

Stayed 1 night in Mar 2023

10/10 Excellent

Steve

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Nigel Richard

Stayed 1 night in Feb 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
Not the best
No options of an early check out as we had to leave early. Tried phoning the out of hours phone with no answer. Paid for a breakfast which we was unable to have as we had to leave. No options of an early breakfast - even just cereals. Poor service and not very accommodating or welcoming.
Stayed 1 night in Mar 2023

6/10 Okay

Sunita

Stayed 1 night in Feb 2023

10/10 Excellent

Tean

Stayed 1 night in Feb 2023

10/10 Excellent

Dianne

Stayed 1 night in Jan 2023

8/10 Good

ian

Stayed 4 nights in Jan 2023

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

glyn

Stayed 1 night in Jan 2023

10/10 Excellent

Barbara

Stayed 1 night in Nov 2022

8/10 Good

Ayedefer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice small farm area,I stayed over night stay and affordable.
Stayed 1 night in Nov 2022

10/10 Excellent

Matthew

Stayed 1 night in Sep 2022

6/10 Okay

Clive

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Lots of traffic noise (sash windows with no double glazing or similar). Church bell ringing through the night. Can hear people chatting downstairs in the bar. Bed was good but tough to get any sleep due to noise.
Stayed 1 night in Sep 2022

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was good value and comfortable.
Stayed 1 night in Sep 2022

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pit stop on way to Epsom
Stopped one night the pub has great food and the room was lovely. Comfortable bed and great showers
Stayed 1 night in Aug 2022