Citymax Hotel Al Barsha at the Mall
3.0 star property

Comfortable hotel near Mall of the Emirates

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May 2024

Citymax Hotel Al Barsha at the Mall

Photo gallery for Citymax Hotel Al Barsha at the Mall

Rooftop pool
Front of property
In-room safe, desk, iron/ironing board, free WiFi
Restaurant
Lobby sitting area

Overview of Citymax Hotel Al Barsha at the Mall

7.8

Good

Popular amenities

  • Breakfast available
  • Bar
  • Room service
  • Free WiFi
  • Gym

Explore the area

Behind Mall of Emirates, Al Barsha First, Dubai
  • Popular LocationSki Dubai14 min walk
  • Popular LocationMall of the Emirates14 min walk
  • Popular LocationBurj Al Arab6 min drive
  • AirportDubai (DXB-Dubai Intl.)28 min drive
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Room options

Family Double Room

cleanliness

Highlights

Air conditioning
LCD TV
Renovated in 2018
Sofa bed
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Classic Double Room

cleanliness

Highlights

Air conditioning
LCD TV
Renovated in 2018
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Free bottled water
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

Classic Twin Room

cleanliness

Highlights

Air conditioning
LCD TV
Renovated in 2018
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Free bottled water
  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Similar properties

About the area

Dubai

Citymax Hotel Al Barsha at the Mall is located in Al Barsha, a neighbourhood in Dubai, and is near a metro station and near the beach. Mall of the Emirates and Souk Madinat Jumeirah are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Wild Wadi Water Park and Dubai Aquarium & Underwater Zoo. Check out an event or a game at Dubai Autodrome, and consider making time for Aquaventure, a top attraction not to be missed.

What's nearby

  • Ski Dubai - 14 min walk
  • Mall of the Emirates - 14 min walk
  • Souk Madinat Jumeirah - 5 min drive
  • Wild Wadi Water Park - 5 min drive
  • Burj Al Arab - 6 min drive

Getting around

  • Mall of the Emirates Station - 13 min walk
  • Dubai (DXB-Dubai Intl.) - 28 min drive

Restaurants

  • Masmat Baha - 3 min walk
  • Shawarma Houzz - 1 min walk
  • Oriental Dining - 4 min walk
  • Pearl View - 4 min walk
  • Dmaizon - 2 min walk

About this property

Citymax Hotel Al Barsha at the Mall

Hotel rejuvenated in 2018 and located near Mall of the Emirates
Close to Ski Dubai, Citymax Hotel Al Barsha at the Mall provides shopping on-site, a coffee shop/cafe and dry cleaning/laundry services. Be sure to enjoy a meal at City Cafe, the on-site restaurant. In addition to a bar and a health club, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and tour/ticket information
  • A billiards/pool table, a front desk safe and a lift
Room features
All 376 rooms offer comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and hairdryers
  • Coffee/tea makers, daily housekeeping and desks

Languages

Arabic, English, Filipino, French, Hindi, Russian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM–10:30 AM for a fee: AED 35 for adults and AED 17.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • City Cafe

Things to do

  • Billiards/pool table
  • Health club
  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in public areas
  • Handrails in stairways
  • Lift
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 14 floors
  • Building
  • Designated smoking areas
  • Renovated entire property - May 2018

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Per local law, all guests staying at this hotel must present a valid original passport, Emirates ID (for UAE residents), or original National ID card from the following GCC countries: Kuwait, Bahrain, Oman, Saudi Arabia, and Qatar.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately AED 35 for adults and from AED 17.50 for children
  • Airport shuttle fee: AED 150 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Citymax
Citymax Al Barsha Dubai
Citymax Barsha
Citymax Dubai Al Barsha
Citymax Hotel
Citymax Hotel Al Barsha Dubai
Citymax Hotel Barsha
Citymax Hotel Dubai Al Barsha
Hotel Citymax
Citymax Al Barsha Hotel Dubai
Citymax Hotel Al Barsha Mall
Citymax Al Barsha Mall
Citymax Al Barsha Hotel Dubai
Citymax Hotel Al Barsha at the Mall Hotel
Citymax Hotel Al Barsha at the Mall Dubai
Citymax Hotel Al Barsha at the Mall Hotel Dubai

Frequently asked questions

Is Citymax Hotel Al Barsha at the Mall pet-friendly?

No, pets are not allowed at this property.

How much is parking at Citymax Hotel Al Barsha at the Mall?

Self-parking is free at this property.

What time is check-in at Citymax Hotel Al Barsha at the Mall?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Citymax Hotel Al Barsha at the Mall?

Checkout is at noon.

Does Citymax Hotel Al Barsha at the Mall provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 150 per vehicle applies.

Where is Citymax Hotel Al Barsha at the Mall located?

Located in Al Barsha, this hotel is within a 15-minute walk of Fatima Abdullah Mohammed Rasheed Mosque, Mall of the Emirates and Ski Dubai. Burj Al Arab and Wild Wadi Water Park are also within 3 miles (5 km). Mall of the Emirates Station is 13 minutes by foot and Mashreq Metro Station is 19 minutes.

Citymax Hotel Al Barsha at the Mall Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 233 out of 830 reviews" "
Rating 8 - Good. 366 out of 830 reviews" "
Rating 6 - Okay. 158 out of 830 reviews" "
Rating 4 - Poor. 48 out of 830 reviews" "
Rating 2 - Terrible. 25 out of 830 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Phillip S

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 8 nights in Oct 2023

4/10 Poor

Martin

10/10 Excellent

Sabah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms and amazing location as it is right behind emirates mall! The road to the hotel is so packed during peak hours with heavy traffic. Breakfast was good and diverse

8/10 Good

Oluwole

Stayed 3 nights in Sep 2022

8/10 Good

George, Damascus

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a good stay, the hotel is clean and the location is fantastic!
Stayed 7 nights in May 2022

8/10 Good

Stephen, Banstead

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel located very close to the Mall of the Emirates (just across the road). Downside is traffic can be bad at peak times. Rooms on the small side, but adequate and very clean. Two bars onsite (one sports and one with live music) both reasonably priced (for Dubai). Hotel breakfast also reasonably priced (for Dubai) - but hot choices a little limited. Roof top pool nice size (15m) and very clean, only downside is limited sun bed space. Owing to Covid, only 12 at a time permitted in the pool area on sunbeds (with no more than 8 of those in pool).
Stayed 12 nights in Oct 2021

4/10 Poor

Yafil Mubarak

Travelled with family
Disliked: Amenities
What is unique about this property is the location and sports bar. I didn't like the towels, they were too old, the room was tiny in conoarison to other rooms that seem more spacious, the bathroom was poorly installed and my safe didn't work. Honestly i am never going back after this second time.
Stayed 3 nights in Oct 2021

8/10 Good

Nora

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is ok
Stayed 1 night in Sep 2021

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and friendly staff
Stayed 8 nights in Sep 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2021