I’ll share the good and the bad about Hotel Bucaneros. We stayed in June 2023 for several nights.
Good:
Location is phenomenal if you want shopping, nightlife, and quick access to Playa Norte and Playa Central. Both beaches can be accessed in 5 minutes. The location was the biggest positive and I never felt unsafe. I also greatly appreciated a working air conditioner. Our room was a great escape from the heat and humidity outside. The filtered water on the property was much appreciated.
Bad:
The room smelled horrible. It was actually the bathroom. I think they were having sewer issues and maybe that’s normal on this island but it was almost unbearable. We also saw several roaches on the property and found one crawling in our room. Again, this could be normal for Isla Mujeres. I have no idea.
Also, the room was two levels, and the stairs up to the loft were scary. They were sturdy but so steep that we fell a few times and the ceiling was so low we hit our head every time. I’m glad my kids are older because I’d be terrified if I had little kids sleeping up there.
The amenities were few. We weren’t given an extra toilet paper roll at any time, so every time we ran out we had to ask for more. We also got two single use shampoo bottles and nothing else. No body soap, no hair conditioner. Good thing we brought our own. The noise outside from the bars and shops get loud at night. Finally, at check in they made me pay an undisclosed fee for ocean conservation.