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Reviews of St. Regis Macao

5 out of 5
St. Regis Macao
The Londoner Macao, Estrada do Istmo, S/N, Cotai

Reviews

9.6

Exceptional

Rating 10 - Excellent. 525 out of 663 reviews" "
Rating 8 - Good. 111 out of 663 reviews" "
Rating 6 - Okay. 11 out of 663 reviews" "
Rating 4 - Poor. 13 out of 663 reviews" "
Rating 2 - Terrible. 3 out of 663 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kohyoh, Inage-ku, Chiba

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Macau
Stayed 1 night in Mar 2024

8/10 Good

FRANCIS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expensive
Stayed 2 nights in Mar 2024

10/10 Excellent

Gabriela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing hotel. Perfect location, great staff and good dining options.
Stayed 1 night in Mar 2024

10/10 Excellent

Selene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's in a very convenient location, easily accessible by public transportation (bus and light rail). Its linked to Venetian, Londoner and Parisian where there are many shops and restaurants, shows available
Stayed 2 nights in Feb 2024

10/10 Excellent

Wai Kuen

Liked: Cleanliness, staff & service, property conditions & facilities
Good services
Stayed 1 night in Jan 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and convenient
Stayed 1 night in Dec 2023

10/10 Excellent

Tim Fung

Liked: Cleanliness, staff & service, property conditions & facilities
The mattress is too soft for the one with the back pain, not much dining options.
Stayed 1 night in Jan 2024

4/10 Poor

Paul

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Pretty on the outside, ugly on the inside.
Stayed 3 nights in Jan 2024

10/10 Excellent

Yi Wa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellence services and room conditions. Sure will come again and recommend it to friends.
Stayed 1 night in Jan 2024

10/10 Excellent

catherine

Stayed 3 nights in Jan 2024

10/10 Excellent

Hamad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

WING SHAN KATHY

Stayed 1 night in Dec 2023

10/10 Excellent

Grace

Stayed 1 night in Dec 2023

10/10 Excellent

yuan

Liked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay
Stayed 1 night in Dec 2023

10/10 Excellent

Sipan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I have been to
Stayed 1 night in Nov 2023

10/10 Excellent

Sien

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service!
Stayed 2 nights in Nov 2023

10/10 Excellent

Wendy, Collingwood

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Classy hotel
Stayed 1 night in Nov 2023

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Travelled with my family (3 elderly) and thanks to the staff and butlers' attention and help, we were able to enjoy our vacation. The team arranged for non-slip mats and chairs for the bathrooms, so as to ensure the safety of my senior family members. St Regis is tucked away from the hustle and bustle of the Cotai area, even though it is conveniently located there. This allowed us to rest comfortably in a peaceful environment. Would highly recommend it to those who prize both privacy and convenience.
Stayed 4 nights in Nov 2023

8/10 Good

MOHAMED, Doha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious clean rooms, great breakfast and amazing location
Stayed 3 nights in Nov 2023

8/10 Good

Belinda

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good
Stayed 2 nights in Nov 2023

10/10 Excellent

Uen Wai Iris

Stayed 2 nights in Nov 2023

2/10 Terrible

Henson

Stayed 1 night in Oct 2023

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing break
Lovely relaxing stay for two nights. Holly at the concierge service was particularly helpful arranging a dinner at a local restaurant and travel. George at poolside dinning looked after us ver well during our time there. It was a very relaxing stay and would return without hesitation. Thank you.
Stayed 2 nights in Oct 2023

10/10 Excellent

abdullah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Stayed 1 night in Oct 2023

10/10 Excellent

Ho Wing Bessie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is sizeable
Stayed 1 night in Sep 2023

10/10 Excellent

ZHENG ZHENG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience staying in Macao
Stayed 3 nights in Sep 2023

10/10 Excellent

Yeong

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Excellent services
We had one of the best memorable stay in any hotels. The check in and service were just excellent. Customer service manager David was so helpful and friendly. He made us feel we were their private guests. He also followed up checking our experience at the hotel and any extra services needed. This a family reunion trip and everyone was so impressed by the quality of services. We have stayed some fancy hotels but this stay at St Regis really stands out. It made us feel we should place our loyalty with their brand.
Stayed 2 nights in Sep 2023

10/10 Excellent

Hok Yin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good welcoming services from hotel staffs. Would recommend to everyone to experience the same.
Stayed 1 night in Sep 2023

10/10 Excellent

Hsuante, tallahassee

Business traveller, Travelled with partner
Liked: Amenities, property conditions & facilities
The best
Stayed 2 nights in Sep 2023

10/10 Excellent

Hsuante, tallahassee

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best bar in Macau
Stayed 3 nights in Sep 2023

10/10 Excellent

Cara

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Aug 2023

8/10 Good

Irene

Liked: Staff & service
Comparing with other overseas St. Regis Hotels, it seems likely that some of the staff were less experienced
Stayed 1 night in Aug 2023

10/10 Excellent

zhe

Stayed 2 nights in Jul 2023

10/10 Excellent

Quincy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Jun 2023

10/10 Excellent

Vivian

Stayed 1 night in Jul 2023

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

james

Stayed 2 nights in Jul 2023

10/10 Excellent

Men Ka

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Courteous service
Stayed 1 night in Jul 2023

8/10 Good

Alan

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

10/10 Excellent

Cheuk Shing Simon

Stayed 1 night in Jul 2023

10/10 Excellent

Chun Ho

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a amazing experience with the staff that they showing their professional and passion on their work - bring a perfect and memorable birthday to myself and my wife that stay in the hotel.
Stayed 1 night in Jun 2023

10/10 Excellent

Kawin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It's very great 5 stars hotel. It's have a great environment around this hotel. Good shipping centre. Great restrung. However, there is some sound noise from clubbing near in the hotel. even I stay at the 1506 at 15 floors. Overall, its the best but, only noise.
Stayed 2 nights in May 2023

10/10 Excellent

BRYAN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, good location, friendly staff
Stayed 1 night in May 2023

10/10 Excellent

Qiming

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice
Stayed 4 nights in Apr 2023

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Irene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and pleasant to stay
Stayed 2 nights in Apr 2023

10/10 Excellent

grace

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

WAN YEE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2023