Exterior

Reviews of The Mandeville Hotel

4 out of 5
The Mandeville Hotel
Mandeville Place, London, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 580 out of 1015 reviews" "
Rating 8 - Good. 308 out of 1015 reviews" "
Rating 6 - Okay. 83 out of 1015 reviews" "
Rating 4 - Poor. 29 out of 1015 reviews" "
Rating 2 - Terrible. 15 out of 1015 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

chelsea

Liked: Cleanliness, staff & service
Absolutely amazing service.
Stayed 7 nights in Mar 2024

8/10 Good

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and facility was great. Location was convenient for shopping, sight seeing, and going to shows! Tram and bus stations within walking distance.
Stayed 1 night in Mar 2024

2/10 Terrible

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
An absolute gem of a hotel, not overpriced, in one the best parts of London!
Stayed 6 nights in Mar 2024

10/10 Excellent

Paul

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Staff are excellent.
Stayed 3 nights in Mar 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very warm welcome and great location
Stayed 1 night in Feb 2024

8/10 Good

samuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating.
Stayed 4 nights in Mar 2024

10/10 Excellent

ChangHui

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very hospital group of staff and clean hotel. Centrally located. Enjoyed very much.
Stayed 4 nights in Feb 2024

8/10 Good

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant and enjoyable stay.
Stayed 2 nights in Feb 2024

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

CONNIE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its was close to shopping and restaurants
Stayed 3 nights in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great midrange hotel my wife and I usually pay top dollar for five star but this hotel was great and she got a nice Gucci bag with the money I saved
Stayed 3 nights in Jan 2024

10/10 Excellent

Rickey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Great location - close to many restaurants and public transportation. Highly recommended.
Stayed 8 nights in Jan 2024

8/10 Good

Greg

Stayed 1 night in Jan 2024

10/10 Excellent

mohamed

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel , very nice staff, very helpful and friendly. The hotels location is very good.
Stayed 8 nights in Jan 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Ali, Los Angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't get a room update as a VIP. My room was very small, two people could barely pass next to each other. However, first; the concierge was so nice, and the reception was also nice. Most importantly the location of the hotel is fantastic.
Stayed 3 nights in Dec 2023

10/10 Excellent

Yousufuddin

Stayed 1 night in Dec 2023

10/10 Excellent

Richard

Stayed 6 nights in Dec 2023

8/10 Good

John

Stayed 6 nights in Dec 2023

10/10 Excellent

Zhenxin

Stayed 5 nights in Dec 2023

10/10 Excellent

Aidan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The friendliest and most accommodating of staff who helped with even the most unique requests (a new hole in a belt, kindly accomplished by a member of the maintenance team). The room was exquisite and clean, the bar had a special ambience and delectable food and cocktails. I could not sing higher praises of this hotel and it’s staff.
Stayed 1 night in Dec 2023

10/10 Excellent

Pauline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super attentive staff
This is our second stay here and once again we were pleased. The staff were friendly, helpful and went the extra mile. Great location for shopping and eating. Safe location.
Stayed 1 night in Dec 2023

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff - especially the concierge staff - were fabulous. The staff in the bar also deserve a special mention. We had a lovely room on the corner of the building with 2 windows.
Stayed 2 nights in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
The location is excellent, very central and less than a 2 min walk from Oxford Street. A lot of restaurant options nearby. The breakfast buffet had a lot of options. Would definitely stay here again.
Stayed 3 nights in Aug 2023

10/10 Excellent

olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay! I declined the room upgrade as it was only to be available the next day and my room was just fine! Fantastic hotel and staff. Amazing area of London, and close to everything. I’ll be back!
Stayed 4 nights in Dec 2023

10/10 Excellent

Eve

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely and even checked us in early, the hotel was clean and safe, and the room was clean and warm
Stayed 1 night in Dec 2023

10/10 Excellent

Karendeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Heather

Stayed 1 night in Dec 2023

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jean Marc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff and great location
I had a wonderful stay here. From the time I checked to checkout. The staff are helpful, friendly and amazing. The room is cozy and clean. The service rendered are just tops. I will def come back here. It’s one the best hotel on Marlybone. Great location
Stayed 7 nights in Dec 2023

6/10 Okay

Shaun

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Poor
The shower leaked and flooded the bathroom, the shower hose was damaged, the service was slow at breakfast, the sausages were raw
Stayed 3 nights in Dec 2023

10/10 Excellent

Tarek

Stayed 2 nights in Dec 2023

2/10 Terrible

GINA

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Accommodations and Front Desk Staff
Checking in-Didn’t get rooms zi reserved. Moved both rooms. One room the windows were so tiny on the 4th floor it felt like you were sleeping in a basement. The conceive staff was wonderful. The front desk were not helpful and didn’t help in effort to make the rooms right after much complaining. They finally got other rooms. I have always had a great stay here through the last 10 years as it is close to shopping, I was very disappointed. The cleaning staff were also fine.
Stayed 3 nights in Dec 2023

10/10 Excellent

James

Stayed 3 nights in Dec 2023

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in London. It is in a wonderful part of town. Nice room. Very comfortable. Recommend it! Would definitely stay again.
Stayed 4 nights in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Great location
We booked for a two night stay in a Superior Queen room. Although the room was clean etc it was incredibly small. To the point that two people trying to move around the room was nearly impossible. Other than that, The hotel is in a great location for shopping and transport links. The bar is reasonable priced and all the staff at the hotel are very polite and respectful.
Stayed 2 nights in Dec 2023

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff in a quiet hotel, would definitely recommend
Stayed 1 night in Nov 2023

10/10 Excellent

Jason, Durham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, very attentive staff, location is two blocks from the shopping of Oxford street.
Stayed 3 nights in Nov 2023

10/10 Excellent

Chung Meng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the third time I have stayed in this hotel when i travel to London. Situated within minutes to Bond Street and Oxford street, restaurants are all situated nearby with shops all within minutes. Hotel staff is very friendly but i think they should upgrade a little although has the unique English style deco but quite dated.

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and friendly & profession staff.
Stayed 2 nights in Nov 2023

10/10 Excellent

Kimberley L

Stayed 3 nights in Nov 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 3 nights in Oct 2023

8/10 Good

Tanya

Stayed 8 nights in Oct 2023

10/10 Excellent

Lynne-Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, staff all very welcoming & attentive - bar and breakfast were great, an oasis between all the busyness that made the location ideal...great room and sleep!
Stayed 1 night in Nov 2023

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient - Bond St station a 5 minute walk. Enjoyed restaurants nearby at St Christopher's Square
Stayed 3 nights in Oct 2023

10/10 Excellent

Charles

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Very quick check in. Staff great
Stayed 1 night in Nov 2023

10/10 Excellent

Gregory, Larchmont

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean, and comfortable. Great location! Like many London hotels, the rooms are not large but are nonetheless fine for a few days' stay.
Stayed 7 nights in Oct 2023

10/10 Excellent

Consuelo, Seattle

Stayed 5 nights in Nov 2023

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great hotel. Although we did not get any VIP extras- the staff was great! The location of this hotel was great! We would love to stay here again. Location, location, location!!!!
Stayed 5 nights in Oct 2023