Kimpton Hotels Chinatown hotels

"It was a quiet, and safe place. Staff were great. It would be nice to have more and better breakfast options since it was not included in our stay, and also guest could benefit from having someone to help out with luggage like most hotels do, but overall it was nice"

"Good value for money"

"Rooms were clean "

"Second time staying at Freehand. I love downtown LA and this hotel’s central convenience."

"Clean and convenient. "

"Clean, nice rooms. I recommend 👍"

"We recently stayed at The Pierside for three days and two nights. This hotel exceeded my expectations, as it is located less than a 10-minute walk from the Santa Monica Pier and offers a variety of food options nearby, from fast food chains like McDonald's and Subway to restaurants like RedO and Whaler. There is also a restaurant located right by the lobby. Upon arrival, our room was clean, but the bathroom was a bit small. It was manageable, but you cannot use the sink while someone is using the toilet due to the limited space. However, this wasn't a huge issue. At first, we were concerned about a loud drilling noise coming from the next room. We thought that maybe it’s from the bathroom pipes. It only lasted a few minutes, and we didn't hear it again during our stay. The staff at The Pierside were all very friendly and accommodating, with the exception of one lady who worked at the reception area during breakfast time. She didn't seem to smile much, but this didn't affect our overall experience. We dined at the Surfing Fox restaurant for dinner and breakfast twice. Our server, Sam, was fantastic and made us feel welcome. I don't recall the name of the lady who served breakfast, but she was also very pleasant. Overall, it was a great stay, but I do have two complaints. Firstly, the overnight parking fee of $65 is quite pricey. However, I appreciate the staff's honesty when they offered us the option to park somewhere else for a lower price. We ended up using a parkin"

"Some employees were protesting , they had drums and loud sound systems and we had just drove 12 hours to get here and it was difficult to hear the staff give us direction. The service at the hotel was great. The young lady at the desk did accommodate us to the opposite side of the hotel and in the back so we wouldn’t have to listen to them. Rooms were very clean and comfy. "

"Very nice and clean hotel. Room was very big and modern. This is a very nice hotel "