Interior

Reviews of La Gloria Residence Inn

3 out of 5
La Gloria Residence Inn
Corner Climaco and Borromeo Streets, Cebu, Cebu

Reviews

6.2
Rating 10 - Excellent. 5 out of 36 reviews" "
Rating 8 - Good. 8 out of 36 reviews" "
Rating 6 - Okay. 13 out of 36 reviews" "
Rating 4 - Poor. 4 out of 36 reviews" "
Rating 2 - Terrible. 6 out of 36 reviews" "

6.6/10

Cleanliness

6.8/10

Staff & service

6.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Joseph

Stayed 6 nights in Dec 2021

6/10 Okay

Josephine Bargamento

Travelled with family
Liked: Cleanliness, room comfort
fairly decent place to stay but facilities are good, not for few days stay. Credit to the staff they are really very helpful and attended our complaints quickly. Approachable, thank you
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2018

6/10 Okay

Verified traveller

We arrived at the hotel so late so only the guard was there. It was just a very old and small room I booked this hotel only for one night and next day moves to another area If I need to stay in Cebu city, I may try to find another better one by paying a little more By the way, location is so good. We moved to south bus terminal next day and it only takes about 10min by walk
Stayed 1 night in Sep 2018

10/10 Excellent

ERIC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Everything was great! I can’t complaint cuz i arrive super early and they let me check in that early and gave me a room! Thank you so much everyone at La Gloria residence!
Stayed 1 night in Jul 2018

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Very small room despite being labeled as a deluxe room. Air conditioner worked poorly. No hot water. Bathroom too small.
Stayed 2 nights in Apr 2018

4/10 Poor

Glen, Canada

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Close to the medical centre we needed to go to.
There are few choices for hotels in this area and in spite of mixed reviews, we had not choice. Next time, we will stay farther away and take taxis. Dirty towels, smelly pillow cases, no hot water in the shower, and a terrible breakfast. Booked through Expedia at 2,800 pesos a night, this hotel was terrible.
Stayed 1 night in Aug 2017

2/10 Terrible

Laurie, Brisbane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst experience - ever
My stay at La Gloria was the abolute worst ever. There is nothing to recommend this place. I had upgraded from a standard room to a deluxe room because the deluxe was offered with refrigerator, coffee and water. It had none of these and the staff basically told me it was a ruse to get people to stay there. So I had to again upgrade to a superior room as I required a refrigerator. Still no coffee but they did provide two 600ml bottles of water. I had to ask for cups and glasses as none were provided. The duvet cover had a tear in it and the sheets had holes in them. I asked for them to be replaced but the new sheets still had holes in them. Then I checked the bathroom. The grouting was filthy and the toilet had obviously not been cleaned as there was a yellow ring around the water line. I demanded that it be cleaned and asked that the room be cleaned every two days. It was cleaned twice in the two weeks I was there!! In that time the towels - one per person - were replaced once. The room had a window which did not open and the view from it was of the building next door less than two metres away. The free breakfast consisted on one cup of rice, one fried egg and one hotdog, two longaniza or one scoop of canned corned beef. I asked if I could have toast rather than rice which they were happy to provide but would not provide butter, condiments, jam - nothing. What a dump. Anyone who says otherwise could not possibly have stayed more that a day or two.
Sheets
Toilet
Breakfast
Damage Charges

8/10 Good

Atheena

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

myles, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to everything
Had a great time would happily go back in arrived late but staff were friendly and made my stay really good, free breakfast was good and had good time. The room was clean and facilities were good , would recommend this place to anyone looking for budget accommodation

8/10 Good

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Budget option
Good Budget option for an overnight stay in Cebu. Rooms are basic, wifi worked well and the included breakfast is just what we needed.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Complaints
My girlfriend and I stayed one night, and we were satisfied with everything. The free breakfast was small, but tasty enough (a small portion of meat, rice, and tea).

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was smooth - had hot water and the complimentary breakfast was simple and nice.

8/10 Good

Allen, Texaa

Liked: Cleanliness, staff & service, property conditions & facilities
Great budget hotel with a good real mattress
Moved here from the sabugata which was bad. Tla Victoria was very nice, best budget hotel ive been in. Room was small but clean and has a great bed. Restraunt was good, videoke bar in the basement kept my fiance happy. If i had to find something bad id say the bathroom could be a little cleaner, there was a little dirty grout in the corners and no hot water but it was warm so I believe they must have a roof tank. Many places I've stayed were much colder.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Was OK
Hotel was OK, basic. Bathroom smelt from first day. Walking distance to main attractions but not very nice street its located on

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
we stayed there during Sinulog Festival. The hotel is great but the neighborhood is not. Should've stayed uptown.

4/10 Poor

S PRISCILLA D, Marikina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not really a good place. No WiFi in the room. Flush toilet is not working.

4/10 Poor

Mathew

Disliked: Property conditions & facilities, room comfort
Not like the pictures, very minimal. Neighbourhood couldn't be worse, very dangerous area for white foreigners.
We're in Philippines' oldest business district, the Colon area. Our hotel is just located at the periphery of the residential area. We are surrounded by old buildings. Ordinary people are abound, so as poverty. These people trying make a decent living selling and trading goods in the streets. They ain't criminals. We co-exist with our neighborhood, thus no single untoward incident against our guests ever happened. They pose no dangers to white foreigners and to any foreigners in particular. Any strange place you go pose a danger. Crime happens anywhere. Decency is not thru neighborhood, its about character.

6/10 Okay

I, Washington State

Liked: Cleanliness
Disliked: Property conditions & facilities
Typical local Pilipino Hotel
The staff was friendly but upon arrival the receptionist could not find our reservation and almost turned my wife away since she arrived at the hotel before me. When I arrived I had to ask for wifi access to pull up my reservation on my tablet. The room was clean but like most local hotels the shower was not separated from the rest of the bathroom so when the shower was used the entire bathroom gets wet. A simple shower curtain could have solved this. The meals at the hotel were average in taste, and the portions sizes are very small like most Philippine hotels and restaurants.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Amazing staff
went for the sinulog festival . The staff was excellent

6/10 Okay

Serge, Canada

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good and bad
Great hotel... Not soo great neighbourhood...

6/10 Okay

Jody Koks, South Africa

Liked: Cleanliness, property conditions & facilities, room comfort
Inconsistent service...
We arrived at Mactan Cebu International in the early hours of Friday, September 12th and waited about 15 minutes before our driver arrived to transport us to the hotel. He had a sign with my name with no hotel identification on the board which can be unsettling when landing in a foreign country for the first time. We trusted him and arrived at the hotel 25 minutes later. We were met by two staff members who were unsure as to whether we had paid or not. Again, unprofessional and lackadaisical. We were offered a welcome drink on arrival which made the check in process more bearable. I showed them the receipt and we were on our way to our room. Room was clean albeit a little small and the water pressure from the shower head was very weak. Throughout the duration of the stay, nobody bothered to clean our room even after we requested it by pushing the "Make up room" button or something similar! Also, we were woken up at about 5am by a practicing marching band!!!! One shining light was the staff member who helped us later that day after we had slept and were ready to have a look at the sights. I forgot her name but she gave us a map and told us which sights were worth seeing and even went to the mall and booked us ferry tickets for Tagbilaran for our trip the next day! Decent hotel if you're looking to stay overnight before taking a ferry to your next destination. It's about 100 Pesos from hotel to the pier and the journey is about 15 minutes.

6/10 Okay

VALERII

Liked: Staff & service
Disliked: Room comfort
Отель на ночь
Отель, что называется ночь перекантоваться. Единственное удобство - близость автовокзала
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Staff & service
Helt okej
Helt okej hotell för en natt i cebu. Inte några särskilda bekvämligheter och frukosten var sådär. Men funkar kanon för en natt eller två.
Stayed 1 night in Dec 2018

10/10 Excellent

ISSEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ちょいアロナビーチからは遠いです、近くにディスコがあるのでそこに行く方は便利かも。 この菌ぺのダイブショップはシュノーケルやアイランドホッピングばかりなので、ダイビングするにはビーチまで行かないといけない点が少し不便だった、wifiは弱い

8/10 Good

Y.F, 日本

Liked: Cleanliness, staff & service, room comfort
サウスバスターミナルに近い便利で快適なホテル
空港からMybusに乗ってSMシティまで行き、そこからタクシーでホテルまで行きました。ホテルスタッフは対応良く、スムーズにチェックインできました。部屋も快適でした。朝食は一階のカフェで食べます 。バイキングではなくその場で作ってくれます。ロンガニーサ(フィリピンのソーセージのようなもの)がおいしかったです。
Stayed 1 night in Apr 2018

2/10 Terrible

よし, 東京

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
対応は最悪です
到着しチェックインしようとしましたが、 予約してないとの事で、宿泊を拒否され、 別のホテルを予約することになりました。 システム的に問題有りのホテルなのでおススメできません。 周辺は治安も良くないので、最悪夜から ホテル探しになるとトラブルになりかねません。気をつけてください。
Stayed 1 night in Dec 2017

2/10 Terrible

Abigail

Disliked: Cleanliness, property conditions & facilities, room comfort
不會再選擇的飯店
考量一早就要起床坐車到oslob,所以選擇地點靠近south bus station的飯店。但飯店週遭的環境很髒亂,許多人看來無所事事的聚集在街上,治安似乎不太好。飯店櫃台人員還算親切,但一進房間立即就感受到悶熱的感覺,空氣中瀰漫著潮溼的霉味。房內唯一的窗戶臨近隔壁的牆壁,所以僅是屬於裝飾用一點也沒有辦法達到通風的效果,房內設備及冷氣皆十分老舊也不冷、浴室水量非常小,浴巾是在登記入住時櫃台提供的,但是摸起來竟是潮的,且上面還有不明的黑色髒污。最終我們實在無法忍受住在那而另外找飯店。整體而言感覺很糟糕。
Stayed 1 night in May 2017

6/10 Okay

Verified traveller

Disliked: Room comfort
Dålig frukost. Skulle inte stanna mer än en natt.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huonokuntoinen koppero
Huonokuntoinen hotelli jo. Huone haisi voimakkaasti homeelle ja muutenkin tunkkainen. Ikkuna pieni ja sekin peitetty levyllä. Henkilökunta oli ok. Bussiasema south terminal kävelymatkan päässä

6/10 Okay

Eun Suck

Disliked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
こじんまりとしたホテル。周辺環境が悪く見えるのが、実は普通の住宅街。
エレベータがなく、階段で移動するが、チェックイン・アウト時はスタッフにスーツケースの運搬を依頼した。すぐに対応してくれる。 エリザベスモール、ガイサノ、メトロと大規模スーパーマーケットが周辺に3か所あり、滞在中に必要なものはすべて揃えることができる。 朝食はライス、パンの選択、目玉焼きとコーンビーフ、ロンガニーサ、あと数点からの選択で、3in1コーヒーが付きます。見た目は、しょぼく見え、悲しくなりますが、簡単な朝食と思えば、これでもいいでしょう。 周りは静かですが、ホテル内の改修をしている音が気になるときがあります。フィリピンぽいので、これもいいでしょう。 夜は出歩かない方がいいと言われましたが、よほど狙ってくださいと言わんばかりの身なりをしない限り、大丈夫だと思います。

6/10 Okay

Georges, Lyon

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Bien situé mais service laissant à désirer
Erreur d'attribution de chambre a l'arrivée on nous a obligés à déménager alors que nous étions installés . Chambres standard au 5ème étage sans ascenseur . Petit déjeuner très léger, un café au lait, une petite omelette et 2 toasts. Pas de ménage dans la chambre pendant les 3 jours du séjour ... quartier populaire mais pas de sentiment d'insécurité . Manager désagréable

6/10 Okay

Anna, Bayern

Disliked: Room comfort
Stadthotel mit zentraler Lage fuer 1 - 2 Nächte
Haben dieses Hotel als Zwischenstopp fuer unsere Weiterreise nach Siquijor eine Nacht bezogen. Das Hotel liegt im Stadtzentrum, die Umgebung laesst eher zu wuenschen uebrig. Zum Hafen sind es ca. 10 Minuten und je nach Verkehr zum Flughafen ca. 20-30 Minuten. Fuer ein - zwei Naechte definitv zu empfehlen! Preis - Leistung: top👍

6/10 Okay

meli, paris

hotel dans un quartier peu securisant
En arrivant a l'hotel aprés 20 minutes de taxi de la gare on se trouve dans un quartier populaire non sécurisant.Une chambre avait la climatisation qui ne marche pas.Le petit dejeuner se resume a une omelette ou un hot dog.Le quartier manque de securité mais l'hotel a un garde qui veille journée et nuit.En revanche lorsque l'on sort de l'hotel ce n'est pas trés rassurant. Emplacement idéal pour aller a pied au terminal routier sud des bus a destination de toute l'ile de cebu

6/10 Okay

antti

Liked: Cleanliness, property conditions & facilities, room comfort