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4.3 / 5Very Good
3,837 reviews

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    About this area

    In the business district, Holiday Inn Macao Cotai Central is in an area with good shopping. Macau Tower and A-Ma Temple are notable landmarks, and some of the area's popular attractions include Chimelong Ocean Kingdom and Macau Fisherman's Wharf. Looking to enjoy an event or a game while in town? See what's happening at Macau Olympic Complex (Macau Stadium) or Macau East Asian Games Dome. Our guests appreciate the hotel's location for the sightseeing.

    Getting around

    • Macau (MFM-Macau Intl.) - 10 min drive

    Restaurants

    • Where to eat
    • Lobby Lounge – Serves lunch, dinner and light fare daily.
    • Pool Cafe – Poolside café with a bar. Serves breakfast and lunch daily.
    • Southern Kitchen – Restaurant. Serves breakfast, lunch and dinner daily. Open 24 hours.

    About this property

    Along with a restaurant, this smoke-free hotel has an outdoor pool and a 24-hour health club. Free WiFi in public areas, a free airport shuttle and a free casino shuttle are also provided. Additionally, a bar/lounge, a poolside bar and a coffee shop/café are on-site. All 1224 rooms offer free WiFi, 24-hour room service and LED TVs with cable channels. Other amenities available to guests include minibars, free bottled water and hairdryers.

    Renovations and closures

    This property is undergoing renovations from 21 February 2019 until further notice. The property will be renovating from 21 February 2019 until further notice. The following areas are affected:
    • Swimming pool

    Alternative facilities will be available off-site during the renovation.

    During renovations, the hotel will make every effort to minimise noise and disturbance.

    Policies

    Check-in

    Check-in time starts at 3 PM
    Minimum check-in age - 18

    Special check-in instructions

    24-hour airport shuttle service is available at scheduled times. Fees may apply. Contact the property in advance to get details.
    The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. For more details, please contact the property using the information on the reservation confirmation received after booking.
    Guests who book a breakfast inclusive rate plan will receive Asian breakfast for up to 2 adults. For more details, please contact the property using the information on the reservation confirmation received after booking.

    Check-out

    Check-out before 11 AM

    Children and extra beds

    • Children are welcome.
    • Kids stay free! One child stays free when using existing bedding.
    • Cribs (infant beds) are not available.

    Pets

    • Pets not allowed

    Payment types

    American Express
    JCB International
    Mastercard
    Visa

    Important information

    Fees

    You'll be asked to pay the following charges at the property:

    • Deposit: MOP 1000 per night

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    Optional extras

    The following fees and deposits are charged by the property at the time of service, check-in or check-out.

    • Self-parking fee: MOP 300 per day
    • Valet parking fee: MOP 500 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy.
    Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
    • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Property is also known as

    • Holiday Inn Macao Cotai Central Hotel
    • Holiday Inn Macao Central Hotel
    • Holiday Inn Macao Cotai Central
    • Holiday Inn Macao Central
    • Macao Cotai Central Cotai
    • Holiday Inn Macao Cotai Central Hotel
    • Holiday Inn Macao Cotai Central Cotai
    • Holiday Inn Macao Cotai Central Hotel Cotai

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and public transport

    • Self parking: MOP 300 per day
    • Valet parking: MOP 500 per day
    • Free 24-hour return airport shuttle
    • Airport shuttle at scheduled times
    • Free local area shuttle
    • Free casino shuttle
    • Free ferry terminal shuttle

    Food and drink

    • 1 restaurant and 1 coffee shop/cafe
    • 1 poolside bar and 1 bar
    • 24-hour room service
    • Coffee/tea in a common area

    Things to do

    • 24-hour fitness centre
    • Outdoor pool
    • Sauna
    • Hot tub

    Family friendly

    • Dry-cleaning service
    • Free local area shuttle
    • Laundry facilities
    • Outdoor pool

    Conveniences

    • ATM/banking services
    • Lift

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry-cleaning service
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Porter
    • Tour/ticket assistance

    Languages spoken

    • Chinese
    • English

    Business services

    • Business centre
    • Meeting rooms
    • Conference space

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Assistive listening devices available
    • Braille signage

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Air conditioning

    Bathroom

    • Bathrobes
    • Free toiletries
    • Hairdryer
    • Shower/bathtub combination

    Entertainment

    • TV channels
    • LED TV
    • pay films

    Food and drink

    • Free bottled water
    • Minibar

    More

    • Desk
    • Iron/ironing board
    • Phone
    • Safe

    Nearby things to do

    Activities

    • Golf

    Where to eat

    • Lobby Lounge – Serves lunch, dinner and light fare daily.
    • Pool Cafe – Poolside café with a bar. Serves breakfast and lunch daily.
    • Southern Kitchen – Restaurant. Serves breakfast, lunch and dinner daily. Open 24 hours.
    4.3

    Very Good

    5 - Excellent
    1,591
    4 - Good
    1,879
    3 - Okay
    296
    2 - Mediocre
    45
    1 - Poor
    26
    4.4
    Cleanliness
    4.3
    Service and Staff
    4.1
    Amenities
    4.3
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    I really like bathing during my holiday, so relaxing. The bathtub is so good to me.

    Stayed 1 night in Nov 2019

    3/5

      Shower is fixed on the wall. It is not flexible. Better to have adjustable

      Stayed 1 night in Sep 2019

      4/5 Good

      • Liked: Cleanliness, amenities, property conditions & facilities
      This traveller didn’t leave comments with their review
      Stayed 3 nights in Sep 2019

      3/5

      • Liked: Cleanliness, staff & service, amenities
      • Disliked: Property conditions & facilities

      It is an incredible hotel do not get me wrong but we just had a disappointing experience. Our room was upgraded which should have been a great result, however, we were upgraded to a smoking room on a smoking floor when we clearly stated we did not want a smoking room. Had a terrible night sleep with asthma due to breathing in 2nd hand smoke all night so I just have to fault the Hotel on this. Also the swimming pool was under renovation and we had to use the Conrad facilities, not the biggest issue but it just adds to the negative experience we had.

      Stayed 2 nights in Sep 2019

      5/5 Excellent

      • Liked: Cleanliness, staff & service, property conditions & facilities
      This traveller didn’t leave comments with their review
      Stayed 1 night in Sep 2019

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