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Diplomat Hotel

Star Rating
3 out of 5

Information

Reviews

3.5 / 5
330 reviews

Amenities

  • Free WiFi
  • Free parking
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    Fuente Osmena Circle
    7 min walk
  • Popular Location
    Mango Square
    8 min walk
  • Popular Location
    University of San Carlos
    10 min walk
  • Airport
    Cebu (CEB-Mactan - Cebu Intl.)
    13 min drive

Choose dates to view prices

Book online or call:

03 7724 9556
  • Superior Room, 2 Single Beds

    Room Amenities

    • Sleeps 3
    • 2 Single Beds
    More details

About this area

Cebu

In the city centre, Diplomat Hotel is in an area with good shopping. Fuente Osmena Circle and Magellan's Cross are notable landmarks, and travellers looking to shop may want to visit SM City Cebu and Ayala Center. Cebu Ocean Park and Cebu Botanical Garden are also worth visiting.

Visit our Cebu travel guide

What's nearby

  • Popular Location
    Fuente Osmena Circle - 7 min walk
  • Popular Location
    Mango Square - 8 min walk
  • Popular Location
    University of San Carlos - 10 min walk
  • Popular Location
    Chong Hua Hospital - 12 min walk
  • Popular Location
    Cebu Doctor's University Hospital - 15 min walk

Getting around

  • Cebu (CEB-Mactan - Cebu Intl.) - 13 min drive

About this property

Diplomat Hotel

3-star Cebu hotel in Santa Cruz, walk to Fuente Osmena Circle
This hotel features a restaurant, WiFi in public areas and a business centre. Self parking is free. Other amenities include conference space, dry cleaning and laundry facilities. All 130 rooms offer free WiFi, room service (during limited hours) and TVs with satellite channels. Free local calls, in-room massages and safes are among the other amenities that guests will find.
Diplomat Hotel offers 130 forms of air-conditioned accommodation with a safe and complimentary slippers. Televisions come with satellite channels. Bathrooms include a shower and complimentary toiletries.
This Cebu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and in-room massages can be requested.
The hotel offers a restaurant. Wireless Internet access is available at a surcharge. A business centre is on-site at this 3-star property. This business-friendly hotel also offers tour or ticket assistance, multilingual staff and laundry facilities. Complimentary self-parking is available on-site.
Diplomat Hotel has designated areas for smoking.

Policies

Check-in

Check-in time starts at 2 PM

Special check-in instructions

Please inform front desk in advance if late check-out is needed.

Check-out

Check-out before noon
Late check-out subject to availability

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available.

Pets

  • Pets not allowed

Payment types

Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: PHP 180 per person (approximately)
  • Fee for wireless Internet in public areas: PHP 60 per hour (rates may vary)
  • Late check-out is available for a fee (subject to availability)
  • Cribs (infant beds) are available for an additional fee
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Property is also known as

  • Diplomat Hotel Cebu
  • Diplomat Cebu
  • Diplomat Hotel Cebu
  • Diplomat Hotel Hotel
  • Diplomat Hotel Hotel Cebu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (PHP 60 per hour)

Parking and public transport

  • Free self parking

Food and drink

  • Breakfast available for a fee: PHP 180 per person
  • 1 restaurant
  • Room service available

Family friendly

  • Cots/infant beds (surcharge)
  • Dry-cleaning service
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Filipino

Business services

  • Business centre
  • Meeting rooms
  • Conference space

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Shower

Entertainment

  • satellite channels
  • TV

More

  • Desk
  • Free local calls
  • In-room massage
  • Safe
  • Slippers
3.5

Guest rating

5 - Excellent
54
4 - Good
118
3 - Okay
107
2 - Mediocre
32
1 - Poor
19
3.3
Cleanliness
3.7
Service and Staff
3.0
Amenities
3.2
Property condition

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 3 nights in Oct 2019

    2/5

    • Disliked: Cleanliness, amenities, property conditions & facilities

    I like the accessibility of the hotel to my meeting venue. I don't like the cleanliness of the room.

    Stayed 2 nights in Oct 2019

    4/5 Good

    • Liked: Cleanliness, staff & service

    An old hotel but location is fairly good. Opposite one can find some local eateries, and massage shops are everywhere near the hotel

    Stayed 7 nights in Oct 2019

    1/5

    • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

    The room was dirty...walking barefoot my feet turned black...the shower curtain was beyond filthy...It took them 2 hours to bring me an extra towel that I ordered and charged me 50 pesos and they would not give a second one...the refrigerator was a joke with no shelves in it and water sitting at the bottom...the counter top was dirty and probably not cleaned for a while...There was no mirror in the room except the one in the bathroom...there was no bidet in the bathroom...This cannot be a 3 stars hotel...I wouldn't even give it one star...I do not recommend this hotel and I will never stay there again...

    Stayed 1 night in Sep 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Great Stay

    I am having a very comfortable stay at the hotel.

    Stayed 2 nights in Jun 2019

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