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Reviews of Channels Hotel

4 out of 5
Channels Hotel
Belsteads Farm Lane, Little Waltham, Chelmsford, England

Reviews

9.6

Exceptional

Rating 10 - Excellent. 129 out of 154 reviews" "
Rating 8 - Good. 15 out of 154 reviews" "
Rating 6 - Okay. 6 out of 154 reviews" "
Rating 4 - Poor. 3 out of 154 reviews" "
Rating 2 - Terrible. 1 out of 154 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Matthew

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Property looked amazing until taking a closer look especially the bathroom, the bath had not been cleaned properly and had hairs in it and there was mould on the ceiling. Could do with a heated mirror or better extraction as the mirror took ages to clear after showering. The staff at the cafe were all helpful and the food was excellent.
Stayed 1 night in Feb 2024

10/10 Excellent

Sandra

Travelled with partner
Lovely place to stay if you are visiting Chelmsford. Staff really friendly and helpful and quick and efficient check-in.
Stayed 2 nights in Jan 2024

10/10 Excellent

Angad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expected
Great hotel, in a picturesque location. Clean and the amenities were pretty good.
Stayed 1 night in Dec 2023

10/10 Excellent

Delise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay, highly recommended
Staff went above and beyond, we stayed in the Pine and it was very big, very dog friendly, clean, breakfast was delicious and we were allowed to take it away to our room, shower hot and spacious, would highly recommend and stay again!
Stayed 1 night in Dec 2023

10/10 Excellent

Jamie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always consistently good here and the only place I stay when away on business. Was staying in olive apartment this time and was lovely stay. Only downside was the people staying in the same block had a dog which they left in their room while they went to the bar so was barking and scratching at the doors all night until they come back at 10.45pm Not ideal but also not the hotels fault. Rooms very clean and spacious can’t wait to stay again
Stayed 1 night in Dec 2023

10/10 Excellent

Elle J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I had a minor issue during my stay and it was resolved to the highest degree and standard, the customer service was exceptional. The hotel is beautiful, I felt rested and really relaxed. The decor is stunning, bathrooms luxurious, breakfast was delicious. I would happily stay again, and hope to in the near future.
Stayed 1 night in Dec 2023

10/10 Excellent

Becci

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Luckily just within business budget for work stays away. Excellent quality and experience.
Stayed 1 night in Nov 2023

10/10 Excellent

Jamie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star
Love this place and its the only place i stay when im travelling now. Always 5 star service and rooms are immaculate as well as comfortable. Need to find out where the hand cream is from as well keep meaning to ask! Keep meaning to use the restaurant so next time ill book.
Stayed 1 night in Oct 2023

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Boyd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and restaurant
Superb hotel tucked away from the main roads in a lovely location. Pub/reataurant is excellent with wide choice of meals catering for all requirements. Lovely rooms in old farmhouse (beautifully restored) or new build timber-clad courtyard.
Stayed 1 night in Sep 2023

4/10 Poor

Chris

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
No Food available after 6hour drive
We've stayed at this hotel before, however this time there was no food available, food service stopped at 4-5pm. Also bar closed at 8PM we arrived at 7:30. The hotel is not near any other restaurant or pub so it was another drive after our 6hour journey to get to the hotel to find something to eat. If we had know this we would not have booked this hotel.
Stayed 1 night in Aug 2023

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Dale

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Colin, Hereford

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel and grounds. Room was perfect and great to see a real mini bar !! Air conditioning was also welcome, free WiFi and large bathroom and comfortable bed. Good choice if coffee too! What more do you need..
Stayed 1 night in Aug 2023

10/10 Excellent

Jack

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Ben

Very nice and spacious suite. Great food in brassiere
Stayed 2 nights in Jul 2023

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Sean

Stayed 1 night in Jul 2023

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay.
Beautiful room, very clean and well laid out. Fantastic bathroom, large walk in shower and separate bath. Very luxurious. Food was very fresh and tasty at both evening meal and breakfast. Very well priced for such high quantity. I will be back if I'm in the area again.
Stayed 1 night in Jul 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

6/10 Okay

Elizabeth

Travelled with family
Liked: Cleanliness, property conditions & facilities
Lovely setting beautiful gardens. interesting rooms. Room access by stairs -very steep-. we are all over 70 but very active but an offer of help with luggage would have been appreciated. Room facilities good but access to bed on one side difficult due to sloping ceiling, One small shelf in bathroom inadequate for overnight toiletries for one person let alone for a couple. Only one bath towel provided had to ask for another. Light switch for bathroom hard to locate at night. Menu in restaurant a bit disappointing. Irritating that a dog outside yelped a lot. Breakfast menu OK but porridge lacked inspiration but staff good. We have spent all our working lives travelling and try to offer fsir comments and constructive criticism
Stayed 1 night in Jun 2023

10/10 Excellent

Cynthia

Stayed 1 night in Jun 2023

10/10 Excellent

Roy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Bev

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, beautiful grounds, great bedroom
Lovely hotel, beautiful well kept grounds, and a great bedroom with a large ensuite. Breakfast was freshly cooked, healthy and delicious in a lovely building. I would definitely use this hotel again when back in the area.
Stayed 1 night in May 2023

10/10 Excellent

Gordon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is a hidden gem, not a hotel as such - main house converted into rooms and chalets around the ground as accommodation no corridors no annoying guest above you - Having stayed a few times I have found that all the rooms are very modern clean and fresh with great pillows and beds assuring a perfect sleep. Defo my go to place when working around Chelmsford.
Stayed 1 night in Apr 2023

10/10 Excellent

Graham

Stayed 1 night in Apr 2023

6/10 Okay

Barry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too warm
The rooms was lovely but just too warm for comfort. The aircon was handy but blew directly onto the bed so it was impossible to find the right balance
Stayed 2 nights in Apr 2023

10/10 Excellent

Becky

Stayed 1 night in Apr 2023

10/10 Excellent

George

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Great room, lovely outdoor area and great breakfast
Stayed 1 night in Mar 2023

10/10 Excellent

Gordon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant surprise A1 hotel
Stayed 1 night in Feb 2023

10/10 Excellent

Dale

Stayed 1 night in Feb 2023

10/10 Excellent

Kathryn

Stayed 3 nights in Feb 2023

10/10 Excellent

GEORGE

Stayed 1 night in Jan 2023

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

6/10 Okay

Andrew

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Nice rustic location and rooms recently refurbished. Wifi poor, in room electric ventilation faulty, floors dirty, no easy dining option.

10/10 Excellent

Ruth

Stayed 1 night in Nov 2022

10/10 Excellent

Rosemary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at Channels a few times and it still amazes me how lovely it is. The rooms are tastefully decorated and spotlessly clean with mini bar, nice toiletries and hospitality tray. Every one of the staff are efficient, polite and always have a smile.

10/10 Excellent

Susan

Stayed 1 night in Sep 2022

4/10 Poor

David

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

lee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a gem !!
An amazing stay in a unique hotel and setting.
Stayed 1 night in Aug 2022

10/10 Excellent

Glynis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay at this lovely hotel
Lovely room and spacious bathroom all brand new with many comforts including remote controlled air conditioning. Additional help yourself breakfast and snack arrangement from reception really good. Reception staff member extremely helpful too.
Stayed 1 night in Jul 2022

10/10 Excellent

Loutfig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Jamie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always my favourite place to stay when I’m away - cleanliness is spotless service is really good I’m yet to try the bar at the lodges so maybe next time overall great place to stay
Stayed 1 night in Jul 2022

10/10 Excellent

sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place 5*
Lovely place with great restaurant. Stayed in twin room great size good size bathroom
Stayed 1 night in Jun 2022

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely place, room was fantastic. Well worth the price. Didn’t get to use all of the facilities eg dining, so unable to comment.
Stayed 1 night in Jun 2022

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Rosemary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the rooms have very tasteful decor. The bathroom was huge with Bath and a very large shower. The staff are amazing at the hotel and brassiere and nothing is to much trouble and there is always a happy smile from everyone.
Stayed 2 nights in Jun 2022

10/10 Excellent

Shirley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rural charm
This was a lovely room full of character and very low beams. Really comfortable and quiet. I found a helpful person in the nearby restaurant to get me my key as I arrived at 11pm. I think I stayed here many years ago, it was nice to rediscover it.
Stayed 1 night in Jun 2022