4 restaurants, breakfast, lunch, dinner served; Chinese cuisine

Reviews of Hyatt Regency Delhi

3.5 out of 5
Hyatt Regency Delhi
Bhikaiji Cama Place Ring Road, New Delhi, Delhi N.C.R

Reviews

8.2

Very good

Rating 10 - Excellent. 392 out of 814 reviews" "
Rating 8 - Good. 244 out of 814 reviews" "
Rating 6 - Okay. 82 out of 814 reviews" "
Rating 4 - Poor. 47 out of 814 reviews" "
Rating 2 - Terrible. 49 out of 814 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Rajiv

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Location of property
Stayed 3 nights in Mar 2024
Response from Shrikant Wakharkar on 12 Mar 2024
Dear Valued Reviewer,Thank you for the rating. Central location of the hotel is definitely an added advantage. Look forward to your return visit.Warm regardsShrikant WakharkarGeneral Manager

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities
Peaceful inside the property - nice respite from the hustle and noise of Delhi. Cafe restaurant offered an expansive buffet - had dinner and breakfast here and really enjoyed my meals. Convenient and reasonably priced car service is available (costs 10x more than Uber but well worth it for the peace of mind of safety - especially since I was traveling solo & woman). It’s overall a lovely property and would’ve rated 5 stars if the toilet in my room didn’t clog. That’s not acceptable for this calibre of a hotel.
Stayed 1 night in Feb 2024
Response from Shrikant Wakharkar on 28 Feb 2024
Dear Valued Reviewer,We would like to thank you for taking the time to share your feedback with us. Your appreciation of the f&b offerings and ambiance has been received with great delight. However, we are extremely concerned to know that we failed to provide you a pleasant stay.I would like to inform you that we have addressed this matter with the concerned team and certainly hope that none of our other guests feel this way again. I can assure you this is an aberration and by no means a reflection of our true potential.We appreciate your views and it is feedback such as yours that enables us to improve and monitor our quality and operations.We truly hope to showcase improvement on your next visit.Warm regardsShrikant WakharkarGeneral Manager

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Shrikant Wakharkar on 7 Feb 2024
Dear Valued Reviewer,We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.Warm regardsShrikant WakharkarGeneral Manager

10/10 Excellent

navneet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Shrikant Wakharkar on 7 Feb 2024
Dear Valued Reviewer,Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Hyatt Regency Delhi. We look forward to serving you for many years to come!Warm regardsShrikant WakharkarGeneral Manager

10/10 Excellent

suresh

Liked: Staff & service, property conditions & facilities
Excellent hotel
Stayed 5 nights in Jan 2024
Response from Shrikant Wakharkar on 7 Feb 2024
Dear Valued Reviewer,Thanks so much for giving us your take on how we are doing. We're glad that guests like you are having a great experience at Hyatt Regency Delhi.Warm regardsShrikant WakharkarGeneral Manager

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Shrikant Wakharkar on 7 Feb 2024
Dear Valued Reviewer,Thank you for choosing us and for taking the time to share your feedback. It is truly a pleasure to note that you had a pleasing stay with us. It is wonderful to hear that you were impressed with the overall facilities of the hotel. On behalf of the whole team, we thank you for your compliments on the service. Endorsements such as yours are highly motivating and encouraging for my colleagues to ensure authentic hospitality.Your appreciation means a lot and we look forward to the pleasure of welcoming you back.Regards,Shrikant WakharkarGeneral Manager

10/10 Excellent

arjun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Shrikant Wakharkar on 7 Feb 2024
Dear Valued Reviewer,We're happy to see that you had a 5-Star experience at Hyatt Regency Delhi. Thanks for sharing.Warm regardsShrikant WakharkarGeneral Manager

10/10 Excellent

venugoplala S

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Shrikant Wakharkar on 7 Feb 2024
Dear Valued Reviewer,Thank you so much for taking the time to share your experience at Hyatt Regency Delhi. We take pride in knowing our customers are happy with their experience.Warm regardsShrikant WakharkarGeneral Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Shrikant Wakharkar on 7 Feb 2024
Dear Valued Reviewer,On behalf us all of us at Hyatt Regency Delhi, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience.Warm regardsShrikant WakharkarGeneral Manager

10/10 Excellent

Rakesh, Dobbs Ferry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Good service. Breakfast good but way too expensive.
Stayed 3 nights in Nov 2023

10/10 Excellent

chintaman

Stayed 3 nights in Nov 2023
Response from Shrikant Wakharkar on 7 Feb 2024
Dear Valued Reviewer,Thank you so much for taking the time to share your experience at Hyatt Regency Delhi. We take pride in knowing our customers are happy with their experience.Warm regardsShrikant WakharkarGeneral Manager

4/10 Poor

Upasana

Stayed 1 night in Nov 2023

10/10 Excellent

Usha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

VIJAY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Ricky

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Lant

Stayed 2 nights in Oct 2023

10/10 Excellent

Bhuvnesh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

4/10 Poor

HAYOUNG

Stayed 2 nights in Sep 2023

8/10 Good

Kevin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Shafinaz

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

2/10 Terrible

Sachin

Stayed 1 night in Sep 2023
Response from Amol on 6 Oct 2023
Dear Mr.Gupte,Greetings from Hyatt Regency Delhi!At the onset, please accept my profound apologies for the inconvenience caused to you on your recent visit at our hotel, I do not wish to look for excuses and only wish to offer my humble apologies for the inconvenience that you experienced. It is regrettable that on this occasion we did not live up to the usual level of service, which is synonymous with Hyatt Regency Delhi.Your experience gives us an opportunity to deep dive and review our processes as to where we went wrong. We would like to believe we will learn something out of it and get better going forward.Request you to share what went wrong during your stay at Hyatt as received the lowest feedback.Kindly accept our apologies again and looking forward to welcoming you back.RegardsAmol

10/10 Excellent

ROSE RITA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good & nice working stuffs in your resort My heartiest thanks to one and all once again
Stayed 5 nights in Sep 2023
Response from Shrikant Wakharkar on 28 Sept 2023
Dear Valued Reviewer,It gives us an immense sense of satisfaction to see that you have enjoyed your time with us. As a hotel, we pride ourselves in the fact that our guests feel at home and have a sense of luxury being offered to them without being intrusive.Our constant effort is to create a relaxing environment and offer efficient and friendly service and it is such a delight to note that every aspect of your experience was excellent. I have shared your feedback with the entire team, and they are humbled by your praise and recognition.Your appreciation means a lot and we hope to welcome you back very soon.Regards,Shrikant WakharkarGeneral Manager

8/10 Good

Sheik

Stayed 1 night in Aug 2023

8/10 Good

Norbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and what you’d expect from international hote
High end very busy My Indian friends love the expensive restaurants there.
Stayed 1 night in Aug 2023

10/10 Excellent

Krishan

Stayed 1 night in Jul 2023

10/10 Excellent

Prasoon

Stayed 2 nights in Jul 2023

4/10 Poor

Mukul

Stayed 2 nights in Jul 2023

8/10 Good

Lejo

Liked: Cleanliness, staff & service, property conditions & facilities
Its a 5 star busy hotel, which mainly caters to the very high end. Staff is very busy, but nice and accommodative. Food and services inside is super expensive. Front lobby entrance is busy and congested with lot of activities. Luxury and comfortable stay overall.
Stayed 1 night in Jul 2023

10/10 Excellent

Travis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice and quite, this is very important after spending the day out in the hustle and bustle of Delhi. The tooting of car horns stops and removed from your mind.
Stayed 3 nights in Jul 2023

10/10 Excellent

Anuradha

Stayed 2 nights in Jun 2023

10/10 Excellent

Chaitali

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Prabhjot

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast Authentic Indian cuisines
Stayed 4 nights in Jun 2023

6/10 Okay

greesha

Okay okay
Stayed 4 nights in Jun 2023

10/10 Excellent

Piyush

Travelled with family and small children
all good
Stayed 3 nights in May 2023

10/10 Excellent

Ruchitha

Stayed 1 night in May 2023

6/10 Okay

Chanett Vandris

Stayed 2 nights in May 2023

10/10 Excellent

Ram

Stayed 3 nights in May 2023

8/10 Good

Praveen

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Had an overall pleasant experience
Stayed 6 nights in May 2023

4/10 Poor

OMESH

Stayed 1 night in May 2023
Response from Shrikant Wakharkar on 22 May 2023
Dear Valued Reviewer,Thank you for evaluating our products and services. We are extremely concerned to receive your feedback and we request you to share a bit more about your experience so that we can rectify the matter accordingly.Looking forward to hear from you soon.Warm regardsShrikant WakharkarGeneral Manager

10/10 Excellent

Jian Jun

Stayed 4 nights in May 2023

10/10 Excellent

rahul

Stayed 2 nights in May 2023
Response from Shrikant Wakharkar on 18 May 2023
Dear Valued Reviewer,We truly appreciate you taking your time out in sharing your pleasing rating.Hyatt Regency Delhi experience is all about people working together to create beautiful memories for all our guests and we are delighted to note that we were able to serve you well. Your kind and generous comments are much appreciated and are a great source of motivation for our team.We pride ourselves on providing impeccable service, especially to see to the individual needs of each and every guest.Look forward to your continued patronage.Regards,Shrikant WakharkarGeneral Manager

10/10 Excellent

ANUP

Stayed 2 nights in May 2023

10/10 Excellent

vikram

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm and friendly staff.The checkin process
Stayed 1 night in May 2023
Response from Shrikant Wakharkar on 18 May 2023
Dear Valued Reviewer,Thank you for the great feedback. Happy to know that you had a good stay and the staff was able to assist you well. Hope to see you soon.Warm regardsShrikant WakharkarGeneral Manager

10/10 Excellent

alwyn

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to central Delhi, the Metro and airport. Nice swimming pool and gardens. Good food
Stayed 2 nights in May 2023
Response from Shrikant Wakharkar on 9 May 2023
Dear Valued Reviewer,Thank you for your feedback. The hotel is one of the best options for business purpose due to its centrally accessible location, plenary options for meeting rooms and attentive staff.It is wonderful to hear that you were impressed with the overall facilities of the hotel. On behalf of the whole team, we thank you for your compliments on the service. Endorsements such as yours are highly motivating and encouraging for my colleagues to ensure authentic hospitality.We look forward to your continued patronage.Regards,Shrikant WakharkarGeneral Manager

4/10 Poor

Ranjna

Disliked: Staff & service
Stayed 3 nights in Apr 2023
Response from Shrikant Wakharkar on 18 May 2023
Dear Valued Reviewer,Thank you for evaluating our products and services. We are extremely concerned to receive your rating and we request you to share a bit more about your experience so that we can rectify the matter accordingly.Looking forward to hear from you soon.Warm regardsShrikant WakharkarGeneral Manager

10/10 Excellent

Anand

Stayed 1 night in Apr 2023
Response from Shrikant Wakharkar on 11 Apr 2023
Dear Valued Reviewer,Thank you for your wonderful rating. The hotel is one of the best options for business purpose due to its centrally accessible location, plenary options for meeting rooms and attentive staff.It is wonderful to hear that you were impressed with the overall facilities of the hotel. On behalf of the whole team, we thank you for your compliments on the service. Endorsements such as yours are highly motivating and encouraging for my colleagues to ensure authentic hospitality.We look forward to your continued patronage.Regards,Shrikant WakharkarGeneral Manager

4/10 Poor

Anuraj

Stayed 1 night in Apr 2023
Response from Shrikant Wakharkar on 11 Apr 2023
Dear Valued Reviewer,We are extremely concerned to receive your disappointing rating. It is our constant endeavor to provide the best of services to all our guests and that every guest of the hotel is treated with utmost professional care and hospitality. May we please request you to share a bit more about your experience so that we can rectify the matter and make sure that none of our guests feel this way again.We appreciate your views and it is feedback such as yours that enables us to improve and monitor our quality and operations.Looking forward to hear from you soon.Regards,Shrikant WakharkarGeneral Manager

10/10 Excellent

Prabandh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2023
Response from Shrikant Wakharkar on 7 Apr 2023
Dear Valued Reviewer,Thank you for taking the time to share your evaluation with us.At Hyatt Regency Delhi, we genuinely believe in looking after our guest with warmth and care. Your acknowledgement shows that we have succeeded in our efforts and acts as a great source of inspiration for the team. We look forward to welcoming you back.Regards,Shrikant WakharkarGeneral Manager

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been staying at the Hyatt for many years for my business trips to Delhi. In that time the hotel has maintained excellent standards for room quality and cleanliness. There are many restaurant choices and all provide excellent food quality, some of the best that I've experienced in visiting Delhi over the past 20 years. Staff are always polite and helpful, and these are the reasons that I shall continue to stay at the Hyatt for future visits
Stayed 5 nights in Mar 2023
Response from Shrikant Wakharkar on 30 Mar 2023
Dear Valued Reviewer,Greetings from Hyatt Regency Delhi.Thank you for taking out your time to review us.It is always a pleasure to hear from our guests such as yourselves and to know that you enjoyed the indigenous hospitality that we strive to offer here along with our range of services.Your kind and generous comments for my colleague are well noted and they are grateful for the same.We look forward to the pleasure of welcoming you back soon.Best Regards,Shrikant WakharkarGeneral Manager

10/10 Excellent

Vanita

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and beautiful hotel with great dining options. Right next to the Metro.
Stayed 4 nights in Mar 2023
Response from Shrikant Wakharkar on 14 Mar 2023
Dear Valued Reviewer,Thank you for taking the time to share your feedback with us. The hotel is a great option for business and leisure due to its central location, award winning restaurant and attentive staff. Our hotel staff takes great pride in providing each guest with the highest level of care and will appreciate your comments. It gives us immense happiness to note that you have enjoyed your time with us.We hope to welcome you back soon.Regards,Shrikant WakharkarGeneral Manager