Exterior

Reviews of Swiss-Belresort Watu Jimbar

4 out of 5
Swiss-Belresort Watu Jimbar
Jalan Danau Tamblingan No.99A, Denpasar, Bali

Reviews

8.4

Very good

Rating 10 - Excellent. 406 out of 1001 reviews" "
Rating 8 - Good. 410 out of 1001 reviews" "
Rating 6 - Okay. 128 out of 1001 reviews" "
Rating 4 - Poor. 34 out of 1001 reviews" "
Rating 2 - Terrible. 22 out of 1001 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Travelled with partner
Liked: Staff & service, amenities
Staff was awesome 🙌👌
Stayed 8 nights in Mar 2024
Response from Widnyana on 25 Mar 2024
Dear KevinThank you for taking your time to post your experience during your recent stay at our hotel. It is a pleasure knowing you had a lovely stay with us. We are looking forward to welcoming you back RegardsWidnyana,

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The first time we stayed, our room was nice. The second time we stayed, our room smelled a little musty. The balcony was enclosed with windows, and it was somewhat musty smelling, and echoed when we visited outside. Not an inviting balcony.
Stayed 3 nights in Mar 2024
Response from Widnyana on 18 Mar 2024
Dear Mr RobertThank you for sharing your experience during your recent stayed with us. It was an honor for us to have you in house. We strive to provide the excellent service and facilities, therefore your valuable feedback is very advantageous for us.Our guest comfort is our highest mission and your concern has been taken up to the respective department and we will make a necessary amendment and assuring the best possible service for your future visit.We are looking forward to welcoming you back on your next holiday to Bali.Best regardsWidnyana

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swimming pool is nice.
Stayed 3 nights in Mar 2024
Response from Widnyana on 18 Mar 2024
Dear AnnaThank you for taking your time to post your experience during your recent stay at our hotel. It is a pleasure knowing you had a lovely stay with us. We are looking forward to welcoming you back RegardsWidnyana,

8/10 Good

Robyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Property is looking a bit tired - needs sone maintenance in the rooms. Rooms need modernising. Bathroom is clean but showing it’s age. Toilet is too big for the area allocated. Staff were very friendly and dining room and bar staff were all lovely and very helpful. Pool was amazing, but lots of missing tiles - it also need some work done to it.
Stayed 7 nights in Mar 2024
Response from Widnyana on 18 Mar 2024
Dear RobynThank you for your detailed post and your concern during your stay with us. Our guest comfort is our highest mission and your concern has been taken up to the respective department and we will make a necessary amendment and assuring the best possible service for your future visit.We are in progress to touch up some areas and also room to make it up to dateWe are looking forward to welcoming you backRegardsWidnyana

6/10 Okay

angie

Travelled with partner
Disliked: Cleanliness, amenities
They asigned the old dirty room with many problem like patio door not working. Pump jacuzzi not working , TV remote control no battery. Botom line inaccept room. We had to sleep 1 night then next day they transfer another room for us. Why they didn't select the better room for us from beginning. It was stressfull for my vacation after long hour flight.
Stayed 5 nights in Mar 2024
Response from Widnyana on 18 Mar 2024
Dear AngieWe sincerely appreciate you taking the time to send us your feedback. We're concerned with the satisfaction of our guest and your feedback is a great value of us. Please let us apologize for letting you down on your return. It is with sincere regret that we note your dissatisfaction with our service and facilitiesOur guest comfort is our highest mission and your concern has been taken up to the respective department head and we will make the necessary amends and assuring you of the best possible service for your future visit.Once again thank you for your review and we look forward to welcoming you back.RegardsWidnyana

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 3 nights in Mar 2024
Response from Widnyana on 12 Mar 2024
Dear RobertThank you for spending your time at our resort during your recent trip to Bali. It is our pleasure knowing you had enjoyed your stay with us.We are looking forward to welcoming you back on your next trip to Bali Best regardsWidnyana

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great location, great staff. Stayed for 5 days and then we were so impressed stayed another 6 days.
Stayed 6 nights in Feb 2024
Response from Widnyana on 6 Mar 2024
Dear VictorIt is our pleasure to have you stay with us during your holiday in Bali. Thank you for taking the time to share your experience pertaining to your recent stay at our resort. I'm glad to learn that you enjoyed our service during your holiday. We are looking forward to welcoming you back on your next trip to Bali.Best regardsWidnyana

10/10 Excellent

julie

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location, close walking distance to shops. We cut through hotel across from us to get to the beach. Lovely restaurants again in walking distance.
Stayed 5 nights in Feb 2024
Response from Widnyana on 5 Mar 2024
Dear JulieThank you for taking your time to post your experience during your recent stay at our hotel. It is a pleasure knowing you had a lovely stay with us. We are looking forward to welcoming you back RegardsWidnyana,

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, was impressed overall with the experience. Slight hiccup with dinner one night at the restaurant however easily overcome with the rest of the stay being super comfortable and well serviced.
Stayed 5 nights in Feb 2024
Response from Widnyana on 29 Feb 2024
Dear VictorThank you for taking your time to post your experience during your recent stay at our hotel. It is a pleasure knowing you had a lovely stay with us. We are looking forward to welcoming you back RegardsWidnyana,

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Widnyana on 10 Jan 2024
Dear LauraThank you for your 5-star review. We look forward to welcoming you back to our resort. RegardsManagement

10/10 Excellent

barry

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and great atmosphere
Stayed 13 nights in Dec 2023
Response from Widnyana on 10 Jan 2024
Dear BarryThank you for taking your time to post your experience during your recent stay at our hotel. It is a pleasure knowing you had a lovely stay with us. We are looking forward to welcoming you back RegardsWidnyana,

8/10 Good

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the property. Swimming pool. Room clean and speacy. Shower leaking all over bathroom floor. Not enough toilet paper.
Stayed 3 nights in Dec 2023
Response from Widnyana on 8 Jan 2024
Dear AnitaThank you for sharing your experience during your recent stayed with us. It was an honor for us to have you in house. We strive to provide the excellent service and facilities, therefore your valuable feedback is very advantageous for us.Our guest comfort is our highest mission and your concern has been taken up to the respective department and we will make a necessary amendment and assuring the best possible service for your future visit.We are looking forward to welcoming you back on your next holiday to Bali.Best regardsWidnyana

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel.
Stayed 7 nights in Dec 2023
Response from Widnyana on 6 Feb 2024
Dear DaivdThank you for your review. We look forward to welcoming you back to our resort. RegardsManagement

4/10 Poor

Shane

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Better off staying somewherw else for the price
Stayed 3 nights in Dec 2023
Response from Widnyana on 3 Jan 2024
Dear ShaneThank you for sharing your experience during your recent stayed with us. It was an honor for us to have you in house. We strive to provide the excellent service and facilities, therefore your valuable feedback is very advantageous for us.Our guest comfort is our highest mission and your concern has been taken up to the respective department and we will make a necessary amendment and assuring the best possible service for your future visit.We are looking forward to welcoming you back on your next holiday to Bali.Best regardsWidnyana

10/10 Excellent

Shane

Stayed 8 nights in Dec 2023
Response from Widnyana on 3 Jan 2024
Dear ShaneThank you for taking your time to post your experience during your recent stay at our hotel. It is a pleasure knowing you had a lovely stay with us. We are looking forward to welcoming you back RegardsWidnyana,

8/10 Good

Mark, Shoalwater

Stayed 14 nights in Dec 2023
Response from Widnyana on 22 Jan 2024
Dear MarkThank you for taking your time to post your experience during your recent stay at our hotel. It is a pleasure knowing you had a lovely stay with us. We are looking forward to welcoming you back RegardsWidnyana,

8/10 Good

Rajesh

Stayed 4 nights in Dec 2023
Response from Widnyana on 3 Jan 2024
Dear RajeshThank you for taking your time to post your experience during your recent stay at our hotel. It is a pleasure knowing you had a lovely stay with us. We are looking forward to welcoming you back RegardsWidnyana,

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable staying here, great staff and fabulous pool and bar service. Quiet and relaxed. Fab.
Stayed 2 nights in Dec 2023
Response from Widnyana on 20 Dec 2023
Dear RogerThank you for taking your time to post your experience during your recent stay at our hotel. It is a pleasure knowing you had a lovely stay with us. We are looking forward to welcoming you back RegardsWidnyana,

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Good value for money, comfy, good location, nice pool, good breakfast, nothing to complain about!
Stayed 5 nights in Nov 2023
Response from Widnyana on 20 Dec 2023
Dear GuestThank you for taking your time to post your experience during your recent stay at our hotel. It is a pleasure knowing you had a lovely stay with us. We are looking forward to welcoming you back RegardsWidnyana,

10/10 Excellent

Joanna Franciska Dessy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hreat hotel with a great pool in central location. Staff are very friendly. Some part of the location might need a bit refreshing, but overall, our experience was lovely.
Stayed 6 nights in Dec 2023
Response from Widnyana on 11 Dec 2023
Dear JoannaThank you for taking your time to post your experience during your recent stay at our hotel. It is a pleasure knowing you had a lovely stay with us. We are looking forward to welcoming you back RegardsWidnyana,

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 28 nights in Nov 2023
Response from Widnyana on 11 Dec 2023
Dear JohnThank you for taking your time to post your experience during your recent stay at our hotel. It is a pleasure knowing you had a lovely stay with us. We are looking forward to welcoming you back RegardsWidnyana,

10/10 Excellent

Linda Jane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Widnyana on 8 Dec 2023
Dear LindaThank you for taking your time to post your experience during your recent stay at our hotel. It is a pleasure knowing you had a lovely stay with us. We are looking forward to welcoming you back RegardsWidnyana,

4/10 Poor

Maria

Disliked: Cleanliness, property conditions & facilities
Very dirty all the rooms, the smell was terrible.
Stayed 7 nights in Nov 2023
Response from Widnyana on 1 Dec 2023
Dear MariaThank you for sharing your experience during your recent stayed with us. It was an honor for us to have you in house. We strive to provide the excellent service and facilities, therefore your valuable feedback is very advantageous for us.Our guest comfort is our highest mission and your concern has been taken up to the respective department and we will make a necessary amendment and assuring the best possible service for your future visit.We are looking forward to welcoming you back on your next holiday to Bali.Best regardsWidnyana

10/10 Excellent

Johanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the pool it was perfect for chilling by or cooling off in after expiring for the day. We enjoyed the breakfast every morning as well. Check in and check out was super easy.
Stayed 4 nights in Nov 2023
Response from Widnyana on 20 Nov 2023
Dear JohannaThank you for taking your time to post your experience during your recent stay at our hotel. It is a pleasure knowing you had a lovely stay with us. We are looking forward to welcoming you back RegardsWidnyana,

8/10 Good

Praveen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Nov 2023
Response from Widnyana on 20 Nov 2023
Dear PraveenThank you for taking your time to post your experience during your recent stay at our hotel. It is a pleasure knowing you had a lovely stay with us. We are looking forward to welcoming you back RegardsWidnyana,

8/10 Good

Nicola

Stayed 5 nights in Nov 2023
Response from Widnyana on 8 Dec 2023
Dear NicolaThank you for taking your time to post your experience during your recent stay at our hotel. It is a pleasure knowing you had a lovely stay with us. We are looking forward to welcoming you back RegardsWidnyana,

10/10 Excellent

Moana Dolores

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautuful hotel with a great ambience... the pool area is amazing... stayed here a few months ago and wanted to revisit... just love the area, close to everything with lovely cares and beach walk close. Will stay again... as soon as I can get back to Bali.... Just love it!!!!
Stayed 4 nights in Nov 2023
Response from Widnyana on 20 Nov 2023
Dear MoanaThank you for taking your time to post your experience during your recent stay at our hotel. It is a pleasure knowing you had a lovely stay with us. We are looking forward to welcoming you back RegardsWidnyana,

6/10 Okay

Kim

Liked: Cleanliness, staff & service
Stayed 7 nights in Nov 2023
Response from Widnyana on 20 Nov 2023
Dear KimThank you for your star review. We look forward to welcoming you back to our resort. RegardsManagement

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here. Amazing pool and pool bar. Beautiful room and close to some nightlife, the beach and shopping
Response from Widnyana on 13 Nov 2023
Dear VanessaThank you for taking your time to post your experience during your recent stay at our hotel. It is a pleasure knowing you had a lovely stay with us. We are looking forward to welcoming you back RegardsWidnyana,

8/10 Good

Patricia Elaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful pool, location and staff all amazing
Stayed 9 nights in Oct 2023
Response from Widnyana on 9 Nov 2023
Dear PatriciaThank you for spending your time at our resort during your recent trip to Bali. It is our pleasure knowing you had enjoyed your stay with us.We are looking forward to welcoming you back on your next trip to Bali Best regardsWidnyana

10/10 Excellent

Vicki

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location was great and hotel excellent. Breakfast was top class only thing there was not enough umbrellas and lounges around the pool.
Stayed 6 nights in Oct 2023
Response from Widnyana on 8 Nov 2023
Dear VickiThank you for taking your time to post your experience during your recent stay at our hotel. It is a pleasure knowing you had a lovely stay with us. We are looking forward to welcoming you back RegardsWidnyana,

8/10 Good

Barbara

Travelled with group
Liked: Cleanliness, staff & service, amenities
Fresh drinking water freely available to access in the corridors Quick service when required e.g. clean towels delivered, iron & board delivered to room. The timber decking surrounding the pool area was rough and lifting in some areas and could easily harm patrons by tripping on the unlevel timbers
Stayed 7 nights in Oct 2023
Response from Widnyana on 7 Nov 2023
Dear BarbaraThank you for sharing your experience during your recent stayed with us. It was an honor for us to have you in house. We strive to provide the excellent service and facilities, therefore your valuable feedback is very advantageous for us.Our guest comfort is our highest mission and your concern has been taken up to the respective department and we will make a necessary amendment and assuring the best possible service for your future visit.We are looking forward to welcoming you back on your next holiday to Bali.Best regardsWidnyana

8/10 Good

Michele

Travelled with group
The hotel was a bit tired and needed some maintenance the pools needing regrouting and cleaning. The toilet seats in the room needs to be replaced. The facilities are well used and need upgrading . I had a pool room and that pool also needed some TLC
Stayed 4 nights in Oct 2023
Response from Widnyana on 7 Nov 2023
Dear MichelleThank you for sharing your experience during your recent stayed with us. It was an honor for us to have you in house. We strive to provide the excellent service and facilities, therefore your valuable feedback is very advantageous for us.Our guest comfort is our highest mission and your concern has been taken up to the respective department and we will make a necessary amendment and assuring the best possible service for your future visit.We are looking forward to welcoming you back on your next holiday to Bali.Best regardsWidnyana

8/10 Good

john

Travelled with family
Liked: Cleanliness, room comfort
Great hotel 👍 Breakfast is 3/5. Location is 4/5. Service/personal is 4/5- 5/5. Rooms are 4/5. Cleaning everyday 5/5. Restaurant at hotel 3/5. Pool are 4/5.
Stayed 17 nights in Oct 2023
Response from Widnyana on 7 Nov 2023
Dear JohnThank you for taking your time to post your experience during your recent stay at our hotel. It is a pleasure knowing you had a lovely stay with us. We are looking forward to welcoming you back RegardsWidnyana,

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy from the moment we checkt in Nice room Plunge pool Very helpful staff
Stayed 13 nights in Oct 2023
Response from Widnyana on 7 Nov 2023
Dear JohnThank you for taking your time to post your experience during your recent stay at our hotel. It is a pleasure knowing you had a lovely stay with us. We are looking forward to welcoming you back RegardsWidnyana,

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the prompt customer service and the kindness. The dinner was very good and the breakfast was well worth the money. We wnjoyed the pool and swim up bar. Only negative was pool towel shuts down ans hr before the pool closes. Which makea no sense and my shower dorr disnt close all the way so my bathroom floor got real wet
Stayed 2 nights in Oct 2023
Response from Widnyana on 7 Nov 2023
Dear CindyThank you for taking your time to post your experience during your recent stay at our hotel. It is a pleasure knowing you had a lovely stay with us. We are looking forward to welcoming you back RegardsWidnyana,

10/10 Excellent

JOANNE

Travelled with group
Liked: Amenities
Great hotel in a fantastic location!! Lovely staff, pool area and good breakfast. You won’t be disappointed staying here for the price!
Stayed 2 nights in Oct 2023
Response from Widnyana on 31 Oct 2023
Dear JoanneThank you for taking your time to post your experience during your recent stay at our hotel. It is a pleasure knowing you had a lovely stay with us. We are looking forward to welcoming you back RegardsWidnyana,

10/10 Excellent

Ross

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great 👍
Stayed 2 nights in Oct 2023
Response from Widnyana on 30 Oct 2023
Dear RossThank you for taking your time to post your experience during your recent stay at our hotel. It is a pleasure knowing you had a lovely stay with us. We are looking forward to welcoming you back RegardsWidnyana,

8/10 Good

Julie

Stayed 4 nights in Oct 2023
Response from Widnyana on 30 Oct 2023
Dear JulieThank you for taking your time to post your experience during your recent stay at our hotel. It is a pleasure knowing you had a lovely stay with us. We are looking forward to welcoming you back RegardsWidnyana,

8/10 Good

TOMOYOSHI

Stayed 9 nights in Oct 2023
Response from Widnyana on 30 Oct 2023
Dear TomoyoshiThank you for taking your time to post your experience during your recent stay at our hotel. It is a pleasure knowing you had a lovely stay with us. We are looking forward to welcoming you back RegardsWidnyana,

8/10 Good

Debbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is fabulous! Sure you can moan that there are a few tiles missing, the decking wobbles.. but the loungers and pool are glorious. Breakfast excellent. Brilliant location.
Stayed 4 nights in Oct 2023
Response from Widnyana on 23 Oct 2023
Dear DebbieThank you for sharing your experience during your recent stayed with us. It was an honor for us to have you in house. We strive to provide the excellent service and facilities, therefore your valuable feedback is very advantageous for us.Our guest comfort is our highest mission and your concern has been taken up to the respective department and we will make a necessary amendment and assuring the best possible service for your future visit.We are looking forward to welcoming you back on your next holiday to Bali.Best regardsWidnyana

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We loved the breakfast buffet and the restaurant at the hotel. Asian, American, and European cuisine and choices. Lots of coffee drink choices!
Stayed 2 nights in Oct 2023
Response from Widnyana on 7 Nov 2023
Dear DavidThank you for taking your time to post your experience during your recent stay at our hotel. It is a pleasure knowing you had a lovely stay with us. We are looking forward to welcoming you back RegardsWidnyana,

10/10 Excellent

James Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 7 nights in Oct 2023
Response from Widnyana on 23 Oct 2023
Dear .Thank you for taking your time to post your experience during your recent stay at our hotel. It is a pleasure knowing you had a lovely stay with us. We are looking forward to welcoming you back RegardsWidnyana,

4/10 Poor

Scott

Stayed 5 nights in Oct 2023
Response from Widnyana on 17 Oct 2023
Dear ScottThank you for spending your time at our resort during your recent trip to Bali. It is our pleasure knowing you had enjoyed your stay with us.We are looking forward to welcoming you back on your next trip to Bali Best regardsWidnyana

10/10 Excellent

Jennifer, Port Moody

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a great stay. Great customer service.
Stayed 1 night in Oct 2023
Response from Widnyana on 17 Oct 2023
Dear JenniferThank you for spending your time at our resort during your recent trip to Bali. It is our pleasure knowing you had enjoyed your stay with us.We are looking forward to welcoming you back on your next trip to Bali Best regardsWidnyana

6/10 Okay

Paul

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The staff here were all very polite and attentive. The hotel however is in need of some TLC after their quiet covid years. We had multiple issues with our room upon arrival (stained bedsheets, damaged wooden floor which i caught my foot on, poor general cleaning, bathroom in very tired state) all of which were addressed. We were offered an alternative room but upon inspection it was no different. Property location is decent in quiet Sanur with 10 minute walk to the beach front.
Stayed 9 nights in Sep 2023
Response from Widnyana on 17 Oct 2023
Dear PaulThank you for your comment and details review. Our guest comfort is our highest mission and your concern has been taken up to the respective department head and we will make the necessary amends and assuring you of the best possible service for your future visit.We are pleased to learn that you have a lovely stay with us and we are looking forward to welcoming you back on your next trip to Bali.RegardsWidnyana

8/10 Good

Philipp

Stayed 1 night in Oct 2023
Response from Widnyana on 17 Oct 2023
Dear PhilippThank you for taking your time to post your experience during your recent stay at our hotel. It is a pleasure knowing you had a lovely stay with us. We are looking forward to welcoming you back RegardsWidnyana,

8/10 Good

Myreen Jan

Travelled with partner
Liked: Cleanliness, amenities
Ok stay Would not buy breakfast package as too many nice places close by Major issue is pool region and people had marked out own areas for our stay and often didn’t use
Stayed 9 nights in Sep 2023
Response from Widnyana on 3 Oct 2023
Dear MyreenThank you for sharing your experience during your recent stayed with us. It was an honor for us to have you in house. We strive to provide the excellent service and facilities, therefore your valuable feedback is very advantageous for us.Our guest comfort is our highest mission and your concern has been taken up to the respective department and we will make a necessary amendment and assuring the best possible service for your future visit.We are looking forward to welcoming you back on your next holiday to Bali.Best regardsWidnyana

6/10 Okay

Alvin, New York

Stayed 1 night in Sep 2023
Response from Widnyana on 17 Oct 2023
Dear AlvinThank you for taking your time to post your experience during your recent stay at our hotel. It is a pleasure knowing you had a lovely stay with us. We are looking forward to welcoming you back RegardsWidnyana,

8/10 Good

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel close to plenty of restaurants and shopping. Big pool. Drinks at hotel a little expensive. Overall a great place to stay and would return.
Stayed 2 nights in Sep 2023
Response from Widnyana on 26 Sept 2023
Dear JenniferThank you for your comment and details review. Our guest comfort is our highest mission and your concern has been taken up to the respective department head and we will make the necessary amends and assuring you of the best possible service for your future visit.We are pleased to learn that you have a lovely stay with us and we are looking forward to welcoming you back on your next trip to Bali.RegardsWidnyana