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Reviews of Auberge Discovery Bay Hong Kong

4 out of 5
Auberge Discovery Bay Hong Kong
88 Siena Ave, Discovery Bay

Reviews

8.8

Excellent

Rating 10 - Excellent. 496 out of 1000 reviews" "
Rating 8 - Good. 390 out of 1000 reviews" "
Rating 6 - Okay. 74 out of 1000 reviews" "
Rating 4 - Poor. 22 out of 1000 reviews" "
Rating 2 - Terrible. 18 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

CHIEW HAR

Travelled with family and small children
Disliked: Staff & service, amenities
The staff less helpful in answering my questions
Stayed 4 nights in Apr 2024

8/10 Good

Ying Nam Benny

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel service is good, but just a bit strange smell when enter the rooms, maybe too humid
Stayed 1 night in Apr 2024

10/10 Excellent

Nicholas

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location
Stayed 2 nights in Apr 2024

10/10 Excellent

Angela

Stayed 1 night in Mar 2024

10/10 Excellent

NATTHAWADEE

Stayed 2 nights in Jan 2024

8/10 Good

Ricky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing much
Stayed 3 nights in Jan 2024

10/10 Excellent

David, Surrey Hills

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Marek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

Laura

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Be warned if you’re travelling with children.! When you book a room for three (2 adults and a child) you are forced to pay for a bigger room (suite) and only at check in do you discover they expect the child to sleep in the same bed with you (the two adults)! Even if the child is 10 or 11 - ages are required to be provided during booking. The sofa is not a sofa bed. They will then try to charge you extra for the roll away bed. Management then arguing that it’s totally clear and okay that a child should share a bed with you. The bed size is the same as in a normal room so it’s just a scam to make you pay for the suite. Children also not included in breakfast even if you have paid for a room with breakfast. It’s as if the children are an inconvenience. Paying extra for a larger room does not get you much. Really disappointed with this service and then attitude of management. They waived the extra bed charge eventually but argued to the bitter end that it was acceptable to claim a room sleeps 3 when it actually doesn’t. Hotel is otherwise okay. Breakfast choice limited. Gym equipment very basic and pool not open on winter. Shuttle bus not very frequent either (only operates at weekends) and be warned, shuttle to Disney needs booking day before but they don’t let you know that till you realise too late and then can’t get a slot
Stayed 4 nights in Dec 2023

4/10 Poor

Nidhi

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Wai yeung

Stayed 1 night in Dec 2023

8/10 Good

Ceci

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間內的餐具只提供茶匙，其他欠奉，仍有進步空間
Stayed 2 nights in Dec 2023

10/10 Excellent

Karen

Stayed 1 night in Dec 2023

4/10 Poor

Fanny

Stayed 2 nights in Dec 2023

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent hotel
Stayed 11 nights in Nov 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Lovely hotel. Beautiful views from mountain side or seaside. Didn’t use the pool or hot tub but looked amazing. Room service for breakfast was great and reasonably price.
Stayed 2 nights in Nov 2023

10/10 Excellent

Scott

Travelled with partner
Great property, incredible views, great price, great staff. Not close to the city but only a short taxi drive away. Close to the airport and Disneyland. You do need to arrange transportation with hotel because Discovery Bay is a private reserve and not open to general travel. Could not be happier.
Stayed 4 nights in Nov 2023

10/10 Excellent

Shanmuga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We got upgraded to suite. The hotel is very clean and comfortable. Surrounded by beautiful area. Would recommend for visitors
Stayed 1 night in Nov 2023

10/10 Excellent

Mui

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful. Beautiful surroundings and good breakfast. Not very convenient to travel to the city.
Stayed 1 night in Nov 2023

10/10 Excellent

Manda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel’s phone lines doesn’t work and it is extremely difficult to get a hold of them to communicate.
Stayed 1 night in Nov 2023

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service
We were staying Hong Kong for 7 nights. We booked this hotel for the the 1st and last day. This hotel is excellent such as the staff are nice, friendly and helpful. On the other hand, the room is clean and tidy. I will book this Hotel again next time.
Stayed 1 night in Oct 2023

10/10 Excellent

Cesar, Hollywood

Liked: Cleanliness, staff & service, property conditions & facilities
The girl at the front desk was incredible she arranged my Taxy pick up for next day early morning and even when she spent all night working she had a lovely smile and great actitud. Breakfast is excellent also the staff extremely happy and attentive. 5 star well trained staff congrats to their manager 👍 and thank you again
Stayed 1 night in Oct 2023

6/10 Okay

Carlos

Business traveller
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

YUK TUNG

Liked: Cleanliness, staff & service, property conditions & facilities
Nice experience
Stayed 6 nights in Oct 2023

10/10 Excellent

YUK TUNG

Liked: Amenities
Excellent room, view, food and service
Stayed 1 night in Sep 2023

6/10 Okay

man kin

Not offer any upgrade
Stayed 1 night in Sep 2023

10/10 Excellent

Charmian Bernardine

Liked: Cleanliness, staff & service, property conditions & facilities
family friendly, great place to chill
Stayed 1 night in Sep 2023

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely helpful staff and good to get away from airport even for one night. An easy taxi ride. I definitely will return. A super hotel.
Stayed 1 night in Aug 2023

8/10 Good

gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view mostly clean although I did find a bug in my room. The front desk said it was due to the tropical climate
Stayed 2 nights in Aug 2023

6/10 Okay

sofia

Liked: Cleanliness
Stayed 5 nights in Aug 2023

8/10 Good

Ka Kui

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Nigel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay
I was upgraded to ocean view room which transformed my experience
Stayed 8 nights in Jul 2023

10/10 Excellent

Tatjana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the quiet and green setting away from the hustle and bustle of the city. Amazing staff that really go the extra mile. The pool is amazing!

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023

2/10 Terrible

jay

Disliked: Cleanliness, staff & service, property conditions & facilities
very bad service, shocking
Stayed 1 night in Jun 2023

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

david

Stayed 1 night in Mar 2023

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The ocean view is excellent that we can see sun rise in next day morning. The lady staff is sincere and give us a surprise (early check-in to the room) during our check-in at around 1pm noon (normally 3pm). The room is clean and tidy but there are surprisingly with no checking of shampoo is empty and the clock is so dim (seem running out of battery). Though I will say it is good to stay in this hotel.
Stayed 1 night in Mar 2023

10/10 Excellent

Ma. Jonalyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really had an enjoyable and comfortable stay here. The hotel is very accessible in so many shops and just near Disneyland. The view in our room is just stunning! Breakfast buffet is really delicious
Stayed 3 nights in Mar 2023

8/10 Good

Sze Hung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful sea views
Stayed 1 night in Jan 2023

10/10 Excellent

Connie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice bedroom with mountain view
Stayed 2 nights in Jan 2023

10/10 Excellent

Vipul

10/10 Excellent

HOI LING

Stayed 1 night in Dec 2022

8/10 Good

Suda

Stayed 2 nights in Oct 2022

10/10 Excellent

Chun Ming Freeman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

MAN CHING

Stayed 1 night in May 2022

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, brought us to see the room selection before choosing
Stayed 2 nights in May 2022

8/10 Good

Verified traveller

Great ocean view even at the bathroom!
The stay was very comfortable, we loved the shower and bath experience, and the shower gel on the wall was great- eco friendly with lovely fragrance! Will definitely visit again!
Stayed 1 night in May 2022

4/10 Poor

Cheung

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
everything looks nice except that I have got rashes after using the bath tub of the hotel
Stayed 1 night in Dec 2021

10/10 Excellent

Wai Lung Gary

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2021