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Rating 10 - Excellent. 24 out of 114 reviews" "
10 - Excellent
24
Rating 8 - Good. 44 out of 114 reviews" "
8 - Good
44
Rating 6 - Okay. 30 out of 114 reviews" "
6 - Okay
30
Rating 4 - Poor. 8 out of 114 reviews" "
4 - Poor
8
Rating 2 - Terrible. 8 out of 114 reviews" "
2 - Terrible
8
7.4/10
Cleanliness
7.8/10
Staff & service
7.0/10
Amenities
6.8/10
Property conditions & facilities
Reviews
6/10 Okay
Sowmini
Travelled with family
17 Jul 2023
Sowmini
Stayed 2 nights in Jul 2023
Response from paul kayal on 17 Aug 2023
Dear Guest,It was indeed a pleasure that you have chosen our hotel on your recent visit to Dubai. Thank you for sharing your experience from your stay with us. Thank you for the kind review to our hotel. We value your feedback as we continuously strive to improve our facilities, through comments provided by our guests we will be able to do so, at the same time, will make us aware on the actual guests experience.We sincerely hope to be able to welcome you again here at Al bustan Centre & Residence Dubai.Warmest regards,The ManagementAl Bustan Centre & Residence
Dear Tasawar,It was indeed a pleasure that you have chosen our hotel on your recent visit to Dubai. Thank you for sharing your experience from your stay with us. Thank you for the kind review to our hotel. We value your feedback as we continuously strive to improve our facilities, through comments provided by our guests we will be able to do so, at the same time, will make us aware on the actual guests experience.We sincerely hope to be able to welcome you again here at Al bustan Centre & Residence Dubai.Warmest regards,The ManagementAl Bustan Centre & Residence
4/10 Poor
Raees
Travelled with group
19 Dec 2022
Liked: Cleanliness
Disliked: Room comfort
Raees
Stayed 2 nights in Dec 2022
Response from paul kayal on 28 Dec 2022
Dear Guest,It was indeed a pleasure that you have chosen our hotel on your recent visit to Dubai. Thank you for sharing your experience from your stay with us. Thank you for the kind review to our hotel. We value your feedback as we continuously strive to improve our facilities, through comments provided by our guests we will be able to do so, at the same time, will make us aware on the actual guests experience.We sincerely hope to be able to welcome you again here at Al bustan Centre & Residence Dubai.Warmest regards,
10/10 Excellent
Ghanem
13 Sept 2022
Ghanem
Stayed 1 night in Sep 2022
Response from paul kayal on 20 Sept 2022
Dear Guest,Thank you for taking the time to review your recent stay with us.We are delighted to read that you enjoyed our facilities, restaurants, as well as the services provided by our dedicated team members.We hope look forward to welcoming you again on your next visit to Dubai.Warmest regards,The Management Al Bustan Centre & Residence
6/10 Okay
Helen
26 Jun 2022
Liked: Room comfort
Good location but boring ambiance
Good location. Safe surrounding. Boring ambiance and reception people. Could be better if the hotel would replace them with lively people. The servers in the restaurant are nit welcoming also. We are coming here just because it is near
Helen
Stayed 4 nights in Jun 2022
6/10 Okay
Helen
22 Jun 2022
Liked: Room comfort
Little pricey, breakfast is same.
Helen
Stayed 1 night in Jun 2022
Response from paul kayal on 23 Jun 2022
Dear Guest,
It was indeed a pleasure that you have chosen our hotel on your recent visit to Dubai. Thank you for sharing your experience from your stay with us. Thank you for the kind review to our hotel. We value your feedback as we continuously strive to improve our facilities, through comments provided by our guests we will be able to do so, at the same time, will make us aware on the actual guests experience.
We sincerely hope to be able to welcome you again here at Al bustan Centre & Residence Dubai.
Warmest regards,
The Management
Al Bustan Centre & Residence
I didn’t not stay I this hotel I left ,because was not clean enough ,they did not get my money back ,maybe they don’t care
Mohammed
Stayed 1 night in Feb 2022
Response from paul kayal on 26 Feb 2022
Dear Mr. Mohamed,
It was indeed a pleasure that you have chosen our hotel on your recent visit to Dubai. Thank you for sharing your experience from your stay with us. Thank you for the kind review to our hotel. We value your feedback as we continuously strive to improve our facilities, through comments provided by our guests we will be able to do so, at the same time, will make us aware on the actual guests experience.
We sincerely hope to be able to welcome you again here at Al bustan Centre & Residence Dubai.
Warmest regards,
The Management
Al Bustan Centre & Residence
10/10 Excellent
Abin
Business traveller
17 Jan 2022
Liked: Room comfort
Abin
Stayed 4 nights in Jan 2022
Response from paul kayal on 17 Jan 2022
Dear Guest,
Thank you for taking the time to review your recent stay with us.
We are delighted to read that you enjoyed our facilities, restaurants, as well as the services provided by our dedicated team members.
We hope look forward to welcoming you again on your next visit to Dubai.
Warmest regards,
The Management
Al Bustan Centre & Residence
8/10 Good
Roman
17 Jul 2021
Liked: Cleanliness, room comfort
Roman
Stayed 1 night in Jul 2021
Response from paul kayal on 18 Jul 2021
Dear Guest,
Thank you for taking the time to review your recent stay with us.
We are delighted to read that you enjoyed our facilities, restaurants, as well as the services provided by our dedicated team members.
We hope look forward to welcoming you again on your next visit to Dubai.
Warmest regards,
The Management
Al Bustan Centre & Residence
8/10 Good
kevin
18 Mar 2020
Liked: Cleanliness
Nice place
The staff are very friendly and helpful. Breakfast was very good as well. The location is great as there is a light rail station close and there is a supermarket in the bottom floor.
kevin
Stayed 7 nights in Feb 2020
Response from Paul Kayal on 19 Mar 2020
Dear Mr. Kevin,
Thank you for taking the time to review your recent stay with us.
We are delighted to read that you enjoyed our facilities, restaurants, as well as the services provided by our dedicated team members.
We hope look forward to welcoming you again on your next visit to Dubai.
Warmest regards,
The Management
Al Bustan Centre & Residence
10/10 Excellent
Verified traveller
11 Feb 2020
Verified traveller
Stayed 1 night in Feb 2020
Response from Paul Kayal on 17 Feb 2020
Thank you for your rating.
Kind regards,
10/10 Excellent
Verified traveller
16 Mar 2019
Verified traveller
Stayed 3 nights in Jan 2019
Response from Paul kayal on 2 Apr 2019
Dear Guest,
Thank You for Staying at Al Bustan Residence. Looking Forward to welcoming you in the future.
kind regards
2/10 Terrible
Verified traveller
5 Feb 2019
Liked: Cleanliness
We liked it very muchbutwouldhae liked the breakfast area nearer
Verified traveller
Stayed 1 night in Jan 2019
Response from Paul Kayal on 31 Mar 2019
Dear Sir,
Thank you for staying at Al Bustan Residence. looking forward to see you in the future.
Kind regards,
8/10 Good
Adel
17 Jan 2019
Liked: Staff & service
Good for a shot stay
We stayed for a 1 night before flight. There as bad smell in the room and from the beds.
Adel
Stayed 1 night in Dec 2018
Response from PAUL KAYAL on 19 Jan 2019
Dear Guest,
It was indeed a pleasure that you have chosen our hotel on your recent visit to Dubai. Thank you for sharing your experience from your stay with us. Thank you for the kind review to our hotel. We value your feedback as we continuously strive to improve our facilities, through comments provided by our guests we will be able to do so, at the same time, will make us aware on the actual guests experience.
We sincerely hope to be able to welcome you again here at Al bustan Centre & Residence Dubai.
Warmest regards,
The Management
Al Bustan Centre & Residence
Location is good
Breakfast good
Clean hospitality good
Verified traveller
Stayed 2 nights in Dec 2018
Response from Paul Kayal on 8 Jan 2019
Dear Guest,
Thank you for taking the time to review your recent stay with us.
We are delighted to read that you enjoyed our facilities, restaurants, as well as the services provided by our dedicated team members.
We hope look forward to welcoming you again on your next visit to Dubai.
Warmest regards,
The Management
Al Bustan Centre & Residence
It was very good hotel is inside in the shopping Centre supermarket McDonald’s you don’t need to go outside in the hot we very happy.
Verified traveller
Stayed 21 nights in Aug 2018
Response from Paul Kayal on 12 Sept 2018
Dear Guest,
It was indeed a pleasure that you have chosen our hotel on your recent visit to Dubai. Thank you for sharing your experience from your stay with us. Thank you for the kind review to our hotel. We value your feedback as we continuously strive to improve our facilities, through comments provided by our guests we will be able to do so, at the same time, will make us aware on the actual guests experience.
We sincerely hope to be able to welcome you again here at Al bustan Centre & Residence Dubai.
Warmest regards,
The Management
Al Bustan Centre & Residence
Dear Guest,
Thank you for taking the time to review your recent stay with us.
We are delighted to read that you enjoyed our facilities, restaurants, as well as the services provided by our dedicated team members.
We hope look forward to welcoming you again on your next visit to Dubai.
Warmest regards,
The Management
Al Bustan Centre & Residence
Dear Guest,
Thank you for taking the time to review your recent stay with us.
We are delighted to read that you enjoyed our facilities, restaurants, as well as the services provided by our dedicated team members.
We hope look forward to welcoming you again on your next visit to Dubai.
Warmest regards,
The Management
Al Bustan Centre & Residence
One night stay , very quick
Needed to be near the private jet terminal for an early flight the next stay so this hotel was perfect
Verified traveller
Response from paul on 16 May 2018
Dear Guest,
Thank you for taking the time to review your recent stay with us.
We are delighted to read that you enjoyed our facilities, restaurants, as well as the services provided by our dedicated team members.
We hope look forward to welcoming you again on your next visit to Dubai.
Warmest regards,
The Management
Al Bustan Centre & Residence
8/10 Good
Ahmad
30 Mar 2018
Liked: Staff & service, room comfort
Ahmad
Response from PAUL KAYAL on 1 Apr 2018
Dear Guest,
Thank you for taking the time to review your recent stay with us.
We are delighted to read that you enjoyed our facilities, restaurants, as well as the services provided by our dedicated team members.
We hope look forward to welcoming you again on your next visit to Dubai.
Warmest regards,
The Management
Al Bustan Centre & Residence
Dear Mr. Khalid,
Thank you for taking the time to review your recent stay with us.
We are delighted to read that you enjoyed our facilities, restaurants, as well as the services provided by our dedicated team members.
We hope look forward to welcoming you again on your next visit to Dubai.
Warmest regards,
The Management
Al Bustan Centre & Residence
6/10 Okay
Kay Shin
24 Mar 2018
Liked: Cleanliness, staff & service
Aircon is not cold enough.
Kay Shin
Response from Paul Kayal on 27 Mar 2018
Dear Kay,
It was indeed a pleasure that you have chosen our hotel on your recent visit to Dubai. Thank you for sharing your experience from your stay with us. Thank you for the kind review to our hotel. We value your feedback as we continuously strive to improve our facilities, through comments provided by our guests we will be able to do so, at the same time, will make us aware on the actual guests experience.
We sincerely hope to be able to welcome you again here at Al bustan Centre & Residence Dubai.
Warmest regards,
The Management
Al Bustan Centre & Residence
The hotel room was very dated, rugs were badly stained and there was an off putting odour in the room. Several times the room was not serviced till after 5:00 pm. The staff were friendly.
Verified traveller
Response from paul on 4 Mar 2018
Dear Guest,
It was indeed a pleasure that you have chosen our hotel on your recent visit to Dubai. Thank you for sharing your experience from your stay with us. Thank you for the kind review to our hotel. We value your feedback as we continuously strive to improve our facilities, through comments provided by our guests we will be able to do so, at the same time, will make us aware on the actual guests experience.
We sincerely hope to be able to welcome you again here at Al bustan Centre & Residence Dubai.
Warmest regards,
The Management
Al Bustan Centre & Residence
The hotel from the outside is nice but the rooms SMELL and smell awful! :( WiFi was annoying too because it disconnects you after 30 seconds automatically even if you are using it.
Saman
Stayed 6 nights in Jan 2018
Response from paul on 6 Feb 2018
Dear Guest,
It was indeed a pleasure that you have chosen our hotel on your recent visit to Dubai. Thank you for sharing your experience from your stay with us. Thank you for the kind review to our hotel. We value your feedback as we continuously strive to improve our facilities, through comments provided by our guests we will be able to do so, at the same time, will make us aware on the actual guests experience.
We sincerely hope to be able to welcome you again here at Al bustan Centre & Residence Dubai.
Warmest regards,
The Management
Al Bustan Centre & Residence
Hotel suffs were so friendly, Close to train station and use trian was so handy for access all around city.
ali hamidi
Stayed 4 nights in Jan 2018
Response from paul on 30 Jan 2018
Dear Guest,
Thank you for taking the time to review your recent stay with us.
We are delighted to read that you enjoyed our facilities, restaurants, as well as the services provided by our dedicated team members.
We hope look forward to welcoming you again on your next visit to Dubai.
Warmest regards,
The Management
Al Bustan Centre & Residence
8/10 Good
MAUSHUM
18 Jan 2018
Liked: Staff & service, room comfort
Service was great . However , the hotel interiors are old and needs refurb . The breakfast wasn't good
MAUSHUM
Stayed 3 nights in Jan 2018
Response from paul on 23 Jan 2018
Dear Guest,
We sincerely appreciate taking your time to share your review and valued feedback from your recent stay with us at Al Bustan Centre & Residence Dubai. We are happy to know that you had a great stay at our hotel and our services met your expectations.
We truly appreciate your nice comments to our hotel. We are indeed very happy of your kind remarks; Your valued feedback is really helpful and important to us in delivering the utmost priority to provide our guests the highest level of quality and service.
We sincerely hope to be able to welcome you back at Al Bustan Centre & Residence Dubai.
Warmest regards,
The Management
Al Bustan Centre & Residence
The furnishings in the room was dated and there was the smell of smoke in my room even though I asked for a non smoking room but it was bearable. Staff was very friendly and the location was in a place that made it fairly easy to get to most attractions with a short Uber drive
Aaron
Stayed 4 nights in Dec 2017
Response from paul kayal on 21 Mar 2018
Dear Guest,
We sincerely appreciate taking your time to share your review and valued feedback from your recent stay with us at Al Bustan Centre & Residence Dubai. We are happy to know that you had a great stay at our hotel and our services met your expectations.
We truly appreciate your nice comments to our hotel. We are indeed very happy of your kind remarks; Your valued feedback is really helpful and important to us in delivering the utmost priority to provide our guests the highest level of quality and service.
We sincerely hope to be able to welcome you back at Al Bustan Centre & Residence Dubai.
Warmest regards,
The Management
Al Bustan Centre & Residence
I had a wonderful stay in all. Food was great, location of the hotel was very convenient. Wi-Fi was always on and fast. On the ground floor you have a shopping mall a big super market and behind it a petrol station too. For me and my family it was in a perfect location . Near the al mamzar beach and everything else was near too.
Thank you.
jambo
Stayed 5 nights in Nov 2017
Response from Paul Kayal on 2 Dec 2017
Dear Guest,
Thank you for taking the time to review your recent stay with us.
We are delighted to read that you enjoyed our facilities, restaurants, as well as the services provided by our dedicated team members.
We hope look forward to welcoming you again on your next visit to Dubai.
Warmest regards,
The Management
Al Bustan Centre & Residence
8/10 Good
Danushka
19 Nov 2017
Liked: Staff & service
Danushka
Stayed 3 nights in Nov 2017
Dear Guest,
Thank you for taking the time to review your recent stay with us.
We are delighted to read that you enjoyed our facilities, restaurants, as well as the services provided by our dedicated team members.
We hope look forward to welcoming you again on your next visit to Dubai.
Warmest regards,
The Management
Al Bustan Centre & Residence
Dear Guest,
It was indeed a pleasure that you have chosen our hotel on your recent visit to Dubai. Thank you for sharing your experience from your stay with us. Thank you for the kind review to our hotel. We value your feedback as we continuously strive to improve our facilities, through comments provided by our guests we will be able to do so, at the same time, will make us aware on the actual guests experience.
We sincerely hope to be able to welcome you again here at Al bustan Centre & Residence Dubai.
Warmest regards,
The Management
Al Bustan Centre & Residence
8/10 Good
faisal, kuwait
28 Aug 2017
Liked: Cleanliness, staff & service, room comfort
No noisy , cool
Esay check in , fast deal , everything is clear , help me for everything
faisal
Stayed 2 nights in Aug 2017
Response from paul Kayal on 3 Dec 2017
Dear Faisal,
Thank you for taking the time to review your recent stay with us.
We are delighted to read that you enjoyed our facilities, restaurants, as well as the services provided by our dedicated team members.
We hope look forward to welcoming you again on your next visit to Dubai.
Warmest regards,
The Management
Al Bustan Centre & Residence
I feel comfortable for every thing .. staaf and the cleaning .. good food in resturent .. very nice check in and out .. good staff for the reception ..realy very good hotel
f
Response from Paul Kayal on 3 Apr 2017
Dear Guest,
Thank you for taking the time to review your recent stay with us.
We are delighted to read that you enjoyed our facilities, restaurants, as well as the services provided by our dedicated team members.
We hope look forward to welcoming you again on your next visit to Dubai.
Warmest regards,
The Management
Al Bustan Centre & Residence
Great comfortable place with easy metro access or free parking in case you have rent a car. has a supermarket inside the complex.
Verified traveller
Response from Paul Kayal on 3 Apr 2017
Dear Guest,
It was indeed a pleasure that you have chosen our hotel on your recent visit to Dubai. Thank you for sharing your experience from your stay with us. Thank you for the kind review to our hotel. We value your feedback as we continuously strive to improve our facilities, through comments provided by our guests we will be able to do so, at the same time, will make us aware on the actual guests experience.
We sincerely hope to be able to welcome you again here at Al bustan Centre & Residence Dubai.
Warmest regards,
The Management
Al Bustan Centre & Residence
Upon check in AC wasn't cooling.
Toilet wasn't flushing. Maintenance people had to come and fix both the items
Verified traveller
Dear Guest,
It was indeed a pleasure that you have chosen our hotel on your recent visit to Dubai. Thank you for sharing your experience from your stay with us. Thank you for the kind review to our hotel. We value your feedback as we continuously strive to improve our facilities, through comments provided by our guests we will be able to do so, at the same time, will make us aware on the actual guests experience.
We sincerely hope to be able to welcome you again here at Al bustan Centre & Residence Dubai.
Warmest regards,
The Management
Al Bustan Centre & Residence
8/10 Good
Farhan
10 Feb 2017
Liked: Staff & service, room comfort
I had requested king bed non smoking room but at hotel they dont had any non smoking rooms available. So i have to compromise with smoking room. Which was a hassle for me.
Farhan
Dear Guest,
It was indeed a pleasure that you have chosen our hotel on your recent visit to Dubai. Thank you for sharing your experience from your stay with us. Thank you for the kind review to our hotel. We value your feedback as we continuously strive to improve our facilities, through comments provided by our guests we will be able to do so, at the same time, will make us aware on the actual guests experience.
We sincerely hope to be able to welcome you again here at Al bustan Centre & Residence Dubai.
Warmest regards,
The Management
Al Bustan Centre & Residence
Picked up at airport , had great check in great room and great breakfast . Took me back to airport.
great exoerianc
Response from paul kayal on 3 Apr 2017
Dear Guest,
Thank you for taking the time to review your recent stay with us.
We are delighted to read that you enjoyed our facilities, restaurants, as well as the services provided by our dedicated team members.
We hope look forward to welcoming you again on your next visit to Dubai.
Warmest regards,
The Management
Al Bustan Centre & Residence
Dear Guest,
Thank you for taking the time to review your recent stay with us.
We are delighted to read that you enjoyed our facilities, restaurants, as well as the services provided by our dedicated team members.
We hope look forward to welcoming you again on your next visit to Dubai.
Warmest regards,
The Management
Al Bustan Centre & Residence
6/10 Okay
Verified traveller
19 Dec 2016
Liked: Cleanliness, room comfort
Verified traveller
Response from General Manager on 18 Jan 2017
Dear Guest,
Thank you for taking the time to review your recent stay with us.
We are delighted to read that you enjoyed our facilities, restaurants, as well as the services provided by our dedicated team members.
We hope look forward to welcoming you again on your next visit to Dubai.
Warmest regards,
The Management
Al Bustan Centre & Residence
Very nice hotel with friendly staff. Very clean and food was good. Enjoyed my stay very much. Liked the setup with the mall and supermarket and food court on ground floor. Very convienient.