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Reviews of Broadway Hotel

4.5 out of 5
Broadway Hotel
Avenida Marginal Flor de Lotus, Taipa

Reviews

8.4

Very good

Rating 10 - Excellent. 391 out of 1001 reviews" "
Rating 8 - Good. 454 out of 1001 reviews" "
Rating 6 - Okay. 122 out of 1001 reviews" "
Rating 4 - Poor. 22 out of 1001 reviews" "
Rating 2 - Terrible. 12 out of 1001 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

KA WEI KARY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service, prompt reply. Special thanks to the front desk for receiving courier for me prior to my arrival and sending my adapter home which I left in the room.
Stayed 2 nights in Apr 2024
Response from CEM on 24 Apr 2024
Dear Valued Guest,Thank you for taking time to share your positive feedback with us, we are so happy to see you had an overall wonderful staying experience at Broadway Hotel , while we are proud to learn that our team member provided great service to you during your visit. We hope to welcome you back again soon!Best Regards,Broadway Hotel

8/10 Good

Camy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had its own food street and very quiet. If you're looking to shop its connected to the Galaxy Macau. There are plenty of shops, easy access to shuttle buses but far walk from hotel to get to the shuttle bus area.
Stayed 2 nights in Apr 2024
Response from CEM on 11 Apr 2024
Dear Valued Guest,Thank you for taking time to share your valuable feedback with us. It was our pleasure to have you here at Broadway Hotel and we are delighted to read that overall our hotel is to your liking. However, we are sorry that our hotel location didn't meet your expectation.Rest assured that our management has been alerted and received your comment. In order to provide the more outstanding service and excellent staying experience to every guest, we are provided shuttle bus service between Broadway Macau and Galaxy Macau. We hope this service will be more convenient to our guests and the journey in Macau. Should you wish to discuss further, please contact us directly via the Broadway Hotel’s website. We appreciate your thoughts that will definitely offer us the opportunity to improve. Hope we can have another chance to serve you in the future. Thank you!Best Regards,Broadway Hotel

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely big rooms & great breakfasts. Cleaners tidied but didn’t make beds.
Stayed 4 nights in Mar 2024
Response from CEM on 31 Mar 2024
Dear Valued Guest, Thank you for sharing your positive review with us. We're so happy to hear you had a great experience at Broadway Hotel and satisfied with our facility and breakfasts. Your review made our day! We hope to see you again in the nearest future. Best Regards,Broadway Hotel

10/10 Excellent

Mikhail, Moscow

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
would like to thank concierge J.I. who was very polite and helpful!
Stayed 4 nights in Mar 2024
Response from CEM on 28 Mar 2024
Dear Valued Guest,Thank you for taking time to share your positive feedback with us, we are so happy to see you had an overall wonderful staying experience at Broadway Hotel, while we are proud to learn that our team member J.I provided great service to you during your visit. We hope to welcome you back again soon!Best Regards,Broadway Hotel

10/10 Excellent

Piyawan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Big room. Quiet. Bus stop is just right outside the hotel. Breakfast is included which saves us some money since Macau isn’t cheap. It even provides free shuttle bus to the hotel from the HZMB bus terminal. Overall it is a nice place to stay. Recommend.
Stayed 2 nights in Mar 2024
Response from CEM on 25 Mar 2024
Dear Valued Guest,Thank you for sharing your positive feedback to Broadway Hotel, we are very happy to hear that our shuttle bus service meet your expectation and much convenient to your experience, we are glad that you enjoyed your time at our hotel. Thank you again and we hope to see you soon!Best Regards,Broadway Hotel

10/10 Excellent

Karbo

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean,comfortable,and staff are very friendly!
Stayed 1 night in Mar 2024
Response from CEM on 23 Mar 2024
Dear Valued Guest,Thank you for taking time to share your positive feedback with us, we are so happy to see you had an overall wonderful staying experience at Broadway Hotel, while we are proud to learn that our team member provided great service to you during your visit. We hope to welcome you back again soon!Best Regards,Broadway Hotel

10/10 Excellent

RUEY FANG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and with the extra perks given. Good location too. Will stay again
Stayed 2 nights in Mar 2024
Response from Broadway Hotel on 18 Mar 2024
Dear Valued Guest,Thank you for your positive comments towards Broadway Hotel. It is a pleasure to know that our location brings you convenience and makes your experience more perfect and memorable. Your comment encourages us to continue to do better, hoping to make every guest have a happy and memorable experience in our hotel. Thanks again and have a great day.Best Regards,Broadway Hotel

8/10 Good

Anselm

Liked: Cleanliness, amenities, property conditions & facilities
Near Galaxy and other casinos nearby like The Parisien. Only disadvantage is that convenience shop at food street of hotel closes so early at 10 pm. A KK shop is about 600 meter away. Staff was unable to tell you where it is located. The "food street" is nothing much, at least one good pub open. Overall the surroundings is deserted at evening
Stayed 1 night in Mar 2024
Response from Broadway Hotel on 15 Mar 2024
Dear Valued Guest,Thank you for taking time to share your valuable feedback with us. It was our pleasure to have you here at Broadway Macau and we are delighted to read that overall our hotel is to your liking. However, I am very sorry to learn that the staff’s performance and food street didn’t meet your expectations. Yours has already shared with our related departments and management team for further investigation and under reviewing status . We appreciate your time for providing us the useful information and it is extremely important for us as we always look at ways for improving our customer experience and hospitality and your thoughts definitely help us a lot. We hope to have another chance to serve you again in the near future.Best Regards,Broadway Hotel

8/10 Good

Oi Ying Teresa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great and friendly staff
Stayed 1 night in Mar 2024
Response from CEM on 5 Mar 2024
Dear Valued Guest,Thank you for taking time to share your positive feedback with us, we are so happy to see you had an overall wonderful staying experience at Broadway Hotel, while we are proud to learn that our team member provided great service to you during your visit. We hope to welcome you back again soon!Best Regards,Broadway Hotel

10/10 Excellent

Sumardi, Stillwater

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty nice and Clean Hotel. Highly Recommended 👍
Stayed 1 night in Feb 2024
Response from Broadway Hotel on 19 Feb 2024
Dear Valued Guest,Thank you so much for your valuable feedback to us. We are pleasant to hear that our excellent service made you day and overall experience was worth for money. Delivering outstanding service to guest is our aim and goal. We look forward to serving you in the nearest future at Broadway Macau!Best Regards,

8/10 Good

Jasmine

Stayed 1 night in Feb 2024

10/10 Excellent

Jordyn

Liked: Cleanliness, staff & service, property conditions & facilities
The amenities and staff are wonderful at this hotel. Very easy to get around and quiet in comparison to others in Cotai/Taipa area.
Stayed 1 night in Jan 2024
Response from Broadway Hotel on 9 Jan 2024
Dear Valued Guest,Thanks for choosing our hotel for your visit, we are very glad to hear that you enjoy our amenities and service, we will definitely keep up our offerings and service up to 5-stars standard level, we hope to welcome you again in the nearest future.Best Regards,Broadway Hotel

10/10 Excellent

Lai Ching Veronica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
服務人員很好 因應客人需求作出配合 十分有禮貌 酒店房內有免費汽水及樽裝水 很貼心
Stayed 1 night in Dec 2023
Response from 百老匯酒店 on 27 Dec 2023
尊敬的客人:非常感謝您抽空回饋您的入住體驗。 很高興看到我們的員工為您提供了優越的服務及對整體入住體驗都感到滿意。 期待您下次造訪澳門時再次入住百老匯酒店！此致

10/10 Excellent

SIEW HWA

Stayed 4 nights in Dec 2023

10/10 Excellent

Venus

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Nov 2023
Response from Broadway Hotel on 14 Nov 2023
Dear Valued Guest,Thank you for your positive feedback towards Broadway Hotel, we look forward to welcoming you in the nearest future. Best Regards,Broadway Hotel

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from Cherry on 13 Jan 2020
Dear Valued Guest, It was our greatest pleasure to have you here and thank you for taking time to review our hotel. We are glad to read that you had an overall wonderful experience at Broadway Hotel. We hope to welcome you back again in the near future. Best Regards, Cherry Quality Assurance Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Apr 2018
Response from Cherry on 6 Jan 2020
Dear Valued Guest, It was our greatest pleasure to have you here and thank you for taking time to review our hotel. We are glad to read that you had an overall wonderful experience at Broadway Hotel. We hope to welcome you back again in the near future! Best Regards, Cherry Quality Assurance Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Cherry on 6 Jan 2020
Dear Valued Guest, It was our greatest pleasure to have you here and thank you for taking time to review our hotel. We are glad to read that you had an overall wonderful experience at Broadway Hotel. We hope to welcome you back again in the near future! Best Regards, Cherry Quality Assurance Manager

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good , casino and 7-24 store right down stairs.
Stayed 1 night in Dec 2019
Response from Cherry on 30 Dec 2019
Dear Valued Guest, It was our greatest pleasure to have you here and thank you for taking time to review our hotel. We are glad to read that you had an overall wonderful experience at Broadway Hotel. We hope to welcome you back again in the near future. Best Regards, Cherry Quality Assurance Manager

8/10 Good

JACKSON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is away from yhe busy Casino area, we stay here very quietly and there are lots restaurants near the jotel
Stayed 1 night in Dec 2019
Response from Cherry on 30 Dec 2019
Dear Valued Guest, It was our greatest pleasure to have you here and thank you for taking time to review our hotel. We are glad to read that you had an overall wonderful experience at Broadway Hotel. We hope to welcome you back again in the near future. Best Regards, Cherry Quality Assurance Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend. Reasonable price, good location and clean room.
Stayed 1 night in Jun 2018
Response from Cherry on 26 Dec 2019
Dear Valued Guest, It was our greatest pleasure to have you here and thank you for taking time to review our hotel. We are glad to read that you had an overall wonderful experience at Broadway Hotel. We hope to welcome you back again in the near future. Best Regards, Cherry Quality Assurance Manager

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay at Broadway
Check-in and check-out were hassle free by attentive reception staff, room was comfortable and cleaned daily. Mini bar was free. Will stay again Recommended to other guest. Good food and restaurant options just outside the hotel.
Stayed 3 nights in Dec 2019
Response from Cherry on 18 Dec 2019
Dear Valued Guest, It was our greatest pleasure to have you here and thank you for taking time to review our hotel. We are glad to read that you had an overall wonderful experience at Broadway Hotel. We hope to welcome you back again in the near future. Best Regards, Cherry Quality Assurance Manager

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Staff.
Nice, convenient hotel. Stayed at Galaxy and Holiday inn in past and it’s just as nice. Only downside is that rooms were slightly smaller. Would stay here again.
Stayed 7 nights in Nov 2019
Response from Cherry on 9 Dec 2019
Dear Valued Guest, It was our greatest pleasure to have you here and thank you for taking time to review our hotel. We are glad to read that you had an overall wonderful experience at Broadway Hotel. We hope to welcome you back again in the near future. Best Regards, Cherry Quality Assurance Manager

6/10 Okay

June

Travelled with family
Liked: Staff & service
Very Average for HKD 1000/night
Towels dirty. Bathtub smells when draining water. The free minibar is not that exciting. Just a few sodas and one beer. The bed/pillow was comfortable though.
Stayed 1 night in Nov 2019
Response from Cherry on 22 Nov 2019
Dear Valued Guest, It was our greatest pleasure to have you here and thank you for taking time to review our hotel. We are glad to read that you had an overall wonderful experience at Broadway Hotel. We hope to welcome you back again in the near future. Best Regards, Cherry Quality Assurance Manager

8/10 Good

Ber, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice n clean hotel to stay. 2nd time staying in this hotel.
Stayed 3 nights in Oct 2019
Response from Cherry on 6 Nov 2019
Dear Valued Guest, It was our greatest pleasure to have you here and thank you for taking time to review our hotel. We are glad to read that you had an overall wonderful experience at Broadway Hotel. We hope to welcome you back again in the near future. Best Regards, Cherry Quality Assurance Manager

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Aug 2019
Response from Cherry - QA Manager on 3 Sept 2019
Dear Valued Guest, It was our greatest pleasure to have you here and thank you for taking time to review our hotel. We are glad to read that you had an overall wonderful experience at Broadway Hotel. We hope to welcome you back again in the near future. Best Regards, Cherry Quality Assurance Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2019
Response from Cherry - QA Manager on 10 May 2019
Dear Valued Guest, It was our greatest pleasure to have you here and thank you for taking time to review our hotel. We are glad to read that you had an overall wonderful experience at Broadway Hotel. We hope to welcome you back again in the near future. Best Regards, Cherry Quality Assurance Manager

6/10 Okay

Sze Lai

Liked: Room comfort
Stayed 1 night in Apr 2019
Response from Cherry - QA Manager on 8 May 2019
Dear Valued Guest, It was our greatest pleasure to have you here and thank you for taking time to review our hotel. We are glad to read that you had an overall wonderful experience at Broadway Hotel. We hope to welcome you back again in the near future. Best Regards, Cherry Quality Assurance Manager

10/10 Excellent

Jean Jacque

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Cherry - QA Manager on 30 Apr 2019
Dear Valued Guest, It was our greatest pleasure to have you here and thank you for taking time to review our hotel. We are glad to read that you had an overall wonderful experience at Broadway Hotel. We hope to welcome you back again in the near future. Best Regards, Cherry Quality Assurance Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2019
Response from Cherry- QA Manager on 29 Apr 2019
Dear Valued Guest, It was our greatest pleasure to have you here and thank you for taking time to review our hotel. We are glad to read that you had an overall wonderful experience at Broadway Hotel. We hope to welcome you back again in the near future. Best Regards, Cherry Quality Assurance Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019
Response from Cherry - QA Manager on 15 Apr 2019
Dear Valued Guest, It was our greatest pleasure to have you here and thank you for taking time to review our hotel. We are glad to read that you had an overall wonderful experience at Broadway Hotel. We hope to welcome you back again in the near future. Best Regards, Cherry Quality Assurance Manager

10/10 Excellent

Sarah, Utah, USA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly. The free airport shuttle was convenient.
Stayed 2 nights in Apr 2019
Response from Cherry-QA Manager on 10 Apr 2019
Dear Valued Guest, It was our greatest pleasure to have you here and thank you for taking time to review our hotel. We are glad to read that you had an overall wonderful experience at Galaxy Hotel. We hope to welcome you back again in the near future. Best Regards, Cherry Quality Assurance Manager

8/10 Good

CHRISTINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from Cherry - QA Manager on 25 Mar 2019
Dear Valued Guest, It was our greatest pleasure to have you here and thank you for taking time to review our hotel. We are glad to read that you had an overall wonderful experience at Broadway Hotel. We hope to welcome you back again in the near future. Best Regards, Cherry Quality Assurance Manager

8/10 Good

Kwok Wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Experience. Comfortable hotel
Stayed 1 night in Mar 2019
Response from Cherry - QA Manager on 12 Mar 2019
Dear Valued Guest, It was our greatest pleasure to have you here and thank you for taking time to review our hotel. We are glad to read that you had an overall wonderful experience at Broadway Hotel. We hope to welcome you back again in the near future. Best Regards, Cherry Quality Assurance Manager

8/10 Good

Brian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and helpful staff. Access to Galaxy and all the shops and the Broadway food street fefjntiely plus. The only small negative is that it’s difficult to catch a cab from the hotel to go anywhere Ekwan in Macau.Yiu would have to go across the street to Galaxy to get cabs during non-peak hours. But Broadway is connected to the Galaxy and only about 15 mins walk. Overall very good experience for the cost.
Stayed 2 nights in Mar 2019
Response from Cherry- QA Manager on 11 Mar 2019
Dear Valued Guest, It was our greatest pleasure to have you here and thank you for taking time to review our hotel. We are glad to read that you had an overall wonderful experience at Broadway Hotel. We appreciate your valuable feedback that allow us to make further improvement on our transportation arrangement. We hope to welcome you back again in the near future. Best Regards, Cherry Quality Assurance Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Response from Cherry- QA Manager on 22 Jan 2019
Dear Valued Guest, It was our greatest pleasure to have you here and thank you for taking time to review our hotel. We are glad to read that you had an overall wonderful experience at Broadway Hotel. We hope to welcome you back again in the near future. Best Regards, Cherry Quality Assurance Manager

8/10 Good

Kwok Ho

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2019
Response from Cherry - QA Manager on 8 Jan 2019
Dear Valued Guest, It was our greatest pleasure to have you here and thank you for taking time to review our hotel. We are glad to read that you had an overall wonderful experience at Broadway Hotel. We hope to welcome you back again in the near future. Best Regards, Cherry Quality Assurance Manager

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
good hotel close to Galaxy with reasonable price. Didn’t like PINK image color.
Stayed 1 night in Dec 2018
Response from Cherry - QA Manager on 7 Jan 2019
Dear Valued Guest, It was our greatest pleasure to have you here and thank you for taking time to review our hotel. We are glad to read that you had an overall wonderful experience at Broadway Hotel. We hope to welcome you back again in the near future. Best Regards, Cherry Quality Assurance Manager

8/10 Good

Chiang Mei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Its location is convenient, many restaurants neaby
Stayed 2 nights in Jan 2019
Response from Cherry - QA Manager on 7 Jan 2019
Dear Valued Guest, It was our greatest pleasure to have you here and thank you for taking time to review our hotel. We are glad to read that you had an overall wonderful experience at Broadway Hotel. We hope to welcome you back again in the near future. Best Regards, Cherry Quality Assurance Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2018
Response from Cherry - QA Manager on 13 Dec 2018
Dear Valued Guest, It was our greatest pleasure to have you here and thank you for taking time to review our hotel. We are glad to read that you had an overall wonderful experience at Broadway Hotel. We hope to welcome you back again in the near future! Best Regards, Cherry Quality Assurance Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice! All facilities are well maintained. I highly recommend this hotel to my friends.
Stayed 2 nights in Dec 2018
Response from Cherry - QA Manager on 10 Dec 2018
Dear Valued Guest, It was our pleasure to have you here and thank you for taking time to share your personal experience with us. We hope to welcome you back again in the near future. Best Regards, Cherry Quality Assurance Manager

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with warm & friendly staff
Thx for upgrading us to the Suite Room.. Nice hotel & very warm staff’s.. Location very convenient & free shuttle bus provided to other areas as well 👍👍👍
Stayed 2 nights in Nov 2018
Response from Cherry- QA Manager on 3 Dec 2018
Dear Valued Guest, It was our greatest pleasure to have you here and thank you for taking time to review our hotel. We are glad to read that you had an overall wonderful experience at Broadway Hotel. We hope to welcome you back again in the near future! Best Regards, Cherry Quality Assurance Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2018
Response from Cherry - QA Manager on 3 Dec 2018
Dear Valued Guest, It was our greatest pleasure to have you here and thank you for taking time to review our hotel. We are glad to read that you had an overall wonderful experience at Broadway Hotel. We hope to welcome you back again in the near future! Best Regards, Cherry Quality Assurance Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2018
Response from Cherry - QA Manager on 16 Nov 2018
Dear Valued Guest, It was our greatest pleasure to have you here and thank you for taking time to review our hotel. We are glad to read that you had an overall wonderful experience at Broadway Hotel. We hope to welcome you back again in the near future! Best Regards, Cherry Quality Assurance Manager

6/10 Okay

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly staff, nice swimming pool, the thing upset me was the hotel cancelled the bus service and did not notice any one.
Stayed 1 night in Oct 2018
Response from Cherry -Quality Assurance Manager on 11 Nov 2018
Dear Valued Guest, Thank you for taking time to review our hotel and share of your personal experience with us. I am sorry to hear that several things throughout your stay did not meet your expectations. Should you wish to discuss further, please contact us directly via the hotel’s website. We appreciate any feedback that will offer us the opportunity to improve and hope we get the chance in the future to serve you. Best regards, Cherry Quality Assurance Manager

10/10 Excellent

Sky, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service crew are friendly. Fromt desk staff are helpful. Concierge offer us to rest in the lounge while waiting for the transit bus after checking out. We get free access to galaxy skypool which is a good deal.
Stayed 2 nights in Oct 2018
Response from Cherry - Quality Assurance Manager on 7 Nov 2018
Dear Valued Guest, It was our greatest pleasure to have you here and thank you for taking time to review our hotel. We are glad to read that you had an overall wonderful experience at Galaxy Hotel. We hope to welcome you back again in the near future! Best Regards, Cherry Quality Assurance Manager

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2018
Response from Cherry - Quality Assurance Manager on 6 Nov 2018
Dear Valued Guest, It was our greatest pleasure to have you here and thank you for taking time to review our hotel. We are glad to read that you had an overall wonderful experience at Broadway Hotel. We hope to welcome you back again in the near future! Best Regards, Cherry Quality Assurance Manager

10/10 Excellent

chi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goooooood!!
Smooth and quick check in by the front of house staff, very good local information was given by the hotel staff. A lovely delicious birthday cake for my wife for her birthday was sent to our room. Thank you very much
Stayed 1 night in Oct 2018
Response from Cherry - Quality Assurance Manager on 5 Nov 2018
Dear Valued Guest, It was our greatest pleasure to have you here and thank you for taking time to review our hotel. We are glad to read that you had an overall wonderful experience at Broadway Hotel. We hope to welcome you back again in the near future! Best Regards, Cherry Quality Assurance Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Low Key and Confortable
The room was clean. The staff was very nice and helpful. The hotel itself is not part of the main building of Galaxy Macau. It is connected through a pedway. But it does provide the convenience of accessing the shops, food options and shuttles offered at Galaxy Macau without the massive crowds. Broadway does offer its own shuttle service but it is less frequent. Overall it was a nice stay. For those that enjoy a more quiet and low key hotel but would like the conveniences and options offered by Galaxy Macau itself (and doesn’t mind a quick walk), this would be a good place to stay at.
Stayed 2 nights in Oct 2018
Response from Cherry - Quality Assurance Manager on 2 Nov 2018
Dear Valued Guest, It was our greatest pleasure to have you here and thank you for taking time to review our hotel. We are glad to read that you had an overall wonderful experience at Galaxy Hotel. We hope to welcome you back again in the near future! Best Regards, Cherry Quality Assurance Manager

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Excellent hotel and near food street. Very nice and accomodating front desk staff
Stayed 1 night in Oct 2018
Response from Cherry - Quality Assurance Manager on 1 Nov 2018
Dear Valued Guest, It was our greatest pleasure to have you here and thank you for taking time to review our hotel. We are glad to read that you had an overall wonderful experience at Broadway Hotel. We hope to welcome you back again in the near future! Best Regards, Cherry Quality Assurance Manager