Poolside bar

Reviews of Marco Polo Plaza Cebu

4 out of 5
Marco Polo Plaza Cebu
Cebu Veterans Drive, Nivel Hills, Apas, Cebu, Cebu

Reviews

9.0

Wonderful

Rating 10 - Excellent. 569 out of 1001 reviews" "
Rating 8 - Good. 329 out of 1001 reviews" "
Rating 6 - Okay. 73 out of 1001 reviews" "
Rating 4 - Poor. 20 out of 1001 reviews" "
Rating 2 - Terrible. 10 out of 1001 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Roderick, Prattville

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is incredible - I will not stay anywhere else in Cebu!
Stayed 14 nights in Mar 2024

8/10 Good

R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very pleased overall. The staff was amazing throughout my stay. The only concern I had was what appeared to be black mold on the ceiling of the bathroom in the room I stayed in. The bed was a little hard for someone like me who has chronic back problems. Other than that, definitely will stay again.
Stayed 2 nights in Mar 2024

8/10 Good

Kil

Stayed 6 nights in Mar 2024

10/10 Excellent

Roderick, Stuart

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property
Stayed 1 night in Mar 2024

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Roderick, Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Roderick, Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Karl

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Nothing special

8/10 Good

of

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property safe and clean with beautiful swimming pools with good foods
Stayed 2 nights in Feb 2024

10/10 Excellent

robert

Travelled with partner
Liked: Amenities
We enjoyed the swimming pool, a lot, but food wise very expensive to buy food there on the property
Stayed 3 nights in Feb 2024

10/10 Excellent

Norberto

Liked: Cleanliness, staff & service, property conditions & facilities
Chinese restaurant not good (food). The waiters were very good & respectful. Breakfast buffet very good!!!
Stayed 5 nights in Feb 2024

10/10 Excellent

ROSSANA

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were gracious and accommodating. The facilities were well maintained. The additional bed with comforter for the 3rd occupant of the room was very comfortable yet stable. Kindly consider providing complementary breakfast or discounted breakfast to all overnight guests. Thank you Marco Polo and Expedia.
Stayed 2 nights in Feb 2024

8/10 Good

Joseph

Liked: Cleanliness
Better service
Stayed 5 nights in Jan 2024

8/10 Good

Ivonne, Hampton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great place, but the surroundings are not the best
Stayed 3 nights in Jan 2024

6/10 Okay

Markus

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was ok, but was expecting more since it was supposed to be 5 stars. Staff was very friendly and helpful. Since they don’t allow outside food, they should have a market on site. Buffet was not worth cost.
Stayed 3 nights in Jan 2024

10/10 Excellent

Mitchel

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and location. Pool and food was wonderful.I’ll definitely be back .
Stayed 6 nights in Jan 2024

10/10 Excellent

Rebecca, Fredericksburg

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The bathroom has a tile on the entrance and I tripped over it many times.
Stayed 2 nights in Jan 2024

10/10 Excellent

R

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Immaculate

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service was excellent!
Stayed 1 night in Dec 2023

10/10 Excellent

vince

Liked: Cleanliness, staff & service, property conditions & facilities
excellent service
Stayed 1 night in Dec 2023

8/10 Good

Jay

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The squatters that encircle the property. It destroys the aesthetic value of the property.
Stayed 1 night in Dec 2023

10/10 Excellent

Lloyd, torrance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Very helpful in all areas - room care, restaurants, swimming pool & front desk. Fitness room had good equipment, although it was a bit musty & treadmills stopped working, workout towels eventually got restocked after a day or two. Overall a very nice place to stay in.
Stayed 5 nights in Oct 2023

10/10 Excellent

Lloyd, torrance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Very helpful in all areas - room care, restaurants, swimming pool & front desk. Fitness room had good equipment, although it was a bit musty & treadmills stopped working, workout towels eventually got restocked after a day or two. Overall a very nice place to stay in.
Stayed 4 nights in Oct 2023

10/10 Excellent

A P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Angelita, Brisbane

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 2 nights in Sep 2023

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent amenities. Wonderful cuisine.
Stayed 2 nights in Oct 2023

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were good
Stayed 2 nights in Jul 2023

8/10 Good

Darren, Airway Heights

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast; Waffle maker is still broke Blu bar and grill staff snd dinner was good until I got fish and chips for sea bass? Horrible and fish and chips are McDo stuff, not fine dining - very disappointing
Stayed 2 nights in Jul 2023

10/10 Excellent

Daniel

Stayed 1 night in Jul 2023

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
great
Stayed 3 nights in Jul 2023

6/10 Okay

Brad

Stayed 2 nights in Jun 2023

8/10 Good

Miriam

Stayed 1 night in Jul 2023

10/10 Excellent

Kai

Stayed 2 nights in Jun 2023

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Gonzalo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Brett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place to stay with great food and friendly staff , the only negative comment would be the rooms need to have a re - furb .
Stayed 7 nights in Apr 2023

10/10 Excellent

Stanley

Stayed 7 nights in Mar 2023

10/10 Excellent

Joseph

Stayed 14 nights in Apr 2023

6/10 Okay

Duane

Stayed 12 nights in Apr 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I feel Marco Polo like Family, this is my second time in this property, the staff is amazing & i feel like home 😊
Stayed 3 nights in Apr 2023

8/10 Good

Fernando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great selection for breakfast and cleanliness
Stayed 7 nights in Apr 2023

10/10 Excellent

Neil

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy stay at Marco Polo Cebu.
Stayed 2 nights in Apr 2023

10/10 Excellent

Mary Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Food, Staff is very friendly and accomodating.
Stayed 3 nights in Apr 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
No hot water
There few small issues, which hotel ironed out quickly. But i only had warm water once for my hole stay. Rest of the stay cold water... Brrrrr
Stayed 3 nights in Apr 2023

10/10 Excellent

Jack

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Sipco

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
simple clean and helpful, good choice of breakfast, lot of choice in that, happy start of the day!
Stayed 2 nights in Mar 2023

8/10 Good

Maria Avelyn

Travelled with family
Liked: Cleanliness, staff & service
Very nice place to stay.
Stayed 1 night in Mar 2023

10/10 Excellent

Vivencio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing
Stayed 3 nights in Feb 2023

10/10 Excellent

susan

Stayed 1 night in Feb 2023