Lobby

Reviews of Novotel Paris Les Halles

4 out of 5
Novotel Paris Les Halles
8 Place Marguerite De Navarre, Paris, Paris

Reviews

9.2

Wonderful

Rating 10 - Excellent. 682 out of 1015 reviews" "
Rating 8 - Good. 225 out of 1015 reviews" "
Rating 6 - Okay. 67 out of 1015 reviews" "
Rating 4 - Poor. 20 out of 1015 reviews" "
Rating 2 - Terrible. 21 out of 1015 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Aramy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything in this Hotel was perfect, specially the services, room service, lobby, restaurant, Everything! But also the location. Just amazing!
Stayed 5 nights in Mar 2024
Response from Fabrice Benier, Guest Relation Manager on 28 Mar 2024
Dear Aramy,Thank you for your feedback regarding your recent stay with us.It was a pleasure to read your review and to know that all went well.We look forward to hopefully seeing you again soon!Best wishes,Fabrice BenierGuest Relation Manager

10/10 Excellent

MANUEL GONZALEZ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Fabrice Benier, Guest Relation Manager on 28 Mar 2024
Dear Manuel Gonzalez,Thank you for your feedback regarding your recent stay with us.It was a pleasure to read your review and to know that all went well.We look forward to hopefully seeing you again soon!Best wishes,Fabrice BenierGuest Relation Manager

8/10 Good

Titilola

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is right next to the metro (Red Line). It makes it really convenient to get around.
Stayed 1 night in Mar 2024
Response from Fabrice Benier, Guest Relation Manager on 26 Mar 2024
Dear Titilola,Thank you for your feedback regarding your recent stay with us.It was a pleasure to read your review and to know that all went well.We look forward to hopefully seeing you again soon!Best wishes,Fabrice BenierGuest Relation Manager

10/10 Excellent

Rajen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was exceptional especially Florian
Stayed 5 nights in Mar 2024
Response from Fabrice Benier, Guest Relation Manager on 26 Mar 2024
Dear Rajen,Thank you for your feedback regarding your recent stay with us.It was a pleasure to read your review and to know that all went well.We look forward to hopefully seeing you again soon!Best wishes,Fabrice BenierGuest Relation Manager

10/10 Excellent

Jyoti

Travelled with family, Travelled with partner
We liked everything and top of it, it’s Next to the train station!!
Stayed 4 nights in Mar 2024
Response from Fabrice Benier, Guest Relation Manager on 26 Mar 2024
Dear Jyoti,Thank you for your feedback regarding your recent stay with us.It was a pleasure to read your review and to know that all went well.We look forward to hopefully seeing you again soon!Best wishes,Fabrice BenierGuest Relation Manager

8/10 Good

Yang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024
Response from Fabrice Benier, Guest Relation Manager on 22 Mar 2024
Dear Yang,Thank you for taking the time to complete our questionnaire, we were happy to read that you enjoyed your stay with us.We look forward to having the pleasure of seeing you again shortly.Sincerely,Fabrice BenierGuest Relation Manager

10/10 Excellent

Gitta M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in great location and its pretty neat and smells good
Stayed 3 nights in Mar 2024
Response from Fabrice Benier, Guest Relation Manager on 19 Mar 2024
Dear Gitta,Thank you for your feedback regarding your recent stay with us.It was a pleasure to read your review and to know that all went well.We look forward to hopefully seeing you again soon!Best wishes,Fabrice BenierGuest Relation Manager

6/10 Okay

Karam

Travelled with family
Property is average, but should be ok given the central location. The area is busy at night but doesn’t feel very safe. Hotel staff are friendly and helpful. Could improve on the cleanliness. But overall not bad.
Stayed 6 nights in Mar 2024
Response from Fabrice Benier, Guest Relation Manager on 18 Mar 2024
Dear Karam,Thank you for taking the time to share your recent experience at the Novotel Paris les Halles.We regret that your stay wasn’t as perfect as we would have liked. Please rest assured that we have duly noted your comments which will help us improve our quality of service.Kind regards,Fabrice BenierGuest Relation Manager

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from Fabrice Benier, Guest Relation Manager on 18 Mar 2024
Dear Roy,Thank you for your feedback regarding your recent stay with us.It was a pleasure to read your review and to know that all went well.We look forward to hopefully seeing you again soon!Best wishes,Fabrice BenierGuest Relation Manager

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Very good.. wiish they provide free water a the hotel !
Stayed 3 nights in Mar 2024
Response from Fabrice Benier, Guest Relation Manager on 14 Mar 2024
Dear Andre,Thank you for your feedback regarding your recent stay with us.It was a pleasure to read your review and to know that all went well. Be assured that your feedback regarding the water has been forward to the relevant service.We look forward to hopefully seeing you again soon!Best wishes,Fabrice BenierGuest Relation Manager

10/10 Excellent

Elin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here! The staff was very friendly, rooms were cleaned, the are very convenient to walk to all tourist attractions. Staff very helpful on guiding us and giving us directions.
Stayed 3 nights in Mar 2024
Response from Fabrice Benier, Guest Relation Manager on 18 Mar 2024
Dear Elin,Thank you for your feedback regarding your recent stay with us.It was a pleasure to read your review and to know that all went well.We look forward to hopefully seeing you again soon!Best wishes,Fabrice BenierGuest Relation Manager

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Chambres bien insonorisées. Séjour agréable !
Stayed 2 nights in Mar 2024
Response from Fabrice Benier, Guest Relation Manager on 11 Mar 2024
Chère Carole,Merci beaucoup pour votre commentaire concernant votre récent séjour parmi nous.Quel plaisir de vous lire, votre satisfaction est notre priorité et la plus belle de nos récompenses.Nous espérons vous revoir très vite au Novotel Paris les Halles.Bien à vous,Fabrice BenierGuest Relation Manager

10/10 Excellent

Sahil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Fabrice Benier, Guest Relation Manager on 11 Mar 2024
Dear Sahil,Thank you for your feedback regarding your recent stay with us.It was a pleasure to read your review and to know that all went well.We look forward to hopefully seeing you again soon!Best wishes,Fabrice BenierGuest Relation Manager

10/10 Excellent

Alexei

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well run, polite helpful staff, great location. As close to a 5 star hotel that a 4 star hotel can be. Only issue i had was the 'gym' had no facilities for weight training basically.
Stayed 3 nights in Mar 2024
Response from Fabrice Benier, Guest Relation Manager on 5 Mar 2024
Dear Alexei,Thank you for your feedback regarding your recent stay with us.It was a pleasure to read your review and to know that all went well.We look forward to hopefully seeing you again soon!Best wishes,Fabrice BenierGuest Relation Manager

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of The most comfortable and modern hotel I’ve stayed. The staff is very friendly and supportive!
Stayed 2 nights in Mar 2024
Response from Fabrice Benier, Guest Relation Manager on 5 Mar 2024
Dear Jose,Thank you for your feedback regarding your recent stay with us.It was a pleasure to read your review and to know that all went well.We look forward to hopefully seeing you again soon!Best wishes,Fabrice BenierGuest Relation Manager

10/10 Excellent

Adam

Stayed 2 nights in Feb 2024
Response from Fabrice Benier, Guest Relation Manager on 5 Mar 2024
Dear Adam,Thank you for your feedback regarding your recent stay with us.It was a pleasure to read your review and to know that all went well.We look forward to hopefully seeing you again soon!Best wishes,Fabrice BenierGuest Relation Manager

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would be hard to imagine a more conveniently located hotel. This one was a straight shot on the Metro from CDG airport to Chatelet-Les Halles. You come up the escalator at the Marguerite de Navarre or Porte Berger exits, and there it is! We could walk to Notre Dame, shopping, the Hotel de Ville, etc. Delicious breakfast and quiet at night. Perfect. We would absolutely stay here again.
Stayed 4 nights in Feb 2024
Response from Fabrice Benier, Guest Relation Manager on 3 Mar 2024
Dear Christina,Thank you for your feedback regarding your recent stay with us.It was a pleasure to read your review and to know that all went well.We look forward to hopefully seeing you again soon!Best wishes,Fabrice BenierGuest Relation Manager

6/10 Okay

Cameron Graham, Skelmorlie

Travelled with family
Liked: Cleanliness
Location is very central & useful, though many dodgy-looking guys hanging around outside in the evenings. The hotel public areas are attractive and comfortable, but rooms on the spartan side. More like three star. Not great pillows, travelodge quality bedding. Really annoying (and so typical) is turning off the coffee machine at exactly 11am on sunday morning breakfast. No feeling of real welcome or service in this place. Really just a shiny Mercure or Ibis charging extra for nothing much.
Stayed 4 nights in Feb 2024
Response from Fabrice Benier, Guest Relation Manager on 3 Mar 2024
Dear Cameron,Thank you for taking the time to share your recent experience at the Novotel Paris les Halles.We regret that your stay wasn’t as perfect as we would have liked. Please rest assured that we have duly noted your comments which will help us improve our quality of service.Kind regards,Fabrice BenierGuest Relation Manager

10/10 Excellent

George

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, convenient location. Well managed hotel.
Stayed 2 nights in Feb 2024
Response from Fabrice Benier, Guest Relation Manager on 27 Feb 2024
Dear George,Thank you for your feedback regarding your recent stay with us.It was a pleasure to read your review and to know that all went well.We look forward to hopefully seeing you again soon!Best wishes,Fabrice BenierGuest Relation Manager

10/10 Excellent

Melissa, Hicksville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great. You can walk to many attraction and the train stop from the airport is right in front of the hotel.
Stayed 3 nights in Feb 2024
Response from Fabrice Benier, Guest Relation Manager on 26 Feb 2024
Dear Melissa,Thank you for your feedback regarding your recent stay with us.It was a pleasure to read your review and to know that all went well.We look forward to hopefully seeing you again soon!Best wishes,Fabrice BenierGuest Relation Manager

10/10 Excellent

Maida Lynnette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location in a touristy area. Walking distance to a lot of restaurants and attractions. Hotel rooms are clean and staff is friendly.
Stayed 5 nights in Feb 2024
Response from Fabrice Benier, Guest Relation Manager on 26 Feb 2024
Dear Maida,Thank you for your feedback regarding your recent stay with us.It was a pleasure to read your review and to know that all went well.We look forward to hopefully seeing you again soon!Best wishes,Fabrice BenierGuest Relation Manager

8/10 Good

Pedro Luis Braga

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Fabrice Benier, Guest Relation Manager on 23 Feb 2024
Dear Pedro,Thank you for taking the time to complete our questionnaire, we were happy that you enjoyed your stay with us.We look forward to having the pleasure of seeing you again shortly.Sincerely,Fabrice BenierGuest Relation Manager

8/10 Good

Gemma

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The staff were all fabulous and the location was superb - it was so convenient. However, there was a mouse running around the dining area while my daughter and I were eating. I wasn’t satisfied with the response from the member of staff that the hotel has a garden and whilst the they take steps to deal with mice, it will never remove their presence completely.
Stayed 1 night in Feb 2024
Response from Fabrice Benier, Guest Relation Manager on 19 Feb 2024
Dear Gemma,Thank you for taking time to comment and rate your recent experience in our hotel. We are glad to read that you enjoyed most of your stay, which is really important for us. However we apologise for the inconvenient enconter you made in our bar. Be assured that we take really seriously this matter and we are currently dealing with it.We hope despite this element that we could soon have the opportunity to welcome you again.Kind regards,Fabrice Benier,Guest relation manager

10/10 Excellent

Juan, Huntington Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a safe, well lit area. Being close to shopping and restaurants there are people always around. The neighborhood is quiet by and large. The hotel is modern inside and everything worked. The bed was comfortable. We never ran out of hot water for the showers. we have been to Paris more than a dozen times and we will return to this hotel.
Stayed 3 nights in Feb 2024
Response from Fabrice Benier, Guest Relation Manager on 19 Feb 2024
Dear Juan,Thank you for your feedback regarding your recent stay with us.It was a pleasure to read your review and to know that all went well.We look forward to hopefully seeing you again soon!Best wishes,Fabrice BenierGuest Relation Manager

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was right outside the train station,arrived direct from the airport,Metro is also there giving easy access to the city. Hotel is in a great location so you can walk to major sights (Louve,Notre Dame) so perfect.Lots of excellent shops if you wish to browse.☺️ Breakfast was good with lots of options and a nice chilled bar for a drink at the end of a day walking. I would recommend the Novetel if you are visiting Paris.
Stayed 3 nights in Feb 2024
Response from Fabrice Benier, Guest Relation Manager on 19 Feb 2024
Dear Matthew,Thank you for your feedback regarding your recent stay with us.It was a pleasure to read your review and to know that all went well.We look forward to hopefully seeing you again soon!Best wishes,Fabrice BenierGuest Relation Manager

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a wonderful location, right next to the train station. Convenient for everything. The staff are amazing!
Stayed 3 nights in Feb 2024
Response from Fabrice Benier, Guest relation manager on 14 Feb 2024
Dear Gary,Thank you for your feedback regarding your recent stay with us.It was a pleasure to read your review and to know that all went well.We look forward to hopefully seeing you again soon!Best wishes,Fabrice BenierGuest Relation Manager

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Lots of food options and shopping. Wonderfully helpful staff.
Stayed 7 nights in Dec 2023
Response from Fabrice Benier, Guest relation manager on 8 Feb 2024
Dear Silvia,Thank you for your feedback regarding your recent stay with us.It was a pleasure to read your review and to know that all went well.We look forward to hopefully seeing you again soon!Best wishes,Fabrice BenierGuest Relation Manager

10/10 Excellent

Kristy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good and very convenient. Location was excellent..walking distance to louvre and many sites. Right next to main train and subway line. Was easy to get to Disney. Comfortable bedding with good sized room for two adults and two teenagers. Would stay here again. Hotel staff very helpful and nice.
Stayed 7 nights in Dec 2023
Response from Fabrice Benier, Guest Relation Manager on 25 Jan 2024
Dear Kristy,Thank you for your feedback regarding your recent stay with us.It was a pleasure to read your review and to know that all went well.We look forward to hopefully seeing you again soon!Best wishes,Fabrice BenierGuest Relation Manager

10/10 Excellent

Marina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and staff. J' teme Paris 🇫🇷🇫🇷
Stayed 7 nights in Dec 2023
Response from Fabrice Benier, Guest Relation Manager on 24 Jan 2024
Dear Marina,"Merci" for your feedback regarding your recent stay with us.It was a pleasure to read your review and to know that all went well.We look forward to hopefully seeing you again soon!Best wishes,Fabrice BenierGuest Relation Manager

10/10 Excellent

Ankit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2024
Response from Fabrice Benier, Guest Relation Manager on 24 Jan 2024
Dear Ankit,Thank you for your feedback regarding your recent stay with us.It was a pleasure to read your review and to know that all went well.We look forward to hopefully seeing you again soon!Best wishes,Fabrice BenierGuest Relation Manager

10/10 Excellent

Joyce

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was bigger than I thought! I was expecting a tiny European hotel room, but it was comparable with American hotels.
Stayed 6 nights in Jan 2024
Response from Fabrice Benier, Guest Relation Manager on 15 Jan 2024
Dear Joyce,Thank you for your feedback regarding your recent stay with us.It was a pleasure to read your review and to know that all went well.We look forward to hopefully seeing you again soon!Best wishes,Fabrice BenierGuest Relation Manager

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in an excellent location.
Stayed 3 nights in Jan 2024
Response from Fabrice Benier, Guest Relation Manager on 8 Jan 2024
Dear Daniel,Thank you for your feedback regarding your recent stay with us.It was a pleasure to read your review and to know that all went well.We look forward to hopefully seeing you again soon!Best wishes,Fabrice BenierGuest Relation Manager

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Les Halles is not the prettiest area. Lots to go on foot but again not a great area.
Stayed 7 nights in Dec 2023
Response from Fabrice Benier, Guest Relation Manager on 8 Jan 2024
Dear Joanna,Thank you for your perfect rating regarding your recent stay with us.We look forward to hopefully seeing you again soon!Best wishes,Fabrice BenierGuest Relation Manager

8/10 Good

Alireza

Stayed 6 nights in Dec 2023
Response from Fabrice Benier, Guest Relation Manager on 8 Jan 2024
Dear Harumi,Thank you for your rating regarding your recent stay with us.We look forward to hopefully seeing you again soon!Best wishes,Fabrice BenierGuest Relation Manager

8/10 Good

KIVANÇ, Izmir

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a brand new hotel with all facilities and not bright clean, but the location of the hotel is really good. The only thing I didn't like is; this hotel is over 300 euro for all time and they just serve you free bottle of water when you check in, next days you have to pay for it. This is an act that does not suit this hotel.
Stayed 4 nights in Dec 2023
Response from Fabrice Benier, Guest Relation Manager on 8 Jan 2024
Dear Kivanç,Thank you for taking the time to share your recent experience at the Novotel Paris les Halles.We regret that your stay wasn’t as perfect as we would have liked. Please rest assured that we have duly noted your comments which will help us improve our quality of service.Kind regards,Fabrice BenierGuest Relation Manager

10/10 Excellent

Gerald

Stayed 2 nights in Dec 2023
Response from Fabrice Benier, Guest Relation Manager on 30 Dec 2023
Dear Gerald,Thank you for your feedback regarding your recent stay with us.It was a pleasure to read your review and to know that all went well.We look forward to hopefully seeing you again soon!Best wishes,Fabrice BenierGuest Relation Manager

6/10 Okay

Melissa

Travelled with family
Liked: Staff & service, property conditions & facilities
The staff was wonderful and very accommodating. However, every morning we woke up with hard itchy bites on our bodies. At first I was worried about bed bugs, but then we saw some type of mosquito. We probably killed 20 in our room during our stay, in December on the third floor of the building. A little research showed that Paris had a difficult summer with the mosquito, but this is a building problem at this point. We didn’t experience them anywhere else but inside of the hotel.
Stayed 6 nights in Dec 2023
Response from Fabrice Benier, Guest Relation Manager on 21 Dec 2023
Dear Kathryn Leahy,Thank you for taking the time to share your recent experience at the Novotel Paris les Halles.We regret that your stay wasn’t as perfect as we would have liked, especially due to the many mosquitos you found. Please rest assured that we have duly noted your comments which will help us improve our quality of service.Kind regards,Fabrice BenierGuest Relation Manager

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel right in the centre of Paris, despite its location, the rooms were very quiet.
Stayed 2 nights in Dec 2023
Response from Fabrice Benier, Guest Relation Manager on 19 Dec 2023
Dear Richard,Thank you for your rating regarding your recent stay with us.It was a pleasure to read your review and to know that all went well.We look forward to hopefully seeing you again soon!Best wishes,Fabrice BenierGuest Relation Manager

10/10 Excellent

Nicolas

Stayed 3 nights in Dec 2023
Response from Fabrice Benier, Guest Relation Manager on 3 Jan 2024
Cher Nicolas,Merci beaucoup pour votre notation parfaite concernant votre récent séjour parmi nous.Nous espérons vous revoir très vite au Novotel Paris les Halles.Bien à vous,Fabrice BenierGuest Relation Manager

10/10 Excellent

SACHIN, Tempe

Stayed 4 nights in Dec 2023
Response from Fabrice Benier, Guest Relation Manager on 19 Dec 2023
Dear Sachin,Thank you for your rating regarding your recent stay with us.It was a pleasure to read your review and to know that all went well.We look forward to hopefully seeing you again soon!Best wishes,Fabrice BenierGuest Relation Manager

10/10 Excellent

Armie, Mississauga

Stayed 6 nights in Dec 2023
Response from Fabrice Benier, Guest Relation Manager on 14 Dec 2023
Dear Armie,Thank you for your feedback regarding your recent stay with us.It was a pleasure to read your review and to know that all went well.We look forward to hopefully seeing you again soon!Best wishes,Fabrice BenierGuest Relation Manager

10/10 Excellent

Ronald

Stayed 3 nights in Oct 2023
Response from Gabryelle Paiva- Guest Relation on 12 Dec 2023
Dear Ronald,Thank you for your positive feedback! We hope to welcome you back soon.

8/10 Good

Nonato

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Professional Staff
The receptionists were all polite and professional!
Stayed 5 nights in Nov 2023
Response from Fabrice Benier, Guest Relation Manager on 8 Dec 2023
Dear Nonato,Thank you for your feedback regarding your recent stay with us.It was a pleasure to read your review and to know that all went well.We look forward to hopefully seeing you again soon!Best wishes,Fabrice BenierGuest Relation Manager

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Fabrice Benier, Guest relation manager on 13 Feb 2024
Dear Matthew,Thank you for your feedback regarding your recent stay with us.It was a pleasure to read your review and to know that all went well.We look forward to hopefully seeing you again soon!Best wishes,Fabrice BenierGuest Relation Manager

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Fabrice Benier, Guest Relation Manager on 8 Dec 2023
Dear Nonato,Thank you for your feedback regarding your recent stay with us.It was a pleasure to see your review and to know that all went well.We look forward to hopefully seeing you again soon!Best wishes,Fabrice BenierGuest Relation Manager

8/10 Good

Alan

Travelled with family
Liked: Staff & service, property conditions & facilities
Centre of the city
Stayed 2 nights in Nov 2023
Response from Fabrice Benier, Guest Relation Manager on 1 Dec 2023
Dear Alan,Thank you for taking the time to rate your recent stay in our hotel. As you mentionned our establishment is located in the heart of Paris and we hope that we could soon have the chance to welcome you here again.Kind regards,Fabrice Benier,Guest relation manager

10/10 Excellent

Teak Ku

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel well maintained, clean. Very close to public transportation, bunch of restaurants around the area. Staffs are customer friendly, breakfast is good. This is our first stay with Novotel, we will do it again in future.
Stayed 6 nights in Nov 2023

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option for a Paris stay (leisure or business). Value for money. Hotel sits on top of transport hub.
Stayed 5 nights in Nov 2023
Response from Fabrice Benier, Guest Relation Manager on 8 Dec 2023
Dear Nonato,Thank you for your feedback regarding your recent stay with us.It was a pleasure to read your review and to know that all went well.We look forward to hopefully seeing you again soon!Best wishes,Fabrice BenierGuest Relation Manager

10/10 Excellent

Kieran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Fabrice Benier, Guest Relation Manager on 19 Dec 2023
Dear Kieran,Thank you for your rating regarding your recent stay with us.It was a pleasure to read your review and to know that all went well.We look forward to hopefully seeing you again soon!Best wishes,Fabrice BenierGuest Relation Manager

10/10 Excellent

Marcia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, conveniently located, great staff. Nice restaurant. Would recommend. No bed bugs! Very clean rooms
Response from Fabrice Benier, Guest Relation Manager on 8 Dec 2023
Dear Marcia,Thank you for your feedback regarding your recent stay with us.It was a pleasure to read your review and to know that all went well.We look forward to hopefully seeing you again soon!Best wishes,Fabrice BenierGuest Relation Manager