Pool

Reviews of The Henry Hotel Cebu

4 out of 5
The Henry Hotel Cebu
Paseo Saturnino Maria Luisa Entrance, Road Banilad, 1, Cebu, Central Visayas

Reviews

8.8

Excellent

Rating 10 - Excellent. 152 out of 314 reviews" "
Rating 8 - Good. 130 out of 314 reviews" "
Rating 6 - Okay. 21 out of 314 reviews" "
Rating 4 - Poor. 9 out of 314 reviews" "
Rating 2 - Terrible. 2 out of 314 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Joan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

8/10 Good

GL, Singapore

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is low noise for a good quality night sleep
Stayed 2 nights in Feb 2020

10/10 Excellent

anthony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice boutique hotel with big spacious and quiet rooms. Lots of cool artwork. Only had one night so wasn’t able to get advantage of the free breakfast
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally blown away by this property and staff! I stayed in the large room which is LARGE! You are welcomed with delicious juice and taken to the coolest room and unique designs. But besides the hotel being awesome the staff are amazing! Any issue you might have is fixed within minutes and one time I was in a rush and needed a taxi and the concierge ran out into traffic so fast just to grab me one. Don’t have anything bad to say about them and was really blown away! Thank you guys!
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Ana

Stayed 1 night in Jan 2020

8/10 Good

NOEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at Henry hotel
Very great staff always friendly and helpful!!!
Stayed 2 nights in Jan 2020

10/10 Excellent

herman m

Stayed 1 night in Jan 2020

8/10 Good

joansoria

Travelled with family and small children
Liked: Cleanliness, staff & service
heater quite good. Lighting is too gloomy for a child. Over all we had a pleasant stay.
Stayed 2 nights in Jan 2020

8/10 Good

MarkWilson, Tacoma

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel needs a bit of a facelift the staff was good the room was clean but it could use a bit of an upgrade.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cool 😎
Stayed 12 nights in Nov 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
The room has a bad smell so were the linens. Seems like they did not change fresh linens. It was yellowish and crumpled not fresh and clean
Stayed 1 night in Nov 2019

10/10 Excellent

JOEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun place
Up to its usual pleasantness of stay; quirky but perfect.
Stayed 3 nights in Oct 2019

8/10 Good

Shela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A unique hotel
Very unique hotel, love the design and the spaciousness of the room. The staff are warm and approachable. The wifi however, was very unstable.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

10/10 Excellent

Gpardo, North Dakota

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Henry Hotel was a wonderful place to stay during my time in Cebu. The Staff and accommodations were excellent and I was treated like a queen. The rooms are comfortable and stylish! I would definitely recommend to anyone staying in Cebu City.
Stayed 6 nights in Sep 2019

8/10 Good

Verified traveller

Stayed 2 nights in Aug 2019

10/10 Excellent

Rosemarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

4/10 Poor

james

Disliked: Staff & service
Great art in rooms, but service is aweful.
It is a good hotel but the service is atrocious. They make mountains out of a small hill. If it were not for the absence of customer service for the most loyal guests, i would recommend this hotel. Art is fabulous. The front staff, appalling. I stayed here 7 nights total without any demands. And even a little bit of leeway for a late checkout they had the nerve to charge me another night for checking out at 1230. Absolutely ridiculous after a 7-night stay. Tread lightly on this property.
Stayed 3 nights in Aug 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was supposed to be given on my determination for cancelling based on circumstances out of our control but were never contacted
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

TerenceGlad, Schreiber Ont

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good time great service,good time great service,good time great service,good time great service,
Stayed 12 nights in Jun 2019

10/10 Excellent

Nikki, Los Angeles

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hospitality from the staff. Rooms are clean and aesthetically pleasing.
Stayed 1 night in Jun 2019

8/10 Good

grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern bare construction finish
Modern decor makes you ignore the bare construction finish & fixtures. Comfortable enough to have a good night sleep. Clean bed and bathroom
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and the hotel was unique; the rooms are nicely decorated and the hotel has a charm.
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the quirky art work and my room which was spacious. Also appreciated that hotel supports social enterprises. Helpful staff too. Doormen always quick to help.
Stayed 5 nights in May 2019

10/10 Excellent

Randy, USA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy the Henry Cebu. It is my home away from home.
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
The hotel may be near a busy road, but inside the hotel or even chilling out in their swimming pool area you wouldn't have guessed it. Location is great for the purpose of dining out and nightlife when we were there. Just a quick taxi ride. Staying in the hotel relaxing/chilled. The room was so spacious! The hotel interior has a cool vibe. Can't compliment the staff enough, they were very friendly and helpful. Excellent!
Stayed 3 nights in Mar 2019

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
Nice hotel, decent food, great location.
I used to love staying at the Henry. Now, not so. The room I got this time made me realize that the other rooms I’ve had were quite special. This time the room did not work. From the decor - industrial - which bordered on shappy to the people permitted to smoke just outside the back door it was bad karma for me. And I love this hotel. They accomodated my request to change rooms, which was most appreciated. The second room was ok. Not like the others I’ve stayed in. The bed was comfy. The room super clean. The staff at this hotel are great. They go out their way to help, provide info and give excellent service. The hotel’s location is perfect for me. You can walk to Banilad Town Center,mwith avdiversevarray of restaurant and shops. Especially for health conscious people. There is a nice jazz club (more like pop live bands) in the same plaza as the hotel. The hotel is in close proximity to all Cebu offers. Both Ayala mall and IT parks are less than a $3 taxi ride away. Overall, I will go back, hoping for one of those special rooms I had before.
Stayed 2 nights in Jan 2019

8/10 Good

MIng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not quite Henry Manila but satisfactory
Very nice hotel in a boutique sort of way. Great staff. Great water pressure for a nice shower. Bed is comfy. Nice soft towels. Not too far from Ayala Center.
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the room size and decoration. Too bad we didn’t get to spend more time here. I wanted to check out the pool but didn’t get a chance.
Stayed 1 night in Mar 2019

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

4/10 Poor

User

Business traveller, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Not nearly as good as it used to be. They added a big addition, which ruins the pool area — it’s not a pleasant place like it used to be. The breakfasts used to be awesome; they are just okay now. Most of all, the service is simply horrible. Wonder what happened to the place
Stayed 1 night in Feb 2019

8/10 Good

Tonet888, Manila, ph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to a coffee shop and other restaurants
Stayed 2 nights in Jan 2019

10/10 Excellent

Ong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 3 nights in Jan 2019

10/10 Excellent

Dr David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing hotel though breakfast buffet was better in years past
Stayed 11 nights in Jan 2019

6/10 Okay

Smarta

Liked: Staff & service
good for one night stop over. breakfast buffet is poor and average quality. Lunch has big portions. Pool was really cold. Room was huge but a bit noisy if you are facing the main road...Good Spa & nails shop just in front (I had manucure and massage and was cheap and great), average Italian resto next door.
Stayed 1 night in Dec 2018

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2018

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Liked room Front desk went above and beyond when had questions
Stayed 5 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities
This hotel has a great decor that is second to none. However, it fails at almost all of the basic aspects of a hotel. The WiFi is awful everywhere in the building, the service is shocking.
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2018

8/10 Good

Thomas, Manila

Liked: Cleanliness, staff & service, room comfort
ok hotel with fiendly staff but facilities look outdated but the rooms are comfortable
Stayed 1 night in Nov 2018

10/10 Excellent

MarkOlt, Chicago, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Henry always comes through. The first room wasn't up to the standard I seen in the past, although they changed our room immediately. This area has some of the best restaurants in Cebu City.
Stayed 3 nights in Oct 2018

8/10 Good

Chris, Orange County

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is in office style building. Enjoyed staff and pool area. My wife was taken aback by concrete floors in room. Not your usual floor covering. But the concrete floor goes with the style ok.
Stayed 1 night in Sep 2018

10/10 Excellent

Tania, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very beautiful quirky fun hotel that had everything you could possibly need. Definately worth staying there.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Binh, Santa Clara, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018