Ratings based on 481 verified reviews

4.1 out of 5
79% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller from USA

Posted Jun 16, 2019
Always great! Just need to booked ahead of time because they are always full.
Comment from Hotel Management
Jun 17, 2019 by Charmaine Cortes - Guest Relations, Hotel Management
Dear Guest, Greetings from Cebu's only garden hotel! Thank you for sharing a quick word about your stay experience with us through this review. We are equally happy that we have made your stay excellent. It is our thrust to deliver the best of hospitality to guests like you in our urban resort set-up, and make their stay fun and relaxing. Thank you for the perfect score. We look forward to see you again soon! With warm regards from your Montebello family, Charmaine Cortes Guest Relations
5 out of 5
by a verified traveller

Posted Jun 5, 2019
The friendliest staff ever! There’s absolutely nothing to complain about
Comment from Hotel Management
Jun 14, 2019 by Charmaine Cortes - Guest Relations, Hotel Management
Dear Guest, Greetings from Cebu's only garden hotel! Thank you for sharing a quick word about your stay experience with us through this review. We are equally happy that we have made your stay excellent. It is our thrust to deliver the best of hospitality to guests like you in our urban resort set-up, and make their stay fun and relaxing. Thank you for the perfect score. We look forward to see you again soon! With warm regards from your Montebello family, Charmaine Cortes Guest Relations
5 out of 5
by a verified traveller

Posted May 27, 2019
Comment from Hotel Management
May 28, 2019 by Charmaine Cortes - Guest Relations, Hotel Management
Dear Guest, Greetings from Cebu's only garden hotel! We are equally happy that we have made your stay excellent. It is our thrust to deliver the best of hospitality to guests like you in our urban resort set-up, and make their stay fun and relaxing. Thank you for the perfect score. We look forward to see you again soon! With warm regards from your Montebello family, Charmaine Cortes Guest Relations
5 out of 5
by a verified traveller

Posted May 27, 2019
Beautiful garden and the place is very clean, friendly stuff..Love to comeback here next time.
Comment from Hotel Management
May 28, 2019 by Charmaine Cortes - Guest Relations, Hotel Management
Dear Guest, Greetings from Cebu's only garden hotel! We are overwhelmed with your gracious words. We are glad that everything went well and that you had a pleasant stay with us. It is also good to hear that you got the chance to enjoy the facilities and the great service from our staff. We hope you’ll like the additions and the upgrade happening in the hotel in the coming months. Thank you for the perfect score. We look forward to see you again soon! With warm regards from your Montebello family, Charmaine Cortes Guest Relations
5 out of 5
by a verified traveller

Posted May 22, 2019
The gardens were superb and it was so clean. The staff were very friendly and helpful. Nothing
Comment from Hotel Management
May 22, 2019 by Charmaine Cortes - Guest Relations, Hotel Management
Dear Guest, Greetings from Cebu's only garden hotel! Thank you for sharing a quick word about your stay experience with us through this review. We are equally happy that we have made your stay excellent. It is our thrust to deliver the best of hospitality to guests like you in our urban resort set-up, and make their stay fun and relaxing. Thank you for the perfect score. We look forward to see you again soon! With warm regards from your Montebello family, Charmaine Cortes Guest Relations
5 out of 5
by a verified traveller

Posted May 8, 2019
The staffs were so accomodating. We really felt at home and are seeing forward to our next stay.
Comment from Hotel Management
May 9, 2019 by Charmaine Cortes - Guest Relations, Hotel Management
Dear Guest, Greetings from Cebu’s only garden hotel! We are overwhelmed with your gracious words. We are glad that everything went well and that you had a pleasant stay with us. It is also good to hear that you got the chance to enjoy the facilities and the great service from our staff. We hope you’ll like the additions and the upgrade happening in the hotel in the coming months. Thank you once again for giving us the opportunity to be of service to you! With warm regards from your Montebello family, Charmaine Cortes Guest Relations
5 out of 5
by a verified traveller

Posted May 5, 2019
Comment from Hotel Management
May 7, 2019 by Charmaine Cortes - Guest Relations, Hotel Management
Dear Guest, Greetings from Cebu's only garden hotel! Thank you for sharing a quick word about your stay experience with us through this review. We are equally happy that we have made your stay excellent. It is our thrust to deliver the best of hospitality to guests like you in our urban resort set-up, and make their stay fun and relaxing. Thank you for the perfect score. We look forward to see you again soon! With warm regards from your Montebello family, Charmaine Cortes Guest Relations
3 out of 5
by a verified traveller

Posted Apr 22, 2019
Every staff is friendly specially the reception and pool attendants, except for the security officer in the entrance, she's a bit rude. Also, there are lots of mosquitoes inside the room(room is gardenside). Hence, my kids didn't have comfortable sleep.
5 out of 5
by a verified traveller

Posted Apr 21, 2019
Garden hotel was very relaxing and the staff were friendly and attentive. Room was also nice and spacious
Comment from Hotel Management
Apr 25, 2019 by Charmaine Cortes - Guest Relations, Hotel Management
Dear Guest, Greetings from Cebu's only garden hotel! We are overwhelmed with your gracious words. We are glad that everything went well and that you had a pleasant stay with us. It is also good to hear that you got the chance to enjoy the facilities and the great service from our staff. We hope you’ll like the additions and the upgrade happening in the hotel in the coming months. Thank you once again for giving us the opportunity to be of service to you! With warm regards from your Montebello family, Charmaine Cortes Guest Relations
5 out of 5
by a verified traveller

Posted Apr 17, 2019
The Montebello Villa property is an oasis in the desert of commotion in Cebu City. For this ex Angelino -27 years in Santa Monica - the Gardens and grounds equal or exceed the ambiance of the Bel Air Hotel in Stone Canyon. Public areas are spotless and the staff are friendly, overly accommodating, and are required to be a well educated for employment. The matriarch owner is in her early 80s and makes daily rounds of the gardens and knows her employees. Very good food - always opt for the breakfast buffet with the room - the best I’ve had anywhere. Great pools - The hotel is the bomb.
Comment from Hotel Management
Apr 26, 2019 by Charmaine Cortes - Guest Relations, Hotel Management
Dear Guest, Greetings from Cebu's only garden hotel! Thank you for sharing a quick word about your stay experience with us through this review. We are equally happy that we have made your stay excellent. It is our thrust to deliver the best of hospitality to guests like you in our urban resort set-up, and make their stay fun and relaxing. Thank you for the perfect score. We look forward to see you again soon! With warm regards from your Montebello family, Charmaine Cortes Guest Relations