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Reviews of Travelodge by Wyndham Costa Mesa Newport Beach Hacienda

2 out of 5

Reviews

6.4
Rating 10 - Excellent. 186 out of 1002 reviews" "
Rating 8 - Good. 278 out of 1002 reviews" "
Rating 6 - Okay. 223 out of 1002 reviews" "
Rating 4 - Poor. 151 out of 1002 reviews" "
Rating 2 - Terrible. 164 out of 1002 reviews" "

6.8/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Kellie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean large rooms and staff were loveky
Stayed 1 night in Apr 2024

6/10 Okay

Christopher, Lincoln

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

6/10 Okay

Douglas

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Travelodge location in particular is my home away from home when being away was necessary. Each and every one of the staff is eager to serve whenever they are called up on. You can tell how committed to excellence they are by the condition of the grounds, by how well the rooms are kept clean, yet they allow for privacy when required. They are unfailingly kind and accommodating of special requests when possible. I give them my highest recommendation and I look forward to next time, whenever that might be.
Stayed 1 night in Apr 2024

6/10 Okay

Melissa

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room had a strong odor, like a cleaning product or air freshener. It wasn't in great condition, but but it served us purpose.
Stayed 1 night in Apr 2024

6/10 Okay

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Pros: Convenient location, plenty of parking, quick and friendly check-in/ out process. Room was equipped with plenty of towels. Cons: The bed was hard and uncomfortable. Can hear both upstairs and neighboring rooms. Tips: Bring headphones!
Stayed 3 nights in Apr 2024

6/10 Okay

Beatriz

Business traveller
I ran out of body wash in the shower, there’s two bottles, one shampoo and the other hand/body wash. Didn’t want to get out and ask for more to get back in the shower. Some of the towels had fresh lipstick stains, no joke. The sink had small hairs, like when a man shaves. The floors were dirty with dirt/hairs. When I checked out I wasn’t even asked how my stay was, I could’ve easily mentioned how I ran out of body wash.
Stayed 1 night in Apr 2024

10/10 Excellent

Abdel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Apr 2024

4/10 Poor

julie, Las Vegas

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Very old property needs work, toilet wouldn’t stop running or you couldn’t flush it. Bed was very weird. Kids bouncing a basket ball all hours outside our door. Crack heads fighting and trying to get into rooms. TV didn’t work no service. If it wasn’t for the emergency that I was there for I would have immediately changed hotels.
Stayed 2 nights in Apr 2024

10/10 Excellent

Lynn

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The housekeeping,the front desk staff all go above and beyond making the place the best they can. . I found this place by accident by doing what I call hotel roulette I've stayed here a week now when I was only booking a day . The bed is comfortable and the plastic is still on it but you don't notice the noise. The place is kept clean no pests no critters have been seen. I always upgrade my room for a little more comfort and more amenities. Thank you Debra, marlinea and the gentleman who referred me to the best Mexican food. See you guys next month when I come back for work
Stayed 1 night in Apr 2024

10/10 Excellent

Lynn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Debra and the staff there work hard . From the rooms to the front office it always smells and looks clean! Beds are comfy as well. Affordable and convenient to some shopping.
Stayed 3 nights in Mar 2024

2/10 Terrible

marieth

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have never felt so unsafe. Do not stay here! People live there and there is so much going on at night. I saw the ratings were good but no! The room itself is good, the room was clean, there is a microwave,refrigerator and lots of towels.
Stayed 1 night in Mar 2024

2/10 Terrible

Enrico

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
VERY UNSAFE!
Stayed 2 nights in Mar 2024

10/10 Excellent

Enriqueta

Stayed 1 night in Mar 2024

8/10 Good

Ricardo

Liked: Cleanliness
My room was pretty ok. Just an old chain that hasn’t really consider spending any value on renewing the facility and the rooms. The WiFi was horrible though. My trip was half work half leisure and I could not use the hotel’s WiFi to work as it kept hanging. I will consider staying again, but there are better option around not that much more expensive.
Stayed 6 nights in Mar 2024

10/10 Excellent

Natale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

justin

Liked: Cleanliness, staff & service
Average
Stayed 7 nights in Mar 2024

2/10 Terrible

Ari

We rented this hotel for a tenant of ours for 2 days when we do work. Here is what I was told by them "we even went axe throwing next door. Like you said it was pretty noisy location wise and there was a lot of cigarette smoking"

10/10 Excellent

kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
I always stay there when I come up from San Diego for events. The price and location is perfect. Thank you
Stayed 1 night in Mar 2024

10/10 Excellent

Garrett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great place to stay. Granted its an older building but the maid service was top notch and the front desk folks were great.
Stayed 4 nights in Feb 2024

8/10 Good

Enriqueta

Travelled with family and small children
Liked: Cleanliness, staff & service
Air conditioning smells bad
Stayed 1 night in Feb 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This time I stayed in a room with no tub but with a walk in shower that allows for a walker or wheelchair. I'm pleased to see they have rooms to suit different accommodation requirements. I always enjoy staying at this location whenever I am in town.
Stayed 2 nights in Jan 2024

10/10 Excellent

Harry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and close to everything
Stayed 4 nights in Dec 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It feels like home to me, at least as much as a motel room can.
Stayed 3 nights in Jan 2024

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
Lady at the desk was very nice. The room was clean and the hotel was quiet.
Stayed 1 night in Jan 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Just very clean, relaxing, laundry facilities readily available... helpful staff
Stayed 11 nights in Jan 2024

2/10 Terrible

Amparo

Stayed 1 night in Dec 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favorite place to stay when I am in the area.
Stayed 1 night in Jan 2024

4/10 Poor

Donie

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
location to freeway
Stayed 1 night in Dec 2023

10/10 Excellent

Martin

Stayed 1 night in Dec 2023

8/10 Good

Sohei

Stayed 2 nights in Dec 2023

10/10 Excellent

Robert a

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool ocean breeze.
Stayed 2 nights in Dec 2023

8/10 Good

Carmelo R

Stayed 4 nights in Dec 2023

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Dec 2023

2/10 Terrible

Natalie Rose

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay! Maids will use and steal your items!
Terrible. I am still trying to get a call back from the management. I had to call corporate. The maid was using my personal items. I walked in and caught her. This is unethical, unhygienic, disgusting behavior. They have taken zero actions for their accountability. Do not stay here!
Stayed 1 night in Nov 2023

6/10 Okay

Bryan K.

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
No outlets worked and doors did not lock properly. Beds seemed clean but definitely 3 out of 5 stars
Stayed 1 night in Nov 2023

2/10 Terrible

Marin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No hot water at all showered with cold water. Told the front desk. All they said the water heater was out. And that things happened. Not even apologized or nothing
Stayed 1 night in Nov 2023

4/10 Poor

Bret

Travelled with group
Disliked: Cleanliness, property conditions & facilities
The location is decent for many eating and shopping options. The room itself was very dirty, mold on curtains, patched holes without repainting, toilet running and toilet seat loose. a crushed bug on door to bathroom.
Stayed 2 nights in Nov 2023

6/10 Okay

Lynn

Liked: Staff & service
Disliked: Amenities
The staff was very friendly and accommodating. I asked to switch rooms because mine smelled like a bottle of Pine Sol had exploded in the room. Odd to be upset at the smell of clean....but it was potent.
Stayed 1 night in Nov 2023

10/10 Excellent

Pedro, Long Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great prices. Perfect for the night close to nightclub.
Stayed 1 night in Nov 2023

6/10 Okay

Huyen

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The floor is so dirty
Stayed 3 nights in Oct 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Lori

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
OK for one night
It was clean, but leaves much to be desired. The toilet was running, and there was some weird air sound in the room. I'm glad I only had to spend one night there. The staff was kind and attentive. It just lacks amenities. There were also some sketchy folks in the area.
Stayed 1 night in Oct 2023

4/10 Poor

cuc phuong thi

Disliked: Property conditions & facilities
My unlucky room
Stayed 2 nights in Oct 2023

6/10 Okay

Serge

Liked: Cleanliness
Stayed 2 nights in Oct 2023

6/10 Okay

Ernie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Just ok
Place was dirty. Could hear everything in next rooms and from the street. I would not go back to that location.
Stayed 1 night in Oct 2023

6/10 Okay

Rene

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
disapponited
Room was regular, but hotel outside was really dirty in the outside. pay a little bit more and stay in a better place.
Stayed 3 nights in Sep 2023

4/10 Poor

James

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023

6/10 Okay

VALERIE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here.
Dirty. Trash cans outside room full of trash and beer cans. Small pillows and had difficulty getting extras. Room smelled of smoke and Lysol even though non smoking room. Someone had placed plastic over the ceiling smoke alarm. Loud rowdy people all around. Don’t recommend staying here.
Stayed 1 night in Oct 2023

2/10 Terrible

Richard

Property and room was worn down. Mold, and ceiling paint coming off
Stayed 2 nights in Sep 2023